HP EliteDesk 800 G2 Support and Manuals
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Popular HP EliteDesk 800 G2 Manual Pages
Getting Started Guide - Page 6
... system 22 Downloading Windows updates ...22 Customizing the monitor display ...22 Turning off the computer ...23 If you encounter issues ...23 Performing basic troubleshooting ...23 Visual inspection: No boot, no power, no video 23 Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes ...24 HP Support Assistant ...24 Using HP PC Hardware Diagnostics...
Getting Started Guide - Page 17
...instructions to set from the drive.
Run System Recovery from backups you have a problem that might be sure to back up your
settings. Follow the on your computer, or if you can restore it from support...time-saver if you installed on the computer at the factory.
Go to http://www.hp.com/support, select your permission or password when you installed after purchase. Select ...
Hardware Reference Guide - Page 8
...is a problem with the computer and it is plugged into the system, even when the system is on.
Some models have ...model. Front panel components
Drive configuration may vary by double-clicking the Audio Manager icon in the Windows taskbar.
NOTE: The USB 2.0 Charging Port also provides current to interpret the code.
2 Chapter 1 Product features Refer to the Maintenance and Service Guide...
Maintenance and Service Guide - Page 12
... the code.
2 Chapter 1 Product features If it is flashing red, there is a problem with ...codes on . The charging current is available whenever the power cord is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if you want to use the connector for a microphone Line-In device or a headphone. You can reconfigure the connector at any time by model. Some models...
Maintenance and Service Guide - Page 33
... DIMMs must be populated with x8 and x16 DDR devices; Memory 23
To achieve the maximum memory support, you install unsupported DIMMs.
Populating DIMM sockets
There are populated with up to 64-GB of memory configured in a high-performing dual channel mode. The sockets are installed. Memory
Description 16-GB, PC4-17000 8-GB, PC4-17000 4-GB, PC4...
Maintenance and Service Guide - Page 76
... a hard drive (when supported by pressing F3 during power-on. ● Establish an administrator password that controls access to the Computer Setup (F10) Utility and the
settings described in this application directly...5 Computer Setup (F10) Utility Turn on or restarting the system.
You can be used in the Computer Setup Utilities menu: Main, Security, Advanced, and UEFI Drivers. NOTE:...
Maintenance and Service Guide - Page 78
...
● MicroCode Revision
● Processor Stepping
● DIMM size (for specific Computer Setup options may vary depending on the setting in 'BIOS Update Preferences'.
68 Chapter 5 Computer Setup (F10) Utility Computer Setup-Main
NOTE: Support for each installed module)
● System BIOS version
● ME Firmware version (Intel only)
● Video BIOS version
● Super...
Maintenance and Service Guide - Page 82
... that the computer can boot from errors, warnings, and password prompts during a service event. NOTE: Notify user alerts the user with a POST error on the first boot after the sensor detects removal of the menus in F10 Setup and the keyboard layout. If the password is configured to reset security settings during boot up from Keyboard Ports...
Maintenance and Service Guide - Page 109
...Reseat DIMMs. Power on the front of the computer. Replace DIMMs one at a time to reseat, install, or remove a DIMM module.
1. NOTE: DIMM1 or XMM1 must be installed. Solving Network Problems
Some common causes and solutions for network problems are codes for specific problems.
3. Table 6-2 Solving Network Problems Network driver does not detect network controller. Enable the network controller...
Maintenance and Service Guide - Page 110
...
Table 6-2 Solving Network Problems (continued) Network driver does not detect network ...driver is network activity. Disable auto-sensing capabilities and force the system into the correct operating mode.
100 Chapter 6 Troubleshooting...set up properly. To access Device Manager in the taskbar search box, and then select Device Manager from the list of applications. Run Computer Setup...
Maintenance and Service Guide - Page 117
....
2. The correct device driver is not configured properly. Solving Internet access problems
If you encounter problems with your ISP. IP address is not installed.
1. Solving front panel component problems
If you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to Enabled in the following table.
If possible, replace the cable. 2. USB...
Maintenance and Service Guide - Page 120
... errors that have numeric codes associated with the expansion card.
6. DMA or timers. Flash the ROM if needed.
3. Clear CMOS. (See Password security and resetting CMOS on page 117.)
5. To establish the schedule, reconfigure the computer to see Computer Setup (F10) Utility on Computer Setup, see if the problem remains.
4. Invalid time or date in configuration memory...
Maintenance and Service Guide - Page 121
... and Replacement section for instructions on installing a new battery.
1. Reboot the computer.
2. Use Computer Setup to proper version.
2. Unplug the power cord, re-seat the memory modules, and reboot the computer.
3. If the error persists, replace the system board. The product information programmed into the system board is not supported by the BIOS. If the error persists, replace the...
Maintenance and Service Guide - Page 123
...Available at http://www.hp.com/support.)
Back up contents and replace hard drive. have a hard drive firmware patch that will fix an
erroneous error message.)
2.
3. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.)
Back up contents and replace hard drive. Replace the hard disk drive.
Clear CMOS. (See Password security and resetting CMOS...
Maintenance and Service Guide - Page 142
..., programs, and drivers. To prevent loss of information, be sure to http://www.hp.com/support, select your country or region, and follow the on -screen instructions to create system...a recovery disc set up any personal information, use the System Recovery feature. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on -screen instructions. However, you ...
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