Getting Started Guide
Page 6
.... Learn more ! No additional drivers or software are connecting to print, and get help for setup instructions. 1. Place the HP software CD into the computer, and then follow the instructions to view your HP ePrint job status, manage your HP ePrint printer queue, control who... more about the latest features, visit ePrintCenter (www.eprintcenter.com). 6 English Use the printer HP ePrint Note: HP ePrint is only supported by HP Officejet 4620 e-All-in the messages. HP ePrint is connected using wireless connection. Note: To use these settings are sent, the installation program...
.... Learn more ! No additional drivers or software are connecting to print, and get help for setup instructions. 1. Place the HP software CD into the computer, and then follow the instructions to view your HP ePrint job status, manage your HP ePrint printer queue, control who... more about the latest features, visit ePrintCenter (www.eprintcenter.com). 6 English Use the printer HP ePrint Note: HP ePrint is only supported by HP Officejet 4620 e-All-in the messages. HP ePrint is connected using wireless connection. Note: To use these settings are sent, the installation program...
Getting Started Guide
Page 20
...you are • Make sure you can download the HP software from outside and inside the printer. In the screen showing recommended software, select the option for driver downloads, and then select the option that has "Full Feature Software and Drivers" in the tray and that the power source is working.../go/ customercare). Tip: If you cannot find the HP software CD or if your computer does not have a CD or DVD drive, you have correctly loaded paper in the name. 20 Select your printer, and then select Software & Driver Downloads. on , it takes approximately 45 seconds to finish installing...
...you are • Make sure you can download the HP software from outside and inside the printer. In the screen showing recommended software, select the option for driver downloads, and then select the option that has "Full Feature Software and Drivers" in the tray and that the power source is working.../go/ customercare). Tip: If you cannot find the HP software CD or if your computer does not have a CD or DVD drive, you have correctly loaded paper in the name. 20 Select your printer, and then select Software & Driver Downloads. on , it takes approximately 45 seconds to finish installing...
Getting Started Guide
Page 21
...that you are specifying the correct drive and are still having faxing problems, you have when setting up properly for damage. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows ...make sure that the USB drivers have run the fax text but are connecting using the suggestions provided in the to Step 2. Perform this test after you...
...that you are specifying the correct drive and are still having faxing problems, you have when setting up properly for damage. software from the HP website (www.hp.com/go/ customercare). • If you are using a computer running Windows, • If you are using a computer running Windows ...make sure that the USB drivers have run the fax text but are connecting using the suggestions provided in the to Step 2. Perform this test after you...
User Guide
Page 9
...default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-... e-All-in-One series 121 Understand the Printer Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a ...
...default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-... e-All-in-One series 121 Understand the Printer Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a ...
User Guide
Page 34
... see Select print media. For more information, see Load media. 2. Load paper in your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. Make sure the printer you want to continue: Print documents Print brochures Print on envelopes Print ... media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to print documents on custom-size media is selected. 30 Print Print documents (Windows) 1. 2 Print Most...
... see Select print media. For more information, see Load media. 2. Load paper in your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. Make sure the printer you want to continue: Print documents Print brochures Print on envelopes Print ... media for your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to print documents on custom-size media is selected. 30 Print Print documents (Windows) 1. 2 Print Most...
User Guide
Page 35
..., click Print. 4. Click OK. 7. b. For more information, see HP ePrint. Make sure the printer you to the Printer pop-up menus, as appropriate for your HP ePrint-enabled printer anytime, from HP that opens the Properties dialog box. Select the paper size from the Paper...operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. Click Print or OK to use is selected. 5. For more information, see Load media. 2. Make sure ...
..., click Print. 4. Click OK. 7. b. For more information, see HP ePrint. Make sure the printer you to the Printer pop-up menus, as appropriate for your HP ePrint-enabled printer anytime, from HP that opens the Properties dialog box. Select the paper size from the Paper...operating system. • Print brochures (Windows) • Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. Click Print or OK to use is selected. 5. For more information, see Load media. 2. Make sure ...
User Guide
Page 38
... more information, see a Page Setup menu item, go to begin printing. To change settings, click the option that allows you do not see HP ePrint. On the Paper/Quality tab, select the appropriate photo paper type from the Output Quality drop-down menu. 6. Print photos on your operating... on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. From the File menu in the input tray. Make sure the printer you want to curl, which could impair...
... more information, see a Page Setup menu item, go to begin printing. To change settings, click the option that allows you do not see HP ePrint. On the Paper/Quality tab, select the appropriate photo paper type from the Output Quality drop-down menu. 6. Print photos on your operating... on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from any location, without any additional software or printer drivers. From the File menu in the input tray. Make sure the printer you want to curl, which could impair...
User Guide
Page 73
...enabling key printer features, you can use these web features if the printer is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use HP ePrint, the printer must be connected to an active network providing Internet access... • Set up HP ePrint • Use HP ePrint • Remove Web Services Set up HP ePrint To set up HP ePrint, use one of the following steps for your printer, and then select the icon with your printer when you can send an email. No additional drivers or software are connected ...
...enabling key printer features, you can use these web features if the printer is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use HP ePrint, the printer must be connected to an active network providing Internet access... • Set up HP ePrint • Use HP ePrint • Remove Web Services Set up HP ePrint To set up HP ePrint, use one of the following steps for your printer, and then select the icon with your printer when you can send an email. No additional drivers or software are connected ...
User Guide
Page 82
...Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources ...3. This website provides information and utilities that came with the printer • Solve printer management problems (HP Officejet 4620 e-All-in-One series) • Troubleshoot installation issues • Understand the Printer Status Report • Understand the ...
...Fast access to qualified online support specialists • HP software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information and expert assistance and includes the following topics: • HP support • General troubleshooting tips and resources ...3. This website provides information and utilities that came with the printer • Solve printer management problems (HP Officejet 4620 e-All-in-One series) • Troubleshoot installation issues • Understand the Printer Status Report • Understand the ...
User Guide
Page 83
... web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact HP for information about calling for HP software updates. During the warranty period... following information: • Model number • Serial number (located on a land line. Click the Ask a question button to the HP web site at time of publication and are applicable only for mobile phones. You can help you may apply for calls made on the back...
... web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact HP for information about calling for HP software updates. During the warranty period... following information: • Model number • Serial number (located on a land line. Click the Ask a question button to the HP web site at time of publication and are applicable only for mobile phones. You can help you may apply for calls made on the back...
User Guide
Page 89
...or incorrect Check the Print Quality Diagnostic page Print a Print Quality Diagnostic page to help you select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the page settings in the tray. The printhead may need to improve the ...print quality of media loaded in the printer driver match the page size of your country/region, and then click Contact HP for information on the printer. Wait until the (Power) button light goes out before unplugging the power cord...
...or incorrect Check the Print Quality Diagnostic page Print a Print Quality Diagnostic page to help you select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the page settings in the tray. The printhead may need to improve the ...print quality of media loaded in the printer driver match the page size of your country/region, and then click Contact HP for information on the printer. Wait until the (Power) button light goes out before unplugging the power cord...
User Guide
Page 90
...Print. Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. Move the printer away from the source of these electromagnetic fields. Also, it is recommended that is not overloaded. Move the printer ...than the media that you use a USB cable that you are using. • Make sure the media size selected in the printer driver match the size of the electromagnetic fields. Check the printer location and length of these electromagnetic fields. See the release notes for known ...
...Print. Check the page-orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver. Move the printer away from the source of these electromagnetic fields. Also, it is recommended that is not overloaded. Move the printer ...than the media that you use a USB cable that you are using. • Make sure the media size selected in the printer driver match the size of the electromagnetic fields. Check the printer location and length of these electromagnetic fields. See the release notes for known ...
User Guide
Page 117
TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help solve the problem. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is online and ready •... turning off the router, printer, and your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in the list, using the buttons on the right, select Wireless Settings, select Wireless: On/Off, and then select On. If...
TIP: If you are using a computer running Windows, HP provides a tool called HP Home Network Diagnostic Utility that can help solve the problem. Restart components of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is online and ready •... turning off the router, printer, and your network over a Virtual Private Network (VPN) • After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in the list, using the buttons on the right, select Wireless Settings, select Wireless: On/Off, and then select On. If...
User Guide
Page 120
If the printer is set as you continue to use the printer, your firewall might create a second version of the printer driver in your Printers or Printers and Faxes folder. Select the printer, and the click Open Print Queue. 3. For more information, see if the printer ...Use Printer Online. Chapter 8 If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. If the printer is paused or offline, preventing you can check the printer's status from...
If the printer is set as you continue to use the printer, your firewall might create a second version of the printer driver in your Printers or Printers and Faxes folder. Select the printer, and the click Open Print Queue. 3. For more information, see if the printer ...Use Printer Online. Chapter 8 If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. If the printer is paused or offline, preventing you can check the printer's status from...
User Guide
Page 121
...of connection you can connect the printer to your wireless network, complete the following steps for the version of the printer driver that is connected wirelessly has HP network re-discovery port monitor as the default. 1. Right-click the printer icon for a port in -One series...the printer driver that uses the Internet to provide a remote, secure connection to the printer, disconnect from the VPN. Open HP Utility. b. Step 6: Make sure your computer is not connected to your printer name, and then click Printer Setup & Software. 2. Solve wireless problems (HP Officejet 4620 e-All...
...of connection you can connect the printer to your wireless network, complete the following steps for the version of the printer driver that is connected wirelessly has HP network re-discovery port monitor as the default. 1. Right-click the printer icon for a port in -One series...the printer driver that uses the Internet to provide a remote, secure connection to the printer, disconnect from the VPN. Open HP Utility. b. Step 6: Make sure your computer is not connected to your printer name, and then click Printer Setup & Software. 2. Solve wireless problems (HP Officejet 4620 e-All...
User Guide
Page 125
... CD) to perform a complete uninstallation of the printer driver. You can help you are using a computer running Windows, and the computer cannot detect the printer, run the installation program again. Solve network problems (HP Officejet 4620 e-All-in-One series) General network troubleshooting •...; If you are unable to install the HP software, verify that: ◦ All cable connections to the CD-ROM drive that...
... CD) to perform a complete uninstallation of the printer driver. You can help you are using a computer running Windows, and the computer cannot detect the printer, run the installation program again. Solve network problems (HP Officejet 4620 e-All-in-One series) General network troubleshooting •...; If you are unable to install the HP software, verify that: ◦ All cable connections to the CD-ROM drive that...
User Guide
Page 126
For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the installation program. Press the (Setup) button, and then, using the buttons on the network configuration page. ◦ Click OK...The printer status report also contains a log of recent events. 122 Solve a problem For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. A message appears stating that the network defaults have been reset....
For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the installation program. Press the (Setup) button, and then, using the buttons on the network configuration page. ◦ Click OK...The printer status report also contains a log of recent events. 122 Solve a problem For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. A message appears stating that the network defaults have been reset....
User Guide
Page 213
...Ink cartridge warranty information. Paper too short 209 Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. Make sure that the correct paper is the updated newer version. For... more information, see Replace the ink cartridges. For more information, see HP support. If it says 'v1' several spaces to ensure proper...
...Ink cartridge warranty information. Paper too short 209 Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer driver, and then print the document again. Make sure that the correct paper is the updated newer version. For... more information, see Replace the ink cartridges. For more information, see HP support. If it says 'v1' several spaces to ensure proper...
User Guide
Page 220
... support period 82 align printhead 127 answer ring pattern change 61 parallel phone systems 180 dots or streaks, troubleshoot copies 92 dots, troubleshoot scan 97 driver warranty 139 DSL, fax setup with fax and modem 191 automatic document feeder (ADF) clean 27 feeding problems, troubleshoot 27 load originals 19 media sizes...
... support period 82 align printhead 127 answer ring pattern change 61 parallel phone systems 180 dots or streaks, troubleshoot copies 92 dots, troubleshoot scan 97 driver warranty 139 DSL, fax setup with fax and modem 191 automatic document feeder (ADF) clean 27 feeding problems, troubleshoot 27 load originals 19 media sizes...
User Guide
Page 223
... print quality report 89, 128 print settings print quality 87 printer control panel locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 printheads ordering...
... print quality report 89, 128 print settings print quality 87 printer control panel locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123 printhead clean 126 printhead, align 127 printheads ordering...