User Guide
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...responding (nothing prints)...68 The printer prints slowly...68 Blank or partial page printed...69 Something on the page is missing or incorrect...70 Placement of the text or graphics is wrong...70 Print quality troubleshooting...71 Solve paper-feed problems...75... issues...100 Hardware installation suggestions...100 HP software installation suggestions...101 Understand the Printer Status Report...101 Understand the network configuration page...102 Printhead maintenance...104 Clean the printhead...104 Align the printhead...105 Uninstall and reinstall the HP software...106 Clear jams...106 Clear ...
...responding (nothing prints)...68 The printer prints slowly...68 Blank or partial page printed...69 Something on the page is missing or incorrect...70 Placement of the text or graphics is wrong...70 Print quality troubleshooting...71 Solve paper-feed problems...75... issues...100 Hardware installation suggestions...100 HP software installation suggestions...101 Understand the Printer Status Report...101 Understand the network configuration page...102 Printhead maintenance...104 Clean the printhead...104 Align the printhead...105 Uninstall and reinstall the HP software...106 Clear jams...106 Clear ...
User Guide
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... touch the (eco button), touch Sleep, and then touch the desired option. The draft setting uses less ink. • Do not clean the printhead unnecessarily. and turn off the printer. Otherwise, you can first print just the odd pages, flip the pages over, and then print just the ... so wastes ink and shortens the life of inactivity. In this way, you replace a missing ink cartridge as soon as ink and paper, try the following: • Recycle used original HP ink cartridges through HP Planet Partners. from the printer control panel, the time to sleep mode is automatcially set...
... touch the (eco button), touch Sleep, and then touch the desired option. The draft setting uses less ink. • Do not clean the printhead unnecessarily. and turn off the printer. Otherwise, you can first print just the odd pages, flip the pages over, and then print just the ... so wastes ink and shortens the life of inactivity. In this way, you replace a missing ink cartridge as soon as ink and paper, try the following: • Recycle used original HP ink cartridges through HP Planet Partners. from the printer control panel, the time to sleep mode is automatcially set...
User Guide
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... removing supplies for extended periods of buttons and lights The following diagrams and related tables provide a quick reference to prevent possible print quality issues or printhead damage. Back view 1 Fax port (1-LINE) 2 Fax port (2-EXT) 3 Rear universal serial bus (USB) port 4 Ethernet network port 5 Power input 6 Rear access panel Use the... time. NOTE: Printing supplies should be kept in the printer to the printer control panel features. Do not turn off the printer when a cartridge is missing. Use the printer control panel 11
... removing supplies for extended periods of buttons and lights The following diagrams and related tables provide a quick reference to prevent possible print quality issues or printhead damage. Back view 1 Fax port (1-LINE) 2 Fax port (2-EXT) 3 Rear universal serial bus (USB) port 4 Ethernet network port 5 Power input 6 Rear access panel Use the... time. NOTE: Printing supplies should be kept in the printer to the printer control panel features. Do not turn off the printer when a cartridge is missing. Use the printer control panel 11
User Guide
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...the printer off. • Store ink cartridges at room temperature (15-35° C or 59-95° F). • Do not clean the printhead unnecessarily. Related topics • Check the estimated ink levels Check the estimated ink levels You can check the estimated ink levels from the printer software... when ink cartridges are needed. • Be sure to turn off the printer by pressing the (Power) button. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to avoid possible printing delays....
...the printer off. • Store ink cartridges at room temperature (15-35° C or 59-95° F). • Do not clean the printhead unnecessarily. Related topics • Check the estimated ink levels Check the estimated ink levels You can check the estimated ink levels from the printer software... when ink cartridges are needed. • Be sure to turn off the printer by pressing the (Power) button. CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to avoid possible printing delays....
User Guide
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... are depleted, but it is used. NOTE: 2 If you have installed a refilled or remanufactured cartridge, or a cartridge that you replace any missing cartridges as soon as dark. • If a color cartridge is depleted, the printer will print more color ink cartridges are available in all ...only. When possible, replace any black color in grayscale using a combination of the printer, the printhead does need to print quality problems and possibly damage the printhead. For more information, see www.hp.com/go/inkusage. Never turn off the printer when ink cartridges are available in...
... are depleted, but it is used. NOTE: 2 If you have installed a refilled or remanufactured cartridge, or a cartridge that you replace any missing cartridges as soon as dark. • If a color cartridge is depleted, the printer will print more color ink cartridges are available in all ...only. When possible, replace any black color in grayscale using a combination of the printer, the printhead does need to print quality problems and possibly damage the printhead. For more information, see www.hp.com/go/inkusage. Never turn off the printer when ink cartridges are available in...
User Guide
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... prints slowly • Blank or partial page printed • Something on the page is missing or incorrect • Placement of the following before attempting the task again. For Windows, ...set it as the default in the Print & Fax or Print & Scan section of the printheads. For voltage requirements, see Electrical specifications. • Media is loaded correctly in the input...current or default printer. Close programs that can download the HP software from HP at the HP online support Web site: www.hp.com/support. Solve printer problems This section contains the following...
... prints slowly • Blank or partial page printed • Something on the page is missing or incorrect • Placement of the following before attempting the task again. For Windows, ...set it as the default in the Print & Fax or Print & Scan section of the printheads. For voltage requirements, see Electrical specifications. • Media is loaded correctly in the input...current or default printer. Close programs that can download the HP software from HP at the HP online support Web site: www.hp.com/support. Solve printer problems This section contains the following...
User Guide
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...solutions if the printer is missing, the printer will perform extra servicing to your computer screen; To clean the printhead, see Uninstall and reinstall the HP software. If cleaning the printhead does not solve the problem, contact HP support. otherwise, the HP software provided with the printer... setting • Solution 2: Check the ink levels • Solution 3: Contact HP support 68 Solve a problem Re-enable the firewall. Chapter 8 NOTE: To prevent any potential damage to protect the printheads. If you are turning off when printing, an alert message should appear on calling...
...solutions if the printer is missing, the printer will perform extra servicing to your computer screen; To clean the printhead, see Uninstall and reinstall the HP software. If cleaning the printhead does not solve the problem, contact HP support. otherwise, the HP software provided with the printer... setting • Solution 2: Check the ink levels • Solution 3: Contact HP support 68 Solve a problem Re-enable the firewall. Chapter 8 NOTE: To prevent any potential damage to protect the printheads. If you are turning off when printing, an alert message should appear on calling...
User Guide
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... cleaning. After each stage, review the quality of cleaning if the print quality is streaked or has any incorrect or missing colors, the printhead might need to prevent access through those services. If print quality still seems poor after cleaning and aligning, contact...Discovery (WS Discovery) protocols or Microsoft Web Services for Devices (WSD) Print services supported on the printer is a standard network protocol for example, the HP Standard Port). • Bonjour: Bonjour services (which use of cleaning, try aligning the printer. Touch (Right arrow), and then touch Setup. 3. ...
... cleaning. After each stage, review the quality of cleaning if the print quality is streaked or has any incorrect or missing colors, the printhead might need to prevent access through those services. If print quality still seems poor after cleaning and aligning, contact...Discovery (WS Discovery) protocols or Microsoft Web Services for Devices (WSD) Print services supported on the printer is a standard network protocol for example, the HP Standard Port). • Bonjour: Bonjour services (which use of cleaning, try aligning the printer. Touch (Right arrow), and then touch Setup. 3. ...
User Guide
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... specifications 113 memory cards insert 20 memory devices print files 29 troubleshoot 92 missing or incorrect information, troubleshoot 70 MMC memory card insert 20 model number 102... locating 10 paper supported 116 P pages per month (duty cycle) 112 paper clear jams 106 HP, order 144 jams 106, 108 load tray 17 selecting 15 size, set for fax 45 skewed... (Windows) about 174 opening 23, 174 printer status report information on 101 print 101 printhead clean 104 printhead, align 105 printheads ordering online 143 printing slow, troubleshoot 68 processor specifications 113 pulse dialing 51 Q quality,...
... specifications 113 memory cards insert 20 memory devices print files 29 troubleshoot 92 missing or incorrect information, troubleshoot 70 MMC memory card insert 20 model number 102... locating 10 paper supported 116 P pages per month (duty cycle) 112 paper clear jams 106 HP, order 144 jams 106, 108 load tray 17 selecting 15 size, set for fax 45 skewed... (Windows) about 174 opening 23, 174 printer status report information on 101 print 101 printhead clean 104 printhead, align 105 printheads ordering online 143 printing slow, troubleshoot 68 processor specifications 113 pulse dialing 51 Q quality,...