Maintenance and Service Guide
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Table of contents 1 Product features ...1 Standard configuration features ...1 Front panel components (EliteDesk 800, ProDesk 600, and HP MP9 1 Front panel components (EliteDesk 705 and ProDesk 400 2 Rear panel components (EliteDesk 800, EliteDesk 705, ProDesk 600, and HP MP9 3 Rear panel components (ProDesk 400) ...4 Serial number location ...5 2 Illustrated parts catalog ...6 Desktop Mini (DM) chassis spare parts ...6 Computer major components ...6 Cables ...8 Misc parts...
Table of contents 1 Product features ...1 Standard configuration features ...1 Front panel components (EliteDesk 800, ProDesk 600, and HP MP9 1 Front panel components (EliteDesk 705 and ProDesk 400 2 Rear panel components (EliteDesk 800, EliteDesk 705, ProDesk 600, and HP MP9 3 Rear panel components (ProDesk 400) ...4 Serial number location ...5 2 Illustrated parts catalog ...6 Desktop Mini (DM) chassis spare parts ...6 Computer major components ...6 Cables ...8 Misc parts...
Maintenance and Service Guide
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... System board ...49 System board callouts, EliteDesk 800, ProDesk 600, and HP MP9 Retail System 51 System board callouts, EliteDesk 705 ...52 System board callouts, ProDesk 400 ...53 Internal WLAN antenna cable removal/installation ...54 Changing from desktop to tower configuration ...57 5 Computer Setup...SMART ATA drives ...18 Cable management ...19 4 Removal and replacement procedures - desktop mini (DM) chassis 20 Preparation for disassembly ...20 Top cover ...21 Front bezel ...22 Hard drive ...23 Secondary fan (EliteDesk 800 and MP9 models only) ...26 Drive cage ...27 M.2 PCIe solid state...
... System board ...49 System board callouts, EliteDesk 800, ProDesk 600, and HP MP9 Retail System 51 System board callouts, EliteDesk 705 ...52 System board callouts, ProDesk 400 ...53 Internal WLAN antenna cable removal/installation ...54 Changing from desktop to tower configuration ...57 5 Computer Setup...SMART ATA drives ...18 Cable management ...19 4 Removal and replacement procedures - desktop mini (DM) chassis 20 Preparation for disassembly ...20 Top cover ...21 Front bezel ...22 Hard drive ...23 Secondary fan (EliteDesk 800 and MP9 models only) ...26 Drive cage ...27 M.2 PCIe solid state...
Maintenance and Service Guide
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For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. 2 Illustrated parts catalog Desktop Mini (DM) chassis spare parts NOTE: HP continually improves and changes product parts. Computer major components Item Description (1) Top cover (2) Front bezel (ProDesk model shown) (3) External power supply, 90W 90 W 65 W (4) System board (includes replacement thermal material) 6 Chapter 2 Illustrated parts catalog
For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. 2 Illustrated parts catalog Desktop Mini (DM) chassis spare parts NOTE: HP continually improves and changes product parts. Computer major components Item Description (1) Top cover (2) Front bezel (ProDesk model shown) (3) External power supply, 90W 90 W 65 W (4) System board (includes replacement thermal material) 6 Chapter 2 Illustrated parts catalog
Maintenance and Service Guide
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... Radeon R7 HD Graphics AMD PRO A8 APU with AMD Radeon R6 HD Graphics AMD PRO A6 APU with AMD Radeon R5 HD Graphics Desktop Mini (DM) chassis spare parts 7 include replacement thermal material) Intel Core i7-6700 Intel Core i7-6700T Intel Core i5-6600 Intel Core...only) Intel Celeron G3900T Intel Celeron G3900TE (MP9 G2 models only) * AMD Processors (705 models; Item Description (5) Memory modules (DDR3, PC3-12800, 1600-MHz)(for use in EliteDesk 705 models) 8-GB 4-GB * Memory modules (DDR4, PC4-17000, 2133-MHz)(for use in EliteDesk 800, ProDesk 600, ProDesk 400, and MP9 models)...
... Radeon R7 HD Graphics AMD PRO A8 APU with AMD Radeon R6 HD Graphics AMD PRO A6 APU with AMD Radeon R5 HD Graphics Desktop Mini (DM) chassis spare parts 7 include replacement thermal material) Intel Core i7-6700 Intel Core i7-6700T Intel Core i5-6600 Intel Core...only) Intel Celeron G3900T Intel Celeron G3900TE (MP9 G2 models only) * AMD Processors (705 models; Item Description (5) Memory modules (DDR3, PC3-12800, 1600-MHz)(for use in EliteDesk 705 models) 8-GB 4-GB * Memory modules (DDR4, PC4-17000, 2133-MHz)(for use in EliteDesk 800, ProDesk 600, ProDesk 400, and MP9 models)...
Maintenance and Service Guide
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Misc parts Item Description (1) Heat sink (2) Fan (3) Secondary hard drive fan (for use in EliteDesk 800 and MP9, 65W models) (4) Speaker (5) Power switch/light cover (6) Option board, HDMI (7) Option board, serial port * Option board, DisplayPort (not illstrated) (8) Thermal sensor (9) Hood sensor assembly * Stand * Port cover * HP Ultraslim Keyed Cable Lock Desktop Mini (DM) chassis spare parts 9
Misc parts Item Description (1) Heat sink (2) Fan (3) Secondary hard drive fan (for use in EliteDesk 800 and MP9, 65W models) (4) Speaker (5) Power switch/light cover (6) Option board, HDMI (7) Option board, serial port * Option board, DisplayPort (not illstrated) (8) Thermal sensor (9) Hood sensor assembly * Stand * Port cover * HP Ultraslim Keyed Cable Lock Desktop Mini (DM) chassis spare parts 9
Maintenance and Service Guide
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...), PCIe, 2280SS 128 GB solid-state drive (SSD), PCIe, 2280, NVMe 128 GB solid-state drive (SSD), PCIe, 2280SS External optical drive 8x DVD drive Desktop Mini (DM) chassis spare parts 11
...), PCIe, 2280SS 128 GB solid-state drive (SSD), PCIe, 2280, NVMe 128 GB solid-state drive (SSD), PCIe, 2280SS External optical drive 8x DVD drive Desktop Mini (DM) chassis spare parts 11
Maintenance and Service Guide
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... Adherence to the procedures and precautions described in the "Standby," or "Suspend" modes. desktop mini (DM) chassis NOTE: HP continually improves and changes product parts. Remove/disengage any external devices. 5. Turn off the computer properly through the operating system, ...off any cables. In some systems the cooling fan is on all necessary removal and replacement procedures, run the Diagnostics utility to http://partsurfer.hp.com, select your computer, go to verify that prohibit opening the computer. 2. If the computer is on -screen instructions. The power cord...
... Adherence to the procedures and precautions described in the "Standby," or "Suspend" modes. desktop mini (DM) chassis NOTE: HP continually improves and changes product parts. Remove/disengage any external devices. 5. Turn off the computer properly through the operating system, ...off any cables. In some systems the cooling fan is on all necessary removal and replacement procedures, run the Diagnostics utility to http://partsurfer.hp.com, select your computer, go to verify that prohibit opening the computer. 2. If the computer is on -screen instructions. The power cord...
Maintenance and Service Guide
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Position the top cover upside-down to the top cover by tabs. 1. desktop mini (DM) chassis Remove the bezel from the top cover. Front bezel The front bezel is secured to loose the bottom, interior on the top, interior of the bezel. 4. To install the front bezel, reverse the removal procedure. 22 Chapter 4 Removal and replacement procedures - Pull down so you can access the inside of the bezel (2). 6. Remove the top cover (Top cover on page 20). 2. Prepare the computer for disassembly (Preparation for disassembly on page 21). 3. Disengage the tabs on the bezel (1). 5.
Position the top cover upside-down to the top cover by tabs. 1. desktop mini (DM) chassis Remove the bezel from the top cover. Front bezel The front bezel is secured to loose the bottom, interior on the top, interior of the bezel. 4. To install the front bezel, reverse the removal procedure. 22 Chapter 4 Removal and replacement procedures - Pull down so you can access the inside of the bezel (2). 6. Remove the top cover (Top cover on page 20). 2. Prepare the computer for disassembly (Preparation for disassembly on page 21). 3. Disengage the tabs on the bezel (1). 5.
Maintenance and Service Guide
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desktop mini (DM) chassis To install a HDD, you must transfer the silver and blue isolation mounting guide screws from the HDD (2). Align the guide screws with the slots on the chassis drive cage, press the HDD down into the cage, then slide it forward until it stops and locks in place (1). 24 Chapter 4 Removal and replacement procedures - Pull the release lever next to the rear of the cage (3). 5. 4. While pulling the release lever out, slide the drive back until it stops, then lift the HDD up and out of the HDD away from the old HDD to the new HDD. 6.
desktop mini (DM) chassis To install a HDD, you must transfer the silver and blue isolation mounting guide screws from the HDD (2). Align the guide screws with the slots on the chassis drive cage, press the HDD down into the cage, then slide it forward until it stops and locks in place (1). 24 Chapter 4 Removal and replacement procedures - Pull the release lever next to the rear of the cage (3). 5. 4. While pulling the release lever out, slide the drive back until it stops, then lift the HDD up and out of the HDD away from the old HDD to the new HDD. 6.
Maintenance and Service Guide
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... and replacement procedures - desktop mini (DM) chassis Remove the top cover (Top cover on page 20). 2. Remove the hard drive (Hard drive on page 23). 4. Lift the fan out of the chassis (3). Remove the two screws securing the secondary fan (2). 6. Secondary fan (EliteDesk 800 and MP9 models only) HP EliteDesk 800 G2 and HP MP9 G2 Retail System models include...
... and replacement procedures - desktop mini (DM) chassis Remove the top cover (Top cover on page 20). 2. Remove the hard drive (Hard drive on page 23). 4. Lift the fan out of the chassis (3). Remove the two screws securing the secondary fan (2). 6. Secondary fan (EliteDesk 800 and MP9 models only) HP EliteDesk 800 G2 and HP MP9 G2 Retail System models include...
Maintenance and Service Guide
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... socket. 28 Chapter 4 Removal and replacement procedures - NOTE: An SSD can be installed in only one way. 10. If your model is an EliteDesk 800 or MP9, remove the secondary fan (Secondary fan (EliteDesk 800 and MP9 models only) on the system board. desktop mini (DM) chassis Remove the top cover Top cover on page 21. 3.
... socket. 28 Chapter 4 Removal and replacement procedures - NOTE: An SSD can be installed in only one way. 10. If your model is an EliteDesk 800 or MP9, remove the secondary fan (Secondary fan (EliteDesk 800 and MP9 models only) on the system board. desktop mini (DM) chassis Remove the top cover Top cover on page 21. 3.
Maintenance and Service Guide
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...an EliteDesk 800 or MP9, remove the secondary fan (Secondary fan (EliteDesk 800 and MP9 models only) on page 27). 6. NOTE: A WLAN module can be installed in only one Phillips screw and has two connected antennas. Press the WLAN connectors firmly into the socket on the system board. desktop mini ...(DM) chassis WLAN module Description Intel Dual Band Wireless-AC 7265 NV Intel Dual Band Wireless-AC 8260 + Bluetooth 4.0 Intel Dual Band Wireless-AC 3165 + Bluetooth 4.0 HP WLAN 802.11 a/b/g/n + Bluetooth 4.0 The WLAN module ...
...an EliteDesk 800 or MP9, remove the secondary fan (Secondary fan (EliteDesk 800 and MP9 models only) on page 27). 6. NOTE: A WLAN module can be installed in only one Phillips screw and has two connected antennas. Press the WLAN connectors firmly into the socket on the system board. desktop mini ...(DM) chassis WLAN module Description Intel Dual Band Wireless-AC 7265 NV Intel Dual Band Wireless-AC 8260 + Bluetooth 4.0 Intel Dual Band Wireless-AC 3165 + Bluetooth 4.0 HP WLAN 802.11 a/b/g/n + Bluetooth 4.0 The WLAN module ...
Maintenance and Service Guide
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... antenna positions on page 26). 5. If your model is an EliteDesk 800 or MP9, remove the secondary fan (Secondary fan (EliteDesk 800 and MP9 models only) on the rear panel. 32 Chapter 4 Removal and replacement procedures - Remove the top cover (Top cover on page 23). 4. desktop mini (DM) chassis Remove the hard drive (Hard drive on...
... antenna positions on page 26). 5. If your model is an EliteDesk 800 or MP9, remove the secondary fan (Secondary fan (EliteDesk 800 and MP9 models only) on the rear panel. 32 Chapter 4 Removal and replacement procedures - Remove the top cover (Top cover on page 23). 4. desktop mini (DM) chassis Remove the hard drive (Hard drive on...
Maintenance and Service Guide
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...computer or optional equipment. Remove the hard drive cage (Drive cage on page 20). 2. Do not expose to http://www.hp.com/recycle. 1. Prepare the computer for disassembly (Preparation for this product. Do not disassemble, crush, puncture, short external ...EliteDesk 800 or MP9, remove the secondary fan (Secondary fan (EliteDesk 800 and MP9 models only) on page 26). 5. WARNING! RTC battery The battery that you are discharged of static electricity by plugging the computer into a live AC wall socket. Replace the battery only with a 3-volt lithium coin cell battery. desktop mini...
...computer or optional equipment. Remove the hard drive cage (Drive cage on page 20). 2. Do not expose to http://www.hp.com/recycle. 1. Prepare the computer for disassembly (Preparation for this product. Do not disassemble, crush, puncture, short external ...EliteDesk 800 or MP9, remove the secondary fan (Secondary fan (EliteDesk 800 and MP9 models only) on page 26). 5. WARNING! RTC battery The battery that you are discharged of static electricity by plugging the computer into a live AC wall socket. Replace the battery only with a 3-volt lithium coin cell battery. desktop mini...
Maintenance and Service Guide
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... the computer near the speaker. Pull to disengage the sensor to the chassis that houses the speaker. The sensor is an EliteDesk 800 or MP9, remove the secondary fan (Secondary fan (EliteDesk 800 and MP9 models only) on page 26). 5. Prepare the computer for disassembly (Preparation for disassembly on page 27). 6.... module from the system board (1). 7. Adhesive secures the sensor to the computer chassis (2). Remove the top cover (Top cover on page 23). 4. desktop mini (DM) chassis Remove the hard drive (Hard drive on page 21). 3. To remove the thermal sensor: 1.
... the computer near the speaker. Pull to disengage the sensor to the chassis that houses the speaker. The sensor is an EliteDesk 800 or MP9, remove the secondary fan (Secondary fan (EliteDesk 800 and MP9 models only) on page 26). 5. Prepare the computer for disassembly (Preparation for disassembly on page 27). 6.... module from the system board (1). 7. Adhesive secures the sensor to the computer chassis (2). Remove the top cover (Top cover on page 23). 4. desktop mini (DM) chassis Remove the hard drive (Hard drive on page 21). 3. To remove the thermal sensor: 1.
Maintenance and Service Guide
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Power switch/light cover The power switch/light cover is located at the front, right of the cover away from the computer and lift it off the system board. Rotate the top of the computer, under the top cover. 1. To install the power switch/light cover, reverse the removal procedure. 38 Chapter 4 Removal and replacement procedures - desktop mini (DM) chassis Prepare the computer for disassembly (Preparation for disassembly on page 37). 4. Remove the fan (Fan on page 20). 2. Remove the top cover (Top cover on page 21). 3.
Power switch/light cover The power switch/light cover is located at the front, right of the cover away from the computer and lift it off the system board. Rotate the top of the computer, under the top cover. 1. To install the power switch/light cover, reverse the removal procedure. 38 Chapter 4 Removal and replacement procedures - desktop mini (DM) chassis Prepare the computer for disassembly (Preparation for disassembly on page 37). 4. Remove the fan (Fan on page 20). 2. Remove the top cover (Top cover on page 21). 3.
Maintenance and Service Guide
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HP offers upgrade memory for this computer and advises that the consumer purchase it to avoid compatibility issues with one socket per channel. The DIMM3 socket operates in memory channel B. desktop mini (DM) chassis Item Description 1 SODIMM1 socket, Channel B 2 SODIMM3 socket, Channel A System Board Label DIMM1 DIMM3 Socket Color Black Black The system will...
HP offers upgrade memory for this computer and advises that the consumer purchase it to avoid compatibility issues with one socket per channel. The DIMM3 socket operates in memory channel B. desktop mini (DM) chassis Item Description 1 SODIMM1 socket, Channel B 2 SODIMM3 socket, Channel A System Board Label DIMM1 DIMM3 Socket Color Black Black The system will...
Maintenance and Service Guide
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5. desktop mini (DM) chassis Slide the new SODIMM into the socket at approximately a 30° angle (1) then press the SODIMM down (2) so that the latches lock it in only one way. NOTE: A memory module can be installed in place. Match the notch on the module with the tab on the computer. 42 Chapter 4 Removal and replacement procedures - The computer automatically recognizes the additional memory when you turn on the memory socket. To remove a SODIMM, press outward on the two latches on each side of the SODIMM (1) then pull the SODIMM out of the socket (2). 6.
5. desktop mini (DM) chassis Slide the new SODIMM into the socket at approximately a 30° angle (1) then press the SODIMM down (2) so that the latches lock it in only one way. NOTE: A memory module can be installed in place. Match the notch on the module with the tab on the computer. 42 Chapter 4 Removal and replacement procedures - The computer automatically recognizes the additional memory when you turn on the memory socket. To remove a SODIMM, press outward on the two latches on each side of the SODIMM (1) then pull the SODIMM out of the socket (2). 6.
Maintenance and Service Guide
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... the system board. The heat sink must be installed within 24 hours of the BIOS is being used on the Web at: http://h18000.www1.hp.com/support/files. 46 Chapter 4 Removal and replacement procedures - NOTE: After installing a new processor onto the system board, update the system ROM ...prevent damage to the processor's solder connections. These pins are damaged it . Once pins are very fragile and handling them could cause irreparable damage. desktop mini (DM) chassis Lift the processor (3) straight up and remove it may be found on the computer. CAUTION: Do NOT handle the pins in the...
... the system board. The heat sink must be installed within 24 hours of the BIOS is being used on the Web at: http://h18000.www1.hp.com/support/files. 46 Chapter 4 Removal and replacement procedures - NOTE: After installing a new processor onto the system board, update the system ROM ...prevent damage to the processor's solder connections. These pins are damaged it . Once pins are very fragile and handling them could cause irreparable damage. desktop mini (DM) chassis Lift the processor (3) straight up and remove it may be found on the computer. CAUTION: Do NOT handle the pins in the...
Maintenance and Service Guide
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... to disengage the board from the system board connector, and then remove the expansion connector board from the computer. To remove the expansion connector board: 1. desktop mini (DM) chassis The board is secured with two screws and connects to the a connector on page 20). 2. Prepare the computer for disassembly (Preparation for disassembly...
... to disengage the board from the system board connector, and then remove the expansion connector board from the computer. To remove the expansion connector board: 1. desktop mini (DM) chassis The board is secured with two screws and connects to the a connector on page 20). 2. Prepare the computer for disassembly (Preparation for disassembly...