User Guide
Page 3
... the copy paper type...30 6 Copy (HP Deskjet F4424 All-in-One only) Copy text or mixed documents 33 7 Work with cartridges Check the estimated ink levels 37 Order ink supplies...38 Automatically clean print cartridges 39 Manually clean print cartridges 39 Replace the cartridges...40 Cartridge warranty information 42 8 Solve a problem HP support...43 Setup troubleshooting...46 Print...
... the copy paper type...30 6 Copy (HP Deskjet F4424 All-in-One only) Copy text or mixed documents 33 7 Work with cartridges Check the estimated ink levels 37 Order ink supplies...38 Automatically clean print cartridges 39 Manually clean print cartridges 39 Replace the cartridges...40 Cartridge warranty information 42 8 Solve a problem HP support...43 Setup troubleshooting...46 Print...
User Guide
Page 50
You can cause errors. Solve a problem For more information on the product....installing the software and connecting the USB cable, see the Start Here guide that the cartridges are listed in -One with my computer Solution: You must first install the software that came with the product... before connecting the USB cable. If you have ink • Solution 5: Load paper in the USB cable until the issue is straightforward. I connected the USB cable, but I am having problems using the HP...
You can cause errors. Solve a problem For more information on the product....installing the software and connecting the USB cable, see the Start Here guide that the cartridges are listed in -One with my computer Solution: You must first install the software that came with the product... before connecting the USB cable. If you have ink • Solution 5: Load paper in the USB cable until the issue is straightforward. I connected the USB cable, but I am having problems using the HP...
User Guide
Page 80
... for planning purposes only. Solution 2: Check the ink levels in the print cartridges Solution: Check the estimated ink levels remaining in order, with the print cartridges. Errors If the product has an error, the lights on the product might flash, or an error message might need to be cleaned or there was placed incorrectly on...
... for planning purposes only. Solution 2: Check the ink levels in the print cartridges Solution: Check the estimated ink levels remaining in order, with the print cartridges. Errors If the product has an error, the lights on the product might flash, or an error message might need to be cleaned or there was placed incorrectly on...
User Guide
Page 81
... Turn off the product, and then turn it on the product. Fast blinking E E E On On On Fast blinking Fast blinking Print cartridges are on or flashing on again. Open the front access door, and check that the carriage is not blocked. fast blinking Current ink level ...paper jam, and then press any button to resume. Scanner failure Turn off the product. 2. The product has a fatal error. 1. Errors 79 If the problem persists, contact HP customer support. Unplug the power cord. fast blinking On All ! The product has a paper jam. fast blinking Number On ...
... Turn off the product, and then turn it on the product. Fast blinking E E E On On On Fast blinking Fast blinking Print cartridges are on or flashing on again. Open the front access door, and check that the carriage is not blocked. fast blinking Current ink level ...paper jam, and then press any button to resume. Scanner failure Turn off the product. 2. The product has a fatal error. 1. Errors 79 If the problem persists, contact HP customer support. Unplug the power cord. fast blinking On All ! The product has a paper jam. fast blinking Number On ...
User Guide
Page 83
...types for the HP All-in ink-backup mode with the tri-color print cartridge. Memory is full Solution: Try making fewer copies at www.hp.com/support. Solution cartridge. The black print cartridge has been removed. File messages The following is a list of Copies display Tri-color Current On ...mismatch Solution: To find support and warranty information, go to the HP Web site at a time. and fourth indicator blinking The black print cartridge is no longer acceptable. Replace the black print cartridge, or print in -One Errors 81 If prompted, choose your country/region, and then click ...
...types for the HP All-in ink-backup mode with the tri-color print cartridge. Memory is full Solution: Try making fewer copies at www.hp.com/support. Solution cartridge. The black print cartridge has been removed. File messages The following is a list of Copies display Tri-color Current On ...mismatch Solution: To find support and warranty information, go to the HP Web site at a time. and fourth indicator blinking The black print cartridge is no longer acceptable. Replace the black print cartridge, or print in -One Errors 81 If prompted, choose your country/region, and then click ...
User Guide
Page 85
... hard drive Solution: Empty the Recycle Bin on your computer for example, delete temporary files. Errors 83 You might need to remove files from the hard disk; Install the tri-color print cartridge. No scan options Solution: Make sure the software is resolved. • Solution 1: Close .... Solve a problem Cannot crop Try the following solutions to add more information, see : Replace the cartridges Cause: The product was in ink-backup mode with the HP All-in-One. Solutions are not being used Solution: Close all applications that came with your hard drive Solution 1: ...
... hard drive Solution: Empty the Recycle Bin on your computer for example, delete temporary files. Errors 83 You might need to remove files from the hard disk; Install the tri-color print cartridge. No scan options Solution: Make sure the software is resolved. • Solution 1: Close .... Solve a problem Cannot crop Try the following solutions to add more information, see : Replace the cartridges Cause: The product was in ink-backup mode with the HP All-in-One. Solutions are not being used Solution: Close all applications that came with your hard drive Solution 1: ...
User Guide
Page 86
...is drying Solution: Leave the sheet in wrong slot • Print cartridge problem Non-HP cartridges installed Solution: Follow the prompts on a flat surface to dry. and connection-related error messages: • Improper shutdown Improper shutdown Solution: Press the On ...list of print cartridge error messages: • Non-HP cartridges installed • Previously used , it on the computer screen to continue or replace the indicated print cartridges with genuine HP cartridges. 84 Solve a problem Print cartridge messages The following is a list of paper-related error messages: ...
...is drying Solution: Leave the sheet in wrong slot • Print cartridge problem Non-HP cartridges installed Solution: Follow the prompts on a flat surface to dry. and connection-related error messages: • Improper shutdown Improper shutdown Solution: Press the On ...list of print cartridge error messages: • Non-HP cartridges installed • Previously used , it on the computer screen to continue or replace the indicated print cartridges with genuine HP cartridges. 84 Solve a problem Print cartridge messages The following is a list of paper-related error messages: ...
User Guide
Page 87
.... You do not need to replace the print cartridges until print quality becomes unacceptable. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Errors 85 Ink levels might not be available for the indicated print cartridges. You do not need to replace the print cartridges until print quality becomes unacceptable. When you receive...
.... You do not need to replace the print cartridges until print quality becomes unacceptable. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Errors 85 Ink levels might not be available for the indicated print cartridges. You do not need to replace the print cartridges until print quality becomes unacceptable. When you receive...
User Guide
Page 89
... are fully inserted and locked in order, with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 87 Remove the black print cartridge from the slot on . 2. If it is still covering the ink nozzles, gently remove the clear plastic tape by using ...the correct print cartridges for possible damage to make sure you do not remove the copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with the most likely solution first. Check for your product....
... are fully inserted and locked in order, with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 87 Remove the black print cartridge from the slot on . 2. If it is still covering the ink nozzles, gently remove the clear plastic tape by using ...the correct print cartridges for possible damage to make sure you do not remove the copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with the most likely solution first. Check for your product....
User Guide
Page 91
... only print jobs from a memory card). Solve a problem 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. You cannot initiate a print job from the control panel (such as printing a photo from the computer. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Cause: The print...
... only print jobs from a memory card). Solve a problem 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. You cannot initiate a print job from the control panel (such as printing a photo from the computer. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Cause: The print...
User Guide
Page 93
...tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 91 Do not touch the ink nozzles or the copper-colored contacts. If they are, remove and reinsert the print cartridges and verify that they are fully inserted and locked in wrong slot Solution: Make sure... the print cartridges are using the pink pull tab. Make sure the clear plastic...
...tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Errors 91 Do not touch the ink nozzles or the copper-colored contacts. If they are, remove and reinsert the print cartridges and verify that they are fully inserted and locked in wrong slot Solution: Make sure... the print cartridges are using the pink pull tab. Make sure the clear plastic...
User Guide
Page 95
... it, and then pull it toward you out of the slot. Press down on the right. Press down on the left. Solve a problem 1 Tri-color print cartridge 2 Black print cartridge 5. Errors 93 4. Remove the black print cartridge from the slot on the cartridge to release it, and then pull it toward you out of the slot. 9.
... it, and then pull it toward you out of the slot. Press down on the right. Press down on the left. Solve a problem 1 Tri-color print cartridge 2 Black print cartridge 5. Errors 93 4. Remove the black print cartridge from the slot on the cartridge to release it, and then pull it toward you out of the slot. 9.
User Guide
Page 97
... same time. Inspect the print cartridge contacts for the tri-color print cartridge on the left side. 5. Repeat steps 1 and 2 for ink and debris buildup. 5. These can damage the print cartridges). Do not leave a print cartridge outside the HP All-in-One for cleaning print cartridges. • Distilled, filtered, ...carridge(s) that will not come apart or leave fibers. Errors 95 Reinsert the print cartridge by sliding it clicks into the slot on the product and open the print cartridge door. Then push the print cartridge forward until the print carriage is idle and silent,...
... same time. Inspect the print cartridge contacts for the tri-color print cartridge on the left side. 5. Repeat steps 1 and 2 for ink and debris buildup. 5. These can damage the print cartridges). Do not leave a print cartridge outside the HP All-in-One for cleaning print cartridges. • Distilled, filtered, ...carridge(s) that will not come apart or leave fibers. Errors 95 Reinsert the print cartridge by sliding it clicks into the slot on the product and open the print cartridge door. Then push the print cartridge forward until the print carriage is idle and silent,...
User Guide
Page 99
Cause: One or both of the print cartridges were having a problem. You cannot initiate a print job from the computer. Solve a problem Errors 97 NOTE: During ink-backup mode, the product can only print jobs from the control panel (such as copying or scanning an original). For more information, see Printing in ink-backup mode.
Cause: One or both of the print cartridges were having a problem. You cannot initiate a print job from the computer. Solve a problem Errors 97 NOTE: During ink-backup mode, the product can only print jobs from the control panel (such as copying or scanning an original). For more information, see Printing in ink-backup mode.
User Guide
Page 111
Index A after the support period 45 B blank copy 78 scan 73 border 77 C color dull 61 connection problems HP All-in-One will not turn on 46 copy blank 78 missing information 77 paper types, recommended 30 specifications 102 troubleshooting 75 crop fails 83 customer support warranty ... 53, 55, 59, 63 reversed page order 69 specifications 102 troubleshooting 67 vertical streaks 65 print cartridges damaged 87 error message 86, 87 incorrect 86 low ink 71 low on ink 86 missing 87 non-HP ink 84 previously used 85 print quality smeared ink 53 print settings print quality 52 problems copy...
Index A after the support period 45 B blank copy 78 scan 73 border 77 C color dull 61 connection problems HP All-in-One will not turn on 46 copy blank 78 missing information 77 paper types, recommended 30 specifications 102 troubleshooting 75 crop fails 83 customer support warranty ... 53, 55, 59, 63 reversed page order 69 specifications 102 troubleshooting 67 vertical streaks 65 print cartridges damaged 87 error message 86, 87 incorrect 86 low ink 71 low on ink 86 missing 87 non-HP ink 84 previously used 85 print quality smeared ink 53 print settings print quality 52 problems copy...