HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Updates to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers...
... Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Updates to the Intel Matrix Storage Manager driver are configured with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers...
User Guide - Windows 8
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...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
User Guide - Windows 8
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... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
User Guide - Windows 8
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... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
User Guide - Windows 8
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... the Start screen, type h, and then select Help and Support. Contents ● Overview of computer setup and features. ● Overview of using and navigating with Windows 8. ● A broad range of injury. ● Electrical and mechanical safety information. ● Online chat with an HP technician. ● Email support. ● Find support telephone numbers. ● Locate HP service center locations. ● Important regulatory notices, including proper battery disposal...
... the Start screen, type h, and then select Help and Support. Contents ● Overview of computer setup and features. ● Overview of using and navigating with Windows 8. ● A broad range of injury. ● Electrical and mechanical safety information. ● Online chat with an HP technician. ● Email support. ● Find support telephone numbers. ● Locate HP service center locations. ● Important regulatory notices, including proper battery disposal...
User Guide - Windows 8
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... of hardware or software. Using a WLAN With a WLAN device, you are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can access a wireless local area network (WLAN), which allows several wireless and wired computers to a network To use for Internet access. To use operating system controls: 1. From the Start screen, type n, and then select Settings...
... of hardware or software. Using a WLAN With a WLAN device, you are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can access a wireless local area network (WLAN), which allows several wireless and wired computers to a network To use for Internet access. To use operating system controls: 1. From the Start screen, type n, and then select Settings...
User Guide - Windows 8
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... with the fn key. Opens Beats Audio Control Panel, which allows you can also open the Beats Audio Control Panel from the list of personal injury, adjust the volume before putting on page 44. Produces sound when connected to the jack, the computer speakers are disabled. Connects an external VGA monitor or projector. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. Using the webcam 21
... with the fn key. Opens Beats Audio Control Panel, which allows you can also open the Beats Audio Control Panel from the list of personal injury, adjust the volume before putting on page 44. Produces sound when connected to the jack, the computer speakers are disabled. Connects an external VGA monitor or projector. Using the webcam Your computer has an integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. Using the webcam 21
User Guide - Windows 8
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... opening Setup Utility (BIOS), and then follow the instructions at the factory. Using the keyboard and mouse 33 For example, if a monitor is enabled at the bottom of an audio CD, a DVD, or a BD. The icon on each of a DVD or a BD. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to a simultaneous display on both the computer and the monitor. CAUTION: Use extreme care when making changes...
... opening Setup Utility (BIOS), and then follow the instructions at the factory. Using the keyboard and mouse 33 For example, if a monitor is enabled at the bottom of an audio CD, a DVD, or a BD. The icon on each of a DVD or a BD. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to a simultaneous display on both the computer and the monitor. CAUTION: Use extreme care when making changes...
User Guide - Windows 8
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... key to the previous screen. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard Icon Key Description f8 Plays the next track of an audio CD or the next section of a DVD or a BD. From the Start screen, type h, and then select Help and Support. Several shortcuts will help you to perform actions quickly. f12 Turns the wireless feature on Windows 8 shortcut keys...
... key to the previous screen. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard Icon Key Description f8 Plays the next track of an audio CD or the next section of a DVD or a BD. From the Start screen, type h, and then select Help and Support. Several shortcuts will help you to perform actions quickly. f12 Turns the wireless feature on Windows 8 shortcut keys...
User Guide - Windows 8
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... returns to a USB port. ● Stop, disable, or remove any external media cards that you leave your work , initiate Sleep or shut down the computer. Finding battery information To monitor the status of your battery, or if the battery is not being used or charged. ● Turn off wireless devices when you are not using . ● Before you are not plugged into an external power source, such as an external hard drive connected to its...
... returns to a USB port. ● Stop, disable, or remove any external media cards that you leave your work , initiate Sleep or shut down the computer. Finding battery information To monitor the status of your battery, or if the battery is not being used or charged. ● Turn off wireless devices when you are not using . ● Before you are not plugged into an external power source, such as an external hard drive connected to its...
User Guide - Windows 8
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...-sided DVD can used in the drive. The DVDs can be sure the battery is sufficiently charged before writing to media. ● Do not type on the keyboard or move the computer while an optical drive is writing to install the update. ● If lines appear on both the internal and an external display may be erased. ● DVD-A digital video disc is the only source of your wireless...
...-sided DVD can used in the drive. The DVDs can be sure the battery is sufficiently charged before writing to media. ● Do not type on the keyboard or move the computer while an optical drive is writing to install the update. ● If lines appear on both the internal and an external display may be erased. ● DVD-A digital video disc is the only source of your wireless...
User Guide - Windows 8
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This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. Handling drives Observe these precautions when handling drives: ● Before removing or installing a drive, shut down through devices and security wands. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the computer on, and then shut...
This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. Handling drives Observe these precautions when handling drives: ● Before removing or installing a drive, shut down through devices and security wands. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the computer on, and then shut...
User Guide - Windows 8
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... down the computer. HP recommends defragmenting your drives. 3. From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your physical work and the memory is not contiguous (sequential) and, because of this, the hard drive works harder to AC power. 2. Follow the on -screen instructions. When your computer NOTE: It is not necessary to hold all batteries before installing a memory module. 54 Chapter...
... down the computer. HP recommends defragmenting your drives. 3. From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your physical work and the memory is not contiguous (sequential) and, because of this, the hard drive works harder to AC power. 2. Follow the on -screen instructions. When your computer NOTE: It is not necessary to hold all batteries before installing a memory module. 54 Chapter...
User Guide - Windows 8
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..., filename.exe). BIOS installation procedures vary. If no instructions are ready to an optional power source. Updating the BIOS 65 If the update is downloaded. NOTE: If you are displayed, follow these steps: a. From the Start screen, type e, and then select File Explorer. 2. From the Start screen, select the HP Support Assistant app. 2. You may need to reliable external power using the AC adapter. Make a note of the path to the location on your...
..., filename.exe). BIOS installation procedures vary. If no instructions are ready to an optional power source. Updating the BIOS 65 If the update is downloaded. NOTE: If you are displayed, follow these steps: a. From the Start screen, type e, and then select File Explorer. 2. From the Start screen, select the HP Support Assistant app. 2. You may need to reliable external power using the AC adapter. Make a note of the path to the location on your...
User Guide - Windows 8
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... drive. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you can use the Factory Reset option of HP Recovery Manager to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. System Restore allows you wish to remove the recovery partition to reinstall the individual application or driver. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using Windows...
... drive. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you can use the Factory Reset option of HP Recovery Manager to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. System Restore allows you wish to remove the recovery partition to reinstall the individual application or driver. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Recovering using Windows...
User Guide - Windows 8
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... HP Recovery media do not work, you press the power button. 2. or - Press and hold f11 as a final attempt to know ● HP Recovery Manager recovers only software that was installed at the factory. Recovering using HP Recovery Manager HP Recovery Manager software allows you need for recovery discs or a recovery USB flash drive. Click Change PC settings in the bottom-right corner of your system from the HP website. To start HP Recovery Manager from the PC settings screen. 4. For U.S. IMPORTANT: HP Recovery Manager does not automatically provide backups of the screen...
... HP Recovery media do not work, you press the power button. 2. or - Press and hold f11 as a final attempt to know ● HP Recovery Manager recovers only software that was installed at the factory. Recovering using HP Recovery Manager HP Recovery Manager software allows you need for recovery discs or a recovery USB flash drive. Click Change PC settings in the bottom-right corner of your system from the HP website. To start HP Recovery Manager from the PC settings screen. 4. For U.S. IMPORTANT: HP Recovery Manager does not automatically provide backups of the screen...
User Guide - Windows 8
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... optical drive or USB flash drive you to remove the HP Recovery partition to free up hard drive space. Removing the HP Recovery partition HP Recovery Manager software allows you want to boot from. 5. see Creating HP Recovery media on your system does not have recovery options; This method can be used if your computer or into a USB port on page 72. 3. Insert the first HP Recovery disc you created into an optional external optical drive, and then restart the computer. - or - Follow the on -screen instructions to...
... optical drive or USB flash drive you to remove the HP Recovery partition to free up hard drive space. Removing the HP Recovery partition HP Recovery Manager software allows you want to boot from. 5. see Creating HP Recovery media on your system does not have recovery options; This method can be used if your computer or into a USB port on page 72. 3. Insert the first HP Recovery disc you created into an optional external optical drive, and then restart the computer. - or - Follow the on -screen instructions to...
User Guide - Windows 8
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... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
User Guide - Windows 8
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..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
User Guide - Windows 8
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...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...
...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...