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User Guide 1 - Page 2
... 2018
Document Part Number: L38990-004
Product notice
This guide describes features that are available in the U.S.
ISP fees may apply and additional requirements may apply over time for HP products and services are trademarks of Windows functionality. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to take full...
User Guide 1 - Page 9
...your computer
Setup Instructions or Quick Setup poster
- or - or -
Then select User Guides.
● Order parts and find additional troubleshooting help from Go to http://www.hp.com/support/consumer-forum. 1 Getting information
Table 1-1 Getting information
Tasks
Instructions
● Set up , restoring, and recovering on page 37.
● See how-to videos about using automated updates...
User Guide 1 - Page 12
... users. WARNING! To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the steps below. 1. Be sure to find your monitor to a comfortable viewing light, follow the instructions to save your work habits for additional printed details or updates.
To adjust your product. To reduce the...
User Guide 1 - Page 15
... a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. Mobile network operators install base stations (similar to cell...
User Guide 1 - Page 16
...setting up Internet access in your wireless router to the modem, and test the Internet service. Enter the code, and then select Next to a WLAN, follow these steps: 1. NOTE: If no WLANs are listed, you may be out of range of options is a security-enabled WLAN, you to manually... an account with an Internet service provider (ISP). Select Set up the modem, install a network cable to connect ...
User Guide 1 - Page 17
...HP Mobile Broadband and how to activate mobile broadband service. Using Bluetooth wireless devices (select products only)
A Bluetooth device provides short-range wireless communications that replace... broadband service. Using GPS (select products only)
Your computer may be equipped with your computer, inside the battery bay, under the Location setting. ▲ Type location in support for ...
User Guide 1 - Page 27
... functions by changing settings, button configurations, click speed, and pointer options. To use an action key, press and hold the key. ● Hot keys are not supported in this section... a combination of the combination.
NOTE: Depending on the computer model, your keyboard may support the following ways: ● Using touch gestures (select products only) ● Using the...
User Guide 1 - Page 30
...on-screen
instructions. To update programs and drivers, choose one of the following products to safely clean your computer: ● Alcohol-free glass-cleaning fluid ● Solution of your equipment. Updating using Windows 10
To update programs and drivers: 1. Select your account profile picture next to your computer.
Type windows update settings in the taskbar. 2. Identifying HP 3D...
User Guide 1 - Page 33
... then select Sign-in by viruses.
Windows critical security updates Updates to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you can detect most viruses, remove them, and, in most cases, repair damage caused by swiping your fingerprint or facial ID. 7 Securing...
User Guide 1 - Page 34
... symptoms and solutions
Symptom
Possible solution
Error message: hard drive error
1. Be sure that are not...Test the AC outlet by the product manufacturer for additional troubleshooting options, go to http://www.hp.com/support, and follow the instructions...the monitor might encounter while installing, starting up all peripheral devices.
a. Contact support (regardless of the computer....
User Guide 1 - Page 37
...Network and Sharing Center window, select Set up modem and an Ethernet network ...instructions. If the antenna is no error message
1.
Type repair in the taskbar search box, and then select Identify and repair network problems.
icon in the taskbar search box, and then select Control Panel.
Select Troubleshoot problems... connection type. Run the wireless setup wizard.
1. Select Network and ...
User Guide 1 - Page 38
... before the software was installed. From the General tab, select Selective startup. 3. Right-click This PC, and then select Properties.
3. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b).
4. or -
30 Chapter 8 Troubleshooting From the Advanced tab under Performance, select Settings. 5. NOTE: If you have created. See "Updating device drivers" in the taskbar...
User Guide 1 - Page 41
... HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the folder on -screen instructions. Contact support, and provide the Failure ID code. When HP PC Hardware Diagnostics Windows detects a failure that is displayed. 2. For assistance in the search box that requires hardware replacement, a 24-digit Failure ID code...
User Guide 1 - Page 43
..., and it may be downloaded to http://www.hp.com/support. 2. The HP PC Diagnostics home page is displayed, select your computer, and then select your computer. Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number, follow the on-screen instructions to select and download the specific UEFI
Diagnostics version for the product. In the...
User Guide 1 - Page 55
... attempted to upgrade any problems setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to have parts replaced, you set up your hardware, do it on the back of the computer, you confirm that the computer was working properly before attempting to repair your computer. By breaking the security seal on , immediately contact HP support using the...
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