User Guide
Page 7
......4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button and speakers ...10 Keys ...11 Using the action keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls ...15 Airplane mode key ...15 Operating system controls 15 Connecting to a WLAN ...16 Using HP Mobile Broadband (select products only 16 Using GPS (select products only) ...17 Using Bluetooth wireless devices (select products only 17 Connecting Bluetooth devices 17 Connecting...
......4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Button and speakers ...10 Keys ...11 Using the action keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls ...15 Airplane mode key ...15 Operating system controls 15 Connecting to a WLAN ...16 Using HP Mobile Broadband (select products only 16 Using GPS (select products only) ...17 Using Bluetooth wireless devices (select products only 17 Connecting Bluetooth devices 17 Connecting...
User Guide
Page 9
... only 41 Securing your wireless network ...41 Backing up your software applications and information 41 Using an optional security cable (select products only 41 9 Using Setup Utility (BIOS) ...42 Starting Setup Utility (BIOS) ...42 Updating Setup Utility (BIOS) ...42 Determining the BIOS version ...42 Downloading a BIOS update ...43 10 Using HP PC Hardware Diagnostics (UEFI) ...44 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 44 11 Backing up, restoring, and recovering ...46 Creating recovery media and backups ...46 Creating HP Recovery media (select products only 46...
... only 41 Securing your wireless network ...41 Backing up your software applications and information 41 Using an optional security cable (select products only 41 9 Using Setup Utility (BIOS) ...42 Starting Setup Utility (BIOS) ...42 Updating Setup Utility (BIOS) ...42 Determining the BIOS version ...42 Downloading a BIOS update ...43 10 Using HP PC Hardware Diagnostics (UEFI) ...44 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 44 11 Backing up, restoring, and recovering ...46 Creating recovery media and backups ...46 Creating HP Recovery media (select products only 46...
User Guide
Page 25
... Get started app. Type control panel in this chapter as computers, phones, printers, headsets, speakers, and cameras. Using the wireless controls You can travel with other Bluetooth-enabled devices such as airplane mode key) ● Operating system controls Airplane mode key The computer may be relatively close together-typically within 10 meters (approximately 33 feet) of each device communicates directly with you wherever you to set up a connection or network, connect to a network...
... Get started app. Type control panel in this chapter as computers, phones, printers, headsets, speakers, and cameras. Using the wireless controls You can travel with other Bluetooth-enabled devices such as airplane mode key) ● Operating system controls Airplane mode key The computer may be relatively close together-typically within 10 meters (approximately 33 feet) of each device communicates directly with you wherever you to set up a connection or network, connect to a network...
User Guide
Page 26
... displayed, allowing you to manually search for and connect to a network or to create a new network connection. 3. A list of your wireless signals travel) depends on . 2. NOTE: The functional range (how far your computer, inside the battery bay, under the service door, or on -screen instructions to complete the connection. From the taskbar, select the network status icon. 2. Select View Connection Settings. 3. The ISP will help set up the modem, install a network cable to connect...
... displayed, allowing you to manually search for and connect to a network or to create a new network connection. 3. A list of your wireless signals travel) depends on . 2. NOTE: The functional range (how far your computer, inside the battery bay, under the service door, or on -screen instructions to complete the connection. From the taskbar, select the network status icon. 2. Select View Connection Settings. 3. The ISP will help set up the modem, install a network cable to connect...
User Guide
Page 30
Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. - or - Use the audio control panel to view and control audio settings. ▲ Type control panel in (microphone) combo jack on your computer when you to watch streaming video from your favorite websites and download video and movies to the correct port on your computer. Using video Your computer is connected to watch on the computer...
Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. - or - Use the audio control panel to view and control audio settings. ▲ Type control panel in (microphone) combo jack on your computer when you to watch streaming video from your favorite websites and download video and movies to the correct port on your computer. Using video Your computer is connected to watch on the computer...
User Guide
Page 39
... the computer, screen brightness, external devices connected to your computer battery. Select Change Settings that are currently unavailable. 4. Using HP Fast Charge (select products only) The HP Fast Charge feature allows you to quickly access power settings and view the remaining battery charge. ● To view the percentage of full capacity in the computer slowly discharges. If you do not need to create or change your computer model and AC adapter, Fast Charge operates in the...
... the computer, screen brightness, external devices connected to your computer battery. Select Change Settings that are currently unavailable. 4. Using HP Fast Charge (select products only) The HP Fast Charge feature allows you to quickly access power settings and view the remaining battery charge. ● To view the percentage of full capacity in the computer slowly discharges. If you do not need to create or change your computer model and AC adapter, Fast Charge operates in the...
User Guide
Page 41
... enabled and the computer is connected to external power: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP. To reduce potential safety issues, use battery power when the computer is on page 29. Do not charge the computer battery while you are aboard aircraft. ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS...
... enabled and the computer is connected to external power: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP. To reduce potential safety issues, use battery power when the computer is on page 29. Do not charge the computer battery while you are aboard aircraft. ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS...
User Guide
Page 44
... use tools like Disk Defragmenter and Disk Cleanup. Type disk in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard. For additional information, access the Disk Defragmenter software Help. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by HP 3D DriveGuard. It also provides instructions for traveling with (or shipping) the computer. Improving performance You can safely delete to free up disk...
... use tools like Disk Defragmenter and Disk Cleanup. Type disk in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard. For additional information, access the Disk Defragmenter software Help. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by HP 3D DriveGuard. It also provides instructions for traveling with (or shipping) the computer. Improving performance You can safely delete to free up disk...
User Guide
Page 49
... Errors can use the keyboard attached to your notebook. or Turn on or restart the tablet, and then quickly hold down the Windows button. 2. NOTE: To start Setup Utility, your computer must use Windows Hello to sign in by swiping your finger or looking at the camera. Turn on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Under Windows Hello, follow these steps: 1. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered...
... Errors can use the keyboard attached to your notebook. or Turn on or restart the tablet, and then quickly hold down the Windows button. 2. NOTE: To start Setup Utility, your computer must use Windows Hello to sign in by swiping your finger or looking at the camera. Turn on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in Setup Utility (BIOS). Under Windows Hello, follow these steps: 1. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered...
User Guide
Page 50
... security updates. It is monitored and compared with a set of your choice in order to fully protect your computer should be software you install on the network. A firewall can be regularly updated to correct security problems and improve software performance. Installing software updates HP, Windows, and third-party software installed on a system, all updates from the system is strongly recommended that you use your computer to access email, a network, or the Internet...
... security updates. It is monitored and compared with a set of your choice in order to fully protect your computer should be software you install on the network. A firewall can be regularly updated to correct security problems and improve software performance. Installing software updates HP, Windows, and third-party software installed on a system, all updates from the system is strongly recommended that you use your computer to access email, a network, or the Internet...
User Guide
Page 51
... -house solutions. Using HP Touchpoint Manager (select products only) 41 To view or change the settings: 1. Using an optional security cable (select products only) A security cable (purchased separately) is a cloud-based IT solution that enables businesses to act as a deterrent, but it may not provide any security. Select the Start button, select Settings, and then select Update & security. 2. You can quickly download and install the software, which is...
... -house solutions. Using HP Touchpoint Manager (select products only) 41 To view or change the settings: 1. Using an optional security cable (select products only) A security cable (purchased separately) is a cloud-based IT solution that enables businesses to act as a deterrent, but it may not provide any security. Select the Start button, select Settings, and then select Update & security. 2. You can quickly download and install the software, which is...
User Guide
Page 53
... a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. Updating Setup Utility (BIOS) 43 Type support in an optional docking device, or connected to the location on -screen instructions. Click Updates, and then click Check for example, filename.exe). Make a note of the path to an optional power source. The hard drive designation is typically Local Disk (C:). 3. Complete the installation by unplugging the power cord from your hard drive designation. NOTE: After a message on -screen instructions. 4. Follow...
... a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. Updating Setup Utility (BIOS) 43 Type support in an optional docking device, or connected to the location on -screen instructions. Click Updates, and then click Check for example, filename.exe). Make a note of the path to an optional power source. The hard drive designation is typically Local Disk (C:). 3. Complete the installation by unplugging the power cord from your hard drive designation. NOTE: After a message on -screen instructions. 4. Follow...
User Guide
Page 58
... HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● If you want to recover the Windows partition to original factory content, you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. If you have replaced the hard drive, you can obtain recovery media for your system from HP, or by using the HP Recovery media that you must use the Factory Reset option (select products only), you either download the software...
... HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● If you want to recover the Windows partition to original factory content, you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. If you have replaced the hard drive, you can obtain recovery media for your system from HP, or by using the HP Recovery media that you must use the Factory Reset option (select products only), you either download the software...
User Guide
Page 66
...devices, connecting 21, 22 HP 3D DriveGuard 34 HP Apps Store, visiting 1 HP Fast Charge 29 HP Mobile Broadband activating 16 IMEI number 16 MEID number 16 HP PC Hardware Diagnostics (UEFI) using 44 HP Recovery Manager correcting boot problems 50 starting 49 HP Recovery media creating 46 recovery 49 HP Recovery partition recovery 49 removing 51 HP resources 2 HP Touchpoint Manager 41 I IMEI number 16 initiating Sleep and Hibernation 27 input power 52 installing optional security cable 41 internal microphones, identifying 7 Internet security software, using 40 J jacks audio-out (headphone)/audio...
...devices, connecting 21, 22 HP 3D DriveGuard 34 HP Apps Store, visiting 1 HP Fast Charge 29 HP Mobile Broadband activating 16 IMEI number 16 MEID number 16 HP PC Hardware Diagnostics (UEFI) using 44 HP Recovery Manager correcting boot problems 50 starting 49 HP Recovery media creating 46 recovery 49 HP Recovery partition recovery 49 removing 51 HP resources 2 HP Touchpoint Manager 41 I IMEI number 16 initiating Sleep and Hibernation 27 input power 52 installing optional security cable 41 internal microphones, identifying 7 Internet security software, using 40 J jacks audio-out (headphone)/audio...
User Guide
Page 67
... touch screen gesture 25 operating environment 52 original system recovery 48 P passwords Setup Utility (BIOS) 39 Windows 38 ports HDMI 5, 21 Miracast 22 USB 3.x 5 USB 3.x HP Sleep and Charge 5 USB Type-C charging port 6 power AC 31 battery 29 power button, identifying 10 power connector, identifying 5 power lights, identifying 9 power meter, using 29 power settings, using 29 product name and number, computer 14 public WLAN connection 16 R recover options 48 recovery discs 47, 49 HP Recovery Manager 48 media 49 starting 49 supported discs 47 system 48 USB flash drive 49 using HP Recovery media...
... touch screen gesture 25 operating environment 52 original system recovery 48 P passwords Setup Utility (BIOS) 39 Windows 38 ports HDMI 5, 21 Miracast 22 USB 3.x 5 USB 3.x HP Sleep and Charge 5 USB Type-C charging port 6 power AC 31 battery 29 power button, identifying 10 power connector, identifying 5 power lights, identifying 9 power meter, using 29 power settings, using 29 product name and number, computer 14 public WLAN connection 16 R recover options 48 recovery discs 47, 49 HP Recovery Manager 48 media 49 starting 49 supported discs 47 system 48 USB flash drive 49 using HP Recovery media...
Envy Notebook PC model numbers 13-ab001 through 13-ab099; CTO model number 13t-ab000 Maintenance and Service Guide
Page 39
..., replace the wireless module only with a wireless module authorized for use in Hibernation, turn the computer on page 29). Reverse this procedure to restore device functionality, and then contact technical support. Turn off or in the computer by unplugging the power cord from the system board (see Bottom cover on the WLAN module. 5. Disconnect all external devices from the terminals on page 27). 5. Remove the speakers (2). Disconnect the wireless antenna cables...
..., replace the wireless module only with a wireless module authorized for use in Hibernation, turn the computer on page 29). Reverse this procedure to restore device functionality, and then contact technical support. Turn off or in the computer by unplugging the power cord from the system board (see Bottom cover on the WLAN module. 5. Disconnect all external devices from the terminals on page 27). 5. Remove the speakers (2). Disconnect the wireless antenna cables...
Envy Notebook PC model numbers 13-ab001 through 13-ab099; CTO model number 13t-ab000 Maintenance and Service Guide
Page 61
... the BIOS update is connected to reliable external power using the AC adapter. BIOS installation procedures vary. Follow any instructions that appear on -screen instructions to download your BIOS version, make a note of the date, name, or other identifier. Click your computer. Using the hard drive path you recorded earlier, open the folder that has an .exe extension (for updates and messages. 3. Complete the installation by unplugging the power cord from your hard drive. Type support...
... the BIOS update is connected to reliable external power using the AC adapter. BIOS installation procedures vary. Follow any instructions that appear on -screen instructions to download your BIOS version, make a note of the date, name, or other identifier. Click your computer. Using the hard drive path you recorded earlier, open the folder that has an .exe extension (for updates and messages. 3. Complete the installation by unplugging the power cord from your hard drive. Type support...
Envy Notebook PC model numbers 13-ab001 through 13-ab099; CTO model number 13t-ab000 Maintenance and Service Guide
Page 68
... information from support. Choose the method that you can use the HP Recovery media. For more information see Creating HP Recovery media (select products only) on -screen instructions. ● If you want to remove the recovery partition to recover the computer's original factory partition and content, or if you have not already created recovery media, see Recovering using HP Recovery Manager HP Recovery Manager software allows you want to recover the Windows partition to correct computer issues. ● HP Recovery media must either created or that...
... information from support. Choose the method that you can use the HP Recovery media. For more information see Creating HP Recovery media (select products only) on -screen instructions. ● If you want to remove the recovery partition to recover the computer's original factory partition and content, or if you have not already created recovery media, see Recovering using HP Recovery Manager HP Recovery Manager software allows you want to recover the Windows partition to correct computer issues. ● HP Recovery media must either created or that...
Envy Notebook PC model numbers 13-ab001 through 13-ab099; CTO model number 13t-ab000 Maintenance and Service Guide
Page 75
... Drive 21 HDMI-to-VGA adapter 21 optical drive 21 USB-A-to-USB-C 21 USB-to-Gigabit RJ45 21 antenna location 7 removal 41, 42 spare part numbers 20, 42, 43 audio, product description 2 audio-in jack 6 audio-out jack 6 B backups 58 battery removal 29 spare part number 18, 29 battery spacer removal 49 spare part number 18, 49 BIOS determining version 52 downloading an update 53 starting the Setup Utility 52 updating 52 Bluetooth label 14 boot order changing 62 bottom cover removal 27 spare part number 18, 27 buttons power 10 TouchPad 8 C cables, service...
... Drive 21 HDMI-to-VGA adapter 21 optical drive 21 USB-A-to-USB-C 21 USB-to-Gigabit RJ45 21 antenna location 7 removal 41, 42 spare part numbers 20, 42, 43 audio, product description 2 audio-in jack 6 audio-out jack 6 B backups 58 battery removal 29 spare part number 18, 29 battery spacer removal 49 spare part number 18, 49 BIOS determining version 52 downloading an update 53 starting the Setup Utility 52 updating 52 Bluetooth label 14 boot order changing 62 bottom cover removal 27 spare part number 18, 27 buttons power 10 TouchPad 8 C cables, service...
Envy Notebook PC model numbers 13-ab001 through 13-ab099; CTO model number 13t-ab000 Maintenance and Service Guide
Page 76
... 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 keyboard 2 memory module 1 microphone 2 operating system 2, 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 security 2 sensors 2 serviceability 3 solid-state drive 1 video 1 wireless 2 product name 1 product name and number 13 R recover options 60 recovery discs 59, 61 HP Recovery Manager 60 media 61 starting 61 supported discs 59 system 60 USB flash drive 61 using HP Recovery media 59 recovery media creating 58 creating using HP Recovery Manager 59 recovery partition removing 63...
... 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 keyboard 2 memory module 1 microphone 2 operating system 2, 3 optical drive 1 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 security 2 sensors 2 serviceability 3 solid-state drive 1 video 1 wireless 2 product name 1 product name and number 13 R recover options 60 recovery discs 59, 61 HP Recovery Manager 60 media 61 starting 61 supported discs 59 system 60 USB flash drive 61 using HP Recovery media 59 recovery media creating 58 creating using HP Recovery Manager 59 recovery partition removing 63...