HP Printers - Supported Citrix Presentation Server environments
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HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart C7100 All-in-... versions stated in this table are not supported by the Deskjet base drivers. 21 PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported.
HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart C7100 All-in-... versions stated in this table are not supported by the Deskjet base drivers. 21 PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported.
Service Manual
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... Power Consumption (typical for HP During printing - 165 W (average) LaserJet 5P and HP LaserJet 5MP) During printing - 165 W (average) During standby - 5W (instant power save) During power save mode - 5 W During standby - 5W (instant power save) During power save mode - 5 W Minimum recommended circuit capacity 4 Amps 1.8 Amps Environmental Specifications Item Temperature (printer and toner cartridge) Operating Printing 59°...
... Power Consumption (typical for HP During printing - 165 W (average) LaserJet 5P and HP LaserJet 5MP) During printing - 165 W (average) During standby - 5W (instant power save) During power save mode - 5 W During standby - 5W (instant power save) During power save mode - 5 W Minimum recommended circuit capacity 4 Amps 1.8 Amps Environmental Specifications Item Temperature (printer and toner cartridge) Operating Printing 59°...
Service Manual
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...TRAY 2 • DATA • READY These lights indicate the current status of the printer by displaying a green hue. ERROR (amber) Indicates an error condition, such as a paper jam, missing toner cartridge, or the printer's top cover is being used-the Status Panel lights operate the same for the IR port...light on steady). This status light comes on only when the IR port is open. 11 HP LaserJet 5P Printer Service Supplement New Product Features Pressing the GO button: • Tells the printer to the default values that you selected. The Status Lights There are five Status Panel lights ...
...TRAY 2 • DATA • READY These lights indicate the current status of the printer by displaying a green hue. ERROR (amber) Indicates an error condition, such as a paper jam, missing toner cartridge, or the printer's top cover is being used-the Status Panel lights operate the same for the IR port...light on steady). This status light comes on only when the IR port is open. 11 HP LaserJet 5P Printer Service Supplement New Product Features Pressing the GO button: • Tells the printer to the default values that you selected. The Status Lights There are five Status Panel lights ...
Service Manual
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... be automatically configured. For more than one bank of memory, the good banks will be lost). Or press the GO button on the printer to continue without configuring the SIMM that caused the error. If the SIMM has more information, see "Data Error Light Patterns," later in.... 14 A data error has occurred. A recoverable error has occurred, such as a paper jam, the top cover is open, or the toner cartridge is installed correctly. A SIMM error has occurred. HP LaserJet 5P Printer Service Supplement New Product Features Light Pattern Description Tray 2 (the Paper Cassette) is empty.
... be automatically configured. For more than one bank of memory, the good banks will be lost). Or press the GO button on the printer to continue without configuring the SIMM that caused the error. If the SIMM has more information, see "Data Error Light Patterns," later in.... 14 A data error has occurred. A recoverable error has occurred, such as a paper jam, the top cover is open, or the toner cartridge is installed correctly. A SIMM error has occurred. HP LaserJet 5P Printer Service Supplement New Product Features Light Pattern Description Tray 2 (the Paper Cassette) is empty.
Service Manual
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... coverage, and with the density setting at 3. 36 Transfer Charging Roller RF5-1287-000CN 6. Table 3. Toner Cartridge PART NO. Tray 1 Pickup Roller 3. Separation Pad RG5-2205-000CN RB1-6332-000CN RF5-0343-000CN 5. C3903A 2. HP LaserJet 5P Printer Service Supplement Life Expectancy of Consumables Life Expectancy of Consumables Always inspect the components listed in the...
... coverage, and with the density setting at 3. 36 Transfer Charging Roller RF5-1287-000CN 6. Table 3. Toner Cartridge PART NO. Tray 1 Pickup Roller 3. Separation Pad RG5-2205-000CN RB1-6332-000CN RF5-0343-000CN 5. C3903A 2. HP LaserJet 5P Printer Service Supplement Life Expectancy of Consumables Life Expectancy of Consumables Always inspect the components listed in the...
Service Manual
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Required Tools Refer to remove the formatter shield. 38 HP LaserJet 5P Printer Service Supplement Removal and Replacement Note Always remove the toner cartridge and the paper cassette from the printer before removing or replacing printer parts. A TORX T-10 head screwdriver is needed to page 6-3 of the Combined Service Manual.
Required Tools Refer to remove the formatter shield. 38 HP LaserJet 5P Printer Service Supplement Removal and Replacement Note Always remove the toner cartridge and the paper cassette from the printer before removing or replacing printer parts. A TORX T-10 head screwdriver is needed to page 6-3 of the Combined Service Manual.
Service Manual
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Figure 15 Removing the Top Cover Screws 3. Grasp the lower left front corner of the printer, lower the face-up output tray. 41 At the rear of the top cover, and lift it forward and up . 5. HP LaserJet 5P Printer Service Supplement Removal and Replacement Removing the Top Cover 1. Grasp the lower portion of the right front cover, and pull forward and up . 4. Remove the (4) self-tapping printer cover screws (Figure 15). Remove the toner cartridge and paper cassette if they have not already been removed. 2.
Figure 15 Removing the Top Cover Screws 3. Grasp the lower left front corner of the printer, lower the face-up output tray. 41 At the rear of the top cover, and lift it forward and up . 5. HP LaserJet 5P Printer Service Supplement Removal and Replacement Removing the Top Cover 1. Grasp the lower portion of the right front cover, and pull forward and up . 4. Remove the (4) self-tapping printer cover screws (Figure 15). Remove the toner cartridge and paper cassette if they have not already been removed. 2.
Service Manual
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...HP LaserJet 5P Printer Service Supplement Troubleshooting Table 7. 57/58 Main Motor Failure LED Display ERROR CODE 57/58 Main Motor Failure Description and Recommendation The DC Controller has reported a general motor failure. Power up ? If not, replace the Main Motor. e. If this doesn't clear the message: 1. The toner cartridge... may not be rotating. d. Power-cycle the printer. Replace the connector between the scanner and DC Controller. 61 Power-cycle the printer. Does the fan turn during printing? Does the ...
...HP LaserJet 5P Printer Service Supplement Troubleshooting Table 7. 57/58 Main Motor Failure LED Display ERROR CODE 57/58 Main Motor Failure Description and Recommendation The DC Controller has reported a general motor failure. Power up ? If not, replace the Main Motor. e. If this doesn't clear the message: 1. The toner cartridge... may not be rotating. d. Power-cycle the printer. Replace the connector between the scanner and DC Controller. 61 Power-cycle the printer. Does the fan turn during printing? Does the ...
Service Manual
Page 84
...) Laser Scanner Assembly (exch.) 1 Top Oblique Roller Assy 1 Plunger Lock, Door 1 Spring, Compression 1 Plate, Cartridge 1 Plate, Cartridge Grounding 1 Plate, MP Grounding, Right 1 Arm, Input Paper Sensor 1 Shield, HVT 1 Feeder Guide Assembly 1 Eliminator, Static Charge 1 Roller Assembly, Small Media 4 Foot, Chassis 6 Damper, Rubber 1 Cap, Laser Shutter 77 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Table 15.
...) Laser Scanner Assembly (exch.) 1 Top Oblique Roller Assy 1 Plunger Lock, Door 1 Spring, Compression 1 Plate, Cartridge 1 Plate, Cartridge Grounding 1 Plate, MP Grounding, Right 1 Arm, Input Paper Sensor 1 Shield, HVT 1 Feeder Guide Assembly 1 Eliminator, Static Charge 1 Roller Assembly, Small Media 4 Foot, Chassis 6 Damper, Rubber 1 Cap, Laser Shutter 77 HP LaserJet 5P Printer Service Supplement Parts and Diagrams Table 15.
Service Manual
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... 5MP printer). Allows faxes to the HP LaserJet 5P printer, for Macintosh 92215N Connect to the HP LaserJet 5P printer; Availability...HP LaserJet 5MP Macintosh Notes" (factory-installed in this appendix. 86 HP LaserJet 5P Printer Service Supplement Accessories Accessories Listed below are the accessories and supplies, including supplemental documentation you can also be ordered through HP Parts Direct Ordering, (800) 2278164. Option Toner Cartridge Part Number C3903A Description or Use Replacement toner cartridge. includes software for your HP LaserJet 5P or 5MP printer...
... 5MP printer). Allows faxes to the HP LaserJet 5P printer, for Macintosh 92215N Connect to the HP LaserJet 5P printer; Availability...HP LaserJet 5MP Macintosh Notes" (factory-installed in this appendix. 86 HP LaserJet 5P Printer Service Supplement Accessories Accessories Listed below are the accessories and supplies, including supplemental documentation you can also be ordered through HP Parts Direct Ordering, (800) 2278164. Option Toner Cartridge Part Number C3903A Description or Use Replacement toner cartridge. includes software for your HP LaserJet 5P or 5MP printer...
Service Manual
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HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Product Specifications Product Specifications HP LaserJet 5P/5MP Width Depth Height Weight Physical Dimensions 15.79 in. (401 mm) 17.38 in. (441.7mm) 7.92 in. (... HP During printing - 165 W (average) LaserJet 5P and HP LaserJet 5MP) During printing - 165 W (average) During standby - 5W (instant power save) During power save mode - 5 W During standby - 5W (instant power save) During power save mode - 5 W Minimum recommended circuit capacity 4 Amps 1.8 Amps Environmental Specifications Item Temperature (printer and toner cartridge)...
HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Product Specifications Product Specifications HP LaserJet 5P/5MP Width Depth Height Weight Physical Dimensions 15.79 in. (401 mm) 17.38 in. (441.7mm) 7.92 in. (... HP During printing - 165 W (average) LaserJet 5P and HP LaserJet 5MP) During printing - 165 W (average) During standby - 5W (instant power save) During power save mode - 5 W During standby - 5W (instant power save) During power save mode - 5 W Minimum recommended circuit capacity 4 Amps 1.8 Amps Environmental Specifications Item Temperature (printer and toner cartridge)...
Service Manual
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HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Product Specifications HP LaserJet 6P/6MP Height Width Depth (body) Weight Physical Dimensions 7.87 in (200 mm) 15.75 in (400 mm) 17.52 in (445 mm) 15.4 ... W During printing - 175 W (average) During standby - 8 W (instant power save) During power save mode - 8 W Minimum recommended circuit capacity 5 Amps 2.4 Amps Environmental Specifications Item Temperature (printer and toner cartridge) Operating Printing 59° to 89° F (15° to 32.5° C) Relative humidity 10% to 80% Storage/Standby -4° to 104° F (-20...
HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Product Specifications HP LaserJet 6P/6MP Height Width Depth (body) Weight Physical Dimensions 7.87 in (200 mm) 15.75 in (400 mm) 17.52 in (445 mm) 15.4 ... W During printing - 175 W (average) During standby - 8 W (instant power save) During power save mode - 8 W Minimum recommended circuit capacity 5 Amps 2.4 Amps Environmental Specifications Item Temperature (printer and toner cartridge) Operating Printing 59° to 89° F (15° to 32.5° C) Relative humidity 10% to 80% Storage/Standby -4° to 104° F (-20...
Service Manual
Page 116
... press RESET/JOB CANCEL to Tray 2. 13 If the light is flashing, the printer is empty. TRAY 1 (amber) Tray 1 (the MP tray) is currently receiving data or in the process of the printer by displaying an amber or a green hue and flashing individually or sequentially as a...as a paper jam, missing toner cartridge, or the printer's top cover is on the printer: • ERROR • DATA • READY • TRAY 1 • TRAY 2 • IR Status These lights indicate the current status of printing. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement New Product Features Status ...
... press RESET/JOB CANCEL to Tray 2. 13 If the light is flashing, the printer is empty. TRAY 1 (amber) Tray 1 (the MP tray) is currently receiving data or in the process of the printer by displaying an amber or a green hue and flashing individually or sequentially as a...as a paper jam, missing toner cartridge, or the printer's top cover is on the printer: • ERROR • DATA • READY • TRAY 1 • TRAY 2 • IR Status These lights indicate the current status of printing. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement New Product Features Status ...
Service Manual
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... Cartridge 2. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Life Expectancy of Consumables Life Expectancy of 5% toner coverage, and with the density setting at 3. 40 Transfer Charging Roller 1 100,000 1 100,000 Look for glazing and cracks. 4. May affect print quality and/or paper jams. 6. LIFE (pages) REMARKS 1 40001 When print becomes faint, shake cartridge...
... Cartridge 2. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Life Expectancy of Consumables Life Expectancy of 5% toner coverage, and with the density setting at 3. 40 Transfer Charging Roller 1 100,000 1 100,000 Look for glazing and cracks. 4. May affect print quality and/or paper jams. 6. LIFE (pages) REMARKS 1 40001 When print becomes faint, shake cartridge...
Service Manual
Page 145
... becomes stripped, repair of the screw-hole or replacement of the Combined Service Manual. Always remove the toner cartridge and the paper cassette from the printer before removing or replacing printer parts. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Removal and Replacement CAUTION Note To install a self-tapping screw, first turn it counter-clockwise to...
... becomes stripped, repair of the screw-hole or replacement of the Combined Service Manual. Always remove the toner cartridge and the paper cassette from the printer before removing or replacing printer parts. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Removal and Replacement CAUTION Note To install a self-tapping screw, first turn it counter-clockwise to...
Service Manual
Page 149
Grasp the lower left front corner of the top cover, and lift it forward and up output tray. 46 At the rear of the right front cover, and pull forward and up. 5. Remove the toner cartridge and paper cassette if they have not already been removed. 2. Figure 18 Removing the Top Cover Screws 3. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Removal and Replacement Removing the Top Cover 1. Grasp the lower portion of the printer, lower the face-up . 4. Remove the (4) self-tapping printer cover screws (Figure 18).
Grasp the lower left front corner of the top cover, and lift it forward and up output tray. 46 At the rear of the right front cover, and pull forward and up. 5. Remove the toner cartridge and paper cassette if they have not already been removed. 2. Figure 18 Removing the Top Cover Screws 3. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Removal and Replacement Removing the Top Cover 1. Grasp the lower portion of the printer, lower the face-up . 4. Remove the (4) self-tapping printer cover screws (Figure 18).
Service Manual
Page 164
A recoverable error has occurred, such as a paper jam, the top cover is open, or the toner cartridge is missing. 61 refer to the discussion of Fatal Errors in "Troubleshooting." If the same light pattern reappears, turn it back on . If the same light pattern reappears. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Troubleshooting A fatal error has occurred. Turn the printer off for about 10 minutes, then turn the printer off again and leave it off and then back on .
A recoverable error has occurred, such as a paper jam, the top cover is open, or the toner cartridge is missing. 61 refer to the discussion of Fatal Errors in "Troubleshooting." If the same light pattern reappears, turn it back on . If the same light pattern reappears. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Troubleshooting A fatal error has occurred. Turn the printer off for about 10 minutes, then turn the printer off again and leave it off and then back on .
Service Manual
Page 171
...PCA. Does the fan turn during printing? c. Reseat the fan connector on power-up the printer and observe if stacker rollers rotate. d. Replace the Laser/Scanner Assembly. g. b. The toner cartridge may not be rotating. Main Motor faulty. If the main motor does rotate: 2. f. ... "Drum Rotation Functional Check in the Combined Service Manual. c. b. Power-cycle the printer. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Troubleshooting Table 7. 57/58 Main Motor Failure LED Display 5P/5MP 6P/6MP ERROR CODE 57/58 Main Motor Failure Description and Recommendation The DC ...
...PCA. Does the fan turn during printing? c. Reseat the fan connector on power-up the printer and observe if stacker rollers rotate. d. Replace the Laser/Scanner Assembly. g. b. The toner cartridge may not be rotating. Main Motor faulty. If the main motor does rotate: 2. f. ... "Drum Rotation Functional Check in the Combined Service Manual. c. b. Power-cycle the printer. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Troubleshooting Table 7. 57/58 Main Motor Failure LED Display 5P/5MP 6P/6MP ERROR CODE 57/58 Main Motor Failure Description and Recommendation The DC ...
Service Manual
Page 188
... Laser Scanner Assembly (exch 5P/5MP) C3980-69005 Laser Scanner Assembly (exch 6P/6MP) 2 RG5-1698-000CN 1 Top Oblique Roller Assy 3 RB1-3002-040CN 1 Plunger Lock, Door 4 RS5-2232-000CN 1 Spring, Compression 5 RB1-6003-000CN 1 Plate, Cartridge 6 RB1-6002-000CN 1 Plate, Cartridge Grounding 7 RF5-1286-000CN 1 Plate, MP Grounding, Right 8 RB1...-000CN 4 Foot, Chassis 14 RB1-6008-000CN 6 Damper, Rubber 15 RB1-3681-000CN 1 Cap, Laser Shutter 85 Internal Components (3) REF PART NO. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Parts and Diagrams Table 16.
... Laser Scanner Assembly (exch 5P/5MP) C3980-69005 Laser Scanner Assembly (exch 6P/6MP) 2 RG5-1698-000CN 1 Top Oblique Roller Assy 3 RB1-3002-040CN 1 Plunger Lock, Door 4 RS5-2232-000CN 1 Spring, Compression 5 RB1-6003-000CN 1 Plate, Cartridge 6 RB1-6002-000CN 1 Plate, Cartridge Grounding 7 RF5-1286-000CN 1 Plate, MP Grounding, Right 8 RB1...-000CN 4 Foot, Chassis 14 RB1-6008-000CN 6 Damper, Rubber 15 RB1-3681-000CN 1 Cap, Laser Shutter 85 Internal Components (3) REF PART NO. HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Parts and Diagrams Table 16.
Service Manual
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HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Parts Index DESCRIPTION Pad, Separation Paper Feed Tray Assembly (5P/5MP) Paper Feed Tray Assembly (6P/6MP) Paper guide Plate Assy Photosensor PS5 Pick-Up Assy (tray 2) (5P/5MP) Pick-Up Assy (tray 2) (6P/6MP) Pick-Up Roller (tray 2) Plate, Cartridge Plate, Cartridge Grounding Plate, End (5P.../5MP) Plate, End (6P/6MP) Plate, Grounding, Left (5P/5MP) Plate, Grounding, Left (6P/6MP) Plate, Grounding, Right (5P/5MP) Plate, Grounding, Right (6P/6MP) Plate, MP Grounding, Right Plate, Side (5P/5MP...
HP LaserJet 5P/5MP, 6P/6MP Printer Service Supplement Parts Index DESCRIPTION Pad, Separation Paper Feed Tray Assembly (5P/5MP) Paper Feed Tray Assembly (6P/6MP) Paper guide Plate Assy Photosensor PS5 Pick-Up Assy (tray 2) (5P/5MP) Pick-Up Assy (tray 2) (6P/6MP) Pick-Up Roller (tray 2) Plate, Cartridge Plate, Cartridge Grounding Plate, End (5P.../5MP) Plate, End (6P/6MP) Plate, Grounding, Left (5P/5MP) Plate, Grounding, Left (6P/6MP) Plate, Grounding, Right (5P/5MP) Plate, Grounding, Right (6P/6MP) Plate, MP Grounding, Right Plate, Side (5P/5MP...