User's Guide
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... 34 To replace the printheads...36 Calibrating the color...37 Troubleshooting tips and resources...38 General troubleshooting tips...39 Resolving printing problems...40 Printer shuts down unexpectedly 40 All printer lights are on...40 Printer is not responding (nothing prints 40 Printer does not accept printhead 41 Printer takes a long time to print 41 Blank page...
... 34 To replace the printheads...36 Calibrating the color...37 Troubleshooting tips and resources...38 General troubleshooting tips...39 Resolving printing problems...40 Printer shuts down unexpectedly 40 All printer lights are on...40 Printer is not responding (nothing prints 40 Printer does not accept printhead 41 Printer takes a long time to print 41 Blank page...
User's Guide
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... is accessible for users with mobility impairments, the printer software functions can be executed through the use of this product and HP's commitment to -text applications. It also supports most assistive technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. For users who are color blind, colored buttons and tabs used in the software and on...
... is accessible for users with mobility impairments, the printer software functions can be executed through the use of this product and HP's commitment to -text applications. It also supports most assistive technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. For users who are color blind, colored buttons and tabs used in the software and on...
User's Guide
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4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
4 Maintaining and troubleshooting This section contains the following information for maintaining the printer and for troubleshooting printer or printing problems. ● Replacing the ink cartridges ● Maintaining the printheads ● Calibrating the color ● Troubleshooting tips and resources ● General troubleshooting tips ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Resolving printer management problems ● Troubleshooting installation issues ● Clearing jams ENWW 29
User's Guide
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...Remove the ink cartridge that requires replacement by grasping it between your printer, see Overview of time. Remove the new ink cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Close the ink... cartridge cover. 30 Chapter 4 Maintaining and troubleshooting ENWW You can check the estimated ink levels from its package. 4. Press down firmly on the cartridge to view this information (see Understanding the configuration page). Do not remove a cartridge from its color...
...Remove the ink cartridge that requires replacement by grasping it between your printer, see Overview of time. Remove the new ink cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Close the ink... cartridge cover. 30 Chapter 4 Maintaining and troubleshooting ENWW You can check the estimated ink levels from its package. 4. Press down firmly on the cartridge to view this information (see Understanding the configuration page). Do not remove a cartridge from its color...
User's Guide
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... status on a clean sheet of the following sequence: 1. If the color tints on the following means to check the printhead health. Click the Information tab and click Printhead Health. CAUTION HP is available only if the ENWW Maintaining the printheads 31 To print the...9679; Embedded Web server: Click the Settings tab, click Printer Services in the Print Quality section, and click Apply. ● Printer driver (Windows): Click the Services tab. To check printhead health Use one or more of the maintenance functions, or clean or replace the printhead. ● Configuration ...
... status on a clean sheet of the following sequence: 1. If the color tints on the following means to check the printhead health. Click the Information tab and click Printhead Health. CAUTION HP is available only if the ENWW Maintaining the printheads 31 To print the...9679; Embedded Web server: Click the Settings tab, click Printer Services in the Print Quality section, and click Apply. ● Printer driver (Windows): Click the Services tab. To check printhead health Use one or more of the maintenance functions, or clean or replace the printhead. ● Configuration ...
User's Guide
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... across any of pages printed from the Information and Support panel. 1 Printer Information: Shows printer information (such as the product model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads. See To calibrate the linefeed. 32 Chapter... page and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Print PQ Diagnostic Page from the trays and duplex...
... across any of pages printed from the Information and Support panel. 1 Printer Information: Shows printer information (such as the product model number, serial number, and firmware version number), the number of the colored blocks, clean the printheads. See To calibrate the linefeed. 32 Chapter... page and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Print PQ Diagnostic Page from the trays and duplex...
User's Guide
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... nozzles. Press down firmly on one face of the printhead. properly engaged. NOTE The electrical contacts are not in the printhead slot inside the printer with the paper. 8. Also, ink can cause permanent nozzle damage. ENWW Maintaining the printheads 35 6. You might have to apply some pressure.... 7. After cleaning, place the printhead on . The control panel should indicate that the latch is missing. 10 Insert the printhead into its color-coded slot (the label on the printhead must match the label on a sheet of the printhead. The nozzles are on the nozzles. the ...
... nozzles. Press down firmly on one face of the printhead. properly engaged. NOTE The electrical contacts are not in the printhead slot inside the printer with the paper. 8. Also, ink can cause permanent nozzle damage. ENWW Maintaining the printheads 35 6. You might have to apply some pressure.... 7. After cleaning, place the printhead on . The control panel should indicate that the latch is missing. 10 Insert the printhead into its color-coded slot (the label on the printhead must match the label on a sheet of the printhead. The nozzles are on the nozzles. the ...
User's Guide
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...printheads). 36 Chapter 4 Maintaining and troubleshooting ENWW Lift the handle of its slot. 5. If the printer does . Open the top cover. 2. Remove the new printhead from its package, and then remove its color-coded slot (the label on the printhead must match the label on the printhead to ensure proper... contact. 7. You might have to apply some pressure to pull the printhead out of a printhead and use it to engage the latch. 8. Close the top cover. 9. Wait while the printer initializes...
...printheads). 36 Chapter 4 Maintaining and troubleshooting ENWW Lift the handle of its slot. 5. If the printer does . Open the top cover. 2. Remove the new printhead from its package, and then remove its color-coded slot (the label on the printhead must match the label on the printhead to ensure proper... contact. 7. You might have to apply some pressure to pull the printhead out of a printhead and use it to engage the latch. 8. Close the top cover. 9. Wait while the printer initializes...
User's Guide
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... if the Toolbox is installed), and then click the Printer Services tab. Click Calibrate Color and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Calibrate Color and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Color from the drop-down list in the left pane, select...
... if the Toolbox is installed), and then click the Printer Services tab. Click Calibrate Color and follow the onscreen instructions. ● Toolbox (Windows): Click the Printer Services tab, and then click Calibrate Color and follow the onscreen instructions. ● HP Printer Utility (Mac OS): Click Calibrate Color from the drop-down list in the left pane, select...
User's Guide
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... not selected if you have removed the orange protective caps from each one to a functioning alternating current (AC) power outlet, and is turned on . Ensure you are using...OS, set the printer as the default in their correct color-coded slots. Close programs that you are properly installed in the Printers folder. Make sure the printer is not jammed ...● Rear access panel (HP Officejet Pro K550) or duplex unit (HP Officejet Pro K550dtn/K550dtwn) is locked into place. ● All packing tapes and materials are firmly connected to initialize the printer after the printheads are not...
... not selected if you have removed the orange protective caps from each one to a functioning alternating current (AC) power outlet, and is turned on . Ensure you are using...OS, set the printer as the default in their correct color-coded slots. Close programs that you are properly installed in the Printers folder. Make sure the printer is not jammed ...● Rear access panel (HP Officejet Pro K550) or duplex unit (HP Officejet Pro K550dtn/K550dtwn) is locked into place. ● All packing tapes and materials are firmly connected to initialize the printer after the printheads are not...
User's Guide
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... it on and working properly. Printer does not accept printhead Check the printhead latch ▲ Make sure the printhead latch is inserted into its correct color-coded slot. However, the firewall might want to communicate with the printer, try temporarily disabling the firewall.... Clean the printhead ▲ Complete the printhead cleaning procedure. Printer takes a long time to connect the printer. ● The network hub...
... it on and working properly. Printer does not accept printhead Check the printhead latch ▲ Make sure the printhead latch is inserted into its correct color-coded slot. However, the firewall might want to communicate with the printer, try temporarily disabling the firewall.... Clean the printhead ▲ Complete the printhead cleaning procedure. Printer takes a long time to connect the printer. ● The network hub...
User's Guide
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... a clean sheet of white paper. See Changing print settings. The Toolbox (Windows), HP Printer Utility (Mac OS), and the configuration page (see To print the print quality diagnostic page). Check the color print settings ▲ Make sure Print in Grayscale is not selected in the... printer driver. See Setting minimum margins. Also, it is recommended that you select the correct print quality settings in the printer driver for empty ink cartridges ...
... a clean sheet of white paper. See Changing print settings. The Toolbox (Windows), HP Printer Utility (Mac OS), and the configuration page (see To print the print quality diagnostic page). Check the color print settings ▲ Make sure Print in Grayscale is not selected in the... printer driver. See Setting minimum margins. Also, it is recommended that you select the correct print quality settings in the printer driver for empty ink cartridges ...
User's Guide
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...print settings ● When you print documents that use HP Premium Paper designed for transparencies. See Replacing the ink cartridges. Output is faded or dull colored Check the print mode ▲ The draft or fast mode in the printer driver allows you are using the Best print quality. To...reduce the ink saturation using the other special media, select the corresponding media type in the printer driver. Ink is not selected in the printer driver. This is especially true for printing vivid color documents. However, note that have run out of the ink cartridges may occur. See ...
...print settings ● When you print documents that use HP Premium Paper designed for transparencies. See Replacing the ink cartridges. Output is faded or dull colored Check the print mode ▲ The draft or fast mode in the printer driver allows you are using the Best print quality. To...reduce the ink saturation using the other special media, select the corresponding media type in the printer driver. Ink is not selected in the printer driver. This is especially true for printing vivid color documents. However, note that have run out of the ink cartridges may occur. See ...
User's Guide
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... sure ink cartridges have not been tampered with. Colors do not line up properly Check the printheads ▲ Print the print quality diagnostic page on a clean sheet of white paper. HP does not guarantee or support refilled ink cartridges. Choose different print settings in the printer driver. Check the printheads ▲ Print the...
... sure ink cartridges have not been tampered with. Colors do not line up properly Check the printheads ▲ Print the print quality diagnostic page on a clean sheet of white paper. HP does not guarantee or support refilled ink cartridges. Choose different print settings in the printer driver. Check the printheads ▲ Print the...
User's Guide
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... a paper source. See To align the printheads. ● Clean Printheads: Guides you through cleaning the printheads. Select hp, select Utilities, and then select HP Printer Selector. 4. ENWW Managing the printer 71 See To calibrate the linefeed. ● Calibrate Color: Allows you to this guide for help in performing basic printing tasks and troubleshooting. Tabs Information...
... a paper source. See To align the printheads. ● Clean Printheads: Guides you through cleaning the printheads. Select hp, select Utilities, and then select HP Printer Selector. 4. ENWW Managing the printer 71 See To calibrate the linefeed. ● Calibrate Color: Allows you to this guide for help in performing basic printing tasks and troubleshooting. Tabs Information...
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... Chapter 6 Configuring and managing the printer ENWW See To align the printheads. ● Calibrate Color: Allows you to perform color calibration to HP website where you through aligning the printheads. See To calibrate the linefeed. ● HP Support: Gain access to correct problems with color tints. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based...
... Chapter 6 Configuring and managing the printer ENWW See To align the printheads. ● Calibrate Color: Allows you to perform color calibration to HP website where you through aligning the printheads. See To calibrate the linefeed. ● HP Support: Gain access to correct problems with color tints. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based...
User's Guide
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...by using the bookmark, the pages will not contain the current information. 74 Chapter 6 Configuring and managing the printer ENWW NOTE To view all the data that is sent to HP, select Source (for Internet Explorer and Opera) or Page Source (for Netscape and Mozilla Firefox) from the ...View menu in the Windows taskbar, click myPrintMileage, and then select View my print usage. See Understanding the configuration page.) In the Other Links section of ink. To use more black or color...
...by using the bookmark, the pages will not contain the current information. 74 Chapter 6 Configuring and managing the printer ENWW NOTE To view all the data that is sent to HP, select Source (for Internet Explorer and Opera) or Page Source (for Netscape and Mozilla Firefox) from the ...View menu in the Windows taskbar, click myPrintMileage, and then select View my print usage. See Understanding the configuration page.) In the Other Links section of ink. To use more black or color...
User's Guide
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..., 2005. compared to 90 % noncondensing at a temperature of 65° C (150° F) 112 Appendix C Printer specifications ENWW Physical specifications Speed (U.S. Black ▲ Up to 1200 dpi with pigmented black ink Color ▲ HP enhanced photo quality with Vivera inks (up to 4800 by laser manufacturers as of typical office documents... temperature -40° to 70° C (-40° to 158° F) Storage relative humidity Up to published speeds by 1200 dpi Optimized on HP Premium Plus photo papers with color graphics: 10 ppm * Compared to color laser printers under $500.
..., 2005. compared to 90 % noncondensing at a temperature of 65° C (150° F) 112 Appendix C Printer specifications ENWW Physical specifications Speed (U.S. Black ▲ Up to 1200 dpi with pigmented black ink Color ▲ HP enhanced photo quality with Vivera inks (up to 4800 by laser manufacturers as of typical office documents... temperature -40° to 70° C (-40° to 158° F) Storage relative humidity Up to published speeds by 1200 dpi Optimized on HP Premium Plus photo papers with color graphics: 10 ppm * Compared to color laser printers under $500.
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... 105 acoustic emissions 113 administer printer 66 administrator resetting network settings 67 resetting password 67 alignment pages problems printing 50 B black and white pages troubleshooting 46 blank page printed troubleshooting 42 C cables regulatory compliance 116 calibrate color 37 linefeed 33 canceling print ...cartridge cover illustration 5 top cover illustration 5 custom-sized media guidelines 15 printing 26 sizes supported 16 customer support electronic 100 HP Instant Support 73 phone support 101 cut-off pages, graphics troubleshooting 42 dpi. See embedded Web server D Declaration of ...
... 105 acoustic emissions 113 administer printer 66 administrator resetting network settings 67 resetting password 67 alignment pages problems printing 50 B black and white pages troubleshooting 46 blank page printed troubleshooting 42 C cables regulatory compliance 116 calibrate color 37 linefeed 33 canceling print ...cartridge cover illustration 5 top cover illustration 5 custom-sized media guidelines 15 printing 26 sizes supported 16 customer support electronic 100 HP Instant Support 73 phone support 101 cut-off pages, graphics troubleshooting 42 dpi. See embedded Web server D Declaration of ...
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... printer driver, supplies 105 statement 105 websites Apple 83 printer ...printer 66 printing special, custom-sized media 26 setting up on network 81 setting up wireless communication 87 sharing printer... 80 uninstalling 92 Windows Connect Now 89 wireless communication reducing interference 90 setting up on Mac OS 87 setting up on 40 blank page printed 42 bleeding colors 46 colors 46 colors...printer 85 Wireless Configuration Utility 89 128 Index ENWW managing printer 66 myPrintMileage 71 opening 70 Printer Services tab 71 Printer...printer lights 58 printer management problems 49 printer...
... printer driver, supplies 105 statement 105 websites Apple 83 printer ...printer 66 printing special, custom-sized media 26 setting up on network 81 setting up wireless communication 87 sharing printer... 80 uninstalling 92 Windows Connect Now 89 wireless communication reducing interference 90 setting up on Mac OS 87 setting up on 40 blank page printed 42 bleeding colors 46 colors 46 colors...printer 85 Wireless Configuration Utility 89 128 Index ENWW managing printer 66 myPrintMileage 71 opening 70 Printer Services tab 71 Printer...printer lights 58 printer management problems 49 printer...