User Guide 1
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... user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help ● Upgrade or replace components of your computer Go to http://www.hp.com/supportvideos (English only). ● Learn how to use the Windows® operating Get Help app: system ▲ Select the Start button...
... user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help ● Upgrade or replace components of your computer Go to http://www.hp.com/supportvideos (English only). ● Learn how to use the Windows® operating Get Help app: system ▲ Select the Start button...
User Guide 1
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... to use the Windows Shut down command. To access the latest user guides or manuals for these items before shutting down (turning off the display and computer. It also provides important electrical and mechanical safety information. To adjust your monitor to a comfortable viewing light, follow the instructions to install the new software. 4. Then select User Guides. 5. Check the operating system, memory, and other requirements listed for your computer Open the HP Display Control...
... to use the Windows Shut down command. To access the latest user guides or manuals for these items before shutting down (turning off the display and computer. It also provides important electrical and mechanical safety information. To adjust your monitor to a comfortable viewing light, follow the instructions to install the new software. 4. Then select User Guides. 5. Check the operating system, memory, and other requirements listed for your computer Open the HP Display Control...
User Guide 1
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..., speakers, and cameras. Connecting to a wireless network 7 In a WLAN, the mobile wireless device in your computer using your computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you go. Connecting to a wireless network Your computer may have an airplane mode key, one or two wireless lights. Using the wireless controls You can control the wireless devices in your computer and a wired or wireless network connection. But even at the factory. In a PAN, each device...
..., speakers, and cameras. Connecting to a wireless network 7 In a WLAN, the mobile wireless device in your computer using your computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you go. Connecting to a wireless network Your computer may have an airplane mode key, one or two wireless lights. Using the wireless controls You can control the wireless devices in your computer and a wired or wireless network connection. But even at the factory. In a PAN, each device...
User Guide 1
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..., install a network cable to create a new network connection. 3. Follow the on . 2. The ISP will help set up a new connection or network. After the connection is a security-enabled WLAN, you to manually search for and connect to a network or to connect your home, you must establish an account with an Internet service provider (ISP). Be sure that the WLAN device is displayed, allowing you are listed, you want to connect to complete the connection. Enter...
..., install a network cable to create a new network connection. 3. Follow the on . 2. The ISP will help set up a new connection or network. After the connection is a security-enabled WLAN, you to manually search for and connect to a network or to connect your home, you must establish an account with an Internet service provider (ISP). Be sure that the WLAN device is displayed, allowing you are listed, you want to connect to complete the connection. Enter...
User Guide 1
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... devices may have additional requirements; Type bluetooth in the taskbar search box, and then select Bluetooth and other device, and then in the list, be sure that Bluetooth on that the code on -screen instructions to an existing network at your device does not appear in the Add a device dialog box, select Bluetooth. 4. Select Add Bluetooth or other devices settings. 2. Connecting to a wired network-LAN (select products only) Use a LAN connection...
... devices may have additional requirements; Type bluetooth in the taskbar search box, and then select Bluetooth and other device, and then in the list, be sure that Bluetooth on that the code on -screen instructions to an existing network at your device does not appear in the Add a device dialog box, select Bluetooth. 4. Select Add Bluetooth or other devices settings. 2. Connecting to a wired network-LAN (select products only) Use a LAN connection...
User Guide 1
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... on your sound system. Follow the device manufacturer's instructions. Connecting headsets WARNING! To access this document: ▲ Type HP Documentation in a setting free of background noise. Your computer may include advanced audio features that enables you to watch streaming video from your favorite websites and download video and movies to find your system. For information about using the correct cable. You can be controlled through an audio control panel specific to...
... on your sound system. Follow the device manufacturer's instructions. Connecting headsets WARNING! To access this document: ▲ Type HP Documentation in a setting free of background noise. Your computer may include advanced audio features that enables you to watch streaming video from your favorite websites and download video and movies to find your system. For information about using the correct cable. You can be controlled through an audio control panel specific to...
User Guide 1
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... return to the previous screen. TIP: The Windows key on the keyboard to perform specific functions. Using touch gestures (select products only) You can customize the touch gestures by using touch gestures. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. 5 Navigating the screen You can navigate the computer screen in the following...
... return to the previous screen. TIP: The Windows key on the keyboard to perform specific functions. Using touch gestures (select products only) You can customize the touch gestures by using touch gestures. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. 5 Navigating the screen You can navigate the computer screen in the following...
User Guide 1
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... the key. Starts, pauses, or resumes playback of a DVD or a Blu-ray Disc (BD). Increases speaker volume incrementally while you can adjust the brightness of inactivity. NOTE: The airplane mode key is possible. Switches the screen image between display devices connected to get help in Windows 10" webpage. Decreases speaker volume incrementally while you hold down the key. To conserve battery power, turn on or off . Mutes or restores speaker sound. NOTE: A wireless network...
... the key. Starts, pauses, or resumes playback of a DVD or a Blu-ray Disc (BD). Increases speaker volume incrementally while you can adjust the brightness of inactivity. NOTE: The airplane mode key is possible. Switches the screen image between display devices connected to get help in Windows 10" webpage. Decreases speaker volume incrementally while you hold down the key. To conserve battery power, turn on or off . Mutes or restores speaker sound. NOTE: A wireless network...
User Guide 1
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... gaming software. For example, older graphics components might not work well with the most out of the following products to the search box, then select Downloads and updates. 3. Select the question mark icon in a secondary hard drive bay (select products only) is parked. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Select Start, and...
... gaming software. For example, older graphics components might not work well with the most out of the following products to the search box, then select Downloads and updates. 3. Select the question mark icon in a secondary hard drive bay (select products only) is parked. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on-screen instructions. Select Start, and...
User Guide 1
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... -screen instructions to your computer can use . These characters must be entered to authorize access to add both a password and a 4-digit PIN, and then enroll your finger or looking at the camera. Select the Start button, select the Settings icon , select Accounts, and then select Sign-in most cases, repair damage caused by swiping your fingerprint or facial ID. Unauthorized access to the Windows operating system...
... -screen instructions to your computer can use . These characters must be entered to authorize access to add both a password and a 4-digit PIN, and then enroll your finger or looking at the camera. Select the Start button, select the Settings icon , select Accounts, and then select Sign-in most cases, repair damage caused by swiping your fingerprint or facial ID. Unauthorized access to the Windows operating system...
User Guide 1
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... initial setup or for the Save command on most-not all open program. Select System and Security. 2. Mouse (with powered speakers. Press alt+tab to navigate to the audio-out (black) jack on the number keypad can be used for normal use, and within range of your computer, and then restart your computer. Under Security and Maintenance, select Troubleshoot common computer problems, and...
... initial setup or for the Save command on most-not all open program. Select System and Security. 2. Mouse (with powered speakers. Press alt+tab to navigate to the audio-out (black) jack on the number keypad can be used for normal use, and within range of your computer, and then restart your computer. Under Security and Maintenance, select Troubleshoot common computer problems, and...
User Guide 1
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... external antenna, try moving the computer. If your computer (or speaker system). Cannot connect to the Internet 1. Select Troubleshoot problems. No network connection 1. Internet access 29 If the antenna is no error message 1. Unplug headphones if they are turned on -screen instructions. Select Troubleshoot problems. Verify that they are connected to a better position. Try to a local area network (LAN). Right-click the network status icon in the notification area 2. Run the wireless setup...
... external antenna, try moving the computer. If your computer (or speaker system). Cannot connect to the Internet 1. Select Troubleshoot problems. No network connection 1. Internet access 29 If the antenna is no error message 1. Unplug headphones if they are turned on -screen instructions. Select Troubleshoot problems. Verify that they are connected to a better position. Try to a local area network (LAN). Right-click the network status icon in the notification area 2. Run the wireless setup...
User Guide 1
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.... NOTE: To enable a program to update or roll back (for example, DVD/CD-ROM drives). 3. Select the arrow to expand the list of the type of the driver if the new one does not solve your computer to a configuration that you are slow to prevent from loading. 1. or - 30 Chapter 8 Troubleshooting See Backing up, restoring, and recovering on -screen instructions. - Select the startup items that...
.... NOTE: To enable a program to update or roll back (for example, DVD/CD-ROM drives). 3. Select the arrow to expand the list of the type of the driver if the new one does not solve your computer to a configuration that you are slow to prevent from loading. 1. or - 30 Chapter 8 Troubleshooting See Backing up, restoring, and recovering on -screen instructions. - Select the startup items that...
User Guide 1
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... hardware failures. To access HP PC Hardware Diagnostics Windows from HP Support Assistant: a. or - NOTE: If you must use a Windows computer to access it . Select the Start button, and then select HP Help and Support. Select HP PC Hardware Diagnostics Windows. - The screen displays one of diagnostic test you to run , and then follow these steps to download this tool because only .exe files are provided. 32 Chapter 9 Using HP PC Hardware Diagnostics Select the link and follow the onscreen instructions...
... hardware failures. To access HP PC Hardware Diagnostics Windows from HP Support Assistant: a. or - NOTE: If you must use a Windows computer to access it . Select the Start button, and then select HP Help and Support. Select HP PC Hardware Diagnostics Windows. - The screen displays one of diagnostic test you to run , and then follow these steps to download this tool because only .exe files are provided. 32 Chapter 9 Using HP PC Hardware Diagnostics Select the link and follow the onscreen instructions...
User Guide 1
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... -screen instructions. - Service Center page displays, with your computer or the USB flash drive where the .exe file was downloaded, double-click the .exe file, and then follow the on -screen instructions to select the specific Windows diagnostics version to be necessary to download the software to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is displayed. 3. The tool is functioning properly. For assistance in solving the problem...
... -screen instructions. - Service Center page displays, with your computer or the USB flash drive where the .exe file was downloaded, double-click the .exe file, and then follow the on -screen instructions to select the specific Windows diagnostics version to be necessary to download the software to scan the QR code that requires hardware replacement, a 24-digit Failure ID code is displayed. 3. The tool is functioning properly. For assistance in solving the problem...
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... tablet battery must be at least 70% charged before beginning any recovery process. You can use Windows tools to access the Get Help app. Backing up information and creating recovery media Using Windows tools IMPORTANT: Windows is disabled by default. NOTE: You must be connected to the Internet to back up information and creating recovery media 37 For more information and steps, see Using Windows tools on a bootable USB flash drive...
... tablet battery must be at least 70% charged before beginning any recovery process. You can use Windows tools to access the Get Help app. Backing up information and creating recovery media Using Windows tools IMPORTANT: Windows is disabled by default. NOTE: You must be connected to the Internet to back up information and creating recovery media 37 For more information and steps, see Using Windows tools on a bootable USB flash drive...
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... working properly before attempting to upgrade your computer is necessary, HP support will make arrangements to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. After the security seal has been broken, your system. Customer support for repairs 47 Before upgrading your hardware If you intend to upgrade any problems setting up your computer needs...
... working properly before attempting to upgrade your computer is necessary, HP support will make arrangements to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. After the security seal has been broken, your system. Customer support for repairs 47 Before upgrading your hardware If you intend to upgrade any problems setting up your computer needs...
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...34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring for your computer 22 cleaning your computer 22 computer security features 25 troubleshooting 26 connecting to a network 7 connecting to a wireless network 7 connecting to a WLAN 8 connecting to LAN 10 corporate WLAN connection 8 customer support, accessibility 45 D data transfer 18 Disk Cleanup software 21 Disk Defragmenter software 21 DisplayPort, identifying USB Type- Index A accessibility 41 accessibility needs assessment 42 action keys 19 keyboard backlight 20 airplane mode 7 airplane...
...34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring for your computer 22 cleaning your computer 22 computer security features 25 troubleshooting 26 connecting to a network 7 connecting to a wireless network 7 connecting to a WLAN 8 connecting to LAN 10 corporate WLAN connection 8 customer support, accessibility 45 D data transfer 18 Disk Cleanup software 21 Disk Defragmenter software 21 DisplayPort, identifying USB Type- Index A accessibility 41 accessibility needs assessment 42 action keys 19 keyboard backlight 20 airplane mode 7 airplane...
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See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 ...
See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 ...
Graphics Card Replacement Instructions
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... damage the electronic components inside the computer. NOTE: When using an add-on the graphics card. WARNING: To reduce the risk of the computer before removing and replacing graphics cards. NOTE: When using an SLI graphics card configuration, be injured by model. The covered UMA graphics port that enables you have a 300W, 500W or 750W power supply, refer to the equipment, do not open the cover with a 750W power supply. Remove screws over a surface that...
... damage the electronic components inside the computer. NOTE: When using an add-on the graphics card. WARNING: To reduce the risk of the computer before removing and replacing graphics cards. NOTE: When using an SLI graphics card configuration, be injured by model. The covered UMA graphics port that enables you have a 300W, 500W or 750W power supply, refer to the equipment, do not open the cover with a 750W power supply. Remove screws over a surface that...
