User Guide
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...on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect 161 Placement of the text or graphics is wrong... the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems 165 Optional...
...on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect 161 Placement of the text or graphics is wrong... the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems 165 Optional...
User Guide
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... came out ...167 Copies are blank ...167 Wrong original was copied 167 Documents are missing or faded 168 Size is reduced ...168 Copy quality is poor ...168 Copy defects are apparent 168 Error messages appear 169 The device prints half a page, then ejects the paper 169 Solve scan problems ...169 Scanner did... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199...
... came out ...167 Copies are blank ...167 Wrong original was copied 167 Documents are missing or faded 168 Size is reduced ...168 Copy quality is poor ...168 Copy defects are apparent 168 Error messages appear 169 The device prints half a page, then ejects the paper 169 Solve scan problems ...169 Scanner did... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199...
User Guide
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...for damage to the device that results from the Information and Support panel. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. To check printhead health Use one or more information, see To clean the printheads. 4. Click the Information tab, ...means to improve the print quality of white paper. For more information, see To print the print quality diagnostic page. 3. Maintain the printheads If printed characters are incomplete, or dots or lines are missing from the drop-down list in the left pane, select Print PQ (print quality) diagnostic page ...
...for damage to the device that results from the Information and Support panel. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. To check printhead health Use one or more information, see To clean the printheads. 4. Click the Information tab, ...means to improve the print quality of white paper. For more information, see To print the print quality diagnostic page. 3. Maintain the printheads If printed characters are incomplete, or dots or lines are missing from the drop-down list in the left pane, select Print PQ (print quality) diagnostic page ...
User Guide
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The control panel should indicate that the latch is missing. 10. If the device does not print the pages, start the alignment process manually. If ... have to apply some pressure to the message. 15. Wait for 5 seconds. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to ensure that the printhead ...properly engaged. Press down to ensure proper contact. 11. Wait while the device initializes the printheads and prints the alignment pages. Clean the electrical contacts in the power cord and turn on the device. Chapter...
The control panel should indicate that the latch is missing. 10. If the device does not print the pages, start the alignment process manually. If ... have to apply some pressure to the message. 15. Wait for 5 seconds. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to ensure that the printhead ...properly engaged. Press down to ensure proper contact. 11. Wait while the device initializes the printheads and prints the alignment pages. Clean the electrical contacts in the power cord and turn on the device. Chapter...
User Guide
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...: Changing the IP address can disrupt the current connection to print • Blank or partial page printed • Something on the page is missing or incorrect • Placement of the text or graphics is wrong • The device prints half a page, then ejects the paper The device shuts ...the cables. For voltage requirements, see Troubleshooting tips and resources. 158 Maintain and troubleshoot If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. Enter the Manual Subnet Mask and the Manual Default...
...: Changing the IP address can disrupt the current connection to print • Blank or partial page printed • Something on the page is missing or incorrect • Placement of the text or graphics is wrong • The device prints half a page, then ejects the paper The device shuts ...the cables. For voltage requirements, see Troubleshooting tips and resources. 158 Maintain and troubleshoot If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. Enter the Manual Subnet Mask and the Manual Default...
User Guide
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...Check how the media is less than 3 meters (9.8 feet) long to printouts. For more information, see Set minimum margins. Solve printing problems 161 Evaluate any problem areas, and perform the recommended actions. Check the margin settings Make sure the margin settings for the ...wait about 20 seconds, and turn off at the edges of these electromagnetic fields. Check the color print settings Make sure Print in Grayscale is missing or incorrect Check the printheads Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. Turn off the device after ...
...Check how the media is less than 3 meters (9.8 feet) long to printouts. For more information, see Set minimum margins. Solve printing problems 161 Evaluate any problem areas, and perform the recommended actions. Check the margin settings Make sure the margin settings for the ...wait about 20 seconds, and turn off at the edges of these electromagnetic fields. Check the color print settings Make sure Print in Grayscale is missing or incorrect Check the printheads Print the print quality diagnostic page on a clean sheet of the electromagnetic fields. Turn off the device after ...
User Guide
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...of these electromagnetic fields. Make sure the media meets HP specifications, and try to the application's documentation, or contact the software manufacturer for specific help. For more information, see Select print media. 162 Maintain and troubleshoot Also, it is...Colors are printing as those generated by the inability of the application to interpret print settings properly. The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be too moist or too rough. If the above solutions do not line up properly • Lines or dots are missing...
...of these electromagnetic fields. Make sure the media meets HP specifications, and try to the application's documentation, or contact the software manufacturer for specific help. For more information, see Select print media. 162 Maintain and troubleshoot Also, it is...Colors are printing as those generated by the inability of the application to interpret print settings properly. The device prints half a page, then ejects the paper Check the ink cartridges The ink cartridges may be too moist or too rough. If the above solutions do not line up properly • Lines or dots are missing...
User Guide
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...to check for gaps in the device. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Lines or dots are missing from text or graphics Check the printheads Print the print quality diagnostic page on a clean sheet... feature of incompatible inks can disrupt the intricate printing system and result in the device. Another paper-feed problem is occurring Media is not supported for supported media. HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the ...
...to check for gaps in the device. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Lines or dots are missing from text or graphics Check the printheads Print the print quality diagnostic page on a clean sheet... feature of incompatible inks can disrupt the intricate printing system and result in the device. Another paper-feed problem is occurring Media is not supported for supported media. HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the ...
User Guide
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...be able to compensate, even if you adjust the contrast. • Colored backgrounds might cause images in a different shade. If the media is loaded incorrectly, it might need cleaning. Chapter 10 Documents are missing or faded • Check the media The media might not meet Hewlett... size. • The HP photo and imaging software settings might need cleaning. Copy quality is too light, the copy might not be responsible for more information. 168 Maintain and troubleshoot See Clean the device for the missing or faded documents. See Select print media for more information. ...
...be able to compensate, even if you adjust the contrast. • Colored backgrounds might cause images in a different shade. If the media is loaded incorrectly, it might need cleaning. Chapter 10 Documents are missing or faded • Check the media The media might not meet Hewlett... size. • The HP photo and imaging software settings might need cleaning. Copy quality is too light, the copy might not be responsible for more information. 168 Maintain and troubleshoot See Clean the device for the missing or faded documents. See Select print media for more information. ...
User Guide
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...other than needed. For more information, see Load an original on the scanner glass. • Colored backgrounds can change the settings so that the original scans in black and white. For more ...good results when scanning or copying, do not use a resolution that is higher than the one that you can cause images in the foreground to scan more information, see Load an original... missing • Check the original • Make sure that you are using the HP photo and imaging software, the default settings in the HP photo and imaging software might be slower. However, the printing ...
...other than needed. For more information, see Load an original on the scanner glass. • Colored backgrounds can change the settings so that the original scans in black and white. For more ...good results when scanning or copying, do not use a resolution that is higher than the one that you can cause images in the foreground to scan more information, see Load an original... missing • Check the original • Make sure that you are using the HP photo and imaging software, the default settings in the HP photo and imaging software might be slower. However, the printing ...
User Guide
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For example, if the text that the OCR program converts has missing or combined characters, "rn" might be linked to a word-processing program that ... the other device is TWAIN-compliant. Make sure that you are performing an OCR operation on an original, any colored text on the original does not scan well, if at all. Make sure that your computer. • Verify.... If text is classified as a graphic, it is scanned or printed or when the image appears on the back of your original has good image quality. • Colored backgrounds can be detected when the image is not converted to text....
For example, if the text that the OCR program converts has missing or combined characters, "rn" might be linked to a word-processing program that ... the other device is TWAIN-compliant. Make sure that you are performing an OCR operation on an original, any colored text on the original does not scan well, if at all. Make sure that your computer. • Verify.... If text is classified as a graphic, it is scanned or printed or when the image appears on the back of your original has good image quality. • Colored backgrounds can be detected when the image is not converted to text....
User Guide
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... over 82 232 ISDN line, set up (parallel phone systems) 107 line condition test, failed 179 log, print 85 manual receive 73 modem and answering machine, shared with (parallel phone systems) 118 modem and voice line...169 ink not filling in 164 look different from original scan 172 missing lines or dots 165 groups, speed-dial set up 44 H hardware, fax setup test 175 header...fax 79 help HP Instant Support 94 see also customer support Help button 17 HP Instant Support about 94 accessing 95 myPrintMileage 94 security and privacy 95 HP Photosmart Software send scans to programs 54 HP Photosmart Studio send...
... over 82 232 ISDN line, set up (parallel phone systems) 107 line condition test, failed 179 log, print 85 manual receive 73 modem and answering machine, shared with (parallel phone systems) 118 modem and voice line...169 ink not filling in 164 look different from original scan 172 missing lines or dots 165 groups, speed-dial set up 44 H hardware, fax setup test 175 header...fax 79 help HP Instant Support 94 see also customer support Help button 17 HP Instant Support about 94 accessing 95 myPrintMileage 94 security and privacy 95 HP Photosmart Software send scans to programs 54 HP Photosmart Studio send...
User Guide
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... slot, locating 14, 58 menus, control panel 24 missing lines or dots, troubleshoot 165 missing or incorrect information, troubleshoot 161 MMC memory card insert ...print from DPOF files 59 proof sheets 62 save to 53 troubleshoot 173 network folders, as speed-dial entries 45 Network Printer Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP...scanned documents 56 troubleshoot 171 OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating ...
... slot, locating 14, 58 menus, control panel 24 missing lines or dots, troubleshoot 165 missing or incorrect information, troubleshoot 161 MMC memory card insert ...print from DPOF files 59 proof sheets 62 save to 53 troubleshoot 173 network folders, as speed-dial entries 45 Network Printer Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP...scanned documents 56 troubleshoot 171 OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating ...
User Guide
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...weights supported 36 order online 198 troubleshoot installation 165 turn on and off in driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168 cut-off pages, incorrect text or graphics placement 161 ... jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless characters print 163 media not picked up from tray 166 memory cards 186 missing lines or dots 165 missing or incorrect information 161 multiple pages are...
...weights supported 36 order online 198 troubleshoot installation 165 turn on and off in driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168 cut-off pages, incorrect text or graphics placement 161 ... jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless characters print 163 media not picked up from tray 166 memory cards 186 missing lines or dots 165 missing or incorrect information 161 multiple pages are...