HP G5100 - Desktop PC Support and Manuals
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Limited Warranty and Support Guide - Page 4
...HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT..., or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP-approved parts if available for your product in the...
Limited Warranty and Support Guide - Page 5
... ANY SUCH DAMAGES. Types of or to increased support resource requirements.
Once the part arrives, replace the defective part pursuant to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of Warranty Service
To enable HP to provide the best possible support and service during the warranty period can be obtained by returning...
Limited Warranty and Support Guide - Page 7
... distributed by HP. For blank tape removable media, refer to the following services:
• Assisting the customer to reinstall a preinstalled operating system. • Assisting the customer to uninstall and reinstall any preinstalled software. • Interpreting error messages related to HP for software preinstalled on the computer by HP under the HP brand name are set forth in...
Limited Warranty and Support Guide - Page 8
... vendor. END-USER LICENSE AGREEMENT
BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING ANY SOFTWARE PRODUCT PRE-INSTALLED ON THIS PC, YOU AGREE TO BE BOUND BY THE TERMS OF THE HP EULA.
Freeware Operating Systems and Applications HP does not provide software technical support for warranty, service and support and product information updates. IF YOU DO NOT ACCEPT THESE...
Limited Warranty and Support Guide - Page 9
... to your equipment:
• Do not disable the power cord grounding plug.
The Help and Support Center provides useful troubleshooting information and includes the following:
• E-mail support. • HP Real Time Chat with hardware and software questions. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools.
4 For help with qualified...
Getting Started Guide - Page 2
...by copyright law. HP supports lawful use of...technical or editorial errors or omissions contained...in the product specifications, in the ...set forth in terms of the hard disk drive is prohibited. Because of HP. The information in this copyright protection technology must be smaller than those permitted by manufacturers in the express statements accompanying such products and services. HP...
Getting Started Guide - Page 3
... up your computer Protecting your computer 3 Guidelines for installing software and hardware devices 4 Connecting to the Internet 4 Transferring files and settings to your new computer 5
3 Troubleshooting and maintenance Computer does not start 5 Power 6 Display (monitor 6 Keyboard and mouse (with cable 7 Keyboard and mouse (wireless 8 Speakers and sound 9 Internet access 10 Software...
Getting Started Guide - Page 5
... to driver updates.
2.
Under Action Center, click Find and fix problems (troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and HP Support Web site: www.hp.com/support specifications for your computer model.
● Order parts and find
● Set up -to-date information and www.hp.com/support/consumer-forum help .
● Upgrade or replace...
Getting Started Guide - Page 6
...from the electrical outlet. HP Support Assistant - These can ...Microsoft
Windows.
2 Chapter 2 Setting up your equipment: Place ... automated updates, onboard diagnostics, and guided assistance...problems faster by unplugging the power cord from water, dust, moisture, and soot.
Safety & Comfort Guide
Click the Start button, click All Programs, and then click User Guides or visit www.hp...
Getting Started Guide - Page 7
Click the Start button, click All Programs, and then click User Guides or visit www.hp.com/ergo. Unauthorized access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus software that you choose to secure computer information.
Protecting your computer
Computer risk
Computer ...
Getting Started Guide - Page 8
... the instructions provided by the ISP. 3. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for installing software and hardware devices
After you complete the initial computer setup, you did not set up with an ISP, skip this computer. Click the Start button, click All Programs, click Online Services...
Getting Started Guide - Page 9
... 6. If the display (monitor) is included with a monitor or a printer. The Easy Transfer Cable is functioning, the green power supply light on .
For more information or for information about peripheral-specific problems, such as issues with Windows 7 (select models only), to copy files and settings to a storage device or, using CDs or DVDs, memory sticks...
Getting Started Guide - Page 14
... 3 Troubleshooting and maintenance
ENWW Symptom
No sound is set appropriately.
Click the Start button, click Control Panel, click Action Center, and then click Troubleshooting.
2....Setup Poster to enter the onscreen display (OSD) and ensure that audio is enabled and that they are turned on the graphics card (select models ...service line;
Possible solution
For Windows 7:
1.
Getting Started Guide - Page 15
...) way.
● Update the drivers (see Updating drivers on page 12).
● Use Microsoft System Restore (see System Recovery on again. Software troubleshooting
Some software repairs are as simple as restarting your computer, and others require performing a System Recovery from files on your computer to open the wizard, and then follow the onscreen instructions. Restore your hard...
Getting Started Guide - Page 16
...
Windows. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer to an earlier version of a driver, click Rollback Driver, and then follow the onscreen instructions.
12 Chapter 3 Troubleshooting and maintenance
ENWW Double-click the specific item (for example, HP DVD Writer 640b). 5.
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