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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 9
... a wireless adapter • TV connected to a network-enabled media streaming device, such as an Xbox 360 • Remote users connecting to the HP MediaSmart Server and home network through an Internet browser CAUTION: If you have wireless functionality on your network, be sure to enable your router's security settings to your network depends on your router. This example shows a broadband router connecting the following: • HP MediaSmart Server • Desktop computer • Laptop with your network configuration.
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 10
... switch. 3 Power on the HP MediaSmart Server 1 Plug in. IMPORTANT: Do not attach USB devices to start. The server takes approximately 60 seconds to the HP MediaSmart Server during initial setup. For additional information, see the Installation and Troubleshooting Guide. 8 Chapter 2 Turn on . Connect one end of the Ethernet cable to the server and the other end into an electrical outlet. 2 Connect. Wait for all of the server. The indicator lights blink and change color throughout the startup...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 12
... and Network Health Light Some network hubs, as opposed to switches or routers, may reduce performance between your computer and the HP MediaSmart Server, or the hub may improve the network performance or restore connectivity. Update Your Firewall's Trusted Program List The HP MediaSmart Server Software Installation Disc installs several programs that enable your computer to communicate with the server. Replacing the hub with the server. • If you are recommended before installing the HP MediaSmart Server...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 14
... videos quickly and securely over the Web using HP Photo Webshare, • Centralize your computer and take several minutes. • Windows Installer 3.1 • Microsoft .Net Framework 2.0 • HP Update The HP MediaSmart Server software automatically installs after the components. Installing the HP MediaSmart Server Click Install and follow the instructions on this dialog box if you need additional assistance with the installation and setup. RECOMMENDATION: Click User's Guide on each page. Once the HP software...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 19
Starting Windows Home Server Click Start to log on to Windows Home Server Type the password you experience the full functionality and optimal performance of the HP MediaSmart Server. Logging on and open Windows Home Server. Installing updates ensures that you created during the update process. For additional information, see "Setting the Server Password" on page 15. Checking for HP MediaSmart Server Updates The HP MediaSmart Server installation checks for any updates. IMPORTANT: Do not restart or turn off your home server during the installation. Getting Started 17
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 21
.... Shared Folders and Media Sharing Start copying digital assets from . Getting Started 19 Backups After running the Software Installation Disc on your computer to add them . Congratulations! You are Ready to Start Using Your Server Some HP MediaSmart Server features, such as backups and shared folders, are pre-configured and ready to go as soon as the first software installation is automatically added to the list of computers that...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 49
network connection light is off. 2 Make sure the router or switch has power. 3 Restart the router or switch (or unplug and plug it back in). • The firewall is blocking the connection. 4 If you are correctly plugged in DHCP server. • Check that all the cable connections are using your own Ethernet cable, try using a firewall program, configure it to allow any HP MediaSmart or Windows Home Server applications. • For instructions to use a DHCP...
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 53
... Area Connection (LAN) for wired networks. 6 Wireless Network Connection for Network Connection Issues Question/Issue Probable Cause Answer/Resolution Why is not set up: 1 Click Start, and then select Control Panel. 2 Click View network status and tasks under Network and Internet. 3 In the left pane, click Manage Network Connections. 4 Right-click your network has the correct NetBIOS set to Disable NetBIOS over TCP/IP. Make sure that the NetBIOS setting is the Network connection light off? • Windows Vista.
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HP MediaSmart Server - Installation and Troubleshooting Guide


Page 55
... https:// URLs. Add photos to the HP MediaSmart server's web pages. Upload Photos requires ActiveX control to removing common network issues, this can use non-ActiveX. If you will also https://{your domain perform faster. Once remote access is To work around this: setup and you make webshare work in the Online User's guide. Detailed information is "hpserver"). 2 In addition to be used. Table 6: Common Troubleshooting tips for...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 5
... 7: Troubleshooting HP MediaSmart Server troubleshooting tips: 7-1 What to do if the server is unresponsive 7-2 Power-on indicator is off 7-3 Why is the hard drive light-bar purple? 7-3 Why is the hard drive light-bar red? 7-3 Why is the server's health indicator light red? 7-4 Computer Recovery 7-5 What to do about hardware warning messages? 7-5 Using Server Recovery and Factory Reset 7-7 File transfer failure 7-13 If you cannot access the Windows Home Server 7-14 Health indicator codes 7-14 Network connection troubleshooting tips: 7-16 Network connection...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 6
... causes command error. 7-26 Browser cannot display the page when accessing through URL. 7-26 Other common troubleshooting tips 7-27 How to find the server software and firmware information. 7-27 The first backup is taking a long time. 7-27 What are optimum data throughput speeds for different network interfaces? 7-28 iTunes troubleshooting tips 7-28 iTunes aggregator does not appear to be working. 7-29...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 12
... space. • Make sure that the server's front and back panels are not blocked. • Check that the location of the server is 35° C (95° F). 1-2 Installing Version Update 1.1.1 Before Starting Important information about locating and using the Assistant on page 2-2. 5 Install the HP MediaSmart Server software on additional computers. Maximum environmental temperature for operating the server is not too hot. The location you install the software on your...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 14
...: The HP MediaSmart Server does not support client computers running 64-bit operating systems. Wireless support You must connect the HP MediaSmart Server to run the HP MediaSmart Server software. Table 2: Supported operating systems Windows Vistaa Windows XPb Windows Vista Home Premium Windows XP Media Center Edition 2005 with SP2 and Rollup 2 Windows Vista Business Windows XP Media Center Edition 2005 with SP2 Windows Vista Business N (European Union only) Windows XP Media Center Edition 2004 with SP2 Windows Vista Enterprise Windows XP Tablet Edition with an Ethernet cable...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 16
... end to an available Ethernet port on your router or to a switch that is connected to be solid before proceeding with the software installation. Connect one end of the Ethernet cable to the server and the other end into an electrical outlet. 2 Connect. Figure 2: Connecting to startup. Important: Do not attach USB devices to a router. Turning on the HP MediaSmart Server Connect the HP MediaSmart Server to a power source and to the HP MediaSmart Server during initial...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 17
... the lights are using a firewall or anti-virus program that enable your network. on page 7-4 Updating Your Firewall's Trusted Program List The HP MediaSmart Server Software Installation Disc installs several programs that cannot automatically update its trusted software list, please contact the firewall or anti-virus software vendor to find out how to manually add software to "Learn" new programs. After the HP MediaSmart Server software is installed, the firewall should prompt you complete the software installation, all lights...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 18
... computer) • HP MediaSmart Server software • Windows Home Server Connector • Windows Home Server Setup-the setup runs only on your computer and the HP MediaSmart Server, or the hub may improve the network performance or restore connectivity. Inserting the Software Installation Disc The Software Installation Disc first installs the HP MediaSmart Server software and then the Microsoft Home Server Connector software on the First Computer Use the Software Installation Disc to view or change user account settings. • In Windows Vista, click Start, Control Panel, and then...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 20
... server. Please wait while Windows Home Server: • Configures your hardware • Recovers your data • Starts Windows Home Server Naming the HP MediaSmart Server Type a name for and connects to the server. • Automatically backs up your computer every night. • Monitors the health of the network and computers running Windows Vista. • Enables configuration of the following four requirements: 1-10 Installing Version Update 1.1.1 Write down the server name if you install the Windows Home Server Connector software...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 24
in the The MediaSmart Server tab should be active. 2 Follow the instructions in the Assistant at the bottom of the page. recommended to ensure that the most frequently used server features are set up the HP MediaSmart Server using the Assistant. 1-14 Installing Version Update 1.1.1 See Setting up correctly. 1 At the computer, double-click the Windows Home Server icon task tray and log on using the Assistant on page 2-2 for detailed instructions on .
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 137
.... Use Internet Explorer. For many internet service providers, this can cause problems and occasionally even redirect you to enable download/install at top of browser. • Just inserted the drive while Upload photo was loading. To work in this list, then use the desktop shortcut to access shared folders on the server, right click on the shared folder you wish to use, and click on "map network drive...
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HP EX470, EX475 MediaSmart Server - User's Guide


Page 146
... discover the HP MediaSmart Server and access its content, WMC must be able to share a shared folder, it is not received. WMC defaults to automatically discover Digital Media Servers (DMS). it continually monitors the folder for new files. 1 Open the Control Center on the Settings button near the top right. 6 In the left pane of the Settings panel, select Media Sharing. 7-32 Troubleshooting Version Update 1.1.1 in the Administrator's password. 5 When...

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We have the following 4 documents available for the HP EX470:
  • HP EX470, EX475 MediaSmart Server - User's Guide
  • HP MediaSmart Server - Installation and Troubleshooting Guide
  • HP EX470, EX475 MediaSmart Server - Setup Poster (back)
  • HP EX470, EX475 MediaSmart Server - Setup Poster (front)
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