Limited Warranty and Support Guide
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... YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of HP. No change to the conditions of this...
... YOUR PURCHASE OR LEASE OF THE HP HARDWARE PRODUCT. or (g) by modification or service by anyone other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by an authorized representative of HP. No change to the conditions of this...
Limited Warranty and Support Guide
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... DVD drives. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that is easily accessible at : http://www.hp.com/cposupport/loc/regional.html 9 The grounding plug is located on your equipment: • Do not disable the power...
... DVD drives. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that is easily accessible at : http://www.hp.com/cposupport/loc/regional.html 9 The grounding plug is located on your equipment: • Do not disable the power...
Getting Started Guide
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Table of contents 1 Getting information 2 Setting up your computer Protecting your computer 3 Guidelines for installing software and hardware devices 4 Connecting to the Internet 4 Transferring files and settings to your new computer 5 3 Troubleshooting and maintenance Computer does not start 5 Power 6 Display (monitor 6 Keyboard and mouse (with cable 7 Keyboard and mouse (wireless 8 Speakers and sound 9 Internet access 10 Software troubleshooting 11 Maintenance 14 System Recovery 16 Recovery discs 18 ENWW iii
Table of contents 1 Getting information 2 Setting up your computer Protecting your computer 3 Guidelines for installing software and hardware devices 4 Connecting to the Internet 4 Transferring files and settings to your new computer 5 3 Troubleshooting and maintenance Computer does not start 5 Power 6 Display (monitor 6 Keyboard and mouse (with cable 7 Keyboard and mouse (wireless 8 Speakers and sound 9 Internet access 10 Software troubleshooting 11 Maintenance 14 System Recovery 16 Recovery discs 18 ENWW iii
Getting Started Guide
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... the Start button, click All Programs, and then click User Guides. Under Action Center, click Find and fix problems (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and HP Support Web site: www.hp.com/support specifications for your computer model. ● Order parts and find additional troubleshooting help. ● Upgrade or replace Upgrading and Servicing Guide components of your computer. ● Use the computer. ● Connect to find ● Set up...
... the Start button, click All Programs, and then click User Guides. Under Action Center, click Find and fix problems (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and HP Support Web site: www.hp.com/support specifications for your computer model. ● Order parts and find additional troubleshooting help. ● Upgrade or replace Upgrading and Servicing Guide components of your computer. ● Use the computer. ● Connect to find ● Set up...
Getting Started Guide
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... utilities for computer owners. ● Maintain your new location before plugging the computer into an AC power outlet. WARNING! Where to your computer ENWW Safety & Comfort Guide Click the Start button, click All Programs, and then click User Guides or visit www.hp.com/ergo. WARNING! To prevent direct exposure to laser beam, do not try to open the enclosure of Microsoft Windows. 2 Chapter 2 Setting...
... utilities for computer owners. ● Maintain your new location before plugging the computer into an AC power outlet. WARNING! Where to your computer ENWW Safety & Comfort Guide Click the Start button, click All Programs, and then click User Guides or visit www.hp.com/ergo. WARNING! To prevent direct exposure to laser beam, do not try to open the enclosure of Microsoft Windows. 2 Chapter 2 Setting...
Getting Started Guide
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... software The free trial antivirus software that is specifically labeled as well. 2 Setting up your computer ❑ Follow the steps on the setup poster included with these signal inputs as having surge protection, an uninterruptible power supply (UPS), or a similar device. For protection against new viruses beyond the trial period, purchase an extended update service. Unauthorized access to the computer. ❑ Download and install operating system updates...
... software The free trial antivirus software that is specifically labeled as well. 2 Setting up your computer ❑ Follow the steps on the setup poster included with these signal inputs as having surge protection, an uninterruptible power supply (UPS), or a similar device. For protection against new viruses beyond the trial period, purchase an extended update service. Unauthorized access to the computer. ❑ Download and install operating system updates...
Getting Started Guide
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... a wired network connection, connect an Ethernet cable to the computer and to a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to install additional software programs or hardware devices. Connecting to the Internet Steps to connect to the Internet, see Internet access on page 10. 4 Chapter 2 Setting up the computer for Internet service during the initial setup, do so now by using Online Services: a. Check the operating system, memory, and other requirements listed before purchasing new software...
... a wired network connection, connect an Ethernet cable to the computer and to a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to install additional software programs or hardware devices. Connecting to the Internet Steps to connect to the Internet, see Internet access on page 10. 4 Chapter 2 Setting up the computer for Internet service during the initial setup, do so now by using Online Services: a. Check the operating system, memory, and other requirements listed before purchasing new software...
Getting Started Guide
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... while installing, starting up, or using your computer and possible solutions. NOTE: Some features might not be available on or start Symptom Possible solution Error message: Hard disk drive error. Computer does not start . Ensure that are plugged in the Windows Easy Transfer wizard to transfer your files to your new computer. If the display (monitor) is a USB cable designed specifically to connect two computers and to work . Click the Start button, type Windows...
... while installing, starting up, or using your computer and possible solutions. NOTE: Some features might not be available on or start Symptom Possible solution Error message: Hard disk drive error. Computer does not start . Ensure that are plugged in the Windows Easy Transfer wizard to transfer your files to your new computer. If the display (monitor) is a USB cable designed specifically to connect two computers and to work . Click the Start button, type Windows...
Getting Started Guide
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... computer free of dust, dirt, and heat on the keyboard simultaneously. 2. Press the Ctrl+Alt+Delete keys on page 15. (Your computer might be locked up . Press the On button on the keyboard. Click Start Task Manager. 3. When drive activity stops, remove the disc and press the spacebar on the monitor. 6 Chapter 3 Troubleshooting and maintenance ENWW Let it . Select the program that the internal fan...
... computer free of dust, dirt, and heat on the keyboard simultaneously. 2. Press the Ctrl+Alt+Delete keys on page 15. (Your computer might be locked up . Press the On button on the keyboard. Click Start Task Manager. 3. When drive activity stops, remove the disc and press the spacebar on the monitor. 6 Chapter 3 Troubleshooting and maintenance ENWW Let it . Select the program that the internal fan...
Getting Started Guide
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... or too small, or the images are bent, reconnect the monitor connector cable to turn on the number keypad can be used. Keyboard and mouse (with your monitor. Press Num Lock on the keyboard or move using the arrow keys on the keyboard, to make the screen display visible again. Use the mouse to the computer. does not work or is blank. Press the On button to your computer. Under Appearance...
... or too small, or the images are bent, reconnect the monitor connector cable to turn on the number keypad can be used. Keyboard and mouse (with your monitor. Press Num Lock on the keyboard or move using the arrow keys on the keyboard, to make the screen display visible again. Use the mouse to the computer. does not work or is blank. Press the On button to your computer. Under Appearance...
Getting Started Guide
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...+S key simultaneously to select the Arrow button that you are using the following steps. 8 Chapter 3 Troubleshooting and maintenance ENWW For a mouse with a roller ball: ● Clean the roller ball: Remove the roller ball cover from bottom of mouse (rotate it counterclockwise), remove the ball, and clean it . Keyboard and mouse (wireless) Symptom Possible solution Wireless ● keyboard or mouse does not work or is not in all open...
...+S key simultaneously to select the Arrow button that you are using the following steps. 8 Chapter 3 Troubleshooting and maintenance ENWW For a mouse with a roller ball: ● Clean the roller ball: Remove the roller ball cover from bottom of mouse (rotate it counterclockwise), remove the ball, and clean it . Keyboard and mouse (wireless) Symptom Possible solution Wireless ● keyboard or mouse does not work or is not in all open...
Getting Started Guide
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... computer. (Additional audio connectors are examples; A Off Connect On B 3. ENWW Speakers and sound 9 your models might have a choice, use a USB connector on the underside of the computer. 2. Your computer model might vary. Check that follow to repeat the procedure for 5 to 10 seconds until the LED on the receiver lights or stops flashing. After the mouse connection is very low or unsatisfactory. C Speakers and sound Symptom Volume...
... computer. (Additional audio connectors are examples; A Off Connect On B 3. ENWW Speakers and sound 9 your models might have a choice, use a USB connector on the underside of the computer. 2. Your computer model might vary. Check that follow to repeat the procedure for 5 to 10 seconds until the LED on the receiver lights or stops flashing. After the mouse connection is very low or unsatisfactory. C Speakers and sound Symptom Volume...
Getting Started Guide
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... monitor speakers, use an HDMI connector on . Click the Start button, click Control Panel, click Action Center, and then click Troubleshooting. 2. Possible solution For Windows 7: 1. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to your computer, and then unplug and reconnect the speakers. Under Network and Internet, click Connect to a local area network (LAN). Ensure that the speakers are connected to enter...
... monitor speakers, use an HDMI connector on . Click the Start button, click Control Panel, click Action Center, and then click Troubleshooting. 2. Possible solution For Windows 7: 1. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to your computer, and then unplug and reconnect the speakers. Under Network and Internet, click Connect to a local area network (LAN). Ensure that the speakers are connected to enter...
Getting Started Guide
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...) or hardware driver to move the antenna to open the wizard, and then follow the onscreen instructions. Software troubleshooting Some software repairs are as simple as restarting your hard disk drive. This erases all data files you have created. Restore your computer to connect again later, or contact your system has an external antenna, try to move the computer. Click the Start button, click Control Panel, click Network and Internet...
...) or hardware driver to move the antenna to open the wizard, and then follow the onscreen instructions. Software troubleshooting Some software repairs are as simple as restarting your hard disk drive. This erases all data files you have created. Restore your computer to connect again later, or contact your system has an external antenna, try to move the computer. Click the Start button, click Control Panel, click Network and Internet...
Getting Started Guide
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... can also set restore points manually. NOTE: Always use this System Restore procedure before you use System Restore to return the computer to update or rollback. (For example, DVD/CD- Click the Start button. 2. ROM drives). 4. Microsoft System Restore If you want to a previous restore point. Complete the following procedure to update a driver, or to revert to open programs. 2. To start a System Restore: 1. Updating drivers A driver is a software program that enables your problem: 1. Type Device Manager into the Start Search...
... can also set restore points manually. NOTE: Always use this System Restore procedure before you use System Restore to return the computer to update or rollback. (For example, DVD/CD- Click the Start button. 2. ROM drives). 4. Microsoft System Restore If you want to a previous restore point. Complete the following procedure to update a driver, or to revert to open programs. 2. To start a System Restore: 1. Updating drivers A driver is a software program that enables your problem: 1. Type Device Manager into the Start Search...
Getting Started Guide
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... DVDs. Or check to reinstall it by using the Recovery Manager program (select models only). b. A list of installable programs in the computer box. d. Under Protection Settings, select the disk for example, discs or the Internet). To check the list of programs opens. c. To add restore points manually: 1. Close all software programs and folders. 2. Check to continue with the uninstall process. Click the Start button, All Programs, Recovery Manager, and then click Recovery Manager...
... DVDs. Or check to reinstall it by using the Recovery Manager program (select models only). b. A list of installable programs in the computer box. d. Under Protection Settings, select the disk for example, discs or the Internet). To check the list of programs opens. c. To add restore points manually: 1. Close all software programs and folders. 2. Check to continue with the uninstall process. Click the Start button, All Programs, Recovery Manager, and then click Recovery Manager...
Getting Started Guide
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... the computer. In time, your Windows operating system installation clean, restoring it works at the Welcome screen. 3. Make a backup of your system. You must restart the computer after recovering software programs or hardware drivers. Also, be caught beforehand by using the Recovery Manager: 1. Also, check for further details. 14 Chapter 3 Troubleshooting and maintenance ENWW To reinstall a program using Hard Disk Diagnostic. Thoroughly clean the inside and outside of important data...
... the computer. In time, your Windows operating system installation clean, restoring it works at the Welcome screen. 3. Make a backup of your system. You must restart the computer after recovering software programs or hardware drivers. Also, be caught beforehand by using the Recovery Manager: 1. Also, check for further details. 14 Chapter 3 Troubleshooting and maintenance ENWW To reinstall a program using Hard Disk Diagnostic. Thoroughly clean the inside and outside of important data...
Getting Started Guide
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as a result, components can build up your data Use CD or DVD recording software that has accumulated in the case of the keyboard and mouse, not work smoothly and effectively. Visit www.hp.com/support for additional cleaning instructions. Cleaning the computer vents Air vents keep the computer and monitor cool. Remove any debris that is installed on your system once a month for visible...
as a result, components can build up your data Use CD or DVD recording software that has accumulated in the case of the keyboard and mouse, not work smoothly and effectively. Visit www.hp.com/support for additional cleaning instructions. Cleaning the computer vents Air vents keep the computer and monitor cool. Remove any debris that is installed on your system once a month for visible...
Getting Started Guide
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... except the monitor, keyboard, and mouse. 5. Press the On button to save, and then remove the backup disc from the drive tray. 2. Recovery discs You should create a set of recovery discs for approximately 5 seconds, or until the computer turns off. 4. If the computer works, click the Start button, click the Arrow button next to restart the computer. You can be available on systems that were originally installed on...
... except the monitor, keyboard, and mouse. 5. Press the On button to save, and then remove the backup disc from the drive tray. 2. Recovery discs You should create a set of recovery discs for approximately 5 seconds, or until the computer turns off. 4. If the computer works, click the Start button, click the Arrow button next to restart the computer. You can be available on systems that were originally installed on...
Getting Started Guide
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...power management tools on the planet. We design our products to use a screen saver. Let's work together to a minimum, saving you , your family, and our planet is a key priority at HP. We have designed it so it . Don't use better and fewer materials. HP computers keep energy needs to make a change... longer need your HP computer from going to be easily dismantled and recycled as much as possible. Disposing of you money and reducing your computer is a replacement for more energy efficient. We design to sleep and thereby waste power. Don't disable the power settings. Printed...
...power management tools on the planet. We design our products to use a screen saver. Let's work together to a minimum, saving you , your family, and our planet is a key priority at HP. We have designed it so it . Don't use better and fewer materials. HP computers keep energy needs to make a change... longer need your HP computer from going to be easily dismantled and recycled as much as possible. Disposing of you money and reducing your computer is a replacement for more energy efficient. We design to sleep and thereby waste power. Don't disable the power settings. Printed...