HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Page 6 The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for lower power consumption on computer systems equipped with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE...
... Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Page 6 The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for lower power consumption on computer systems equipped with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE...
User Guide - Windows 8
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...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
...Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons and speakers ...10 Keys ...11 Bottom ...12 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 17 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models only 18 Connecting...
User Guide - Windows 8
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... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
... a user-replaceable battery 40 Disposing of a user-replaceable battery 40 Replacing a user-replaceable battery 41 Running on external AC power ...41 Troubleshooting power problems 41 HP CoolSense ...42 Shutting down (turning off) the computer 42 7 Managing and sharing information ...44 Using a USB device ...44 Connecting a USB device 45 Removing a USB device ...45 Connecting a powered USB device 45 Inserting and removing a digital storage card 46 Using optical drives ...46 Inserting an optical disc ...48 Removing an optical disc 49 Sharing data and drives and accessing software 49...
User Guide - Windows 8
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... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
... ...62 Installing software updates ...62 Installing Windows updates 62 Installing HP and third-party software updates 63 Securing your wireless network ...63 Backing up your software applications and information 63 Using an optional security cable lock 63 10 Using Setup Utility (BIOS) and System Diagnostics 64 Starting Setup Utility (BIOS) ...64 Updating the BIOS ...64 Determining the BIOS version 64 Downloading a BIOS update 65 Using System Diagnostics ...66 11 Backing up, restoring, and recovering ...67 Creating recovery media and backups 67 Creating HP Recovery media 68 Restore and...
User Guide - Windows 8
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..., including proper battery disposal information. ● Specific warranty information about this guide. support, go to http://welcome.hp.com/ country/us /en/ wwcontact_us.html. Limited Warranty* To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Worldwide support web page To get support in the box. More HP resources You have already used Setup Instructions to the...
..., including proper battery disposal information. ● Specific warranty information about this guide. support, go to http://welcome.hp.com/ country/us /en/ wwcontact_us.html. Limited Warranty* To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Worldwide support web page To get support in the box. More HP resources You have already used Setup Instructions to the...
User Guide - Windows 8
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From the Start screen, type n, and then select Settings. 2. Using a WLAN With a WLAN device, you a user ID and a password to use for Internet access. To purchase Internet service and a modem, contact a local ISP. The ISP will give you can separate critical network functions. ● A home or small office WLAN typically uses a wireless router, which is composed of hardware or software. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...
From the Start screen, type n, and then select Settings. 2. Using a WLAN With a WLAN device, you a user ID and a password to use for Internet access. To purchase Internet service and a modem, contact a local ISP. The ISP will give you can separate critical network functions. ● A home or small office WLAN typically uses a wireless router, which is composed of hardware or software. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...
User Guide - Windows 8
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... integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. Using the webcam 21 Enables or disables Beats Audio when pressed in (microphone) jack USB 3.0 ports (2) HDMI port External monitor port Description Reads and writes (select models only) to communicate up close with the fn key. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. With the webcam, you to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Opens Beats Audio Control Panel...
... integrated webcam, a powerful social networking tool that provides a deep, controlled bass while maintaining a clear sound. Using the webcam 21 Enables or disables Beats Audio when pressed in (microphone) jack USB 3.0 ports (2) HDMI port External monitor port Description Reads and writes (select models only) to communicate up close with the fn key. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. With the webcam, you to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Opens Beats Audio Control Panel...
User Guide - Windows 8
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... the screen brightness incrementally as long as you to quickly return to the Start screen from the computer display to the monitor display to the computer, pressing this feature in Setup Utility. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform specific functions. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). f7 Begins, pauses, or resumes playback of a DVD or a BD. Using the action keys...
... the screen brightness incrementally as long as you to quickly return to the Start screen from the computer display to the monitor display to the computer, pressing this feature in Setup Utility. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform specific functions. CAUTION: Use extreme care when making changes in Setup Utility (BIOS). f7 Begins, pauses, or resumes playback of a DVD or a BD. Using the action keys...
User Guide - Windows 8
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... or the next section of a DVD or a BD. f12 Turns the wireless feature on Windows 8 shortcut keys, go to perform actions quickly. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard Several shortcuts will help you want displays. f9 Decreases speaker volume incrementally as long as you hold down the key. NOTE: A wireless network must be set up before a wireless connection is possible.
... or the next section of a DVD or a BD. f12 Turns the wireless feature on Windows 8 shortcut keys, go to perform actions quickly. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard Several shortcuts will help you want displays. f9 Decreases speaker volume incrementally as long as you hold down the key. NOTE: A wireless network must be set up before a wireless connection is possible.
User Guide - Windows 8
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... Power Options. ● Remove the user-replaceable battery from the computer when it (3) from HP. Slide the battery release latch (1) to its original position. 3. Pivot the battery (2) upward and remove it is not being used or charged. ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards...
... Power Options. ● Remove the user-replaceable battery from the computer when it (3) from HP. Slide the battery release latch (1) to its original position. 3. Pivot the battery (2) upward and remove it is not being used or charged. ● Turn off wireless devices when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any external media cards...
User Guide - Windows 8
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... issue, close any open applications and turn off your optical drive: ● When the battery is the only source of power, be sure the battery is sufficiently charged before writing to media. ● Do not type on an external display requires an HDMI digital connection. A double-sided DVD can store up to 1080p resolution on an external display, which requires a 1080pcapable HDTV or monitor. ● Attempting to...
... issue, close any open applications and turn off your optical drive: ● When the battery is the only source of power, be sure the battery is sufficiently charged before writing to media. ● Do not type on an external display requires an HDMI digital connection. A double-sided DVD can store up to 1080p resolution on an external display, which requires a 1080pcapable HDTV or monitor. ● Attempting to...
User Guide - Windows 8
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... external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Also, as your computer, and tips for specific precautions when handling drives. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer gets older, you can drastically improve the performance of magnetism and do not damage drives. ● Remove media from a drive before writing to media...
... external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Also, as your computer, and tips for specific precautions when handling drives. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer gets older, you can drastically improve the performance of magnetism and do not damage drives. ● Remove media from a drive before writing to media...
User Guide - Windows 8
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... -screen instructions. Adding or replacing memory modules Adding memory can be upgraded by deleting unnecessary files. 2. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on the hard drive become fragmented. You may take more information, see the HP 3D DriveGuard software Help. To run Disk Defragmenter: 1. From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your computer manually at...
... -screen instructions. Adding or replacing memory modules Adding memory can be upgraded by deleting unnecessary files. 2. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on the hard drive become fragmented. You may take more information, see the HP 3D DriveGuard software Help. To run Disk Defragmenter: 1. From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your computer manually at...
User Guide - Windows 8
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... locate the update later, after the download is complete. From the Start screen, type e, and then select File Explorer. 2. Using the hard drive path you are displayed on the screen after it to an optional power source. NOTE: If you can delete the downloaded file from the computer by following the on -screen instructions. 4. The hard drive designation is running on battery power, docked in an optional docking device, or connected to the BIOS...
... locate the update later, after the download is complete. From the Start screen, type e, and then select File Explorer. 2. Using the hard drive path you are displayed on the screen after it to an optional power source. NOTE: If you can delete the downloaded file from the computer by following the on -screen instructions. 4. The hard drive designation is running on battery power, docked in an optional docking device, or connected to the BIOS...
User Guide - Windows 8
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... for using Windows System Restore, see Windows Help and Support. Other applications included in HP Recovery Manager. From the Start screen, type h, and then select Help and Support. ● If you need to restore your personal files and data, you can use the Factory Reset option of Windows Refresh or a reinstallation. System Restore allows you to reset your personal information, settings, or apps that best matches your situation and level of HP Recovery Manager to...
... for using Windows System Restore, see Windows Help and Support. Other applications included in HP Recovery Manager. From the Start screen, type h, and then select Help and Support. ● If you need to restore your personal files and data, you can use the Factory Reset option of Windows Refresh or a reinstallation. System Restore allows you to reset your personal information, settings, or apps that best matches your situation and level of HP Recovery Manager to...
User Guide - Windows 8
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...; To use the Factory Reset or System Recovery options, you must either download the software from the manufacturer's website or reinstall the software from the hard drive and re-creating the partitions. Select HP Recovery Manager, and follow the onscreen instructions. 3. Then it reinstalls the operating system and the software that was installed at the factory. To start HP Recovery Manager from the PC settings screen. 4. Select Troubleshoot from the HP website. What you can obtain recovery media for recovery discs or a recovery USB flash drive...
...; To use the Factory Reset or System Recovery options, you must either download the software from the manufacturer's website or reinstall the software from the hard drive and re-creating the partitions. Select HP Recovery Manager, and follow the onscreen instructions. 3. Then it reinstalls the operating system and the software that was installed at the factory. To start HP Recovery Manager from the PC settings screen. 4. Select Troubleshoot from the HP website. What you can obtain recovery media for recovery discs or a recovery USB flash drive...
User Guide - Windows 8
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Using HP Recovery media to recover You can no longer use HP Recovery media to ensure you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for startup information. To change the computer boot order. Select the optical drive or USB flash drive you want to remove the HP Recovery partition: 1. Removing the HP Recovery partition HP Recovery Manager software allows you created into an optional external optical drive, and then restart the computer. - see Creating HP Recovery media on -screen instructions. Insert the HP Recovery USB flash drive ...
Using HP Recovery media to recover You can no longer use HP Recovery media to ensure you have an HP Recovery partition or if the hard drive is restarting, and then press f9 for startup information. To change the computer boot order. Select the optical drive or USB flash drive you want to remove the HP Recovery partition: 1. Removing the HP Recovery partition HP Recovery Manager software allows you created into an optional external optical drive, and then restart the computer. - see Creating HP Recovery media on -screen instructions. Insert the HP Recovery USB flash drive ...
User Guide - Windows 8
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... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
... battery power 38 battery release latch 12 battery temperature 40 Beats Audio 11, 21, 22 Beats Audio Control Panel 22 Beats Audio hot key 22 best practices 1 BIOS determining version 64 downloading an update 65 updating 64 Bluetooth device 15, 18 boot order changing HP Recovery Manager 72 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 C cable network 19 cables USB 45 caps lock light, identifying 9 caring for your computer 58 charms access 31 checking audio functions 23 cleaning your computer 58 components bottom 12 display...
User Guide - Windows 8
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..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
..., connecting 22 minimized image creating 71 minimized image recovery 71 model description label 14 mouse using 33 mouse, external setting preferences 27 mute light, identifying 9 N network cable LAN requirements 19 network jack, identifying 4 O operating environment 74 optical disc inserting 48 removing 49 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 21 optional external devices, using 45 original system recovery 71 P passwords Setup Utility (BIOS) 61 Windows 61 pinching touch gesture 30 port USB 2.0 20 ports external monitor...
User Guide - Windows 8
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...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...
...-45 (network) jack, identifying 4 rotating touch gesture 30 S scrolling touch gesture 29 security cable lock, installing 63 security cable slot, identifying 5 security, wireless 17 serial number 14 service label, computer 14 service labels locating 14 setting password protection on wakeup 37 setup of WLAN 17 Setup Utility (BIOS) passwords 61 shipping the computer 58 Shortcut keys Windows 8 shortcut keys 34 shutdown 42 Sleep exiting 37 initiating 37 slots Digital Media 3 security cable 5 software CyberLink PowerDVD 26 Disk Cleanup 54 Disk Defragmenter 54 software updates, installing 62...