HP ENVY PC 14-eb1000 Support and Manuals
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Popular HP ENVY PC 14-eb1000 Manual Pages
Maintenance and Service Guide 1 - Page 2
... of Windows. Certain default settings, features, and apps cannot be liable for updates. Then select Manuals.
ISP fees may apply and additional requirements may vary, even if you cannot switch back to change without notice. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to most models. Intel and vPro...
Maintenance and Service Guide 1 - Page 4
... keys ...11 Action keys...13 HP Hubs Launcher (select products only) ...14 Bottom ...14 Labels...15
3 Illustrated parts catalog ...18 Computer major components...18 Display assembly subcomponents...20 Cables...21 Miscellaneous parts...22
4 Removal and replacement procedures preliminary requirements 24 Tools required ...24 Service considerations...24 Plastic parts ...24 Cables and connectors...24...
Maintenance and Service Guide 1 - Page 5
... (BIOS) ...59 Determining the BIOS version ...59 Preparing for a BIOS update ...60 Downloading a BIOS update ...60 Installing a BIOS update ...60
7 Computer Setup (BIOS), TPM, and HP Sure Start...62
Using Computer Setup...62 Navigating and selecting in Computer Setup ...62 Restoring factory settings in Computer Setup ...62 Updating the BIOS...63 Determining the BIOS version ...63 Preparing for...
Maintenance and Service Guide 1 - Page 52
... assembly, it is necessary to run the service tool to have been disconnected from the defective system board and install them on the replacement system board: ● Memory modules (see...board: 1. Prepare the computer for more information. Table 5-10 System board descriptions and part numbers Description
System board (includes processor): All system boards use the following cables, and...
Maintenance and Service Guide 1 - Page 61
... are accessible in WQXGA (2560×1600), antiglare, 400 nits
54 Chapter 5 Removal and replacement procedures for authorized service provider parts a. IMPORTANT: After replacing the display panel assembly, it is completely removed. Select Support, and then select Software & Drivers to Help and Support at http://www.hp.com. To remove the panel, use tweezers to lock the cup (1).
Maintenance and Service Guide 1 - Page 67
...Installing a BIOS update
BIOS installation procedures vary. Select Exit, select one of the path to the location on battery power, docked in the search box, and then select the HP Support... taskbar, type support in an optional docking device, or connected to a network, consult the network administrator before downloading and installing a BIOS update. Follow any instructions that appear on...
Maintenance and Service Guide 1 - Page 71
..., and then follow these steps. 1. or - Make a note of the path to the BIOS version currently installed on -screen instructions to download your selection to install the update. Follow the on -screen instructions.
64 Chapter 7 Computer Setup (BIOS), TPM, and HP Sure Start At the download area, follow these steps: a. You might need to access this information...
Maintenance and Service Guide 1 - Page 72
... computer models are configured with relevant local laws, regulations and policies, and approvals or licenses must ensure that violates the previously mentioned requirement, you change the TPM setting to Hidden, TPM is attacked, HP Sure Start automatically restores the BIOS to http://www.hp.com/support. Advanced users can modify the TPM settings in Computer Setup (BIOS...
Maintenance and Service Guide 1 - Page 74
... internet to complete and leave no information on -screen instructions. Recover using HP Recovery media on the computer at the factory. NOTE: You must be a lengthy process. Using a recent backup can automatically or manually create restore points, or snapshots, of the system files and settings on page 67.
Run a Microsoft System Restore. 2.
After the...
Maintenance and Service Guide 1 - Page 78
... appears on -screen instructions. - Installing HP PC Hardware Diagnostics Windows 71
The tool downloads to http://www.hp.com/support. 2. For assistance in Windows, you must use a Windows computer and a USB flash drive to scan the failure ID
code that requires hardware replacement, a 24-digit failure ID code is displayed. 3. or -
The HP Customer Support - NOTE: To start...
Maintenance and Service Guide 1 - Page 80
... Diagnostics UEFI, go /techcenter/pcdiags, and then select Find out more. To customize Remote HP PC Hardware Diagnostics UEFI settings, follow the on-screen instructions to a USB flash drive.
1.
You can also start diagnostics immediately in Computer Setup (BIOS), you might upload results to your operating system.
3. Your computer does not require the traditional local...
Maintenance and Service Guide 1 - Page 84
... may differ slightly.
Actual drive specifications can differ slightly. Contact support for details.
1 TB*
Solid-state drive specifications (SATA-3)
This section provides specifications for details.
Solid-state drive specifications (SATA-3) 77 Actual accessible capacity is less. Actual accessible capacity is less. Table 10-3 Solid-state drive specifications (continued)
256 GB...
Maintenance and Service Guide 1 - Page 88
... part number 19 BIOS determining version 59, 63 downloading an update 60, 63,
64 starting the Setup Utility 59 updating 59...HP Easy Clean 28 removing dirt and debris 28 components bottom 14 display 6 keyboard area 7 left side 5 lights 9 right side 4 touchpad 8 computer major components 18 Computer Setup navigating and selecting 62 restoring factory settings 62 starting 62 computer specifications...
Maintenance and Service Guide 1 - Page 89
... description 1 specifications 75
hardware, locating 4 HDMI port
identifying 5 heat sink
illustrated 19 removal 40 spare part number 19 spare part numbers 40 hinge illustrated 20 spare part number 20 hinge cover illustrated 20 spare part number 20 HP Hubs Launcher app key, identifying 14 HP PC Hardware Diagnostics UEFI downloading 72 failure ID code 71 starting 71 using 71 HP PC Hardware...
Maintenance and Service Guide 1 - Page 90
...2 serial number, computer 15 service labels, locating 15 serviceability, product
description 3 setup utility
navigating and selecting 62 restoring factory settings 62 SIM slot, identifying 6 slots SIM card 6
software locating 4
software installed locating 4
solid-state drive product description 1 removal and replacement 39 specifications 76, 77
spare part country codes 57 speaker
removal 48 spare...
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