Wireless Getting Started Guide
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... available on page 12. 3 Set up the wireless network, for your wireless router, the router manufacturer, or the person who set up the HP Officejet/Officejet Pro device to know the following : • A USB wireless setup cable, included in the box. • The Starter CD that can ... the documentation for the Network Name (SSID) and WPA key or WEP passphrase. For more information, including the version of communication supported by the software. For more information, see "Connect the HP Officejet/ Officejet Pro device using the device's control panel or embedded Web server.
... available on page 12. 3 Set up the wireless network, for your wireless router, the router manufacturer, or the person who set up the HP Officejet/Officejet Pro device to know the following : • A USB wireless setup cable, included in the box. • The Starter CD that can ... the documentation for the Network Name (SSID) and WPA key or WEP passphrase. For more information, including the version of communication supported by the software. For more information, see "Connect the HP Officejet/ Officejet Pro device using the device's control panel or embedded Web server.
Wireless Getting Started Guide
Page 6
... select Wireless Test. Sometimes, turning off the router, HP device, and your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in-One series a. On the HP device's control panel, press the Setup ( ) button...Device when prompted. If you are unable to connect, turn on If the blue light near the wireless light) once to your HP device supports Ethernet networking, make sure that might help solve the problem. 5 Solving wireless (802.11) problems b. First, follow the ...
... select Wireless Test. Sometimes, turning off the router, HP device, and your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in-One series a. On the HP device's control panel, press the Setup ( ) button...Device when prompted. If you are unable to connect, turn on If the blue light near the wireless light) once to your HP device supports Ethernet networking, make sure that might help solve the problem. 5 Solving wireless (802.11) problems b. First, follow the ...
Wireless Getting Started Guide
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...View menu, and then select Details. -Or- Make sure the HP Officejet/Officejet Pro device is on a Macintosh computer, click System Preferences in the Dock, and then click Network. Make sure the HP Network Devices Support service is possible that blinks. NOTE: Macintosh computers do not see... HP Officejet/Officejet Pro device is connected to a nearby network that the computer is connected to your network To check a wired (Ethernet) connection Many computers have indicator lights beside the port where the Ethernet cable from the wireless router. If you are two indicator lights, one ...
...View menu, and then select Details. -Or- Make sure the HP Officejet/Officejet Pro device is on a Macintosh computer, click System Preferences in the Dock, and then click Network. Make sure the HP Network Devices Support service is possible that blinks. NOTE: Macintosh computers do not see... HP Officejet/Officejet Pro device is connected to a nearby network that the computer is connected to your network To check a wired (Ethernet) connection Many computers have indicator lights beside the port where the Ethernet cable from the wireless router. If you are two indicator lights, one ...
Wireless Getting Started Guide
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...check the two Ethernet indicator lights on the top and bottom of the Ethernet port on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is not connected to access the EWS and use your router. If you install the software. If you...If you will need to access the EWS. If you are still unable to use to recognize the HP device. On the HP device's control All-in -One series panel, press the Setup ( ) button. b. HP Officejet J6400 a. For more information, see "Configure your firewall to sections 4 and 5. 7 Solving wireless (...
...check the two Ethernet indicator lights on the top and bottom of the Ethernet port on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is not connected to access the EWS and use your router. If you install the software. If you...If you will need to access the EWS. If you are still unable to use to recognize the HP device. On the HP device's control All-in -One series panel, press the Setup ( ) button. b. HP Officejet J6400 a. For more information, see "Configure your firewall to sections 4 and 5. 7 Solving wireless (...
Wireless Getting Started Guide
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...configuration or router. Scroll down the list of the printer driver in the list with your firewall might be interfering. Make sure the HP Officejet/Officejet Pro device is set as the default printer driver (Windows only) If you install the software again, the installer might be a...the network, your Printers or Printers and Faxes folder. For more than one of the printer driver that the symptoms persist as Default Printer. 6. Determine if the version of services, right click HP Network Devices Support, and then click Restart. 5. b. The version of the printer driver...
...configuration or router. Scroll down the list of the printer driver in the list with your firewall might be interfering. Make sure the HP Officejet/Officejet Pro device is set as the default printer driver (Windows only) If you install the software again, the installer might be a...the network, your Printers or Printers and Faxes folder. For more than one of the printer driver that the symptoms persist as Default Printer. 6. Determine if the version of services, right click HP Network Devices Support, and then click Restart. 5. b. The version of the printer driver...
Wireless Getting Started Guide
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...line of a wireless router. Once the HP device is typically the manufacturer name. For more information, see the documentation that have been shipped with each other must have the same SSID and security settings. Security The HP Officejet/Officejet Pro supports WEP, WPA, and WPA2 security methods.... Ad hoc: On an ad hoc network, the computer sends information directly to the HP device through an access point, such as an infrastructure network...
...line of a wireless router. Once the HP device is typically the manufacturer name. For more information, see the documentation that have been shipped with each other must have the same SSID and security settings. Security The HP Officejet/Officejet Pro supports WEP, WPA, and WPA2 security methods.... Ad hoc: On an ad hoc network, the computer sends information directly to the HP device through an access point, such as an infrastructure network...
Wireless Getting Started Guide
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...States, as well as on the date of the product, and does not cover any way affected by this Warranty Statement from any HP support contract with . 1 year unless otherwise stated A. Under such local law, certain disclaimers and limitations of any product will be either ... have other problems, including those defects that it has functionality at HP's option. 6. You may not apply to new in performance. 10. Software, media, parts, or supplies not provided or supported by local law, the remedies provided in this Warranty Statement may have been refilled, remanufactured,...
...States, as well as on the date of the product, and does not cover any way affected by this Warranty Statement from any HP support contract with . 1 year unless otherwise stated A. Under such local law, certain disclaimers and limitations of any product will be either ... have other problems, including those defects that it has functionality at HP's option. 6. You may not apply to new in performance. 10. Software, media, parts, or supplies not provided or supported by local law, the remedies provided in this Warranty Statement may have been refilled, remanufactured,...
Fax Getting Started Guide
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...or if you are using a Fax over IP service's support department. 8 Solve fax problems The phone line connection might be in use . If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the HP Officejet/Officejet Pro device directly to an analog phone line, or ... your Fax over IP service. Other equipment that one end of the phone line by plugging a phone into the telephone wall jack and listening for possible solutions. Make sure that uses the same phone line as the HP Officejet/Officejet Pro device might be a phone line set to...
...or if you are using a Fax over IP service's support department. 8 Solve fax problems The phone line connection might be in use . If you are using a phone splitter, the splitter could cause faxing problems. Try connecting the HP Officejet/Officejet Pro device directly to an analog phone line, or ... your Fax over IP service. Other equipment that one end of the phone line by plugging a phone into the telephone wall jack and listening for possible solutions. Make sure that uses the same phone line as the HP Officejet/Officejet Pro device might be a phone line set to...
Fax Getting Started Guide
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If the computer receiving faxes is different from the one used for setup, both computers should be switched on at all times. Make sure Fax to PC is activated and the computer is turned on at all times. 10 Solve fax problems I cannot receive faxes on my computer Check the taskbar and ensure that HP Digital Imaging monitor is configured to receive faxes. the computer I cannot save color copies to Fax to PC does not support saving color copies to a computer.
If the computer receiving faxes is different from the one used for setup, both computers should be switched on at all times. Make sure Fax to PC is activated and the computer is turned on at all times. 10 Solve fax problems I cannot receive faxes on my computer Check the taskbar and ensure that HP Digital Imaging monitor is configured to receive faxes. the computer I cannot save color copies to Fax to PC does not support saving color copies to a computer.
Fax Getting Started Guide
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... which the manufacturer cannot disclaim, or allow limitations on the cartridge has been reached, whichever occurs first. Software, media, parts, or supplies not provided or supported by HP's warranty, HP shall either the warranty to be interrupted or error free. 3. B. Otherwise restrict the ability of limited warranty 1. If...
... which the manufacturer cannot disclaim, or allow limitations on the cartridge has been reached, whichever occurs first. Software, media, parts, or supplies not provided or supported by HP's warranty, HP shall either the warranty to be interrupted or error free. 3. B. Otherwise restrict the ability of limited warranty 1. If...
User Guide
Page 3
...Mac OS, visit the Apple Web site at www.hp.com/ accessibility. Acknowledgements Windows and Windows XP are color blind, colored buttons and tabs used in the express warranty statements ... all instructions in the United States and/or other countries. Unplug this document is supported by users with visual impairments or low vision through keyboard commands. Install the product...parts inside. HP shall not be construed as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. Secure Digital memory card is subject to qualified service personnel. 10. There are no one can be...
...Mac OS, visit the Apple Web site at www.hp.com/ accessibility. Acknowledgements Windows and Windows XP are color blind, colored buttons and tabs used in the express warranty statements ... all instructions in the United States and/or other countries. Unplug this document is supported by users with visual impairments or low vision through keyboard commands. Install the product...parts inside. HP shall not be construed as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. Secure Digital memory card is subject to qualified service personnel. 10. There are no one can be...
User Guide
Page 5
...HP photo and imaging software 17 Load originals ...18 Load an original on the scanner glass 19 Load an original in the automatic document feeder (ADF 19 Select print media ...20 Tips for selecting and using print media 20 Understand specifications for supported media 21 Understand supported... sizes 22 Understand supported media types and weights 24 Set minimum margins ...25 Load media ...26 Print on special and custom-sized ...
...HP photo and imaging software 17 Load originals ...18 Load an original on the scanner glass 19 Load an original in the automatic document feeder (ADF 19 Select print media ...20 Tips for selecting and using print media 20 Understand specifications for supported media 21 Understand supported... sizes 22 Understand supported media types and weights 24 Set minimum margins ...25 Load media ...26 Print on special and custom-sized ...
User Guide
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... 116 To add hardware addresses to a WAP 116 Other guidelines ...116 Uninstall and reinstall the software 117 9 Maintain and troubleshoot Work with print cartridges ...120 Supported print cartridges 120 Handle the print cartridges 121 Replace the print cartridges 121 Align the print cartridges 124 Clean the print cartridges 125 Clean the...
... 116 To add hardware addresses to a WAP 116 Other guidelines ...116 Uninstall and reinstall the software 117 9 Maintain and troubleshoot Work with print cartridges ...120 Supported print cartridges 120 Handle the print cartridges 121 Replace the print cartridges 121 Align the print cartridges 124 Clean the print cartridges 125 Clean the...
User Guide
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...140 Ink is not filling the text or graphics completely 141 Output is faded or dull colored 141 Colors are printing as black and white 141 Wrong colors are printing 142 Printout shows bleeding colors 142 Colors do not line up properly 142 Lines or dots are missing from text or graphics 143... installation issues 167 Hardware installation suggestions 167 Software installation suggestions 168 Clear jams ...169 Clear paper jams ...169 Avoid paper jams ...171 A HP supplies and accessories Order printing supplies online 172 Supplies ...172 Supported print cartridges 172 HP media ...172 6
...140 Ink is not filling the text or graphics completely 141 Output is faded or dull colored 141 Colors are printing as black and white 141 Wrong colors are printing 142 Printout shows bleeding colors 142 Colors do not line up properly 142 Lines or dots are missing from text or graphics 143... installation issues 167 Hardware installation suggestions 167 Software installation suggestions 168 Clear jams ...169 Clear paper jams ...169 Avoid paper jams ...171 A HP supplies and accessories Order printing supplies online 172 Supplies ...172 Supported print cartridges 172 HP media ...172 6
User Guide
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... statement 196 7 Contents B Support and warranty Obtain electronic support ...173 Warranty ...174 Obtain HP telephone support 175 Before you call ...175 Support process ...175 HP support by phone ...175 Phone support period 176 Telephone support numbers 176 Placing a call ...177 After the phone support period 177 Additional warranty options 177 HP Quick Exchange Service (Japan 178 HP Korea customer support 178 Prepare the...
... statement 196 7 Contents B Support and warranty Obtain electronic support ...173 Warranty ...174 Obtain HP telephone support 175 Before you call ...175 Support process ...175 HP support by phone ...175 Phone support period 176 Telephone support numbers 176 Placing a call ...177 After the phone support period 177 Additional warranty options 177 HP Quick Exchange Service (Japan 178 HP Korea customer support 178 Prepare the...
User Guide
Page 13
... resources that have occurred. 1 Get started 9 Readme file and release notes Provide late-breaking information and troubleshooting tips. HP Printer Utility (Mac OS) Contains tools to maintenance services. For more information, see Monitor the device. Included on the... print settings, calibrate the device, clean the print cartridges, print the configuration page, order supplies online, and find support information from the following resources: Resource Description Location Setup poster Provides illustrated setup information. Toolbox (Microsoft® Windows®...
... resources that have occurred. 1 Get started 9 Readme file and release notes Provide late-breaking information and troubleshooting tips. HP Printer Utility (Mac OS) Contains tools to maintenance services. For more information, see Monitor the device. Included on the... print settings, calibrate the device, clean the print cartridges, print the configuration page, order supplies online, and find support information from the following resources: Resource Description Location Setup poster Provides illustrated setup information. Toolbox (Microsoft® Windows®...
User Guide
Page 14
...• Ink levels Provide the latest printer software, and product and support information. Lists information to contact HP. Location www.hp.com/support www.hp.com For more information, see Obtain HP telephone support. Provides information about using the software. Understand the device parts This ...control panel buttons and lights • Connection information Front view 10 Get started Chapter 1 (continued) Resource HP Web sites HP telephone support HP photo and imaging software help Description ◦ Serial number ◦ Firmware version number • Number of charge.
...• Ink levels Provide the latest printer software, and product and support information. Lists information to contact HP. Location www.hp.com/support www.hp.com For more information, see Obtain HP telephone support. Provides information about using the software. Understand the device parts This ...control panel buttons and lights • Connection information Front view 10 Get started Chapter 1 (continued) Resource HP Web sites HP telephone support HP photo and imaging software help Description ◦ Serial number ◦ Firmware version number • Number of charge.
User Guide
Page 17
START FAX Color: Starts a color fax job. The light blinks while performing a job. The button name and ... on or off , the device does not answer any incoming fax calls. You are sending. All features are supported. One-touch speed-dial buttons: Access the first five speed-dial numbers. To completely disconnect the power supply, turn the... which the device is sold. Copy Menu: Presents the Copy menu for managing unwanted fax calls. Supported software features All features are supported, including Webscan. When off . Junk Fax Blocker: Presents the Junk Fax Blocker Set Up menu ...
START FAX Color: Starts a color fax job. The light blinks while performing a job. The button name and ... on or off , the device does not answer any incoming fax calls. You are sending. All features are supported. One-touch speed-dial buttons: Access the first five speed-dial numbers. To completely disconnect the power supply, turn the... which the device is sold. Copy Menu: Presents the Copy menu for managing unwanted fax calls. Supported software features All features are supported, including Webscan. When off . Junk Fax Blocker: Presents the Junk Fax Blocker Set Up menu ...
User Guide
Page 18
...network. The host computer must be turned on the host computer are supported. Only print is supported from a hard off is a mode that draws a very small amount of connected computers for best performance Supported software features Up to the device. Follow the instructions in Set ...All features resident on at all times, or the other computers. The hard off modes. The soft off . Both modes only are supported, including Webscan. Chapter 1 (continued) Description Printer sharing 802.11 wireless Recommended number of electricity and allows for a faster boot-up ...
...network. The host computer must be turned on the host computer are supported. Only print is supported from a hard off is a mode that draws a very small amount of connected computers for best performance Supported software features Up to the device. Follow the instructions in Set ...All features resident on at all times, or the other computers. The hard off modes. The soft off . Both modes only are supported, including Webscan. Chapter 1 (continued) Description Printer sharing 802.11 wireless Recommended number of electricity and allows for a faster boot-up ...
User Guide
Page 20
... turn off the device, and then turning it on again. Critical error messages Critical error messages inform you cannot see Use the HP photo and imaging software. Error messages Error messages communicate that some action must be cleared by a blinking red Attention light. If...of events that have been configured from these messages can change as the state of a warning message is required. For more information, see Support and warranty. Chapter 2 Device control-panel message types This section contains the following topics: • Status messages • Warning messages ...
... turn off the device, and then turning it on again. Critical error messages Critical error messages inform you cannot see Use the HP photo and imaging software. Error messages Error messages communicate that some action must be cleared by a blinking red Attention light. If...of events that have been configured from these messages can change as the state of a warning message is required. For more information, see Support and warranty. Chapter 2 Device control-panel message types This section contains the following topics: • Status messages • Warning messages ...