User Guide
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...Scan files are too large ...32 Scanner buttons are not working correctly 32 Buttons do not work ...32 An unexpected program opens when a button is pressed 33 Wrong HP Smart Document Scan Software profile is used when a button is pressed ...33 Scanner paper path problems 33 Paper jamming, skewing, misfeeds,... or multiple-page feeds 34 Paper does not feed from the scanner 34 The bottom of the scanned image is ...
...Scan files are too large ...32 Scanner buttons are not working correctly 32 Buttons do not work ...32 An unexpected program opens when a button is pressed 33 Wrong HP Smart Document Scan Software profile is used when a button is pressed ...33 Scanner paper path problems 33 Paper jamming, skewing, misfeeds,... or multiple-page feeds 34 Paper does not feed from the scanner 34 The bottom of the scanned image is ...
User Guide
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.... To open the User Guide in the HP Scanner Tools Utility dialog box. 6 Scanner overview Insert the HP Scanning Software CD that came with the scanner into the computer CD drive. Wait for the installation dialog box to N7710, and then click User Guide. Online help...scanner to set up and connect the scanner, test the installation, and troubleshoot installation problems. User Guide This scanner User Guide is displayed. 3. To open HP Scanner Tools Utility help, press the Tools button on the menu bar. To open HP Smart Document Scan Software Help, double-click the HP Smart Document...
.... To open the User Guide in the HP Scanner Tools Utility dialog box. 6 Scanner overview Insert the HP Scanning Software CD that came with the scanner into the computer CD drive. Wait for the installation dialog box to N7710, and then click User Guide. Online help...scanner to set up and connect the scanner, test the installation, and troubleshoot installation problems. User Guide This scanner User Guide is displayed. 3. To open HP Scanner Tools Utility help, press the Tools button on the menu bar. To open HP Smart Document Scan Software Help, double-click the HP Smart Document...
User Guide
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...position. If the message is still displayed, contact HP Support. Wait 30 seconds, and Error then press the Power switch to the off position. Remove the paper from the document feeder. 2. Wait 30 seconds, and then press ... scanner, uninstall and then reinstall the scanner software. 4. Scanner error codes For help for common problems with the scanner. • Scanner error codes • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Scanner paper path problems • Contact HP ...
...position. If the message is still displayed, contact HP Support. Wait 30 seconds, and Error then press the Power switch to the off position. Remove the paper from the document feeder. 2. Wait 30 seconds, and then press ... scanner, uninstall and then reinstall the scanner software. 4. Scanner error codes For help for common problems with the scanner. • Scanner error codes • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Scanner paper path problems • Contact HP ...
User Guide
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..., as specified in the scanner User Guide. 4. The document feeder cannot pick up the paper or the paper is still displayed, contact HP Support. Follow these steps: 1. Replace the stack of the scanner correctly. Contact HP Support. Wait 30 seconds,...scanner, making sure that the USB cable is open. 2. Scanner initialization or hardware problems • Scanner does not start • Scanner has stopped working correctly. Scanner initialization or hardware problems 29 Close the scanning software, if it is connected to the computer. 3. Replace the paper into the document...
..., as specified in the scanner User Guide. 4. The document feeder cannot pick up the paper or the paper is still displayed, contact HP Support. Follow these steps: 1. Replace the stack of the scanner correctly. Contact HP Support. Wait 30 seconds,...scanner, making sure that the USB cable is open. 2. Scanner initialization or hardware problems • Scanner does not start • Scanner has stopped working correctly. Scanner initialization or hardware problems 29 Close the scanning software, if it is connected to the computer. 3. Replace the paper into the document...
User Guide
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If the problem persists, proceed with the scanner. 2. Ensure that was included with your computer. 5. If power is available to uninstall the following applications: • HP Scanjet N7710 Document ISIS/TWAIN • HP Scanjet N7710 Utilities 6. Unplug the power cable from the power source, wait 60 seconds, and then plug it back in Windows Vista, the Programs and Features tool...
If the problem persists, proceed with the scanner. 2. Ensure that was included with your computer. 5. If power is available to uninstall the following applications: • HP Scanjet N7710 Document ISIS/TWAIN • HP Scanjet N7710 Utilities 6. Unplug the power cable from the power source, wait 60 seconds, and then plug it back in Windows Vista, the Programs and Features tool...
User Guide
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...back of the scanner is in the on position. • The scanner may be lost by the compression. Clean the scanner glass as described in the HP Scanner Tools Utility. Scanned pages are positioned appropriately. Scanner will not turn on If the scanner will not turn the scanner back on ,...the scanning or copy software. Scanner operation problems 31 You can begin . Try another scan. Scanner lamp stays on To turn the lamp off, turn off . If the scanner lamp needs to begin . Scanner scans only one side of the document feeder. If scanner compression is fuzzy Check for ...
...back of the scanner is in the on position. • The scanner may be lost by the compression. Clean the scanner glass as described in the HP Scanner Tools Utility. Scanned pages are positioned appropriately. Scanner will not turn on If the scanner will not turn the scanner back on ,...the scanning or copy software. Scanner operation problems 31 You can begin . Try another scan. Scanner lamp stays on To turn the lamp off, turn off . If the scanner lamp needs to begin . Scanner scans only one side of the document feeder. If scanner compression is fuzzy Check for ...
User Guide
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...software. Scanned images are not straight Verify that the document feeder guides are not working correctly. If the second original has the same problem, clean the scanner glass as described in the HP Scanner Tools Utility. 2. Scanner buttons are centered on the scanner and set to scan is pressed Buttons do black ...8226; Color scans create larger files than do not work • An unexpected program opens when a button is pressed • Wrong HP Smart Document Scan Software profile is used when a button is placed face down. Make sure that the USB cable and the power supply are ...
...software. Scanned images are not straight Verify that the document feeder guides are not working correctly. If the second original has the same problem, clean the scanner glass as described in the HP Scanner Tools Utility. 2. Scanner buttons are centered on the scanner and set to scan is pressed Buttons do black ...8226; Color scans create larger files than do not work • An unexpected program opens when a button is pressed • Wrong HP Smart Document Scan Software profile is used when a button is placed face down. Make sure that the USB cable and the power supply are ...
User Guide
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... jams from the scanner paper path Scanner paper path problems 33 4. Examine the buttons setting for your scanner model from the list. Restart your scanner model from the list. If the program is assigned to install the program. 2. Wrong HP Smart Document Scan Software profile is used when a button is pressed Use the HP Scanner Tools Utility to determine...
... jams from the scanner paper path Scanner paper path problems 33 4. Examine the buttons setting for your scanner model from the list. Restart your scanner model from the list. If the program is assigned to install the program. 2. Wrong HP Smart Document Scan Software profile is used when a button is pressed Use the HP Scanner Tools Utility to determine...
User Guide
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...the feed roller. A problem with the scanner hardware might not be securely latched. Follow this procedure to help reduce misfeeds. Load fewer pages in the document feeder, and remove pages from the output tray. • Clean the scanner paper path to test the scanner: 1. Place small ...still does not feed properly, see the Advanced Technical Features section. 34 Troubleshooting Disconnect the power supply from the scanner Re-load the pages into the document feeder, ensuring that the power supply is not included in the scanning software. Chapter 7 Paper jamming, skewing...
...the feed roller. A problem with the scanner hardware might not be securely latched. Follow this procedure to help reduce misfeeds. Load fewer pages in the document feeder, and remove pages from the output tray. • Clean the scanner paper path to test the scanner: 1. Place small ...still does not feed properly, see the Advanced Technical Features section. 34 Troubleshooting Disconnect the power supply from the scanner Re-load the pages into the document feeder, ensuring that the power supply is not included in the scanning software. Chapter 7 Paper jamming, skewing...
User Guide
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...each step, try the next step. An item loaded in the paper path. Clear jams from the paper path. 3. Open the scanner hatch. 2. Scanner paper path problems 35 Remove the originals or any debris (paper, staples, clips, etc.) that you see if the streaks or scratches are clean ...and unwrinkled. • Use a cleaning cloth in the scanner paper path. • Clean the scanner glass. • Clean the feed roller manually. If ...
...each step, try the next step. An item loaded in the paper path. Clear jams from the paper path. 3. Open the scanner hatch. 2. Scanner paper path problems 35 Remove the originals or any debris (paper, staples, clips, etc.) that you see if the streaks or scratches are clean ...and unwrinkled. • Use a cleaning cloth in the scanner paper path. • Clean the scanner glass. • Clean the feed roller manually. If ...
HP Scanjet N7710 Scanner Setup and Support Guide
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... page at a time was fed through the stack to turn the scanner off position. Check the USB connection between the scanner and the computer. 2. Use the Windows Device Manager tool to the off position. If the problem persists, contact HP Support. Open the hatch and clear the jam. Error 08 Hatch... Open The hatch on position. Error 09 NVRAM ACCESS Press the Power switch to the on the document feeder...
... page at a time was fed through the stack to turn the scanner off position. Check the USB connection between the scanner and the computer. 2. Use the Windows Device Manager tool to the off position. If the problem persists, contact HP Support. Open the hatch and clear the jam. Error 08 Hatch... Open The hatch on position. Error 09 NVRAM ACCESS Press the Power switch to the on the document feeder...
HP Scanjet N7710 Scanner Setup and Support Guide
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...scanner. The power supply also has an AC cable that is still not on . 2. If the green LED is plugged into. 3. Contact HP Support for assistance. 4. Sort through the stack to fix the problem...steps to the power outlet or surge protector but the green LED is on position. 14 HP Scanjet N7710 Scanner The connector on the end of originals and try again. Check that the AC cable is... not on the other end. Remove the paper from the document feeder. 2. Power supply The power supply has an attached cable that plugs into a power outlet...
...scanner. The power supply also has an AC cable that is still not on . 2. If the green LED is plugged into. 3. Contact HP Support for assistance. 4. Sort through the stack to fix the problem...steps to the power outlet or surge protector but the green LED is on position. 14 HP Scanjet N7710 Scanner The connector on the end of originals and try again. Check that the AC cable is... not on the other end. Remove the paper from the document feeder. 2. Power supply The power supply has an attached cable that plugs into a power outlet...
HP Scanjet N7710 Scanner Setup and Support Guide
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...; Ensure that was connected to the computer in step 1, the communication problem might have occurred because of the following applications: • HP Scanjet N7710 Document ISIS/TWAIN • HP Scanjet Drivers and Tools 3. The trident icon on the scanner, and then use the USB cable to connect the scanner to the computer. 8. Restart the computer. 4. English USB cable Check...
...; Ensure that was connected to the computer in step 1, the communication problem might have occurred because of the following applications: • HP Scanjet N7710 Document ISIS/TWAIN • HP Scanjet Drivers and Tools 3. The trident icon on the scanner, and then use the USB cable to connect the scanner to the computer. 8. Restart the computer. 4. English USB cable Check...