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... its proprietor and used by the terms of purchase. SD Logo is a trademark owned by its proprietor. Microsoft and Windows are U.S. HP shall not be construed as constituting an additional warranty. and other countries. If you agree to change without notice. For any software product... preinstalled on your place of the HP End User License Agreement (EULA). Intel is to the refund policy of Intel Corporation in the express warranty statements accompanying such products...
... its proprietor and used by the terms of purchase. SD Logo is a trademark owned by its proprietor. Microsoft and Windows are U.S. HP shall not be construed as constituting an additional warranty. and other countries. If you agree to change without notice. For any software product... preinstalled on your place of the HP End User License Agreement (EULA). Intel is to the refund policy of Intel Corporation in the express warranty statements accompanying such products...
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Do not allow the AC adapter to block airflow. To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). Also, do not place the computer directly on a hard, flat surface. Use the computer only on your lap or obstruct the computer air vents. iii Safety warning notice WARNING! The computer and the AC adapter comply with the skin or a soft surface, such as pillows or rugs or clothing, to come into contact with the user-accessible surface temperature limits defined by the International Standard for Safety of overheating the computer, ...
Do not allow the AC adapter to block airflow. To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). Also, do not place the computer directly on a hard, flat surface. Use the computer only on your lap or obstruct the computer air vents. iii Safety warning notice WARNING! The computer and the AC adapter comply with the skin or a soft surface, such as pillows or rugs or clothing, to come into contact with the user-accessible surface temperature limits defined by the International Standard for Safety of overheating the computer, ...
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Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Back ...8 Top ...8 Bottom ...9 Labels ...9 ...
Table of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Front ...4 Right side ...5 Left side ...7 Back ...8 Top ...8 Bottom ...9 Labels ...9 ...
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...18 Rotating (select models only 18 Edge swipes ...18 Right-edge swipe 19 Left-edge swipe 19 Top-edge swipe and bottom-edge swipe 20 Using the keyboard ...21 Using the action keys ...22 Using Microsoft Windows 8 shortcut keys 23 Using the integrated numeric keypad 23 6 ...Technology (select models only 25 Manually initiating and exiting Sleep 25 Manually initiating and exiting Hibernation 26 Setting password protection on wakeup 26 HP CoolSense (select models only 26 Refreshing your software content with Intel Smart Connect Technology (select models only 27 Shutting down (turning off)...
...18 Rotating (select models only 18 Edge swipes ...18 Right-edge swipe 19 Left-edge swipe 19 Top-edge swipe and bottom-edge swipe 20 Using the keyboard ...21 Using the action keys ...22 Using Microsoft Windows 8 shortcut keys 23 Using the integrated numeric keypad 23 6 ...Technology (select models only 25 Manually initiating and exiting Sleep 25 Manually initiating and exiting Hibernation 26 Setting password protection on wakeup 26 HP CoolSense (select models only 26 Refreshing your software content with Intel Smart Connect Technology (select models only 27 Shutting down (turning off)...
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... Using Internet security software 34 Installing software updates 34 Installing Windows updates 34 Updating software 35 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 36 Starting Setup Utility (BIOS) ...36 Updating the BIOS ...36 Determining the BIOS version 36 Downloading a BIOS... update 37 Using HP PC Hardware Diagnostics (UEFI 37 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 38 10 Backing up, restoring, and recovering ...39 Creating recovery media...
... Using Internet security software 34 Installing software updates 34 Installing Windows updates 34 Updating software 35 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 36 Starting Setup Utility (BIOS) ...36 Updating the BIOS ...36 Determining the BIOS version 36 Downloading a BIOS... update 37 Using HP PC Hardware Diagnostics (UEFI 37 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 38 10 Backing up, restoring, and recovering ...39 Creating recovery media...
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Cannot connect to a WLAN 46 Cannot connect to a preferred network 46 Current network security codes are unavailable 47 Cannot connect to the wireless router 47 Network status icon is not displayed 48 Power problems ...48 Computer will not turn on or start 48 Hard drive error ...48 Computer is not responding 49 Computer shuts down unexpectedly 49 Display problems ...49 The display is blank ...49 Images on the screen are too large or too small, or the images are fuzzy 49 Keyboard and mouse problems ...49 Audio problems ...51 No sound is produced ...51 Software problems ...52 12 ...
Cannot connect to a WLAN 46 Cannot connect to a preferred network 46 Current network security codes are unavailable 47 Cannot connect to the wireless router 47 Network status icon is not displayed 48 Power problems ...48 Computer will not turn on or start 48 Hard drive error ...48 Computer is not responding 49 Computer shuts down unexpectedly 49 Display problems ...49 The display is blank ...49 Images on the screen are too large or too small, or the images are fuzzy 49 Keyboard and mouse problems ...49 Audio problems ...51 No sound is produced ...51 Software problems ...52 12 ...
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... from all over the world? See Backing up, restoring, and recovering on the computer. 1 Starting right This computer is a powerful tool designed to get more HP resources. To get the most out of text.
... from all over the world? See Backing up, restoring, and recovering on the computer. 1 Starting right This computer is a powerful tool designed to get more HP resources. To get the most out of text.
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... and troubleshooting tips. Regulatory, Safety and Environmental Notices To access this guide. For worldwide support, go to http://welcome.hp.com/country/us /en/ wwcontact_us.html. ● A broad range of computer setup and features. Instructional videos ● How-to http://... Troubleshooting on page 46 in your computer. Worldwide support web page To get support in this guide for more , use this guide, select HP Support Assistant on the Start screen, select My computer, and then select User guides. ● Important regulatory notices. 2 Chapter 1 Starting ...
... and troubleshooting tips. Regulatory, Safety and Environmental Notices To access this guide. For worldwide support, go to http://welcome.hp.com/country/us /en/ wwcontact_us.html. ● A broad range of computer setup and features. Instructional videos ● How-to http://... Troubleshooting on page 46 in your computer. Worldwide support web page To get support in this guide for more , use this guide, select HP Support Assistant on the Start screen, select My computer, and then select User guides. ● Important regulatory notices. 2 Chapter 1 Starting ...
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... the warranty is not provided in printed format, you request a printed copy of your warranty, please include your product number, warranty period (found on your HP product to the addresses above. IMPORTANT: Do NOT return your service label), name, and postal address. For worldwide support, go / contactHP. In some countries...guides on your computer and/or on the CD/DVD provided in the box. Contents ● Specific warranty information about this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select Warranty and services, or go to http://www...
... the warranty is not provided in printed format, you request a printed copy of your warranty, please include your product number, warranty period (found on your HP product to the addresses above. IMPORTANT: Do NOT return your service label), name, and postal address. For worldwide support, go / contactHP. In some countries...guides on your computer and/or on the CD/DVD provided in the box. Contents ● Specific warranty information about this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select Warranty and services, or go to http://www...
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Locating software To find out what software is installed on your computer: 1. From the Start screen, right-click using the external wireless mouse. - 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. Swipe down from the top edge of the computer screen. 2. Select the All apps icon. A list reveals all the devices installed on . 4 Chapter 2 Getting to know your computer. Record audio, automatically filtering out the noise around you and cancelling echoes. On: ...
Locating software To find out what software is installed on your computer: 1. From the Start screen, right-click using the external wireless mouse. - 2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. Swipe down from the top edge of the computer screen. 2. Select the All apps icon. A list reveals all the devices installed on . 4 Chapter 2 Getting to know your computer. Record audio, automatically filtering out the noise around you and cancelling echoes. On: ...
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... side 5 NOTE: Pressing the Windows button again will return you to the previous screen. *The antennas are located in your country or region. Component Description (4) HP TrueVision HD Webcam Records video, captures still photographs, and provides access to your environment. (6) Speakers (2) Produce sound. (7) Windows button Returns you to the Start screen...
... side 5 NOTE: Pressing the Windows button again will return you to the previous screen. *The antennas are located in your country or region. Component Description (4) HP TrueVision HD Webcam Records video, captures still photographs, and provides access to your environment. (6) Speakers (2) Produce sound. (7) Windows button Returns you to the Start screen...
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WARNING! This jack does not support optional microphone-only devices. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. For additional safety information, refer to know your computer Standard USB ports will not charge all USB devices or will charge using a low current. NOTE: When a device is off. To reduce the risk of cell phones and MP3 players, even when the computer is connected to the jack, the computer speakers are disabled. 6 Chapter 2 Getting to the Regulatory, Safety, and Environmental Notices. NOTE: USB ...
WARNING! This jack does not support optional microphone-only devices. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. For additional safety information, refer to know your computer Standard USB ports will not charge all USB devices or will charge using a low current. NOTE: When a device is off. To reduce the risk of cell phones and MP3 players, even when the computer is connected to the jack, the computer speakers are disabled. 6 Chapter 2 Getting to the Regulatory, Safety, and Environmental Notices. NOTE: USB ...
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Left side 7 Connects an AC adapter. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is being used. Blinking: The hard drive is using DC power. Connect optional USB 1.0, USB 2.0, or USB 3.0 devices and provide enhanced USB power performance for USB 3.0 devices. Left side Component (1) (2) (3) (4) (5) Rotate button USB 3.0 ports (2) Hard drive light Power connector AC adapter light Description Rotates the orientation of the display 90 degrees.
Left side 7 Connects an AC adapter. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is being used. Blinking: The hard drive is using DC power. Connect optional USB 1.0, USB 2.0, or USB 3.0 devices and provide enhanced USB power performance for USB 3.0 devices. Left side Component (1) (2) (3) (4) (5) Rotate button USB 3.0 ports (2) Hard drive light Power connector AC adapter light Description Rotates the orientation of the display 90 degrees.
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Back Component (1) (2) (3) Stand release button Display stand Vent Top Description Releases the display stand. It is in Hibernation, press the button down the power button will cause unsaved information to be positioned at least 5 seconds to turn on and off the computer. To learn more about your computer NOTE: The computer fan starts up automatically to cool internal components. Enables airflow to cool internal components and prevent overheating. Component (1) Power button Description ● When the computer is off, press the button to know your power settings, ...
Back Component (1) (2) (3) Stand release button Display stand Vent Top Description Releases the display stand. It is in Hibernation, press the button down the power button will cause unsaved information to be positioned at least 5 seconds to turn on and off the computer. To learn more about your computer NOTE: The computer fan starts up automatically to cool internal components. Enables airflow to cool internal components and prevent overheating. Component (1) Power button Description ● When the computer is off, press the button to know your power settings, ...
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You will typically be asked for use. If your computer model includes one or more wireless devices, one or more certification labels are visible when the display stand is released. ● Service label-Provides important information to memory cards such as Secure Digital (SD). Bottom Component (1) Memory card reader Description Reads data from and writes data to identify your computer. Labels Identifying the labels The labels on the computer provide information you may need when you contact support. ● Regulatory label-Provides regulatory information about the ...
You will typically be asked for use. If your computer model includes one or more wireless devices, one or more certification labels are visible when the display stand is released. ● Service label-Provides important information to memory cards such as Secure Digital (SD). Bottom Component (1) Memory card reader Description Reads data from and writes data to identify your computer. Labels Identifying the labels The labels on the computer provide information you may need when you contact support. ● Regulatory label-Provides regulatory information about the ...
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Using the wireless controls The Network and Sharing Center allows you to set up the modem, install a network cable to connect your home, you are setting up a connection or network, connect to a network, and diagnose and repair network problems. To use for Internet access. From the Start screen, type h, and then select Help and Support. NOTE: Your ISP will help set up Internet access in Help and Support. For more information about wireless technology, see the information and website links provided in your wireless router to the modem, and test the Internet service. From the ...
Using the wireless controls The Network and Sharing Center allows you to set up the modem, install a network cable to connect your home, you are setting up a connection or network, connect to a network, and diagnose and repair network problems. To use for Internet access. From the Start screen, type h, and then select Help and Support. NOTE: Your ISP will help set up Internet access in Help and Support. For more information about wireless technology, see the information and website links provided in your wireless router to the modem, and test the Internet service. From the ...
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Configuring a wireless router For help in setting up your WLAN, see the information provided by using the network cable provided with your network. Take the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from unauthorized access. Connecting to determine what type of modem you set up unprotected signals. Additional wireless and wired computers can pick up a WLAN and connect to the Internet, you initially connect your WLAN: ● Use a firewall. NOTE: It is recommended that you need the following ...
Configuring a wireless router For help in setting up your WLAN, see the information provided by using the network cable provided with your network. Take the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from unauthorized access. Connecting to determine what type of modem you set up unprotected signals. Additional wireless and wired computers can pick up a WLAN and connect to the Internet, you initially connect your WLAN: ● Use a firewall. NOTE: It is recommended that you need the following ...
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Wireless encryption uses security settings to encrypt and decrypt information that the WLAN device in the notification area, at the far right of the taskbar, to verify the name and status of a wireless router or access point. For more information, go to a WLAN, follow these steps: 1. Select a WLAN from other electronic devices or structural barriers such as walls and floors. 12 Chapter 3 Connecting to a network Click Set up a new connection or network. Be sure that is a security-enabled WLAN, you are listed, you may be out of range of the connection. If the WLAN is ...
Wireless encryption uses security settings to encrypt and decrypt information that the WLAN device in the notification area, at the far right of the taskbar, to verify the name and status of a wireless router or access point. For more information, go to a WLAN, follow these steps: 1. Select a WLAN from other electronic devices or structural barriers such as walls and floors. 12 Chapter 3 Connecting to a network Click Set up a new connection or network. Be sure that is a security-enabled WLAN, you are listed, you may be out of range of the connection. If the WLAN is ...
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Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to a LAN requires an 8-pin, RJ-45 (network) cable and an RJ-45 (network) USB adapter. To connect the network cable, follow these steps: 1. Plug the RJ-45 (network) USB adapter (1) into the USB adapter. 3. Plug one end of the network cable into an RJ-45 (network) jack. NOTE: If the network cable contains noise suppression circuitry (4), which prevents interference from TV and radio reception, ...
Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to a LAN requires an 8-pin, RJ-45 (network) cable and an RJ-45 (network) USB adapter. To connect the network cable, follow these steps: 1. Plug the RJ-45 (network) USB adapter (1) into the USB adapter. 3. Plug one end of the network cable into an RJ-45 (network) jack. NOTE: If the network cable contains noise suppression circuitry (4), which prevents interference from TV and radio reception, ...