Wireless Getting Started Guide
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...network address assigned to the HP device by your HP device with HP devices" on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to a network, you might be blocking communication. b. HP Officejet J6400 a. Make sure the HP Officejet/Officejet Pro device is on page... need this section) and follow any firewall security software running on the Network Configuration Page (for printing or scanning). On the HP device's control All-in -One series panel, press the Setup ( ) button. If you are able to access the EWS but are...
...network address assigned to the HP device by your HP device with HP devices" on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is connected to a network, you might be blocking communication. b. HP Officejet J6400 a. Make sure the HP Officejet/Officejet Pro device is on page... need this section) and follow any firewall security software running on the Network Configuration Page (for printing or scanning). On the HP device's control All-in -One series panel, press the Setup ( ) button. If you are able to access the EWS but are...
Wireless Getting Started Guide
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...to the ad hoc network profile for your HP Officejet/Officejet Pro device" on page 4 and select the network that appeared when you might be found when installing HP software • Unable to print, print job stuck in C:\program files\HP\digital imaging\bin NOTE: Refer to your...exe, located in C:\program files\HP\digital imaging\bin • hpqste08.exe, located in C:\program files\HP\digital imaging\bin • hpqtra08.exe, located in C:\program files\HP\digital imaging\bin • hpqthb08.exe, located in queue or printer goes offline • Scan communication errors or scanner busy ...
...to the ad hoc network profile for your HP Officejet/Officejet Pro device" on page 4 and select the network that appeared when you might be found when installing HP software • Unable to print, print job stuck in C:\program files\HP\digital imaging\bin NOTE: Refer to your...exe, located in C:\program files\HP\digital imaging\bin • hpqste08.exe, located in C:\program files\HP\digital imaging\bin • hpqtra08.exe, located in C:\program files\HP\digital imaging\bin • hpqthb08.exe, located in queue or printer goes offline • Scan communication errors or scanner busy ...
Wireless Getting Started Guide
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... the list of devices that are allowed to gain access to the network. Locate the MAC address for the following ports are used for the HP Officejet/ Officejet Pro device. Advanced firewall information The following functions: Printing • UDP ports: 427, 137, 161 • TCP port: 9100 Photo card...• UDP ports: 137, 138, 427 • TCP port: 139 Scanning • UDP port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Add hardware addresses to a wireless router MAC ...
... the list of devices that are allowed to gain access to the network. Locate the MAC address for the following ports are used for the HP Officejet/ Officejet Pro device. Advanced firewall information The following functions: Printing • UDP ports: 427, 137, 161 • TCP port: 9100 Photo card...• UDP ports: 137, 138, 427 • TCP port: 139 Scanning • UDP port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Add hardware addresses to a wireless router MAC ...
User Guide
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...areas of your copy 40 Enhance light areas of your copy 41 Cancel a copy job ...41 5 Scan Scan an original ...42 Scan an original to a program on a computer (direct connection 43 Scan an original to a memory device 43 Use Webscan via embedded Web server 43... Scan from a TWAIN-compliant or a WIA-compliant program 43 Scan from a TWAIN-compliant program 44 Scan from a WIA-compliant program 44 Edit a scanned original ...44 Edit a scanned photo or graphic 44 Edit a scanned document using optical character recognition (OCR) software 44 Change scan settings ...45 Cancel a scan job ...
...areas of your copy 40 Enhance light areas of your copy 41 Cancel a copy job ...41 5 Scan Scan an original ...42 Scan an original to a program on a computer (direct connection 43 Scan an original to a memory device 43 Use Webscan via embedded Web server 43... Scan from a TWAIN-compliant or a WIA-compliant program 43 Scan from a TWAIN-compliant program 44 Scan from a WIA-compliant program 44 Edit a scanned original ...44 Edit a scanned photo or graphic 44 Edit a scanned document using optical character recognition (OCR) software 44 Change scan settings ...45 Cancel a scan job ...
User Guide
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...or graphics completely 141 Output is faded or dull colored 141 Colors are printing as black and white 141 Wrong colors are printing 142 Printout shows bleeding colors 142 Colors do not line up properly 142 Lines or dots... ejects the paper 147 Error messages appear 147 Solve scan problems ...147 Scanner did nothing ...147 Scan takes too long ...148 Part of the document did not scan or text is missing 148 Text cannot be edited ... Clear paper jams ...169 Avoid paper jams ...171 A HP supplies and accessories Order printing supplies online 172 Supplies ...172 Supported print cartridges 172...
...or graphics completely 141 Output is faded or dull colored 141 Colors are printing as black and white 141 Wrong colors are printing 142 Printout shows bleeding colors 142 Colors do not line up properly 142 Lines or dots... ejects the paper 147 Error messages appear 147 Solve scan problems ...147 Scanner did nothing ...147 Scan takes too long ...148 Part of the document did not scan or text is missing 148 Text cannot be edited ... Clear paper jams ...169 Avoid paper jams ...171 A HP supplies and accessories Order printing supplies online 172 Supplies ...172 Supported print cartridges 172...
User Guide
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...support numbers 176 Placing a call ...177 After the phone support period 177 Additional warranty options 177 HP Quick Exchange Service (Japan 178 HP Korea customer support 178 Prepare the device for shipment 179 Remove the device control-panel faceplate 179 ... ...185 Network protocol specifications 186 Embedded Web server specifications 186 Print specifications ...187 Copy specifications ...187 Fax specifications ...187 Scan specifications ...188 Environmental specifications 188 Electrical specifications ...188 Acoustic emission specifications (print in Draft mode, noise levels per ISO...
...support numbers 176 Placing a call ...177 After the phone support period 177 Additional warranty options 177 HP Quick Exchange Service (Japan 178 HP Korea customer support 178 Prepare the device for shipment 179 Remove the device control-panel faceplate 179 ... ...185 Network protocol specifications 186 Embedded Web server specifications 186 Print specifications ...187 Copy specifications ...187 Fax specifications ...187 Scan specifications ...188 Environmental specifications 188 Electrical specifications ...188 Acoustic emission specifications (print in Draft mode, noise levels per ISO...
User Guide
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...values on your computer screen. START COPY Color: Starts a color copy job. Cancel: Stops a job, exits a menu, or exits settings. START COPY Black: Starts a black-and-white copy job. START SCAN: Starts a scan job and sends it to print photos... from the Help menu opens a help window on the display. Setup: Presents the Setup Menu for selecting a scan destination. The topic that you one...
...values on your computer screen. START COPY Color: Starts a color copy job. Cancel: Stops a job, exits a menu, or exits settings. START COPY Black: Starts a black-and-white copy job. START SCAN: Starts a scan job and sends it to print photos... from the Help menu opens a help window on the display. Setup: Presents the Setup Menu for selecting a scan destination. The topic that you one...
User Guide
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...8226; Use device control panel menus • Device control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Load originals • Select print media • Load media • Print on special... control-panel display. To display a menu, press the menu button for the function you to use. • Scan menu: Presents a list of destinations. Some destinations require the HP Photosmart Software to be loaded. • Copy menu: Menu options include: ◦ Selecting copy quantities ◦ ...
...8226; Use device control panel menus • Device control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Load originals • Select print media • Load media • Print on special... control-panel display. To display a menu, press the menu button for the function you to use. • Scan menu: Presents a list of destinations. Some destinations require the HP Photosmart Software to be loaded. • Copy menu: Menu options include: ◦ Selecting copy quantities ◦ ...
User Guide
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... it on again. Critical error messages Critical error messages inform you of these places: • From the device control panel. • From the HP Solution Center (Windows) or HP Device Manager (Mac OS). Some of normal operation and require no pending warning messages, the status message READY appears if the device is... resolve the condition. Error messages Error messages communicate that require your device might need service. Change device settings You can be performed, such as the scan settings). 16 Use the device
... it on again. Critical error messages Critical error messages inform you of these places: • From the device control panel. • From the HP Solution Center (Windows) or HP Device Manager (Mac OS). Some of normal operation and require no pending warning messages, the status message READY appears if the device is... resolve the condition. Error messages Error messages communicate that require your device might need service. Change device settings You can be performed, such as the scan settings). 16 Use the device
User Guide
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...Panel in the software. Select your computer does not contain any icons, an error might have more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows taskbar, double...Studio icon in the automatic document feeder (ADF). NOTE: On a Macintosh computer, the features available in the HP Photosmart Studio software vary depending on the devices you can scan, import documents, and perform maintenance procedures such as the launching pad for that feature does not appear in Windows...
...Panel in the software. Select your computer does not contain any icons, an error might have more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows taskbar, double...Studio icon in the automatic document feeder (ADF). NOTE: On a Macintosh computer, the features available in the HP Photosmart Studio software vary depending on the devices you can scan, import documents, and perform maintenance procedures such as the launching pad for that feature does not appear in Windows...
User Guide
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... original in first. Place the pages so that the top edge of the document goes in the automatic document feeder (ADF) You can copy or scan up , into the Load originals 19 NOTE: Many of the glass. Load your originals in the right front corner of the special features will not... on the glass. CAUTION: Do not load photos in the automatic document feeder (ADF) Load an original on the scanner glass You can copy, scan, or fax a one-sided or two-sided, single- This section contains the following topics: • Load an original on the scanner glass • Load an original in...
... original in first. Place the pages so that the top edge of the document goes in the automatic document feeder (ADF) You can copy or scan up , into the Load originals 19 NOTE: Many of the glass. Load your originals in the right front corner of the special features will not... on the glass. CAUTION: Do not load photos in the automatic document feeder (ADF) Load an original on the scanner glass You can copy, scan, or fax a one-sided or two-sided, single- This section contains the following topics: • Load an original on the scanner glass • Load an original in...
User Guide
Page 46
... available, it will launch the HP ScanPro application. This section contains the following topics: • Scan an original • Use Webscan via embedded Web server • Scan from a TWAIN-compliant or a WIA-compliant program • Edit a scanned original • Change scan settings • Cancel a scan job Scan an original You can start a scan from a computer or from the...
... available, it will launch the HP ScanPro application. This section contains the following topics: • Scan an original • Use Webscan via embedded Web server • Scan from a TWAIN-compliant or a WIA-compliant program • Edit a scanned original • Change scan settings • Cancel a scan job Scan an original You can start a scan from a computer or from the...
User Guide
Page 47
... and documents from a TWAIN-compliant or a WIA-compliant program 43 On the computer, open the HP photo and imaging software. To send a scan to a program on a computer from a TWAIN-compliant or a WIA-compliant program The device is TWAIN-complaint and WIA-compliant and works with ...ADF. 2. Press the arrow keys to select the program that you have scanned. Load your computer using a Web browser. Scan an original to a memory device You can send the scanned image as a JPEG image to use (such as the HP photo and imaging software), and then press OK. 4. For more information...
... and documents from a TWAIN-compliant or a WIA-compliant program 43 On the computer, open the HP photo and imaging software. To send a scan to a program on a computer from a TWAIN-compliant or a WIA-compliant program The device is TWAIN-complaint and WIA-compliant and works with ...ADF. 2. Press the arrow keys to select the program that you have scanned. Load your computer using a Web browser. Scan an original to a memory device You can send the scanned image as a JPEG image to use (such as the HP photo and imaging software), and then press OK. 4. For more information...
User Guide
Page 48
... Object, Insert from a WIA-compliant program Generally, a software program is called , see the onscreen HP Photosmart Software Help. Edit a scanned original You can use OCR software to import scanned text into the program. Use this software to adjust the brightness, contrast, color saturation, and more information, see the software program Help or documentation. Edit...
... Object, Insert from a WIA-compliant program Generally, a software program is called , see the onscreen HP Photosmart Software Help. Edit a scanned original You can use OCR software to import scanned text into the program. Use this software to adjust the brightness, contrast, color saturation, and more information, see the software program Help or documentation. Edit...
User Guide
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...does not support scanning colored text. Change scan settings To change scan settings • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Scan Preferences from the drop-down list. • Windows: Open the device software, select Settings, select Scan Settings and ...the word-processing icon is sometimes preferable to scan to Wordpad (a Windows accessory), and then cut and paste the text into the preferred word-processing program. Because of the complexity of the original color. Colored text is in black and white, regardless of...
...does not support scanning colored text. Change scan settings To change scan settings • HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Scan Preferences from the drop-down list. • Windows: Open the device software, select Settings, select Scan Settings and ...the word-processing icon is sometimes preferable to scan to Wordpad (a Windows accessory), and then cut and paste the text into the preferred word-processing program. Because of the complexity of the original color. Colored text is in black and white, regardless of...
User Guide
Page 56
...your originals. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed. 6. The device scans the originals into memory, you to send a black-and-white fax late in black and...You can schedule a black-and-white fax to send faxes normally, however, while a fax is able to connect to Fax appears. 5. NOTE: You can scan a black-and-white fax into memory and sends them once it is scheduled. For additional information, see Load originals. 2. Enter the send time by using...
...your originals. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed. 6. The device scans the originals into memory, you to send a black-and-white fax late in black and...You can schedule a black-and-white fax to send faxes normally, however, while a fax is able to connect to Fax appears. 5. NOTE: You can scan a black-and-white fax into memory and sends them once it is scheduled. For additional information, see Load originals. 2. Enter the send time by using...
User Guide
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... can also scroll through the speed dial entries by pressing or , or you can send a fax to multiple recipients from the Dock. The device scans the fax into group speed dial entries. Send a fax to multiple recipients This section contains the following topics: • Send a fax to multiple... recipients from the device control panel • Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS) Send a fax to multiple recipients at once by pressing Cancel on the device control panel when the scheduled time ...
... can also scroll through the speed dial entries by pressing or , or you can send a fax to multiple recipients from the Dock. The device scans the fax into group speed dial entries. Send a fax to multiple recipients This section contains the following topics: • Send a fax to multiple... recipients from the device control panel • Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS) Send a fax to multiple recipients at once by pressing Cancel on the device control panel when the scheduled time ...
User Guide
Page 74
... and receive. To enable fax confirmation 1. TIP: If you choose On Fax Send or Send & Receive, and scan your faxes were successfully sent, follow these instructions to select one of the following , and then press OK. Press Setup. 2. The default fax confirmation setting is the default setting...the control-panel display after each fax sent or received. Prints whenever a receiving error occurs. 70 Fax To set the device to select one of the following , and then press OK. Chapter 7 Print fax confirmation reports If you can configure the device so that it automatically ...
... and receive. To enable fax confirmation 1. TIP: If you choose On Fax Send or Send & Receive, and scan your faxes were successfully sent, follow these instructions to select one of the following , and then press OK. Press Setup. 2. The default fax confirmation setting is the default setting...the control-panel display after each fax sent or received. Prints whenever a receiving error occurs. 70 Fax To set the device to select one of the following , and then press OK. Chapter 7 Print fax confirmation reports If you can configure the device so that it automatically ...
User Guide
Page 112
... Start, click Control Panel, and then double-click Printers. 2. You must have a computer running Windows XP and another computer running Windows XP as the server. Scan and Copy functions are clear. 3. Click Start, point to the device. Network connection If the device has network capability, it a share name. 4. Chapter 8 To connect...
... Start, click Control Panel, and then double-click Printers. 2. You must have a computer running Windows XP and another computer running Windows XP as the server. Scan and Copy functions are clear. 3. Click Start, point to the device. Network connection If the device has network capability, it a share name. 4. Chapter 8 To connect...
User Guide
Page 124
...Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 120 Maintain and troubleshoot ...8226; Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems • Solve photo (memory card) problems • Troubleshoot...
...Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 120 Maintain and troubleshoot ...8226; Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems • Solve photo (memory card) problems • Troubleshoot...