Wireless Getting Started Guide
Page 7
...computer, you will not be able to use the HP device over the network. Solving wireless (802.11) problems 6 Make sure that the HP Officejet/ Officejet Pro device is connected to your network If your ...are unable to get your computer connected to your network, contact the person who set as the default printer driver (Windows only) (page 8) 6. If your computer has indicator lights, check to see the...power cord from the router connects to your computer. Usually there are two indicator lights, one that is on a Macintosh computer, click System Preferences in the list of connections, along...
...computer, you will not be able to use the HP device over the network. Solving wireless (802.11) problems 6 Make sure that the HP Officejet/ Officejet Pro device is connected to your network If your ...are unable to get your computer connected to your network, contact the person who set as the default printer driver (Windows only) (page 8) 6. If your computer has indicator lights, check to see the...power cord from the router connects to your computer. Usually there are two indicator lights, one that is on a Macintosh computer, click System Preferences in the list of connections, along...
Wireless Getting Started Guide
Page 9
... and then double-click Printers. 2. Click Start, click Control Panel, and then double-click Printers. 2. On the Ports tab, look for the version of the HP Officejet/Officejet Pro device is set as Default Printer. After the service restarts, try using the HP device over the network ...problems 8 Click Start, point to Settings, and then click Printers or Printers and Faxes. - If the printers on the printer status: • If the HP device is Offline, right-click the device and click Use Printer Online. • If the HP device is set up your network setup was successful. Do one...
... and then double-click Printers. 2. Click Start, click Control Panel, and then double-click Printers. 2. On the Ports tab, look for the version of the HP Officejet/Officejet Pro device is set as Default Printer. After the service restarts, try using the HP device over the network ...problems 8 Click Start, point to Settings, and then click Printers or Printers and Faxes. - If the printers on the printer status: • If the HP device is Offline, right-click the device and click Use Printer Online. • If the HP device is set up your network setup was successful. Do one...
Wireless Getting Started Guide
Page 11
...configuring the firewall as : • Printer not found . If you have problems after you to have already successfully installed HP software and experience problems, try the following programs are using a computer running Windows, check that are having problems such as described above and if you... hpqste08.exe, located in C:\program files\HP\digital imaging\bin • hpqtra08.exe, located in C:\program files\HP\digital imaging\bin • hpqthb08.exe, located in C:\program files\HP\digital imaging\bin NOTE: Refer to your HP Officejet/Officejet Pro device" on page 4 and select ...
...configuring the firewall as : • Printer not found . If you have problems after you to have already successfully installed HP software and experience problems, try the following programs are using a computer running Windows, check that are having problems such as described above and if you... hpqste08.exe, located in C:\program files\HP\digital imaging\bin • hpqtra08.exe, located in C:\program files\HP\digital imaging\bin • hpqthb08.exe, located in C:\program files\HP\digital imaging\bin NOTE: Refer to your HP Officejet/Officejet Pro device" on page 4 and select ...
Wireless Getting Started Guide
Page 14
... in any product will charge its standard time and materials charges to the customer. However, if printer failure or damage is attributable to the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to country elsewhere in Canada, and...Cain Road, Bracknell, GB-Berks RG12 1HN 13 Hewlett-Packard limited warranty statement Improper maintenance or modification; c. d. The customer may have other problems, including those defects that arise as a result of: a. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT...
... in any product will charge its standard time and materials charges to the customer. However, if printer failure or damage is attributable to the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to country elsewhere in Canada, and...Cain Road, Bracknell, GB-Berks RG12 1HN 13 Hewlett-Packard limited warranty statement Improper maintenance or modification; c. d. The customer may have other problems, including those defects that arise as a result of: a. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT...
Fax Getting Started Guide
Page 11
... have additional statutory rights against the seller based on the duration of liability 1. Improper maintenance or modification; d. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either repair or replace the product, at least equal to enforce such ...disclaimers or limitations; The customer may have other problems, including those defects that it has functionality at HP's option. 6. Otherwise restrict the ability of any way affected by this Warranty Statement shall be ...
... have additional statutory rights against the seller based on the duration of liability 1. Improper maintenance or modification; d. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either repair or replace the product, at least equal to enforce such ...disclaimers or limitations; The customer may have other problems, including those defects that it has functionality at HP's option. 6. Otherwise restrict the ability of any way affected by this Warranty Statement shall be ...
User Guide
Page 11
...find support information from the trays and accessories Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Understand the device parts Find other resources for the product You can...9702; Serial number ◦ Firmware version number • Number of the document is provided with the device software. Included on the Starter CD. HP Printer Utility (Mac OS) Contains tools to maintenance services. 1 Get started 7 A printed version of pages printed from the Web site. Self-Test ...
...find support information from the trays and accessories Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Understand the device parts Find other resources for the product You can...9702; Serial number ◦ Firmware version number • Number of the document is provided with the device software. Included on the Starter CD. HP Printer Utility (Mac OS) Contains tools to maintenance services. 1 Get started 7 A printed version of pages printed from the Web site. Self-Test ...
User Guide
Page 70
...problems The self-test report also contains a log of recent events. 66 Configure and manage Understand the self-test report Use the self-test report to HP Web site where you can find support for the device, register the device, and find Web site support information. • Open the HP Printer Utility • HP Printer... Utility panels Open the HP Printer Utility To open the HP Printer Utility from the Go menu. 2. Select the device and click Launch Utility. From...
...problems The self-test report also contains a log of recent events. 66 Configure and manage Understand the self-test report Use the self-test report to HP Web site where you can find support for the device, register the device, and find Web site support information. • Open the HP Printer Utility • HP Printer... Utility panels Open the HP Printer Utility To open the HP Printer Utility from the Go menu. 2. Select the device and click Launch Utility. From...
User Guide
Page 71
... Print Report, select Self-Test, and then press OK. • HP Printer Utility (Mac OS): Click Device Information from the tray. 2. Nozzle test pattern: Missing lines indicate problems with equipment and services you might already have occurred. Set up faxing for the device 67 Printer Information: Shows device information (such as the product name, model...
... Print Report, select Self-Test, and then press OK. • HP Printer Utility (Mac OS): Click Device Information from the tray. 2. Nozzle test pattern: Missing lines indicate problems with equipment and services you might already have occurred. Set up faxing for the device 67 Printer Information: Shows device information (such as the product name, model...
User Guide
Page 102
...the device • General troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink cartridges...to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot
...the device • General troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues • Clear jams Work with ink cartridges...to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. 98 Maintain and troubleshoot
User Guide
Page 103
You can cause temporary printing problems, or even permanent damage. NOTE: Ink from the cartridges is used ... a replacement cartridge Work with ink cartridges 99 NOTE: Handle the ink cartridges carefully. For more information see www.hp.com/go/inkusage. When you should know the part names and how to handle the ink cartridges. 1 Copper-colored...(must be removed before installing) 3 Ink nozzles under tape Hold the ink cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). Do not touch the copper-colored contacts or the ink nozzles. Ink level ...
You can cause temporary printing problems, or even permanent damage. NOTE: Ink from the cartridges is used ... a replacement cartridge Work with ink cartridges 99 NOTE: Handle the ink cartridges carefully. For more information see www.hp.com/go/inkusage. When you should know the part names and how to handle the ink cartridges. 1 Copper-colored...(must be removed before installing) 3 Ink nozzles under tape Hold the ink cartridges by using the printer Toolbox (Windows) or the HP Printer Utility (Mac OS). Do not touch the copper-colored contacts or the ink nozzles. Ink level ...
User Guide
Page 118
If the problem persists, visit the HP Web site (www.hp.com/ support) for more information... • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues Solve printing problems This section contains the ...panel display A non-recoverable error has occurred Disconnect all cables (such as the current or default printer. Close programs that you are not using a computer running Windows. • You are not running...
If the problem persists, visit the HP Web site (www.hp.com/ support) for more information... • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Troubleshoot installation issues Solve printing problems This section contains the ...panel display A non-recoverable error has occurred Disconnect all cables (such as the current or default printer. Close programs that you are not using a computer running Windows. • You are not running...
User Guide
Page 120
... the device and Work with ink cartridges. Check the device location and length of media loaded in the printer driver match the size of the electromagnetic fields. For more information, see Solve paper-feed problems. There is a blank page in the print driver. Something on a page might be cut off if ... Make sure the media width and length guides fit snugly against the edges of the stack of media, and make sure there is larger than one page is being picked For more information, see Load media. For more information on ink. More than the media that is missing or incorrect...
... the device and Work with ink cartridges. Check the device location and length of media loaded in the printer driver match the size of the electromagnetic fields. For more information, see Solve paper-feed problems. There is a blank page in the print driver. Something on a page might be cut off if ... Make sure the media width and length guides fit snugly against the edges of the stack of media, and make sure there is larger than one page is being picked For more information, see Load media. For more information on ink. More than the media that is missing or incorrect...
User Guide
Page 121
... Make sure the media size and page orientation selected in the application match the settings in the printer driver. The device prints half a page, then ejects the paper Check the ink cartridges Make sure... fields. Poor print quality and unexpected printouts This section contains the following topics: • Common poor quality printout problems • Meaningless characters print • Ink is smearing • Ink is not filling the text or graphics ...above solutions do not exceed the printable area of non-HP ink cartridges. HP cannot guarantee the quality of your device.
... Make sure the media size and page orientation selected in the application match the settings in the printer driver. The device prints half a page, then ejects the paper Check the ink cartridges Make sure... fields. Poor print quality and unexpected printouts This section contains the following topics: • Common poor quality printout problems • Meaningless characters print • Ink is smearing • Ink is not filling the text or graphics ...above solutions do not exceed the printable area of non-HP ink cartridges. HP cannot guarantee the quality of your device.
User Guide
Page 125
...specifications for gaps in the printer driver. Printout shows bleeding colors Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. HP cannot guarantee the quality of non-HP ink cartridges. Solve paper-feed problems Media is not supported for... the printer or tray Use only media that is not selected in the placement of media, ...
...specifications for gaps in the printer driver. Printout shows bleeding colors Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. HP cannot guarantee the quality of non-HP ink cartridges. Solve paper-feed problems Media is not supported for... the printer or tray Use only media that is not selected in the placement of media, ...
User Guide
Page 154
...updates. This section contains the following information if you need to common printing problems. For more information, see Toolbox (Windows) or HP Printer Utility (Mac OS). Obtain the version number of the printer software. (To find support and warranty information, go to your system, ...support from the Toolbox (Windows) or HP Printer Utility (Mac OS), which provide easy, step-by phone • Additional warranty options • HP Quick Exchange Service (Japan) • Call HP Korea customer support Before you have a problem printing from the HP Customer Care Center. To assist our ...
...updates. This section contains the following information if you need to common printing problems. For more information, see Toolbox (Windows) or HP Printer Utility (Mac OS). Obtain the version number of the printer software. (To find support and warranty information, go to your system, ...support from the Toolbox (Windows) or HP Printer Utility (Mac OS), which provide easy, step-by phone • Additional warranty options • HP Quick Exchange Service (Japan) • Call HP Korea customer support Before you have a problem printing from the HP Customer Care Center. To assist our ...
User Guide
Page 177
Index lines copies, troubleshoot 125 scans, troubleshoot 128, 129 load main tray 23 log, fax print 61 Low ink indicator 10 M Mac OS borderless printing 25 HP Photosmart Studio 14 HP Printer Utility 66 install software 94 print on special, or customsized media 24 print settings 29 sharing device 94, 95 ... 156 paper jams 144, 146 legal to letter copy 34 recommended copy types 32 size, set for fax 51 Paper jam indicator 11 paper size copy setting 31 paper-feed problems, troubleshoot 121 parallel phone systems answering machine setup 84 countries/regions with 68 distinctive ringing setup 74 DSL ...
Index lines copies, troubleshoot 125 scans, troubleshoot 128, 129 load main tray 23 log, fax print 61 Low ink indicator 10 M Mac OS borderless printing 25 HP Photosmart Studio 14 HP Printer Utility 66 install software 94 print on special, or customsized media 24 print settings 29 sharing device 94, 95 ... 156 paper jams 144, 146 legal to letter copy 34 recommended copy types 32 size, set for fax 51 Paper jam indicator 11 paper size copy setting 31 paper-feed problems, troubleshoot 121 parallel phone systems answering machine setup 84 countries/regions with 68 distinctive ringing setup 74 DSL ...