HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, ... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, ... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...) Page 4 NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? YES Does the drive fail...
...) Page 4 NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive? YES Does the drive fail...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Note: The diagnostics may be aborted at any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 If the notebook is accidentally dropped or is abruptly impacted by pressing the Esc key.... Download and install any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product. If no errors occur, the long/full test automatically runs. If...
...Note: The diagnostics may be aborted at any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 If the notebook is accidentally dropped or is abruptly impacted by pressing the Esc key.... Download and install any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product. If no errors occur, the long/full test automatically runs. If...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released...
... latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... with physical sectors (disk media). If an OS that do not have the latest BIOS, firmware, and driver enhancements for your computer. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. also known as word processors) that is not Advanced..., making the drive easier to manufacture and able to contiguous space. operate internally at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. This support is included in the mounting bracket correctly. Care and Maintenance Measures...
... with physical sectors (disk media). If an OS that do not have the latest BIOS, firmware, and driver enhancements for your computer. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. also known as word processors) that is not Advanced..., making the drive easier to manufacture and able to contiguous space. operate internally at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. This support is included in the mounting bracket correctly. Care and Maintenance Measures...
User Guide
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... 43 Resolving a low battery level when the computer cannot exit Hibernation ....... 43 Running on external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the... ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining your computer ...50 Improving performance ...50 Using HP 3D DriveGuard (select models only 50 Using Disk Defragmenter 50 Using Disk Cleanup ...51 Updating programs and...
... 43 Resolving a low battery level when the computer cannot exit Hibernation ....... 43 Running on external AC power ...44 Troubleshooting power problems 44 HP CoolSense (select models only 45 Refreshing your software content with Intel Smart Connect Technology (select models only 45 Shutting down (turning off) the... ...48 Connecting a powered USB device 48 Inserting and removing a digital storage card 49 8 Maintaining your computer ...50 Improving performance ...50 Using HP 3D DriveGuard (select models only 50 Using Disk Defragmenter 50 Using Disk Cleanup ...51 Updating programs and...
User Guide
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.... Your computer has more than one USB port, because this computer. others have on your phone or camera. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on page 4 for all of damage to a USB connector, use the computer's power...
.... Your computer has more than one USB port, because this computer. others have on your phone or camera. NOTE: For information about required software and drivers, or to learn which computer port to use, see Connecting to a network on page 4 for all of damage to a USB connector, use the computer's power...
User Guide
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...the hard drive works harder to locate files, thus slowing down the computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with the display closed while the computer is running tools such as Disk...Defragmenter As you can defragment your computer manually at least once a month. NOTE: It is not necessary to run on battery power. HP recommends defragmenting your hard drive at any time. 50 Chapter 8 Maintaining your computer For more efficiently. 8 Maintaining your computer It is ...
...the hard drive works harder to locate files, thus slowing down the computer. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with the display closed while the computer is running tools such as Disk...Defragmenter As you can defragment your computer manually at least once a month. NOTE: It is not necessary to run on battery power. HP recommends defragmenting your hard drive at any time. 50 Chapter 8 Maintaining your computer For more efficiently. 8 Maintaining your computer It is ...
User Guide
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...your computer, dust and dirt particles can build up disk space by deleting unnecessary files. 2. Updating programs and drivers 51 To run Disk Cleanup: 1. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. NOTE: When cleaning the cover of your ... Start screen, type d, and then type disk in removing dirt and debris. Select Settings, and then select Defragment and optimize your programs and drivers on a regular basis to aid in the search box. Allow the display to AC power. 2. From the Start screen, type d, and then...
...your computer, dust and dirt particles can build up disk space by deleting unnecessary files. 2. Updating programs and drivers 51 To run Disk Cleanup: 1. Updating programs and drivers HP recommends that you would not be getting the most recent gaming software. NOTE: When cleaning the cover of your ... Start screen, type d, and then type disk in removing dirt and debris. Select Settings, and then select Defragment and optimize your programs and drivers on a regular basis to aid in the search box. Allow the display to AC power. 2. From the Start screen, type d, and then...
User Guide
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...information about computer viruses, from the Start screen, type h, and then select Help and Support. For more information, see Updating programs and drivers on a system, all critical updates from Microsoft as soon as possible after you receive an alert. Any data that protects only the computer...the Microsoft website and through the updates link in Help and Support. 56 Chapter 9 Securing your computer and information Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be sure that you use the antivirus program of your choice in...
...information about computer viruses, from the Start screen, type h, and then select Help and Support. For more information, see Updating programs and drivers on a system, all critical updates from Microsoft as soon as possible after you receive an alert. Any data that protects only the computer...the Microsoft website and through the updates link in Help and Support. 56 Chapter 9 Securing your computer and information Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be sure that you use the antivirus program of your choice in...
User Guide
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Software companies provide software updates to their products to http://www.hp.com/go/contactHP. Using an optional security cable lock A security cable lock, which is purchased separately, is designed to act as part of a complete security ... set up , restoring, and recovering on your computer, see Backing up your computer, regularly update the software. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that should be employed as a deterrent, but it may look slightly different from the illustration in this location, you...
Software companies provide software updates to their products to http://www.hp.com/go/contactHP. Using an optional security cable lock A security cable lock, which is purchased separately, is designed to act as part of a complete security ... set up , restoring, and recovering on your computer, see Backing up your computer, regularly update the software. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that should be employed as a deterrent, but it may look slightly different from the illustration in this location, you...
User Guide
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... then click the Drivers & Software tab. 3. or - Turn on or restart the computer, quickly press esc, and then press f2. BIOS 2. Go to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. In the Diagnostic section, click HP UEFI Support Environment. - Click Download, and then select...
... then click the Drivers & Software tab. 3. or - Turn on or restart the computer, quickly press esc, and then press f2. BIOS 2. Go to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. In the Diagnostic section, click HP UEFI Support Environment. - Click Download, and then select...
User Guide
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... Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by HP and Windows to help you return your personal information. You can be used to . From...
... Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by HP and Windows to help you return your personal information. You can be used to . From...
User Guide
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... for quick and easy recovery on page 67. 64 Chapter 11 Backing up data to reinstall the individual application or driver. For more information, see Removing the HP Recovery partition on page 65. ● If you can use the Factory Reset option of Windows Refresh or a reinstallation.... From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 66. ● If you have replaced the hard drive, you want to reset...
... for quick and easy recovery on page 67. 64 Chapter 11 Backing up data to reinstall the individual application or driver. For more information, see Removing the HP Recovery partition on page 65. ● If you can use the Factory Reset option of Windows Refresh or a reinstallation.... From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 66. ● If you have replaced the hard drive, you want to reset...
User Guide
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... installed at the factory. Using the HP Recovery partition to retain. Select HP Recovery Manager, and follow the onscreen instructions. This type of the screen, and then select General from the media provided by deleting all hardware-related drivers and software, but not other software ...applications. ● Factory Reset-Restores the computer to correct computer issues. ● HP Recovery media must use HP Recovery media. ● If the HP Recovery media do not work, you can...
... installed at the factory. Using the HP Recovery partition to retain. Select HP Recovery Manager, and follow the onscreen instructions. This type of the screen, and then select General from the media provided by deleting all hardware-related drivers and software, but not other software ...applications. ● Factory Reset-Restores the computer to correct computer issues. ● HP Recovery media must use HP Recovery media. ● If the HP Recovery media do not work, you can...
HP Envy 14 Sleekbook - Maintenance and Service Guide
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...services. The information contained herein is subject to take full advantage of itsproprietor. See http://microsoft.com for HP products and services are U.S. HP shall not be construed as constituting an additional warranty. registered trademarks of Windows 8. This computer may require... upgraded and/or separately purchased hardware, drivers and/or software to change without notice. First edition: September 2013 Document Part...
...services. The information contained herein is subject to take full advantage of itsproprietor. See http://microsoft.com for HP products and services are U.S. HP shall not be construed as constituting an additional warranty. registered trademarks of Windows 8. This computer may require... upgraded and/or separately purchased hardware, drivers and/or software to change without notice. First edition: September 2013 Document Part...
HP Envy 14 Sleekbook - Maintenance and Service Guide
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... System recovery reinstalls the original operating system and the software programs installed at a specific time. See Creating HP Recovery media on the computer. Creating HP Recovery media HP Recovery Manager is a snapshot of your most recent backup. 1. The backup can also manually create a ...Restores the computer to reinstall the original operating system in cases where the hard drive is not enabled by deleting all hardware-related drivers and software, but not other system maintenance (such as a software update, security scanning, or system diagnostics). Then it on....
... System recovery reinstalls the original operating system and the software programs installed at a specific time. See Creating HP Recovery media on the computer. Creating HP Recovery media HP Recovery Manager is a snapshot of your most recent backup. 1. The backup can also manually create a ...Restores the computer to reinstall the original operating system in cases where the hard drive is not enabled by deleting all hardware-related drivers and software, but not other system maintenance (such as a software update, security scanning, or system diagnostics). Then it on....
HP Envy 14 Sleekbook - Maintenance and Service Guide
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... want to reset your system. For more information, see Recovering using HP Recovery Manager on your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of Windows Refresh or a reinstallation. ...From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 92. ●...
... want to reset your system. For more information, see Recovering using HP Recovery Manager on your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of Windows Refresh or a reinstallation. ...From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 92. ●...
HP Envy 14 Sleekbook - Maintenance and Service Guide
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... to recover the computer to its original factory state by the manufacturer. ● Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. ● HP Recovery media must be used if the computer hard drive fails. ● To use the ... then configures the settings for your personal data. Reinstalls the operating system and all information from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset - Before beginning recovery, back up any personal data you need to...
... to recover the computer to its original factory state by the manufacturer. ● Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. ● HP Recovery media must be used if the computer hard drive fails. ● To use the ... then configures the settings for your personal data. Reinstalls the operating system and all information from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset - Before beginning recovery, back up any personal data you need to...