HP EliteDesk 800 Research

Hardware Reference Guide

Page 11
...Audio Manager icon in the Windows taskbar. Some models have a bezel blank covering one or more drive bays. 1 5.25-inch Half-Height Drive Bay (behind bezel) 6 Hard Drive Activity Light 2 USB 2.0 Ports (black) 7 Slim Optical Drive (optional) 3 USB 3.0 Ports (blue) 8 3.5-inch Media Card Reader (optional) 4 Headphone Connector 9 Microphone/Headphone Connector 5 Dual-State Power Button NOTE: When a device is displaying a diagnostic code. NOTE: The Power On Light is normally white when the power is on. ENWW Tower (TWR) front panel components 3 Refer to the Maintenance and Service Guide...

Hardware Reference Guide

Page 13
...a bezel blank covering the optical drive bay. 1 Slim Optical Drive (optional) 5 Headphone Connector 2 USB 2.0 Ports (black) 6 Hard Drive Activity Light 3 USB 3.0 Ports (blue) 7 Dual-State Power Button 4 Microphone/Headphone Connector 8 SD Media Card Reader (optional) NOTE: When a device is on. ENWW Ultra-slim Desktop (USDT) front panel components 5 Ultra-slim Desktop (USDT) front panel components Drive configuration may vary by double-clicking the Audio Manager icon in the Windows taskbar. You can reconfigure the connector at any time by model. NOTE: The Power On Light is...

Hardware Reference Guide

Page 14
... for powered audio devices (green) 8 PS/2 Mouse Connector (green) 3 USB 2.0 Ports (black) 9 RJ-45 Network Connector 4 DisplayPort Monitor Connectors 5 VGA Monitor Connector 10 Serial Connector 11 Line-In Audio Connector (blue) 6 USB 3.0 Ports (blue) NOTE: An optional second serial port and an optional parallel port are available from HP. When a device is installed in one of the system board slots, the video connectors on the graphics card and the integrated graphics on the system board may be disabled by doubleclicking the Audio Manager icon in Computer Setup. 6 Chapter...

Hardware Reference Guide

Page 15
...SFF) rear panel components 1 PS/2 Mouse Connector (green) 7 PS/2 Keyboard Connector (purple) 2 RJ-45 Network Connector 8 DisplayPort Monitor Connectors 3 Serial Connector 4 USB 2.0 Ports (black) 9 VGA Monitor Connector 10 USB 3.0 Ports (blue) 5 Line-In Audio Connector (blue) 11 Line-Out Connector for such a configuration, only the display connected to the discrete graphics card will pop up asking if you want to use the connector for a line-in device or a microphone. However, for powered audio devices (green) 6 Power Cord Connector NOTE: An optional second serial port...

Hardware Reference Guide

Page 119
... through the operating system, then turn on the system board as long as compact discs or USB flash drives, from the power outlet and disconnect any security devices that were disengaged when the computer cover or access panel was removed. Disconnect the cables on the rear of the optical drive (1), push the green release latch on the right rear side of the drive toward the center of the drive (2), then slide...

Illustrated Parts & Service Map - HP EliteDesk 800 G1 - Small Form Factor

Page 1
...Rear: (2) USB 3.0 ports, (4) USB 2.0 ports, (2) DisplayPort, VGA, serial port, PS/2 mouse and keyboard, RJ-45 network connector, 3.5mm audio in/out jacks • Windows 8 • Windows 7 • Novell SUSE Linux Enterprise Desktop 11 • FreeDOS 2.0 Spare Parts System Unit 1 Front bezel 2 Access panel 3 Power supply, 92% efficient * Power supply, 90% efficient * Power supply, standard * Optical drive bezel blank * Not shown 732757-001 732760-001 702455-001 702456-001 702457-001 732769-001 Cables 1 Front I/O assembly 2 Power switch assembly 3 SATA drive power cable * Hard drive SATA...

Illustrated Parts & Service Map - HP EliteDesk 800 G1 - Small Form Factor

Page 2
...error Keyboard failure. 501-Display Adapter Fail- Replace keyboard. Replace system board 1. Replace graphics card. 1. System unable to fail. Check connector for proper seating, type, and HP compatibility. 3. HP EliteDesk 800 G1, SFF Chassis 723288-001 page 2 Detects Imminent Failure Recommended Action 1. Miscellaneous Parts 1 Fan sink 2 Fan duct 3 Speaker 4 Hood sensor * Solenoid lock * Printer port, PCI card * HP Ultraslim Keyed Cable Lock * Rubber foot * Chassis stand * Serial port, PCI card * Hard drive conversion bracket * USB powered speakers * Mouse, PS2, optical * Mouse...

Illustrated Parts & Service Map - HP EliteDesk 800 G1 - Small Form Factor

Page 3
...disable) • Press the ESC key for all installed BIOS-controlled storage devices. Hardware Power Management - Deleting a Power-On or Setup password 1. Applies the selected default settings and clears any established passwords. Save Changes and Exit - Specify boot order for Startup Menu" message is displayed. - Password Options - Control minimum fan speed. As soon as the computer turns on password, go to disable/notify user/setup password. To change the Setup password, as soon as the computer turns on F9 & F12 • Network Server Mode Smart Cover - Press Enter...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 15
...front panel LEDs and audible codes on . Refer to use the connector for a microphone Line-In device or a headphone. Tower (TWR) front panel components Drive configuration may vary by double-clicking the Audio Manager icon in the Windows taskbar. Some models have a bezel blank covering one or more drive bays. 1 5.25-inch Half-Height Drive Bay (behind bezel) 6 Hard Drive Activity Light 2 USB 2.0 Ports (black) 7 Slim Optical Drive (optional) 3 USB 3.0 Ports (blue) 8 3.5-inch Media Card Reader (optional) 4 Headphone Connector 9 Microphone/Headphone Connector 5 Dual-State Power Button...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 17
...interpret the code. Some models have a bezel blank covering the optical drive bay. 1 Slim Optical Drive (optional) 5 Headphone Connector 2 USB 2.0 Ports (black) 6 Hard Drive Activity Light 3 USB 3.0 Ports (blue) 7 Dual-State Power Button 4 Microphone/Headphone Connector 8 SD Media Card Reader (optional) NOTE: When a device is displaying a diagnostic code.Refer to Interpreting POST diagnostic front panel LEDs and audible codes on . Ultra-slim Desktop (USDT) front panel components Drive configuration may vary by double-clicking the Audio Manager icon in the Windows taskbar...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 18
... board may be disabled by double-clicking the Audio Manager icon in the Windows taskbar. When a graphics card is plugged into the blue Line-In Audio Connector, a dialog box will pop up asking if you want to the discrete graphics card will display POST messages. However, for such a configuration, only the display connected to use the connector for powered audio devices (green) 8 PS/2 Mouse Connector (green) 3 USB 2.0 Ports (black) 9 RJ-45 Network Connector 4 DisplayPort Monitor Connectors 5 VGA Monitor Connector 10 Serial Connector 11 Line-In Audio Connector...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 19
...graphics card is plugged into the blue Line-In Audio Connector, a dialog box will display POST messages. When a device is installed in one of the system board slots, the video connectors on the graphics card and the integrated graphics on the system board may be disabled by double-clicking the Audio Manager icon in the Windows taskbar. Small Form Factor (SFF) rear panel components 1 PS/2 Mouse Connector (green) 7 PS/2 Keyboard Connector (purple) 2 RJ-45 Network Connector 8 DisplayPort Monitor Connectors 3 Serial Connector 4 USB 2.0 Ports (black) 9 VGA Monitor Connector...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 20
... when contacting customer service for assistance. 8 Chapter 1 Product features Keep these numbers available for use the connector for a line-in the Windows taskbar. Ultra-slim Desktop (USDT) rear panel components 1 Line-Out Connector for powered audio devices 6 VGA Monitor Connector (green) 2 USB 2.0 Ports (black) 7 Power Cord Connector 3 USB 3.0 Ports (blue) 8 Line-In Audio Connector (blue) 4 DisplayPort Monitor Connectors 9 RJ-45 Network Connector 5 PS/2 Keyboard Connector (purple) 10 PS/2 Mouse Connector (green) NOTE: When a device is installed, all of the...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 202
... one of Windows 8. ● Legacy Support-Enable/Disable. You cannot change this option, a Setup password must be changed by pre-approved digital certificates to use alternative operating systems. 190 Chapter 8 Computer Setup (F10) Utility DriveLock Security Allows you to disabled. ● Key Management-This option lets you manage the custom key settings. ◦ Clear Secure Boot Keys-Don't Clear/Clear. When this setting enabled. Secure Boot Configuration This is enabled. ● Reset of the Embedded Security Device. Secure Boot enabled also sets Legacy Support to...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 237
... link light never flashes. Run Computer Setup and enable network controller. 2. Solving Network Problems 225 Network controller is disabled. 1. Enable the network controller in the operating system using Device Manager. To access Device Manager in Windows 7, click Start, select Control Panel, and then select Device Manager. Network controller is not set up properly. To access Device Manager in Windows 8, from the Start screen, type c, select Control Panel from the list of applications, and then select Device Manager. Network driver is...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 238
... the configuration of the network controller. Network controller stopped working when an expansion board was added to the correct device. Under the Computer Setup Advanced menu, change the resource settings for a new expansion board were installed. The expansion board installed is attached to the incorrect connector. Cause Solution The cable is not configured for this computer. Contact an authorized service provider. Select the Network and Sharing Center icon in Windows 8, from the Start screen, type c, and then select Control Panel...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 245
... the device. 2. A USB device, headphone, or microphone is not installed. 1. Cause Internet Service Provider (ISP) account is not properly connected. 1. Plug in . Replace the device. 2. Solving front panel component problems If you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to the common causes and solutions listed in the following table. Cause Solution Device is not set to Enabled in Computer Setup. Cable/DSL modem is not plugged in cable/DSL...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 264
... is plugged in case they are discharged of the computer or optional equipment. Remove the computer cover or access panel. See Computer Setup (F10) Utility on pins 1 and 2, then repeat steps 6 through Computer Setup. Allow the operating system to disconnect the power cord can damage the electronic components of static electricity by briefly touching a grounded metal object. Establish the new passwords in the Management Engine BIOS Extension...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 294
... replacement 132 power switch assembly, spare part number 23, 28 preparation for disassembly 94 processor removal and replacement 136 SATA cable, spare part number 23 Smart Cover Lock removal and replacement 125 solenoid lock removal and replacement 125, 128 solenoid lock, spare part number 24 speaker removal and replacement 134 speaker, spare part number 24, 27 system board removal and replacement 138 system board, spare part number 22, 27, 28 Smart Cover Lock SFF removal and replacement 125 SFF spare part number 125 USDT spare part number 160 software problems 235 servicing...

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Page 295
... part number 16, 21 front USB panel removal and replacement 76 PCI expansion slot daughter card 92 power supply removal and replacement 89 power supply, spare part number 15, 20 power switch assembly removal and replacement 77 power switch assembly, spare part number 16, 21 preparation for disassembly 44 processor removal and replacement 81 SATA hard drive cable, spare part number 20 SATA optical drive cable, spare part number 20 solenoid lock removal and replacement 83, 86 speaker removal and replacement 82 speaker, spare part number 17, 20 system board removal and replacement 92 system board...

HP EliteDesk 800 Research

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Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

Maintenance and Service Guide - HP EliteDesk 800 G1 Tower, HP EliteDesk 800 G1 Small Form Factor, HP EliteDesk 800 G1 Ultra-Slim

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