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Question posted by phlecoy on August 18th, 2022

Dual Channel Issue On Prodesk 400 G3 Mini

HelloI would like upgrade the dual channel function on my Prodesk 400 G3 mini (i3-7100T) but Sodimm slot #3 (DIMM3) doesn't work (RAM beeps error at startup).Only DIMM1 configuration works.Is dual channel possible on the Prodesk 400 G3 mini ?HP documents are not clear about this topic.Many thanks.Philippe (France)

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Request from phlecoy on August 18th, 2022 2:04 PM
I would like to precise that Dimm3 generates Ram beeps errors when sodimm is inserted at startup.

Same beeps occurs when i insert a sodimm inside Dimm3 which works perfectly on Dimm1.

In conclusion, I consider Dimm3 slot is faulty (without any visual problem on insert pins)

Nevertheless, is HP hardware support can confirm Prodesk 400 G3 mini accepts dual channel ?

Product number : Y5F30AV
Serial number : 8CG74089X

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Answer #1: Posted by SonuKumar on August 18th, 2022 7:57 AM

This answer was accepted by the poster of the original question.

SonuKumar

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Would like to ask you something.

Does the motherboard give you beep noises when the original RAM is installed on the other slot?!

If your answer is yes then the slot is faulty.

There are only two instances when your PC will give you beep noises when the memory stick is plugged in.

1. When the memory stick ( RAM ) is faulty.
2. Its the memory slot on the motherboard which is faulty.

Check out a working memory stick on the all the slots on the motherboard. And mark the one on which the working memory is giving beeping noise to the PC.

This would prove the functionality of your memory slots.

https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/HP-p6245d-gives-error-beeps-after-installing-RAM/td-p/2329081

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related HP ProDesk 400 G3 Manual Pages

Maintenance & Service Guide - Page 1

Maintenance and Service Guide HP ProDesk 400 G3 Small Form Factor

Maintenance & Service Guide - Page 10

...USB 3.0 Ports (blue) 7 Dual-State Power Button 4 Microphone Connector NOTE: The Power On Light is normally white when the power is displaying a diagnostic code. Front panel components Drive configuration may vary by model. If ...it is flashing red, there is a problem with the computer and it is on page 92 to POST error messages and ...

Maintenance & Service Guide - Page 23

...chemical burn if the battery is on in this guide for configuring drive Data transfer rate 7/7 15 39.37 in their agents... drive while the computer is handled improperly. Keep hard drives in (100 cm) 400-700 mV 3.3 V, 5 V, 12 V N/A 6.0 Gb/s SATA hard drives ...the appropriate removal and replacement chapter for the chassis you are working on or in water or fire, or expose it to temperatures...

Maintenance & Service Guide - Page 28

...: Small Form Factor Locate the correct vacant expansion socket on the system board and the corresponding expansion slot on page 18). 3. NOTE: The PCI Express sockets support only low profile cards. For dual graphics card configurations, the first (primary) card must be installed in the PCI Express x16 socket. You can install a PCI...

Maintenance & Service Guide - Page 34

...NOTE: Single channel and unbalanced dual channel memory configurations will automatically operate in single channel mode, dual channel mode, or flex mode, depending on the system board can populate the system board with one preinstalled DIMM. Socket DIMM3 operates in a high-performing dual channel mode. DIMMs The memory sockets on how the DIMMs are labeled DIMM1 and DIMM3. DDR4-SDRAM...

Maintenance & Service Guide - Page 35

... disassembly (Preparation for the power to the memory modules or system board. When upgrading the memory, it is important to use memory modules with the least amount of memory describes the total amount of memory assigned to dual channel and the remainder is plugged into an active AC outlet. Before beginning these procedures...

Maintenance & Service Guide - Page 62

.... NOTE: Notify user alerts the user with a POST error on the first boot after the sensor detects removal of...Disabled'. NOTE: If the system is configured to 'Power On from , as well as Esc for the Startup Menu or F10 for a bootable operating ..., most audible beeps from a powered off when power is restored. ■ Power on-causes the computer to power on the hardware configuration. UEFI boot ...

Maintenance & Service Guide - Page 64

... is disabled. The reminder will show the device in the operating system and does not affect the error or warning beeps during POST after the reminder timer has expired. The value you disable individual expansion slots. This function is unavailable to show the device in the operating system. Default is enabled. Default is enabled...

Maintenance & Service Guide - Page 68

...see if the computer functions properly. ● If you need to contact HP support, use "Last Known Configuration." ● Refer to the comprehensive online technical support at startup, refer to the Safety... The flashing lights are error codes that you are working on a network, plug another computer with a different cable into a different video port on specific error messages that may be ...

Maintenance & Service Guide - Page 69

...that the computer and monitor are plugged into a working electrical outlet. ● Check that all the ... board or other option. Refer to POST error messages and diagnostic front panel LEDs and audible... process. NOTE: For sales information and warranty upgrades (Care Packs), call your computer when you ... condition in again. If the system beeps, then the keyboard should be prepared to...

Maintenance & Service Guide - Page 76

... for the blinking red and beep codes. Cause The device is attached to a SATA port that has been hidden in Advanced > Port Options. See POST error messages and diagnostic front panel LEDs...is blinking RED and if any beeps are heard. Observe if the front panel Power LED is selected for the device's SATA port in a multi-hard drive configuration. Drive responds slowly immediately after...

Maintenance & Service Guide - Page 79

Monitor is configured to resume from Sleep state. Otherwise, the computer will shut down the power button for...select Control Panel from the View by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video memory error. 1. Replace DIMMs one at the resolution chosen. CAUTION: When attempting to ...

Maintenance & Service Guide - Page 89

...specific problems. 3. To access Device Manager in the following table. Computer will not start. Beeps and flashing LEDs are codes for network problems are listed in Windows 7, click Start, ...you still cannot resolve the issue, contact Customer Support. NOTE: DIMM1 or XMM1 must always be installed before DIMM4 3. DIMM1 must be installed before DIMM2, and DIMM3 must be installed. Run Computer...

Maintenance & Service Guide - Page 92

...ECC memory modules cannot be affected by configurations with the Management Engine (ME) enabled....functions. Solution Contact an authorized service provider. System will be mixed. 84 Chapter 6 Troubleshooting without diagnostics On some common causes and solutions are listed in dual-channel mode to network server when attempting Remote System Installation. Solution Install a working...

Maintenance & Service Guide - Page 99

... the software is certified by Microsoft for terms and conditions. POST error has occurred. See the Worldwide Limited Warranty for your version Windows. Configuration files are corrupt. Cause ROM issue - "Illegal Operation has Occurred" error message is supported on the system. See POST error messages and diagnostic front panel LEDs and audible codes on the...

Maintenance & Service Guide - Page 100

If a POST error occurs, the screen will beep once after a POST text message is a fast startup process that may be enabled to run all of the system level tests, such as memory count and nonerror text messages. To manually switch to resolve the error condition. Invalid time or date in configuration memory. Clear CMOS. (See Password...

Maintenance & Service Guide - Page 102

... the system board. The storage device configuration will fix an erroneous error message.) 2. Determine if hard drive is about to the MEBx resulted in memory socket identified 1. Reboot the computer. 2. Press the F1 key to the latest BIOS version. 3. in the DIMM1 socket and that each channel has the same amount of memory from...

Maintenance & Service Guide - Page 104

... PCI Express Slot Failed To Initialize There is installed. Replace the system board. 900-CPU Fan Not Detected CPU fan is installed. 500-BIOS Recovery A system BIOS recovery has occurred. Replace chassis, rear chassis, or front chassis fan. 903-Computer Cover Has Been Removed Since N/A Last System Startup 904-SATA Cabling Error One...

Maintenance & Service Guide - Page 105

... the functionality of the following subsystems and conditions: ● AC adapter ● System board power ● Processor failure ● BIOS corruption ● Memory failure ● Graphics failure ● System board failure ● BIOS authentication failure If an error is detected, specific patterns of long and short blinks, accompanied by long and short beeps...

Maintenance & Service Guide - Page 106

... controller has timed out waiting for BIOS to return from system board initialization. 5.5 The embedded controller rebooted the system after the last minor blink. ● Beep error code sequences occur for BIOS to return from graphics initialization. 3.4 The system board displays a power failure (crowbar).* 3.5 The processor is pressed. all models. 4 Thermal 5 System...