HP Printers - Supported Citrix Presentation Server environments
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... express warranty statements accompanying such products and services. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to the test matrix. registered trademarks of Citrix Systems, Inc. The only warranties for technical or editorial errors or omissions contained herein. Microsoft, Windows NT, Windows Vista and...
... express warranty statements accompanying such products and services. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to the test matrix. registered trademarks of Citrix Systems, Inc. The only warranties for technical or editorial errors or omissions contained herein. Microsoft, Windows NT, Windows Vista and...
HP PCL/PJL reference - Printer Job Language Technical Reference Addendum
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... ROM or RAM error, ROM Checksum failed (or interface error [Designjet]) RAM error, RAM test failed (or part malfunction [Designjet]) Engine fuser error 50004 50005 50006 50007 50008 50009 Engine beam detect error Engine scanner error Engine fan error Engine communications error 50.1 FUSER ERROR CYCLE POWER or LOW... FAN MOTOR 4 FAILURE UPPER INPUT TRAY LIFTER MALFUNCTION LOWER INPUT TRAY LIFTER MALFUNCTION ENWW Hardware errors (50xxx) 147 Hardware errors (50xxx) These status codes appear when a hardware problem exists but the printer is working well enough to send status messages. Table 36.
... ROM or RAM error, ROM Checksum failed (or interface error [Designjet]) RAM error, RAM test failed (or part malfunction [Designjet]) Engine fuser error 50004 50005 50006 50007 50008 50009 Engine beam detect error Engine scanner error Engine fan error Engine communications error 50.1 FUSER ERROR CYCLE POWER or LOW... FAN MOTOR 4 FAILURE UPPER INPUT TRAY LIFTER MALFUNCTION LOWER INPUT TRAY LIFTER MALFUNCTION ENWW Hardware errors (50xxx) 147 Hardware errors (50xxx) These status codes appear when a hardware problem exists but the printer is working well enough to send status messages. Table 36.
HP PCL/PJL reference - Printer Job Language Technical Reference Manual
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... DETECT MALFUNCTION 50013 51.2 ERROR PRESS SELECT KEY or LASER MALFUNCTION 50014 52.1 ERROR PRESS SELECT KEY or SCANNER STARTUP FAILURE 50015 52.2 ERROR PRESS SELECT KEY or SCANNER ROTATION FAILURE D-24 PJL Status Codes EN Hardware Errors (50xxx) These status codes are sent out when a hardware problem exists and the printer is working well enough to...
... DETECT MALFUNCTION 50013 51.2 ERROR PRESS SELECT KEY or LASER MALFUNCTION 50014 52.1 ERROR PRESS SELECT KEY or SCANNER STARTUP FAILURE 50015 52.2 ERROR PRESS SELECT KEY or SCANNER ROTATION FAILURE D-24 PJL Status Codes EN Hardware Errors (50xxx) These status codes are sent out when a hardware problem exists and the printer is working well enough to...
HP LaserJet 3300mfp Series - (English) Getting Started Guide
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..., or visit http://www.hp.com. 50 Fuser Error 51 Laser Error 52 Scanner Error 57 Fan Error 79 Service Error CCD Scanner Error Scanner Bulb Failure Software installation problems...error. Problem Possible cause Solution The current copying or scanning job stops and the following message is displayed on clearing media jams, see the electronic user guide. For further instructions on the product's control panel: Doc Feeder Jam. ENWW Troubleshooting your HP LaserJet 3300... printer for 5 minutes, and then plug it back in the automatic document feeder (ADF). If the error persists, contact HP ...
..., or visit http://www.hp.com. 50 Fuser Error 51 Laser Error 52 Scanner Error 57 Fan Error 79 Service Error CCD Scanner Error Scanner Bulb Failure Software installation problems...error. Problem Possible cause Solution The current copying or scanning job stops and the following message is displayed on clearing media jams, see the electronic user guide. For further instructions on the product's control panel: Doc Feeder Jam. ENWW Troubleshooting your HP LaserJet 3300... printer for 5 minutes, and then plug it back in the automatic document feeder (ADF). If the error persists, contact HP ...
HP LaserJet 3300mfp Series - User Guide
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... the image did not scan or text is missing 176 The text cannot be edited 177 The scan takes too long 178 Error messages appear on the screen 178 The scanner did nothing 179 Improving scan quality 179 Preventing problems 179 Identifying and correcting scan defects 180 Blank pages 180 Too light... 184 Outgoing fax calls keep dialing 184 Faxes you send are not arriving 184 Is the receiving fax machine off or does it have an error condition 184 Is the fax still waiting in memory 184 All of the numbers in a long fax number cannot be dialed 185 Unable to start...
... the image did not scan or text is missing 176 The text cannot be edited 177 The scan takes too long 178 Error messages appear on the screen 178 The scanner did nothing 179 Improving scan quality 179 Preventing problems 179 Identifying and correcting scan defects 180 Blank pages 180 Too light... 184 Outgoing fax calls keep dialing 184 Faxes you send are not arriving 184 Is the receiving fax machine off or does it have an error condition 184 Is the fax still waiting in memory 184 All of the numbers in a long fax number cannot be dialed 185 Unable to start...
HP LaserJet 3300mfp Series - User Guide
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... Fax Activity Log with the error and proceeds to a group of the following instructions to send a fax to the next number in the group is busy or does not answer, the product will need to send the document to several fax numbers at a time or use HP LaserJet Director. The Fax Activity Log... code, see Printing the fax activity log. If a number in the group. The product scans the document into the ADF input tray or the flatbed scanner. 2 Dial the first fax number using the alphanumeric buttons, include any fax settings, such as an area code, an access code for Microsoft Windows 95...
... Fax Activity Log with the error and proceeds to a group of the following instructions to send a fax to the next number in the group is busy or does not answer, the product will need to send the document to several fax numbers at a time or use HP LaserJet Director. The Fax Activity Log... code, see Printing the fax activity log. If a number in the group. The product scans the document into the ADF input tray or the flatbed scanner. 2 Dial the first fax number using the alphanumeric buttons, include any fax settings, such as an area code, an access code for Microsoft Windows 95...
HP LaserJet 3300mfp Series - User Guide
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..., the product is no print cartridge in . If the error persists, contact HP customer service at the number provided on loading the media input trays, see Installing a.... For instructions on the product's control panel: q 50 Fuser Error q 51 Laser Error q 52 Scanner Error q 57 Fan Error q 79 Service Error q CCD Scanner Error q Scanner Bulb Failure If your product. When the problem is displayed on ...current job or returns to its Ready state. When the problem is normal for laser printers. Printer Tray is Empty, Add Paper The product is already loaded, remove it back in ...
..., the product is no print cartridge in . If the error persists, contact HP customer service at the number provided on loading the media input trays, see Installing a.... For instructions on the product's control panel: q 50 Fuser Error q 51 Laser Error q 52 Scanner Error q 57 Fan Error q 79 Service Error q CCD Scanner Error q Scanner Bulb Failure If your product. When the problem is displayed on ...current job or returns to its Ready state. When the problem is normal for laser printers. Printer Tray is Empty, Add Paper The product is already loaded, remove it back in ...
HP LaserJet 3300mfp Series - User Guide
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... pad for instructions. Clearing ADF media jams To clear a media jam from the flatbed scanner. Typical ADF jam locations q Input tray areas: If the page is sticking out of a media jam by an error in the software and a Document Feeder Jam message in the control panel display. q ...media input trays for more information. See Selecting media for the ADF for instructions. If you feel resistance, see Changing the printer separation pad. See Ordering HP parts and accessories to copy or scan for instructions. EN Clearing ADF media jams 169 You are copying to heavy media,...
... pad for instructions. Clearing ADF media jams To clear a media jam from the flatbed scanner. Typical ADF jam locations q Input tray areas: If the page is sticking out of a media jam by an error in the software and a Document Feeder Jam message in the control panel display. q ...media input trays for more information. See Selecting media for the ADF for instructions. If you feel resistance, see Changing the printer separation pad. See Ordering HP parts and accessories to copy or scan for instructions. EN Clearing ADF media jams 169 You are copying to heavy media,...
HP LaserJet 3300mfp Series - User Guide
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14 Troubleshooting scanning problems Use these topics to find tips for solving common scanning problems. q Scanned image is of poor quality q Part of the image did not scan or text is missing q The text cannot be edited q The scan takes too long q Error messages appear on the screen q The scanner did nothing q Improving scan quality q Identifying and correcting scan defects EN 175
14 Troubleshooting scanning problems Use these topics to find tips for solving common scanning problems. q Scanned image is of poor quality q Part of the image did not scan or text is missing q The text cannot be edited q The scan takes too long q Error messages appear on the screen q The scanner did nothing q Improving scan quality q Identifying and correcting scan defects EN 175
HP LaserJet 3300mfp Series - User Guide
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...scan takes too long Is your resolution or color level set for bi-directional communication? Error messages appear on the screen Unable to activate TWAIN source If you tried to scan ...See the product software Help for the parallel port is TWAIN compliant. However, the printer and scanner share memory, which takes longer to scan even if you set to scan? See ... copying, it is strongly recommended. an ECP parallel port is important that came with the HP LaserJet 3300 product software. The recommended bi-directional setting for details. Is the original of the OCR...
...scan takes too long Is your resolution or color level set for bi-directional communication? Error messages appear on the screen Unable to activate TWAIN source If you tried to scan ...See the product software Help for the parallel port is TWAIN compliant. However, the printer and scanner share memory, which takes longer to scan even if you set to scan? See ... copying, it is strongly recommended. an ECP parallel port is important that came with the HP LaserJet 3300 product software. The recommended bi-directional setting for details. Is the original of the OCR...
HP LaserJet 3300mfp Series - User Guide
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...printer, requirements for 42 dropouts, character 160 duplexing, manual 49 duty cycle product 225 scanner...84 deleting from memory 84 error correction settings 99 extension ...HP LaserJet 3300 features 14 package contents 14 HP LaserJet 3300se features 15 package contents 15 HP LaserJet 3310 features 16 package contents 16 HP LaserJet 3320 features 17 package contents 17 HP LaserJet 3320n features 18 package contents 18 HP LaserJet 3330 features 19 package contents 19 HP LaserJet Director, scanning with 68 HP LaserJet Document Manager, using 74 HP limited warranty statement 244 HP Photo Center 74 HP...
...printer, requirements for 42 dropouts, character 160 duplexing, manual 49 duty cycle product 225 scanner...84 deleting from memory 84 error correction settings 99 extension ...HP LaserJet 3300 features 14 package contents 14 HP LaserJet 3300se features 15 package contents 15 HP LaserJet 3310 features 16 package contents 16 HP LaserJet 3320 features 17 package contents 17 HP LaserJet 3320n features 18 package contents 18 HP LaserJet 3330 features 19 package contents 19 HP LaserJet Director, scanning with 68 HP LaserJet Document Manager, using 74 HP limited warranty statement 244 HP Photo Center 74 HP...
HP LaserJet 3300mfp Series - User Guide
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...life expectancy 148 recycling 148 storing 147 print jobs, stopping 42 print quality changing 43 settings 42 print server configuration page, printing 122 printer cable, connecting 27 capacities and ratings 225 drivers, requirements for 42 media path cleaning 126 separation pad, changing 129 printing all fax reports...and ratings 226 scanning book 63 cancel scan job 68 color 76 control panel key 66 e-mail 75 enhancing images 74 error messages 178 flatbed scanner preview 70 HP LaserJet Director 68 loading originals 31 margins 226 methods 66 OCR, using 72 page-by-page 69 photos 62 quality, improving...
...life expectancy 148 recycling 148 storing 147 print jobs, stopping 42 print quality changing 43 settings 42 print server configuration page, printing 122 printer cable, connecting 27 capacities and ratings 225 drivers, requirements for 42 media path cleaning 126 separation pad, changing 129 printing all fax reports...and ratings 226 scanning book 63 cancel scan job 68 color 76 control panel key 66 e-mail 75 enhancing images 74 error messages 178 flatbed scanner preview 70 HP LaserJet Director 68 loading originals 31 margins 226 methods 66 OCR, using 72 page-by-page 69 photos 62 quality, improving...
HP LaserJet 3300mfp Series - User Guide
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... see customer support surge protectors 183 T temperature, operating environment 26 testing copier with the ADF input tray 33 copier with the flatbed scanner 34 printer 33 text, prints poorly 176 tone dialing 99 toner loose 162 smear 162 specks 160 transparencies printing 47 specifications for 139 trays see ... 168, 172, 180 characters, misformed 163 configuration page 195 copy output 168 copying 168- 173 curled media 156 curling paper 164 dropouts 160 error messages 155, 178 faded print 160 fax phone problems 182 faxing 182- 188 feeding problems 155, 183 graphics 157, 176 gray backgrounds 161 ...
... see customer support surge protectors 183 T temperature, operating environment 26 testing copier with the ADF input tray 33 copier with the flatbed scanner 34 printer 33 text, prints poorly 176 tone dialing 99 toner loose 162 smear 162 specks 160 transparencies printing 47 specifications for 139 trays see ... 168, 172, 180 characters, misformed 163 configuration page 195 copy output 168 copying 168- 173 curled media 156 curling paper 164 dropouts 160 error messages 155, 178 faded print 160 fax phone problems 182 faxing 182- 188 feeding problems 155, 183 graphics 157, 176 gray backgrounds 161 ...
Service Manual
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... ECU fuses and ECU pan 164 Paper-feed assembly 168 6 Troubleshooting Chapter contents 173 Basic troubleshooting 174 Errors 178 Control panel messages 178 Critical error messages 185 Checking the print cartridge 187 Solving image-quality problems 188 Solving paper-feed problems 197 Solving ...print paper-feed problems 197 Solving scanner (copier) paper-feed problems 199 Functional checks 200 Engine test 200 Half self...
... ECU fuses and ECU pan 164 Paper-feed assembly 168 6 Troubleshooting Chapter contents 173 Basic troubleshooting 174 Errors 178 Control panel messages 178 Critical error messages 185 Checking the print cartridge 187 Solving image-quality problems 188 Solving paper-feed problems 197 Solving ...print paper-feed problems 197 Solving scanner (copier) paper-feed problems 199 Functional checks 200 Engine test 200 Half self...
Service Manual
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...copying/scanning 20 Electrical specifications 20 Acoustic emissions (HP LaserJet 3300mfp series 20 Skew specifications 21 HP LaserJet 3330 fax specifications 21 Control panel menu structure 36 Control panel error messages 38 Media types 45 Life expectancies of ...error codes 211 Fax send error codes 216 Fax phase sequence 223 Appropriate responses 224 Fax abbreviations 225 Country/region codes 231 Switch functions 240 Technical support websites 242 Accessories 243 Common fasteners 244 Scanner and ADF 247 ADF rollers and separation pad 248 Control panel assembly 249 Printer...
...copying/scanning 20 Electrical specifications 20 Acoustic emissions (HP LaserJet 3300mfp series 20 Skew specifications 21 HP LaserJet 3330 fax specifications 21 Control panel menu structure 36 Control panel error messages 38 Media types 45 Life expectancies of ...error codes 211 Fax send error codes 216 Fax phase sequence 223 Appropriate responses 224 Fax abbreviations 225 Country/region codes 231 Switch functions 240 Technical support websites 242 Accessories 243 Common fasteners 244 Scanner and ADF 247 ADF rollers and separation pad 248 Control panel assembly 249 Printer...
Service Manual
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... panel menu structure 35 To print the control panel menu structure 35 To use the control panel keys 35 Control panel error messages 38 Product media specifications 45 Supported media sizes (printer 45 Guidelines for using media 46 Paper and Transparencies 46 Common media problems table 46 Labels 47 Envelopes 47 Card... Selecting originals for the ADF 50 Media information for the flatbed 51 Loading originals to copy or scan 51 To load originals onto the flatbed scanner 51 To load originals into the ADF input tray 52 Printer output paths 54 EN Chapter contents 29
... panel menu structure 35 To print the control panel menu structure 35 To use the control panel keys 35 Control panel error messages 38 Product media specifications 45 Supported media sizes (printer 45 Guidelines for using media 46 Paper and Transparencies 46 Common media problems table 46 Labels 47 Envelopes 47 Card... Selecting originals for the ADF 50 Media information for the flatbed 51 Loading originals to copy or scan 51 To load originals onto the flatbed scanner 51 To load originals into the ADF input tray 52 Printer output paths 54 EN Chapter contents 29
Service Manual
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Clear Document Cause The product has experienced an internal hardware error. The cancel key was pressed to cancel the current job while pages were feeding from the document feeder. If the message does not clear, ...the power cable and wait for the product to initialize. EN Control panel error messages 39 Control panel error messages (continued) Message 51 Laser Error 52 Scanner Error 79 Error PowerOff>PowerOn ADF Door Open Canceled Copy. The product has experienced an internal code error. Try another power source. Solution Disconnect the power cable from the product...
Clear Document Cause The product has experienced an internal hardware error. The cancel key was pressed to cancel the current job while pages were feeding from the document feeder. If the message does not clear, ...the power cable and wait for the product to initialize. EN Control panel error messages 39 Control panel error messages (continued) Message 51 Laser Error 52 Scanner Error 79 Error PowerOff>PowerOn ADF Door Open Canceled Copy. The product has experienced an internal code error. Try another power source. Solution Disconnect the power cable from the product...
Service Manual
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... Remove and reload the media into a jack for the product to retry sending the fax. Warning message only. Clear Document CCD Scanner Error Comm. Try Again Later Device Error. [Enter] To Cont. Try another phone line. If the message does not clear, see chapter 6, "Troubleshooting." There was ...cartridge door is not installed properly. Solution Pull the document release door open or the print cartridge is closed. Error Device Busy. The scanner assembly experienced an internal error. The product is jammed in the document feeder tray was pressed to finish the current job.
... Remove and reload the media into a jack for the product to retry sending the fax. Warning message only. Clear Document CCD Scanner Error Comm. Try Again Later Device Error. [Enter] To Cont. Try another phone line. If the message does not clear, see chapter 6, "Troubleshooting." There was ...cartridge door is not installed properly. Solution Pull the document release door open or the print cartridge is closed. Error Device Busy. The scanner assembly experienced an internal error. The product is jammed in the document feeder tray was pressed to finish the current job.
Service Manual
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... heating element. Try connecting the product to the heating element. Critical error messages Message 50 Fuser Error Cause The product has experienced an internal hardware error. 51 Laser Error The product has experienced an internal hardware error. 52 Scanner Error The product has experienced an internal hardware error. 79 Error The product has experienced an PowerOff>PowerOn internal firmware...
... heating element. Try connecting the product to the heating element. Critical error messages Message 50 Fuser Error Cause The product has experienced an internal hardware error. 51 Laser Error The product has experienced an internal hardware error. 52 Scanner Error The product has experienced an internal hardware error. 79 Error The product has experienced an PowerOff>PowerOn internal firmware...
Service Manual
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... module will move the scan module so it does, cycle the power. 2. Try another power source. CCD Scanner Error The scanner assembly experienced an internal error. If the error persists, lift the cover to read "Document Loaded." Repeat the first step until the scan module is not ...replace the ADF. Disconnect the power cable from the right edge of the scan glass. 3. Scanner Bulb Failure The scanner assembly experienced an error in the unit. If the error persists, replace the scanner assembly. 186 Chapter 6 - Try another power source. If the bulb is functioning, the ...
... module will move the scan module so it does, cycle the power. 2. Try another power source. CCD Scanner Error The scanner assembly experienced an internal error. If the error persists, lift the cover to read "Document Loaded." Repeat the first step until the scan module is not ...replace the ADF. Disconnect the power cable from the right edge of the scan glass. 3. Scanner Bulb Failure The scanner assembly experienced an error in the unit. If the error persists, replace the scanner assembly. 186 Chapter 6 - Try another power source. If the bulb is functioning, the ...