Resolving Start Up and No Boot Problems Checklist
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... hold the power button for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to original condition. HP Notebook PCs - Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at least 15 seconds. 3. Connect a different AC power adapter and remove battery. Symptom: LEDs blink or computer...
... hold the power button for at -a-time If possible, boot to BIOS mode (f10) and run Memory Test and Hard Drive Test If all other methods fail, use this checklist as a guide when trying to original condition. HP Notebook PCs - Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at least 15 seconds. 3. Connect a different AC power adapter and remove battery. Symptom: LEDs blink or computer...
Resolving Start Up and No Boot Problems Checklist
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... the PC can run in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Safe Mode and then run Windows Update Symptom: Computer displays the Windows logo screen...
... the PC can run in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Safe Mode and then run Windows Update Symptom: Computer displays the Windows logo screen...
Limited warranty and technical support - (1 Year)
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... included with your problem using HP online services, you call HP: Product number, serial number, model name, and model number Applicable error messages Add-on accessories Operating system Third-party hardware or software Detailed questions 8 English A variety of services are unable to your HP Product. Have the following information available before you can obtain warranty service and technical support by contacting HP online or...
... included with your problem using HP online services, you call HP: Product number, serial number, model name, and model number Applicable error messages Add-on accessories Operating system Third-party hardware or software Detailed questions 8 English A variety of services are unable to your HP Product. Have the following information available before you can obtain warranty service and technical support by contacting HP online or...
Notebook Essentials - Windows 7
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... up or down using the TouchPad and TouchPad gestures, refer to the Notebook PC User Guide in Help and Support, or refer to the User Guides disc included with some models. Click Start, click Help and Support, and then click User Guides, or refer to the User Guides disc included with some models. Use the TouchPad's lower left and right buttons like the corresponding buttons on an external mouse. Refer to wired and wireless networks. For example, this...
... up or down using the TouchPad and TouchPad gestures, refer to the Notebook PC User Guide in Help and Support, or refer to the User Guides disc included with some models. Click Start, click Help and Support, and then click User Guides, or refer to the User Guides disc included with some models. Use the TouchPad's lower left and right buttons like the corresponding buttons on an external mouse. Refer to wired and wireless networks. For example, this...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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...or audio component. Connects optional USB devices. NOTE: The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. It is in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot (select models only) (9) Drive light Description Connects an external VGA monitor or projector. Produces sound when connected to cool internal components and prevent overheating. Enables airflow to cycle on and off during routine operation. Supports the following optional digital card formats: ● Memory...
...or audio component. Connects optional USB devices. NOTE: The computer fan starts up automatically to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. It is in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot (select models only) (9) Drive light Description Connects an external VGA monitor or projector. Produces sound when connected to cool internal components and prevent overheating. Enables airflow to cycle on and off during routine operation. Supports the following optional digital card formats: ● Memory...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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... enabled, saves power when the computer is called the Primary Hard Disk Self Test. Enable/disable LAN Power Saving. Enable/disable Card Reader/1394 Power Saving. Run a comprehensive self-test on the system memory. Enable/disable the capacitive button tapping sound. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Keys Mode Boot Options To do this Change...
... enabled, saves power when the computer is called the Primary Hard Disk Self Test. Enable/disable LAN Power Saving. Enable/disable Card Reader/1394 Power Saving. Run a comprehensive self-test on the system memory. Enable/disable the capacitive button tapping sound. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Keys Mode Boot Options To do this Change...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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...CPU. ● Enable/disable HDD translation mode. 94 Chapter 5 Setup Utility When enabled, USB legacy support allows the following: ◦ Use of the fn key and left ctrl key. ● Enable/disable USB legacy support. Select Language Boot options Device Configurations To do this Change the Computer Setup language. ● Set an f9, f10, and f12 delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable/disable MultiBoot, which sets a boot order that can include most boot devices...
...CPU. ● Enable/disable HDD translation mode. 94 Chapter 5 Setup Utility When enabled, USB legacy support allows the following: ◦ Use of the fn key and left ctrl key. ● Enable/disable USB legacy support. Select Language Boot options Device Configurations To do this Change the Computer Setup language. ● Set an f9, f10, and f12 delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable/disable MultiBoot, which sets a boot order that can include most boot devices...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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... changing resource settings can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. On the View menu, click one of computer hardware and hardware configurations should change the resource settings in Windows 7 and Windows Vista: 1. Click Device Manager. 5. Under System Tasks, click View system information. 3. To view resource settings in Device Manager to be sure each setting is unique. System resource specifications You can use Device Manager...
... changing resource settings can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. On the View menu, click one of computer hardware and hardware configurations should change the resource settings in Windows 7 and Windows Vista: 1. Click Device Manager. 5. Under System Tasks, click View system information. 3. To view resource settings in Device Manager to be sure each setting is unique. System resource specifications You can use Device Manager...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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... part number 25, 29, 47 Blu-ray ROM with LightScribe DVD ±R/RW SuperMulti DL Drive specifications 100 Bluetooth module removal 63 spare part number 24, 63 boot options 89, 94 boot order 89, 94 button sound 89 buttons power 11 TouchPad right/left 9 C cable kit, spare part number 25 cables, service considerations 37 camera module removal 69 spare part number 69 camera, product description 4 caps lock light, identifying 10 Card Reader Power Saving 89 changing the language of Setup Utility 85 chipset, product description 2 compartments memory module 16 components additional hardware...
... part number 25, 29, 47 Blu-ray ROM with LightScribe DVD ±R/RW SuperMulti DL Drive specifications 100 Bluetooth module removal 63 spare part number 24, 63 boot options 89, 94 boot order 89, 94 button sound 89 buttons power 11 TouchPad right/left 9 C cable kit, spare part number 25 cables, service considerations 37 camera module removal 69 spare part number 69 camera, product description 4 caps lock light, identifying 10 Card Reader Power Saving 89 changing the language of Setup Utility 85 chipset, product description 2 compartments memory module 16 components additional hardware...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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... (network 15 K keyboard product description 6 removal 53 spare part numbers 21, 53 keys esc 12 fn 12 function 12 navigation 12 Windows applications 12 Windows logo 12 L LAN Power Saving 89 language support 89 latch, battery release 16 legacy support, USB 90, 94 light power 10 lights caps lock 10 Digital Media Slot 15 optical drive 14 webcam 13 wireless 10 M Main menu 88 mass storage devices, spare part numbers 29 memory module product description 3 removal 51 spare part numbers 22, 51 memory module compartment...
... (network 15 K keyboard product description 6 removal 53 spare part numbers 21, 53 keys esc 12 fn 12 function 12 navigation 12 Windows applications 12 Windows logo 12 L LAN Power Saving 89 language support 89 latch, battery release 16 legacy support, USB 90, 94 light power 10 lights caps lock 10 Digital Media Slot 15 optical drive 14 webcam 13 wireless 10 M Main menu 88 mass storage devices, spare part numbers 29 memory module product description 3 removal 51 spare part numbers 22, 51 memory module compartment...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide
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...part numbers 23, 83 Processor C6 State 89 product description audio 4 camera 4 chipset 2 diskette drive 4 display panel 3 Ethernet 5 external media cards 5 graphics 2 hard drives 4 keyboard 6 memory module 3 microphone 4 modem module 5 operating system 6 optical drives 4 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 wireless 5 product name 1 R recovering a program or driver 102 recovering from the dedicated recovery partition 107 recovering from the recovery discs 107 recovery discs 102, 103 Recovery Manager 102, 107 recovery partition...
...part numbers 23, 83 Processor C6 State 89 product description audio 4 camera 4 chipset 2 diskette drive 4 display panel 3 Ethernet 5 external media cards 5 graphics 2 hard drives 4 keyboard 6 memory module 3 microphone 4 modem module 5 operating system 6 optical drives 4 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 wireless 5 product name 1 R recovering a program or driver 102 recovering from the dedicated recovery partition 107 recovering from the recovery discs 107 recovery discs 102, 103 Recovery Manager 102, 107 recovery partition...
Notebook PC User Guide - Windows 7
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... User Account Control feature to improve the security of the original computer package, you want to your network connection problem, be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. NOTE: Wireless networking devices are installed for all adapters. 4. The listing for a WLAN device may be sure that the integrated WLAN device is properly installed on troubleshooting WLANs, refer to a WLAN, confirm that device drivers...
... User Account Control feature to improve the security of the original computer package, you want to your network connection problem, be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. NOTE: Wireless networking devices are installed for all adapters. 4. The listing for a WLAN device may be sure that the integrated WLAN device is properly installed on troubleshooting WLANs, refer to a WLAN, confirm that device drivers...
Notebook PC User Guide - Windows 7
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... updates. 2. Click Start > All Programs > Windows Update. Obtaining the latest HP device drivers 1. or - Obtaining the latest Windows device drivers You can check for the Windows operating system and other Microsoft products. Click the Windows 7 operating system. 5. Click Install now to install. 7. To use Windows Update: 1. Click Check for software and driver downloads, type your hard drive. This feature can be prompted to enter settings before you will be set to do so, restart your specific product from the models listed...
... updates. 2. Click Start > All Programs > Windows Update. Obtaining the latest HP device drivers 1. or - Obtaining the latest Windows device drivers You can check for the Windows operating system and other Microsoft products. Click the Windows 7 operating system. 5. Click Install now to install. 7. To use Windows Update: 1. Click Check for software and driver downloads, type your hard drive. This feature can be prompted to enter settings before you will be set to do so, restart your specific product from the models listed...
Notebook PC User Guide - Windows 7
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... Windows operating system and the non-Windows Setup Utility can be set, depending on how you want to control access to your information. Because most passwords are not displayed as they are designed to act as deterrents, but they may not deter software attacks or prevent the computer from Microsoft Unauthorized access to a Windows user account User password Using passwords A password is essential to secure your computer for service, remove all password settings...
... Windows operating system and the non-Windows Setup Utility can be set, depending on how you want to control access to your information. Because most passwords are not displayed as they are designed to act as deterrents, but they may not deter software attacks or prevent the computer from Microsoft Unauthorized access to a Windows user account User password Using passwords A password is essential to secure your computer for service, remove all password settings...
Notebook PC User Guide - Windows 7
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... system memory. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Keys Mode Boot Options To do this Change the language of Setup Utility in DC mode. Enable/disable the processor C6 sleep state. Run a comprehensive self-test on the hard drive. Enable/disable the processor Virtualization Technology. Enable/disable Card Reader/1394 Power Saving. Set the...
... system memory. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Keys Mode Boot Options To do this Change the language of Setup Utility in DC mode. Enable/disable the processor C6 sleep state. Run a comprehensive self-test on the hard drive. Enable/disable the processor Virtualization Technology. Enable/disable Card Reader/1394 Power Saving. Set the...
Notebook PC User Guide - Windows 7
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... data transfer among hardware devices, including the time and date. You may be prompted for tasks such as installing software, running utilities, or changing Windows settings. The BIOS initializes the operating system, determines how the computer will interact with your computer model, product category, and series or family. Most software and BIOS updates on the HP Web site at http://www.hp.com. 3. Some download packages contain a file...
... data transfer among hardware devices, including the time and date. You may be prompted for tasks such as installing software, running utilities, or changing Windows settings. The BIOS initializes the operating system, determines how the computer will interact with your computer model, product category, and series or family. Most software and BIOS updates on the HP Web site at http://www.hp.com. 3. Some download packages contain a file...
Notebook PC User Guide - Windows 7
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... the location on the HP Web site that provides software for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the instructions on battery power or connected to your computer: Select Start > Help and Support > Maintain > Software Updates. 2. The system automatically shuts down the computer or initiate Sleep or Hibernation. Do not shut down after the BIOS has successfully updated. Access the page on your hard drive...
... the location on the HP Web site that provides software for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the instructions on battery power or connected to your computer: Select Start > Help and Support > Maintain > Software Updates. 2. The system automatically shuts down the computer or initiate Sleep or Hibernation. Do not shut down after the BIOS has successfully updated. Access the page on your hard drive...
Notebook PC User Guide - Windows 7
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Click the option for software and driver downloads, type your hard drive. When prompted, click Save and then select a storage location on your computer model number in the Search box, and then press enter. 3. If prompted to your computer. Click your operating system. 5. Updating programs and drivers 103 Select your specific product from the models listed. 4. To do this, click Download only to save the file to do so...
Click the option for software and driver downloads, type your hard drive. When prompted, click Save and then select a storage location on your computer model number in the Search box, and then press enter. 3. If prompted to your computer. Click your operating system. 5. Updating programs and drivers 103 Select your specific product from the models listed. 4. To do this, click Download only to save the file to do so...
Notebook PC User Guide - Windows 7
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... 9 battery temperature 70 battery, identifying 11 bays battery 9 hard drive 9 BIOS, updating 101 Blu-ray Disc playing 43 removing 48 Bluetooth device 13, 19 Bluetooth label 12 boot options 99 boot order 99 button sound 99 buttons power 4 TouchPad right/left 2, 24 C cables LAN 22 USB 80 calibrating battery 68 caps lock light, identifying 3 Card Reader Power Saving 99 CD copying 46 playing 43 removing 48 CD drive 41, 74 changing the language of Setup Utility 96 charging batteries 66, 68 checking audio functions 36 compartments memory module 9 components additional hardware 11...
... 9 battery temperature 70 battery, identifying 11 bays battery 9 hard drive 9 BIOS, updating 101 Blu-ray Disc playing 43 removing 48 Bluetooth device 13, 19 Bluetooth label 12 boot options 99 boot order 99 button sound 99 buttons power 4 TouchPad right/left 2, 24 C cables LAN 22 USB 80 calibrating battery 68 caps lock light, identifying 3 Card Reader Power Saving 99 CD copying 46 playing 43 removing 48 CD drive 41, 74 changing the language of Setup Utility 96 charging batteries 66, 68 checking audio functions 36 compartments memory module 9 components additional hardware 11...
Notebook PC User Guide - Windows 7
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...(network 8 K keyboard hotkey, identifying 28 keys esc 5 fn 5 function 5 navigation 5 Windows applications 5 Windows logo 5 L labels Bluetooth 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 99 language support 99 latch, battery release 9 light power 3 lights caps lock 3 Digital Media Slot 8 optical drive 7 webcam 6 wireless 3 local area network (LAN) cable required 22 connecting cable 22 low battery level 67 M Main menu 98 maintenance Disk Cleanup 75 Disk Defragmenter 75 managing a power-on password 91 managing an administrator password 90 media controls...
...(network 8 K keyboard hotkey, identifying 28 keys esc 5 fn 5 function 5 navigation 5 Windows applications 5 Windows logo 5 L labels Bluetooth 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 99 language support 99 latch, battery release 9 light power 3 lights caps lock 3 Digital Media Slot 8 optical drive 7 webcam 6 wireless 3 local area network (LAN) cable required 22 connecting cable 22 low battery level 67 M Main menu 98 maintenance Disk Cleanup 75 Disk Defragmenter 75 managing a power-on password 91 managing an administrator password 90 media controls...