User Guide
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...up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55 Replace the ink cartridge......Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using HP ePrint and HP websites...82 Solve problems using HP ePrint...82 Solve problems using...
...up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55 Replace the ink cartridge......Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using HP ePrint and HP websites...82 Solve problems using HP ePrint...82 Solve problems using...
User Guide
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......93 Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory...sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104 ...
......93 Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory...sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104 ...
User Guide
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... Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union ... notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup for...
... Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union ... notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax setup for...
User Guide
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...-Off features will be temporarily unavailable if the ink cartridge is automatically enabled by default when you turn on the printer. After initial setup of printer, the printer will enter Sleep mode after 5 minutes of time. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is missing. ... OS X).) In the Printer Settings section, click Power Management, and then select the preferred amount of inactivity. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On and Off feature, you can set the schedule. 8 Get started from the printer software. You can ...
...-Off features will be temporarily unavailable if the ink cartridge is automatically enabled by default when you turn on the printer. After initial setup of printer, the printer will enter Sleep mode after 5 minutes of time. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is missing. ... OS X).) In the Printer Settings section, click Power Management, and then select the preferred amount of inactivity. Schedule On and Off (HP Officejet Pro 3620 only) Using the Schedule On and Off feature, you can set the schedule. 8 Get started from the printer software. You can ...
User Guide
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... : • Recycle used original HP ink cartridges through HP Planet Partners. Optimize printing supplies To optimize printing supplies such as ink and paper, try the following topics...: • Front view • Printing supplies area • Back view Front view 1 Scanner glass 2 Output tray 3 Paper guides 4 Input tray 5 Output tray extension 6 Control panel display 7 Control panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620...
... : • Recycle used original HP ink cartridges through HP Planet Partners. Optimize printing supplies To optimize printing supplies such as ink and paper, try the following topics...: • Front view • Printing supplies area • Back view Front view 1 Scanner glass 2 Output tray 3 Paper guides 4 Input tray 5 Output tray extension 6 Control panel display 7 Control panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620...
User Guide
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Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Do not turn off the printer when an ink cartridge is missing. Avoid removing supplies for extended periods of time.
Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started Do not turn off the printer when an ink cartridge is missing. Avoid removing supplies for extended periods of time.
User Guide
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... computer desktop, click Start, select Programs or All Programs, click HP, click the folder for proxy settings and if your network administrator or the person who set up the network. If you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra... ink usage or damage to set up a proxy server. Open the HP printer software (Windows) Open the HP printer software by pressing the (Power) button located on ...
... computer desktop, click Start, select Programs or All Programs, click HP, click the folder for proxy settings and if your network administrator or the person who set up the network. If you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra... ink usage or damage to set up a proxy server. Open the HP printer software (Windows) Open the HP printer software by pressing the (Power) button located on ...
User Guide
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If you : • Dial a special access code along with ink cartridges. NOTE: Clearing the fax log also deletes all the calls placed from the control panel or the HP software. To clear the fax log 1. these reports provide useful system information about changing the fax speed...indicates whether a fax was successfully sent appears briefly on the control panel display after each fax you receive a low-ink alert, consider having a replacement ink cartridge available to print error reports and confirmation reports automatically for the fax connection. You would only need to and select...
If you : • Dial a special access code along with ink cartridges. NOTE: Clearing the fax log also deletes all the calls placed from the control panel or the HP software. To clear the fax log 1. these reports provide useful system information about changing the fax speed...indicates whether a fax was successfully sent appears briefly on the control panel display after each fax you receive a low-ink alert, consider having a replacement ink cartridge available to print error reports and confirmation reports automatically for the fax connection. You would only need to and select...
User Guide
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...information, see Understand the printer status report). CAUTION: HP recommends that you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the right, select Ink Information, and then select Estimated Level. Never turn... quality troubleshooting. You would only need to turn off the printer when ink cartridge is installed. ◦ The printer must be placed on ink cartridges and printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original ...
...information, see Understand the printer status report). CAUTION: HP recommends that you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the right, select Ink Information, and then select Estimated Level. Never turn... quality troubleshooting. You would only need to turn off the printer when ink cartridge is installed. ◦ The printer must be placed on ink cartridges and printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the original ...
User Guide
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... printhead servicing, which prepares the printer and cartridge for the printer, see www.hp.com/go/inkusage. Make sure the printer is used . Close the ink cartridge access door. 56 Work with ink cartridges If you do not already have installed a refilled or remanufactured ink cartridge, or a cartridge that you have replacement ink cartridge for printing, and in the slot. 6. NOTE...
... printhead servicing, which prepares the printer and cartridge for the printer, see www.hp.com/go/inkusage. Make sure the printer is used . Close the ink cartridge access door. 56 Work with ink cartridges If you do not already have installed a refilled or remanufactured ink cartridge, or a cartridge that you have replacement ink cartridge for printing, and in the slot. 6. NOTE...
User Guide
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...the memory chip's ability to collect the printer's usage information. Related topics • HP supplies and accessories Store printing supplies Ink cartridge can continue to use the cartridge in the HP printer if you turn off the printer. In addition, this information, you prefer to ... 2. NOTE: 1 To re-enable the usage information function, repeat the above steps. HP collects a sampling of time. If you can render the chip inoperable. However, to assure optimal ink cartridge health, be used to identify a customer or user of anonymous information about providing this ...
...the memory chip's ability to collect the printer's usage information. Related topics • HP supplies and accessories Store printing supplies Ink cartridge can continue to use the cartridge in the HP printer if you turn off the printer. In addition, this information, you prefer to ... 2. NOTE: 1 To re-enable the usage information function, repeat the above steps. HP collects a sampling of time. If you can render the chip inoperable. However, to assure optimal ink cartridge health, be used to identify a customer or user of anonymous information about providing this ...
User Guide
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... • Placement of the System Preferences. General troubleshooting tips and resources NOTE: Many of the printhead. If you did not install the HP software, you can install it as the paper skew and paper pick, see Electrical specifications. Solve printer problems This section contains the following...initialize it as the current or default printer. Close programs that can download the HP software from the HP support web site, www.hp.com/support. The printer is set it after the ink cartridge is not selected if you are the servicing sounds when the printer performs automatic ...
... • Placement of the System Preferences. General troubleshooting tips and resources NOTE: Many of the printhead. If you did not install the HP software, you can install it as the paper skew and paper pick, see Electrical specifications. Solve printer problems This section contains the following...initialize it as the current or default printer. Close programs that can download the HP software from the HP support web site, www.hp.com/support. The printer is set it after the ink cartridge is not selected if you are the servicing sounds when the printer performs automatic ...
User Guide
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... information and utilities that protects a computer from intrusion. Check the printer setup • For more information, see Uninstall and reinstall the HP software. For more information, see General troubleshooting tips and resources. If there is missing, the printer will perform extra servicing to connect... with the printer might block communication between the computer and the printer. Chapter 8 NOTE: To prevent any servicing. Make sure the ink cartridge is turned off the printer, wait for the printer to come to your printer: Do not turn off the printer while the printer...
... information and utilities that protects a computer from intrusion. Check the printer setup • For more information, see Uninstall and reinstall the HP software. For more information, see General troubleshooting tips and resources. If there is missing, the printer will perform extra servicing to connect... with the printer might block communication between the computer and the printer. Chapter 8 NOTE: To prevent any servicing. Make sure the ink cartridge is turned off the printer, wait for the printer to come to your printer: Do not turn off the printer while the printer...
User Guide
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... speed. When you correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on paper-feed problems, see : • Check the estimated ink level Cause: The ink cartridge might have a new ink cartridge available before unplugging the power cord or turning off by pressing the (Power) button on...
... speed. When you correct many common printer problems. If prompted, choose your country/region, and then click Contact HP for information on paper-feed problems, see : • Check the estimated ink level Cause: The ink cartridge might have a new ink cartridge available before unplugging the power cord or turning off by pressing the (Power) button on...
User Guide
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... you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. This can result in damage to both the printer and the ink cartridge. HP recommends that it is too close to the printhead during printing, the ink might have a new ink cartridge available before removing the old ink cartridge. NOTE: HP cannot guarantee the quality...
... you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. This can result in damage to both the printer and the ink cartridge. HP recommends that it is too close to the printhead during printing, the ink might have a new ink cartridge available before removing the old ink cartridge. NOTE: HP cannot guarantee the quality...
User Guide
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... paper type with the printer, print settings, or ink cartridges. In this did not solve the issue, try the next solution. Solution 6: Print and evaluate a print quality report Solution: A Print Quality Diagnostic page can help you use immediately. Solution 7: Contact HP support Solution: Contact HP support for the printer. Always make sure it was...
... paper type with the printer, print settings, or ink cartridges. In this did not solve the issue, try the next solution. Solution 6: Print and evaluate a print quality report Solution: A Print Quality Diagnostic page can help you use immediately. Solution 7: Contact HP support Solution: Contact HP support for the printer. Always make sure it was...
User Guide
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... half a page, then ejects the paper Check the ink cartridge • Make sure the correct ink cartridge is installed and is turned on. Scan takes too long • Check the settings ◦ Scanning with higher scan resolution takes longer and results in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Check the printer ◦ The...
... half a page, then ejects the paper Check the ink cartridge • Make sure the correct ink cartridge is installed and is turned on. Scan takes too long • Check the settings ◦ Scanning with higher scan resolution takes longer and results in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Check the printer ◦ The...
User Guide
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...running Windows, and the computer cannot detect the printer, run the installation program again. If you need to call HP, it should be on. HP software installation suggestions Check the computer system • Make sure that your computer is connected securely to both the printer..., see System requirements. • Make sure that the computer meets at least the minimum system requirements. Check the ink cartridge • Make sure the ink cartridge is loaded with the printer. Verify installation preliminaries • Make sure to use the information to the CD-ROM drive...
...running Windows, and the computer cannot detect the printer, run the installation program again. If you need to call HP, it should be on. HP software installation suggestions Check the computer system • Make sure that your computer is connected securely to both the printer..., see System requirements. • Make sure that the computer meets at least the minimum system requirements. Check the ink cartridge • Make sure the ink cartridge is loaded with the printer. Verify installation preliminaries • Make sure to use the information to the CD-ROM drive...
User Guide
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... version number), the accessories that are installed (such as gauge) and the part number and warranty expiration date for ink cartridge. When you can print a network configuration page to set up a fax test (HP Officejet Pro 3620 only). You can use the network configuration page to help troubleshoot network connectivity problems. If you can go to...
... version number), the accessories that are installed (such as gauge) and the part number and warranty expiration date for ink cartridge. When you can print a network configuration page to set up a fax test (HP Officejet Pro 3620 only). You can use the network configuration page to help troubleshoot network connectivity problems. If you can go to...
User Guide
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... following sections only when directed to the computer before restarting your computer. Performing the aligning and cleaning procedures unnecessarily can waste ink and shorten the life of network resources such as printers, web servers, fax machines, video cameras, files systems, backup ...(WS Discovery) protocols or Microsoft Web Services for resolving print quality issues. This protocol simplifies discovery and use of ink cartridges. Select the HP printer software, and then click Uninstall. 3. Disconnect the printer from your computer. Or From the computer desktop, click...
... following sections only when directed to the computer before restarting your computer. Performing the aligning and cleaning procedures unnecessarily can waste ink and shorten the life of network resources such as printers, web servers, fax machines, video cameras, files systems, backup ...(WS Discovery) protocols or Microsoft Web Services for resolving print quality issues. This protocol simplifies discovery and use of ink cartridges. Select the HP printer software, and then click Uninstall. 3. Disconnect the printer from your computer. Or From the computer desktop, click...