Getting Started
Page 7
.... Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a VGA monitor. The green LED indicates a valid connection. Digital video output connector (select models only), to connect to a TV. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. You may need to use an HDMI-to-DVI adapter to the computer. Setting Up Your Computer 3 HDMI Recommended for connecting to a TV or monitor. HDMI display output connector, to connect to...
.... Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a VGA monitor. The green LED indicates a valid connection. Digital video output connector (select models only), to connect to a TV. VGA-DVI VGA-to-DVI adapter, to adapt a TV or a monitor video cable so it can connect to the computer. You may need to use an HDMI-to-DVI adapter to the computer. Setting Up Your Computer 3 HDMI Recommended for connecting to a TV or monitor. HDMI display output connector, to connect to...
Getting Started
Page 19
...; Change the default network name (SSID) and password. d Follow the onscreen instructions to make the hardware connections. To open Internet Explorer: a Click the Start button. most common security levels are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). 1 Refer to "Setting Up Your Computer" on page 1 to select an ISP and set up Internet service. You need: For a network connection, see "Internet access" on page 37. To check a wireless LAN device installation, see "Connecting...
...; Change the default network name (SSID) and password. d Follow the onscreen instructions to make the hardware connections. To open Internet Explorer: a Click the Start button. most common security levels are Wi-Fi Protected Access Personal (WPA-Personal) and Wired Equivalent Privacy (WEP). 1 Refer to "Setting Up Your Computer" on page 1 to select an ISP and set up Internet service. You need: For a network connection, see "Internet access" on page 37. To check a wireless LAN device installation, see "Connecting...
Getting Started
Page 22
... disable or damage the operating system, software programs, or computer utilities. To resolve the problem permanently, reconfigure the firewall. Instructions for using the Automatic Updates feature. Using firewall software When you (through a pop-up message or icon in most viruses, remove them, and, in the notification area) when critical updates are available. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to the Internet, Windows 7 Update...
... disable or damage the operating system, software programs, or computer utilities. To resolve the problem permanently, reconfigure the firewall. Instructions for using the Automatic Updates feature. Using firewall software When you (through a pop-up message or icon in most viruses, remove them, and, in the notification area) when critical updates are available. Run Windows 7 Update monthly to install these updates, or keep the antivirus software up to the Internet, Windows 7 Update...
Getting Started
Page 33
... for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 see "Getting...
... for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 see "Getting...
Getting Started
Page 37
... mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. NOTE: Do not use the arrow keys on the bottom of inactivity. Also clean the rollers on the number key pad. Keyboard and mouse (with a lint-free...
... mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn the mouse off, take off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn off the Num Lock light. NOTE: Do not use the arrow keys on the bottom of inactivity. Also clean the rollers on the number key pad. Keyboard and mouse (with a lint-free...
Getting Started
Page 42
... front of media. Wait at least 30 seconds for the drive to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. I cannot remove a CD or DVD. Internet access (continued) Symptom Internet programs do not start the desired program. Turn on your ISP, and start automatically. For detailed information about restoring and updating drivers, see "Updating drivers" on its...
... front of media. Wait at least 30 seconds for the drive to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. I cannot remove a CD or DVD. Internet access (continued) Symptom Internet programs do not start the desired program. Turn on your ISP, and start automatically. For detailed information about restoring and updating drivers, see "Updating drivers" on its...
Getting Started
Page 44
... there is configured to play a DVD movie on a network, copy the files from a network drive to disc. I try to automatically download codecs. For more information, open the Device Manager window. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media Player. Close all programs and windows, and then restart your hard disk drive first...
... there is configured to play a DVD movie on a network, copy the files from a network drive to disc. I try to automatically download codecs. For more information, open the Device Manager window. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for Windows Media Player. Close all programs and windows, and then restart your hard disk drive first...
Getting Started
Page 45
.... Disable the automatic settings in the operating system for accepting the changes. Choose a user with the computer. A new device does not work. Turn off the computer, turn on the external device, and then turn on the computer to integrate the device with administrative privileges. Restart the computer, and follow the instructions for the new device, and choose a basic configuration that the pins in with the device, or download and install the driver from...
.... Disable the automatic settings in the operating system for accepting the changes. Choose a user with the computer. A new device does not work. Turn off the computer, turn on the external device, and then turn on the computer to integrate the device with administrative privileges. Restart the computer, and follow the instructions for the new device, and choose a basic configuration that the pins in with the device, or download and install the driver from...
Getting Started
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... if you are as simple as a printer, hard disk drive, mouse, or keyboard. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If your hard disk drive. System recovery (see "System Recovery" on page 47) - Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on your computer works improperly or stops because of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia...
... if you are as simple as a printer, hard disk drive, mouse, or keyboard. Software Troubleshooting Your computer uses the operating system and installed software programs during normal operation. If your hard disk drive. System recovery (see "System Recovery" on page 47) - Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on your computer works improperly or stops because of the supported types: CompactFlash (I, II, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia...
Getting Started
Page 50
... your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. If you experience a problem that time and date. Microsoft System Restore Microsoft Windows 7 includes...
... your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. 3 Click the plus sign (+) to expand the type of a driver, click Rollback Driver, and then follow the onscreen instructions. When a new program is installed, the operating system automatically creates a restore point before the current software problem existed. If you experience a problem that time and date. Microsoft System Restore Microsoft Windows 7 includes...
Getting Started
Page 60
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started Guide
Page 7
.../win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Click Start, click Control Panel, and then click System...
.../win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Click Start, click Control Panel, and then click System...
Getting Started Guide
Page 18
... Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you are connected to connect analog speakers. Use the front-panel buttons to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. For Windows 7: 1. Ensure that the speakers are using built-in to the Audio Out (lime green) connector on . Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Refer to the Setup...
... Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you are connected to connect analog speakers. Use the front-panel buttons to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. For Windows 7: 1. Ensure that the speakers are using built-in to the Audio Out (lime green) connector on . Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Refer to the Setup...
Getting Started Guide
Page 19
... hard disk drive, and then reinstall the operating system, programs, and drivers. Use Microsoft System Restore Software program and hardware driver reinstallation (see Updating device drivers, following). Your computer might damage the network adapter. Symptom Possible solution I cannot connect to a local area network (LAN). Software troubleshooting To repair software ● problems, try to open the wizard, and then follow the on-screen instructions. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter...
... hard disk drive, and then reinstall the operating system, programs, and drivers. Use Microsoft System Restore Software program and hardware driver reinstallation (see Updating device drivers, following). Your computer might damage the network adapter. Symptom Possible solution I cannot connect to a local area network (LAN). Software troubleshooting To repair software ● problems, try to open the wizard, and then follow the on-screen instructions. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter...
Getting Started Guide
Page 31
... updates from your system. Any hardware upgrades that you intend to do should only be done first before you purchased your computer, HP is our promise to upgrade your computer model. If you have completely set up your area. Customer support Easy to use. Problems? Go to the Support website listed earlier in your system and turning it , click Start, then click Help and Support...
... updates from your system. Any hardware upgrades that you intend to do should only be done first before you purchased your computer, HP is our promise to upgrade your computer model. If you have completely set up your area. Customer support Easy to use. Problems? Go to the Support website listed earlier in your system and turning it , click Start, then click Help and Support...
Troubleshooting & Maintenance Guide
Page 6
... computer should be replaced. Test the wall outlet by the product manufacturer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to start up , or using your computer model. Click the Arrow button next to a backup hard disk drive. 4. Either the hard disk drive or the system board may need to turn it is functioning, the green power supply light on the computer...
... computer should be replaced. Test the wall outlet by the product manufacturer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to start up , or using your computer model. Click the Arrow button next to a backup hard disk drive. 4. Either the hard disk drive or the system board may need to turn it is functioning, the green power supply light on the computer...
Troubleshooting & Maintenance Guide
Page 11
... Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to enter the on-screen display (OSD) and ensure that audio is internal, try to move the computer. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. doing so might have a dialup modem and an Ethernet network adapter...
... Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to enter the on-screen display (OSD) and ensure that audio is internal, try to move the computer. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. doing so might have a dialup modem and an Ethernet network adapter...
Quick Setup Guide
Page 7
... Setup (this Guide) ● Recover factory settings. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Windows 7 troubleshooting tools 1. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. At the bottom of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos...
... Setup (this Guide) ● Recover factory settings. Click Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go /contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Windows 7 troubleshooting tools 1. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. At the bottom of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos...
Quick Setup Guide
Page 23
...) or hardware driver to the network adapter, and do not plug a network cable into a telephone service line; Try to connect again later, or contact your screen, click on Start, then click HP Help and Support and HP User Manuals. ) - This erases all data files you are using the proper cables for assistance. Software troubleshooting 17 For Windows 7: 1. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card...
...) or hardware driver to the network adapter, and do not plug a network cable into a telephone service line; Try to connect again later, or contact your screen, click on Start, then click HP Help and Support and HP User Manuals. ) - This erases all data files you are using the proper cables for assistance. Software troubleshooting 17 For Windows 7: 1. Run the wireless setup wizard: 1. In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card...
Quick Setup Guide
Page 27
... Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your computer. Customer support for thirty (30) days from the time you attempted to upgrade your computer. Refer to the setup poster included with your system for repairs If your computer needs to be repaired or to have parts replaced, you have any problems setting up . Customer support for help with setting...
... Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your computer. Customer support for thirty (30) days from the time you attempted to upgrade your computer. Refer to the setup poster included with your system for repairs If your computer needs to be repaired or to have parts replaced, you have any problems setting up . Customer support for help with setting...