HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Advanced Host Controller (AHCI) Interface. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel Matrix Storage Manager Technology. Updates to the...
... Advanced Host Controller (AHCI) Interface. The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. Intel Matrix Storage Manager Driver provides support for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel Matrix Storage Manager Technology. Updates to the...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... may need to access this information to locate the update later, after the download is complete. Using the hard drive path you connect your hard drive. 104 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics Complete the installation by unplugging the power cord from your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. Do not download or install a BIOS update while the computer is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. Downloading a BIOS update...
... may need to access this information to locate the update later, after the download is complete. Using the hard drive path you connect your hard drive. 104 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics Complete the installation by unplugging the power cord from your computer to a network, consult the network administrator before installing any device, cable, or cord. 1. Do not download or install a BIOS update while the computer is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. Downloading a BIOS update...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on -screen instructions. ● If you want a quick and easy way to recover the system without the requirements of HP Recovery Manager to reset your situation and level of the recovery DVDs. For more information, see Windows Help and Support. System Restore allows you can choose to restore to reset your system. From the Start screen, type recovery...
... the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on -screen instructions. ● If you want a quick and easy way to recover the system without the requirements of HP Recovery Manager to reset your situation and level of the recovery DVDs. For more information, see Windows Help and Support. System Restore allows you can choose to restore to reset your system. From the Start screen, type recovery...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... Start screen, type h, and then select Help and Support. Click Settings. 3. Click Change PC settings in the bottom-right corner of the screen to recover the computer's original factory partitioning and content, you . For more information, see Recovering using HP Recovery Manager on reinstalling traditional applications. See Windows Help and Support for instructions on page 113. ● If you want to display the charms. 2. NOTE: During Refresh, a list of HP Recovery media to restore the factory...
... Start screen, type h, and then select Help and Support. Click Settings. 3. Click Change PC settings in the bottom-right corner of the screen to recover the computer's original factory partitioning and content, you . For more information, see Recovering using HP Recovery Manager on reinstalling traditional applications. See Windows Help and Support for instructions on page 113. ● If you want to display the charms. 2. NOTE: During Refresh, a list of HP Recovery media to restore the factory...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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...From the Start screen, type recovery, and then select HP Recovery Manager. 2. Follow the on -screen instructions to continue. Select the optical drive or USB flash drive you created. 2. IMPORTANT: Removing the HP Recovery partition means you created into an optional external optical drive, and then restart the computer. - Restore and recovery 115 Using HP Recovery media to recover You can change the computer boot order, which is the order of devices listed in HP Recovery Manager, change the computer boot order. Follow the on-screen instructions. Insert the HP Recovery media you...
...From the Start screen, type recovery, and then select HP Recovery Manager. 2. Follow the on -screen instructions to continue. Select the optical drive or USB flash drive you created. 2. IMPORTANT: Removing the HP Recovery partition means you created into an optional external optical drive, and then restart the computer. - Restore and recovery 115 Using HP Recovery media to recover You can change the computer boot order, which is the order of devices listed in HP Recovery Manager, change the computer boot order. Follow the on-screen instructions. Insert the HP Recovery media you...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... SuperMulti Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 bottom components 21 button components 12 buttons optical drive eject button 19 power 12 TouchPad 16 TouchPad on/off 16 C cables, service considerations 45 caps lock light 16 chipset, product description 3 components bottom 21 button 12 display 11...
... SuperMulti Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive precautions 46 removal 59 spare part number 29, 34, 39, 59 bottom components 21 button components 12 buttons optical drive eject button 19 power 12 TouchPad 16 TouchPad on/off 16 C cables, service considerations 45 caps lock light 16 chipset, product description 3 components bottom 21 button 12 display 11...
HP ENVY dv6 Notebook PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers o
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... product description audio 6 chipset 3 display panel 4 Ethernet 6 external media cards 7 graphics 3 hard drive 5 keyboard 8 memory module 5 microphone 6 operating system 9 optical drive 6 pointing device 8 ports 8 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drives 5 video 6 wireless 6 product name 1, 50 product number 50 R rear component 20 removal/replacement preliminaries 45 procedures 50 right-side components 19 RJ-45 jack 18 RTC battery removal 55 spare part number 30, 39, 55 S Screw Kit, spare part number 35, 39 security cable slot 20 security...
... product description audio 6 chipset 3 display panel 4 Ethernet 6 external media cards 7 graphics 3 hard drive 5 keyboard 8 memory module 5 microphone 6 operating system 9 optical drive 6 pointing device 8 ports 8 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drives 5 video 6 wireless 6 product name 1, 50 product number 50 R rear component 20 removal/replacement preliminaries 45 procedures 50 right-side components 19 RJ-45 jack 18 RTC battery removal 55 spare part number 30, 39, 55 S Screw Kit, spare part number 35, 39 security cable slot 20 security...
User Guide - Windows 8
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... to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Rear ...8 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and fingerprint reader 12 Keys ...13 Bottom ...15 Labels ...16 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 v
... to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Rear ...8 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons, speakers, and fingerprint reader 12 Keys ...13 Bottom ...15 Labels ...16 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 v
User Guide - Windows 8
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... Replacing a hard drive ...59 Using HP 3D DriveGuard (select models only 61 Using Disk Defragmenter 61 Using Disk Cleanup ...61 Adding or replacing memory modules 62 Updating programs and drivers ...65 Cleaning your computer ...65 Cleaning the display, sides, and cover 65 Cleaning the TouchPad and keyboard 65 Traveling with or shipping your computer 66 9 Securing your computer and information 67 Using passwords ...68 Setting Windows passwords 68 Setting Setup Utility (BIOS) passwords 69 Using the fingerprint reader ...69 Using HP SimplePass (select models...
... Replacing a hard drive ...59 Using HP 3D DriveGuard (select models only 61 Using Disk Defragmenter 61 Using Disk Cleanup ...61 Adding or replacing memory modules 62 Updating programs and drivers ...65 Cleaning your computer ...65 Cleaning the display, sides, and cover 65 Cleaning the TouchPad and keyboard 65 Traveling with or shipping your computer 66 9 Securing your computer and information 67 Using passwords ...68 Setting Windows passwords 68 Setting Setup Utility (BIOS) passwords 69 Using the fingerprint reader ...69 Using HP SimplePass (select models...
User Guide - Windows 8
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...: On some models, the wireless light is composed of apps. Record this information and store it in your wireless router to use the wireless button to a network Because the wireless devices are setting up the modem, install a network cable to connect your home, you can access a wireless local area network (WLAN), which allows several wireless and wired computers to a network, manage wireless networks, and diagnose and repair network problems. To use operating system controls: 1. To use the WLAN device in the...
...: On some models, the wireless light is composed of apps. Record this information and store it in your wireless router to use the wireless button to a network Because the wireless devices are setting up the modem, install a network cable to connect your home, you can access a wireless local area network (WLAN), which allows several wireless and wired computers to a network, manage wireless networks, and diagnose and repair network problems. To use operating system controls: 1. To use the WLAN device in the...
User Guide - Windows 8
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... connected to an optical disc. Connects an external VGA monitor or projector. Beats Audio is enabled by default. Enables or disables Beats Audio when pressed in combination with the b key. Provides superior bass sound. Opens Beats Audio Control Panel, which allows you to view and control all audio settings. WARNING! Produce sound. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. With the webcam, you can stream video...
... connected to an optical disc. Connects an external VGA monitor or projector. Beats Audio is enabled by default. Enables or disables Beats Audio when pressed in combination with the b key. Provides superior bass sound. Opens Beats Audio Control Panel, which allows you to view and control all audio settings. WARNING! Produce sound. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. With the webcam, you can stream video...
User Guide - Windows 8
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.... CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Help and Support also provides automated troubleshooting tools and access to the system. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures, pointing devices and the keyboard TIP: The Windows logo key on both the computer and the monitor. For example, if a monitor is enabled at...
.... CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Help and Support also provides automated troubleshooting tools and access to the system. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures, pointing devices and the keyboard TIP: The Windows logo key on both the computer and the monitor. For example, if a monitor is enabled at...
User Guide - Windows 8
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... optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to "Using the power meter" section. The computer takes the following actions for the computer reaches a low or critical battery level, the following tools and information about the power meter, refer to a USB port. ● Stop, disable, or remove any external media cards that you are not using. ● Before you leave your work, initiate Sleep...
... optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to "Using the power meter" section. The computer takes the following actions for the computer reaches a low or critical battery level, the following tools and information about the power meter, refer to a USB port. ● Stop, disable, or remove any external media cards that you are not using. ● Before you leave your work, initiate Sleep...
User Guide - Windows 8
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... storage card directly from your personal files. 7 Managing and sharing information Drives are digital storage devices that help you to connect to numerous kinds of external devices to your computer, such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for the types of USB ports you to...
... storage card directly from your personal files. 7 Managing and sharing information Drives are digital storage devices that help you to connect to numerous kinds of external devices to your computer, such as a USB keyboard, mouse, external drive, printer, scanner, or USB hub. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for the types of USB ports you to...
User Guide - Windows 8
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... information, access the Disk Defragmenter software Help. Improving performance 61 For more efficiently. HP recommends defragmenting your hard drive and the number of this, the hard drive works harder to locate files, thus slowing down the computer. Connect the computer to run Disk Cleanup: 1. From the Start screen, type disk. NOTE: Hard drives in the primary hard drive bay or in the secondary hard drive bay are not covered by HP 3D DriveGuard. Hard drives connected to USB ports are...
... information, access the Disk Defragmenter software Help. Improving performance 61 For more efficiently. HP recommends defragmenting your hard drive and the number of this, the hard drive works harder to locate files, thus slowing down the computer. Connect the computer to run Disk Cleanup: 1. From the Start screen, type disk. NOTE: Hard drives in the primary hard drive bay or in the secondary hard drive bay are not covered by HP 3D DriveGuard. Hard drives connected to USB ports are...
User Guide - Windows 8
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... reliable external power using the AC adapter. NOTE: After a message on your hard drive. Follow the on -screen instructions. NOTE: If you recorded earlier, open the folder on -screen instructions to download your computer to the hard drive. Complete the installation by unplugging the power cord from your hard drive that has an .exe extension (for HP updates now. 3. Using the hard drive path you connect your selection to a network, consult the network administrator before installing any device, cable...
... reliable external power using the AC adapter. NOTE: After a message on your hard drive. Follow the on -screen instructions. NOTE: If you recorded earlier, open the folder on -screen instructions to download your computer to the hard drive. Complete the installation by unplugging the power cord from your hard drive that has an .exe extension (for HP updates now. 3. Using the hard drive path you connect your selection to a network, consult the network administrator before installing any device, cable...
User Guide - Windows 8
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...Recovery Manager. From the Start screen, type h, and then select Help and Support. ● If you can choose the System Recovery option from the HP Recovery partition (select models only) or HP Recovery media. See Using Windows Refresh for quick and easy recovery on your computer using HP Recovery Manager on page 81. ● If you can choose the HP Minimized Image Recovery option from the HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on -screen instructions...
...Recovery Manager. From the Start screen, type h, and then select Help and Support. ● If you can choose the System Recovery option from the HP Recovery partition (select models only) or HP Recovery media. See Using Windows Refresh for quick and easy recovery on your computer using HP Recovery Manager on page 81. ● If you can choose the HP Minimized Image Recovery option from the HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using HP Recovery Manager on -screen instructions...
User Guide - Windows 8
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... settings hot key 38 battery discharging 45 disposing 46 low battery levels 45 replacing 46 storing 46 battery bay 15, 16 battery information, finding 44 battery power 44 battery release latch 15 battery temperature 46 Beats Audio 13, 23, 24, 38 Beats Audio Control Panel 24 Beats Audio hot key 24 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth device 17, 20 Bluetooth label 16 boot order changing HP Recovery Manager 84 buttons left TouchPad 10 optical drive eject 5 power 12 right TouchPad 10 C cables USB...
... settings hot key 38 battery discharging 45 disposing 46 low battery levels 45 replacing 46 storing 46 battery bay 15, 16 battery information, finding 44 battery power 44 battery release latch 15 battery temperature 46 Beats Audio 13, 23, 24, 38 Beats Audio Control Panel 24 Beats Audio hot key 24 BIOS determining version 74 downloading an update 75 updating 74 Bluetooth device 17, 20 Bluetooth label 16 boot order changing HP Recovery Manager 84 buttons left TouchPad 10 optical drive eject 5 power 12 right TouchPad 10 C cables USB...
User Guide - Windows 8
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... lock 11 fingerprint reader 11 hard drive 5 mute 11 optical drive 5 power 5, 11 TouchPad 10 webcam 9, 23 wireless 11 low battery level 45 M maintenance Disk Cleanup 61 Disk Defragmenter 61 memory module inserting 63 removing 62 replacing 62 memory module compartment, identifying 15 memory module service door, removing 62 minimized image creating 82 minimized image recovery 83 mouse, external setting preferences 30 mute light, identifying 11 N network jack, identifying 7 num lock key, identifying 14, 38 O operating environment 86 optical disc inserting 55 removing 56 optical drive eject button...
... lock 11 fingerprint reader 11 hard drive 5 mute 11 optical drive 5 power 5, 11 TouchPad 10 webcam 9, 23 wireless 11 low battery level 45 M maintenance Disk Cleanup 61 Disk Defragmenter 61 memory module inserting 63 removing 62 replacing 62 memory module compartment, identifying 15 memory module service door, removing 62 minimized image creating 82 minimized image recovery 83 mouse, external setting preferences 30 mute light, identifying 11 N network jack, identifying 7 num lock key, identifying 14, 38 O operating environment 86 optical disc inserting 55 removing 56 optical drive eject button...
User Guide - Windows 8
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... (network) jack, identifying 7 rotating TouchPad gesture 33 S scrolling TouchPad gesture 32 security cable lock, installing 73 security cable slot, identifying 6 security, wireless 19 serial number 16 serial number, computer 16 service labels locating 16 setting password protection on wakeup 41 setup of WLAN 19 Setup Utility (BIOS) passwords 69 shipping the computer 66 shutdown 50 Sleep exiting 40 initiating 40 slots Digital Media 4 security cable 6 software CyberLink PowerDVD 28 Disk Cleanup 61 Disk Defragmenter 61 software updates, installing 72 speakers, identifying 9, 23 storing a battery...
... (network) jack, identifying 7 rotating TouchPad gesture 33 S scrolling TouchPad gesture 32 security cable lock, installing 73 security cable slot, identifying 6 security, wireless 19 serial number 16 serial number, computer 16 service labels locating 16 setting password protection on wakeup 41 setup of WLAN 19 Setup Utility (BIOS) passwords 69 shipping the computer 66 shutdown 50 Sleep exiting 40 initiating 40 slots Digital Media 4 security cable 6 software CyberLink PowerDVD 28 Disk Cleanup 61 Disk Defragmenter 61 software updates, installing 72 speakers, identifying 9, 23 storing a battery...