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...USE OF THIS MATERIAL. Celeron and MMX are registered trademarks of Intel Corporation. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; Deskpro Service Reference Guide First Edition (July 1999) Part Number 123385-001 Spare ... photocopied or reproduced in any form without notice. Printed in accordance with the terms of Compaq Computer Corporation. Patent and Trademark Office. Compaq and Deskpro are trademarks or registered trademarks of this guide is subject to change without prior written consent from...
...USE OF THIS MATERIAL. Celeron and MMX are registered trademarks of Intel Corporation. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; Deskpro Service Reference Guide First Edition (July 1999) Part Number 123385-001 Spare ... photocopied or reproduced in any form without notice. Printed in accordance with the terms of Compaq Computer Corporation. Patent and Trademark Office. Compaq and Deskpro are trademarks or registered trademarks of this guide is subject to change without prior written consent from...
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... Workstation 4.0 1-1 1.2.1 Installing Windows NT Workstation 4.0 over a Network 1-1 1.2.2 Installing or Upgrading Device Drivers 1-2 1.2.3 Creating an Emergency Repair Diskette 1-2 1.2.4 Using the Emergency Repair Diskette 1-2 1.3 Registering the Computer 1-3 1.4 Compaq Software ...1-3 chapter 2 Setup Utilities and Diagnostic Features 2.1. Computer Setup Utilities 2-1 2.1.1 Using Computer Setup Utilities 2-2 2.1.2 Computer Setup Menu 2-3 2.2 Computer Diagnostics ...2-6 2.2.1 Create a Diagnostics Diskette 2-6 DOS-Based...2-6 Windows...
... Workstation 4.0 1-1 1.2.1 Installing Windows NT Workstation 4.0 over a Network 1-1 1.2.2 Installing or Upgrading Device Drivers 1-2 1.2.3 Creating an Emergency Repair Diskette 1-2 1.2.4 Using the Emergency Repair Diskette 1-2 1.3 Registering the Computer 1-3 1.4 Compaq Software ...1-3 chapter 2 Setup Utilities and Diagnostic Features 2.1. Computer Setup Utilities 2-1 2.1.1 Using Computer Setup Utilities 2-2 2.1.2 Computer Setup Menu 2-3 2.2 Computer Diagnostics ...2-6 2.2.1 Create a Diagnostics Diskette 2-6 DOS-Based...2-6 Windows...
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... Button 3-13 3.4.6 Power Management 3-13 3.4.7 Enhanced Support Software CD and World Wide Web Site 3-14 3.4.8 Compaq Integrated Software 3-14 3.5 Building Blocks and Partners 3-15 3.5.1 Desktop Management Interface (DMI 3-15 3.5.2 Compaq Insight Manager and the Insight Management Agents 3-15 3.5.3 Compaq Management Solutions Partners Program 3-15 appendix A Connector Pin Assignments ...A-1 appendix B Power Cord Set Requirements ...B-1 appendix...
... Button 3-13 3.4.6 Power Management 3-13 3.4.7 Enhanced Support Software CD and World Wide Web Site 3-14 3.4.8 Compaq Integrated Software 3-14 3.5 Building Blocks and Partners 3-15 3.5.1 Desktop Management Interface (DMI 3-15 3.5.2 Compaq Insight Manager and the Insight Management Agents 3-15 3.5.3 Compaq Management Solutions Partners Program 3-15 appendix A Connector Pin Assignments ...A-1 appendix B Power Cord Set Requirements ...B-1 appendix...
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...reference when servicing the Compaq Deskpro Personal Computers. WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. CAUTION: The computer is a troubleshooting and repair guide that can create a safety hazard. Only authorized technicians trained by Compaq should attempt to make...in this manner indicates that failure to follow directions in the warning could result in damage to the Compaq Deskpro Family of the computer. Because of the complexity of component replacement or printed wiring board modifications may void any printed ...
...reference when servicing the Compaq Deskpro Personal Computers. WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. CAUTION: The computer is a troubleshooting and repair guide that can create a safety hazard. Only authorized technicians trained by Compaq should attempt to make...in this manner indicates that failure to follow directions in the warning could result in damage to the Compaq Deskpro Family of the computer. Because of the complexity of component replacement or printed wiring board modifications may void any printed ...
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Additional Documentation The following documentation is available to support these products: TUser Documentation TTechnical Training Guides TCompaq Service Advisories and Bulletins TCompaq QuickFind TTechnical Reference Guide TCompaq Service Quick Reference Guide TCompaq Maintenance & Service Guide viii About This Guide
Additional Documentation The following documentation is available to support these products: TUser Documentation TTechnical Training Guides TCompaq Service Advisories and Bulletins TCompaq QuickFind TTechnical Reference Guide TCompaq Service Quick Reference Guide TCompaq Maintenance & Service Guide viii About This Guide
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... the computer is completed, Windows NT needs access to the appropriate software drivers for the devices. After installing Microsoft Windows NT, Compaq recommends that appear on creates an I386 directory. Using one blank, formatted diskette, complete the following section applies only to computers equipped...is not equipped with a diskette drive. appears on the screen. A set of Windows NT for the computer model. Click Start Æ Compaq Information Center Æ Create Boot Diskettes. 2. To use the browse button of the device to deploy Windows NT over a network connection. Follow...
... the computer is completed, Windows NT needs access to the appropriate software drivers for the devices. After installing Microsoft Windows NT, Compaq recommends that appear on creates an I386 directory. Using one blank, formatted diskette, complete the following section applies only to computers equipped...is not equipped with a diskette drive. appears on the screen. A set of Windows NT for the computer model. Click Start Æ Compaq Information Center Æ Create Boot Diskettes. 2. To use the browse button of the device to deploy Windows NT over a network connection. Follow...
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... will also be installed at a time on the Compaq Web site. 1.4 Compaq Software The Microsoft Windows 95, 98, or Windows NT Workstation operating system is preinstalled on the computer and will be registered with many desktop models Deskpro Service Reference Guide 1-3 To register more than one machine, either telephone in the information or enter...
... will also be installed at a time on the Compaq Web site. 1.4 Compaq Software The Microsoft Windows 95, 98, or Windows NT Workstation operating system is preinstalled on the computer and will be registered with many desktop models Deskpro Service Reference Guide 1-3 To register more than one machine, either telephone in the information or enter...
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... the computer are recognized by the system and functioning properly. Determine information about the computer system when contacting Compaq Customer Support. 2 chapter SETUP UTILITIES AND DIAGNOSTIC FEATURES 2.1. Deskpro Service Reference Guide 2-1 Compaq Computer Setup Utilities and diagnostic features provide information needed about the operating environment of which is faster than Full Boot...
... the computer are recognized by the system and functioning properly. Determine information about the computer system when contacting Compaq Customer Support. 2 chapter SETUP UTILITIES AND DIAGNOSTIC FEATURES 2.1. Deskpro Service Reference Guide 2-1 Compaq Computer Setup Utilities and diagnostic features provide information needed about the operating environment of which is faster than Full Boot...
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... equipped with a diskette drive. You should run the Computer Checkup (TEST) or View System Information (INSPECT) diagnostic programs. Another Compaq diagnostic feature is optional but recommended after installing or connecting a new device. Save, print, or display the information generated...been configured. Save, print, or display the information generated by the system and functioning properly. Running Test is Enhanced Compaq Insight Personal Edition (Diagnostics for testing. 2-6 Setup Utilities and Diagnostic Features To create a bootable, DOS-based Diagnostic Diskette (...
... equipped with a diskette drive. You should run the Computer Checkup (TEST) or View System Information (INSPECT) diagnostic programs. Another Compaq diagnostic feature is optional but recommended after installing or connecting a new device. Save, print, or display the information generated...been configured. Save, print, or display the information generated by the system and functioning properly. Running Test is Enhanced Compaq Insight Personal Edition (Diagnostics for testing. 2-6 Setup Utilities and Diagnostic Features To create a bootable, DOS-based Diagnostic Diskette (...
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... hardware devices appears. 2. Select one of the following from those available in Compaq Diagnostics for instructions. 1. You can choose how many times to run TEST or INSPECT, you have created. Deskpro Service Reference Guide 2-7 You can choose attended or unattended testing, decide to stop...Modem type installed Graphics settings Windows WIN.INI file details ✎ Categories or items of information displayed by Compaq; To exit either Computer Checkup (TEST) or View System Information (INSPECT). This utility will detect all devices manufactured by INSPECT are ...
... hardware devices appears. 2. Select one of the following from those available in Compaq Diagnostics for instructions. 1. You can choose how many times to run TEST or INSPECT, you have created. Deskpro Service Reference Guide 2-7 You can choose attended or unattended testing, decide to stop...Modem type installed Graphics settings Windows WIN.INI file details ✎ Categories or items of information displayed by Compaq; To exit either Computer Checkup (TEST) or View System Information (INSPECT). This utility will detect all devices manufactured by INSPECT are ...
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...category from the Categories menu or from the information presented in the Control Panel. To exit Compaq Insight Personal Edition, click File, then click Exit. 2-8 Setup Utilities and Diagnostic Features Using Compaq Insight Personal Edition 1. Click OK to print the report you to view: System overview... configuration Security management settings System health Operating system Windows version Depending on the version, Compaq Insight Personal Edition may include diagnostic tests to determine if all the devices installed on the computer are recognized by...
...category from the Categories menu or from the information presented in the Control Panel. To exit Compaq Insight Personal Edition, click File, then click Exit. 2-8 Setup Utilities and Diagnostic Features Using Compaq Insight Personal Edition 1. Click OK to print the report you to view: System overview... configuration Security management settings System health Operating system Windows version Depending on the version, Compaq Insight Personal Edition may include diagnostic tests to determine if all the devices installed on the computer are recognized by...
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...showing the progress and result of Compaq support telephone numbers, consult the Contacting Compaq Customer Support guide. If errors are found, click the Error tab to select or deselect it . This number is the Compaq Deskpro Supplement CD, which accompanies many desktop models and enables the user to... have the serial number of your Compaq authorized dealer, reseller, or service provider for assistance. 8. Click Print or Save ...
...showing the progress and result of Compaq support telephone numbers, consult the Contacting Compaq Customer Support guide. If errors are found, click the Error tab to select or deselect it . This number is the Compaq Deskpro Supplement CD, which accompanies many desktop models and enables the user to... have the serial number of your Compaq authorized dealer, reseller, or service provider for assistance. 8. Click Print or Save ...
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... random number is generated during the pretest process in the Compaq factory, is flashed onto the ROM, and is specific to each desktop model and accompanies many desktop models along with the Microsoft operating system CD, the Compaq Restore CD enables the user to access the utility. 3....available on again, to selectively restore the original system software. Select the language from the list and press Enter. 2.3.2 2.4 Compaq Restore CD The Compaq Restore CD offers easy deployment and recovery of five headings appears in the Computer Setup Utilities menu: File, Storage, Security, Power...
... random number is generated during the pretest process in the Compaq factory, is flashed onto the ROM, and is specific to each desktop model and accompanies many desktop models along with the Microsoft operating system CD, the Compaq Restore CD enables the user to access the utility. 3....available on again, to selectively restore the original system software. Select the language from the list and press Enter. 2.3.2 2.4 Compaq Restore CD The Compaq Restore CD offers easy deployment and recovery of five headings appears in the Computer Setup Utilities menu: File, Storage, Security, Power...
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...: Installing the optional Setup partition. Automated System Installation and Remote System Installation enable you to manage distributed PC environments. Deskpro Service Reference Guide 3-1 Initial Configuration and Deployment Compaq computers come with a customized set of desktop management solutions in the industry. The Remote System Installation feature is tightly integrated with selective recovery of system...
...: Installing the optional Setup partition. Automated System Installation and Remote System Installation enable you to manage distributed PC environments. Deskpro Service Reference Guide 3-1 Initial Configuration and Deployment Compaq computers come with a customized set of desktop management solutions in the industry. The Remote System Installation feature is tightly integrated with selective recovery of system...
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...access to leverage your investment in the lower-right corner of the Compaq logo screen. Feature Removable Media Boot Control Removable Media Write Control Serial... Prevents booting from the Compaq Computer Setup Utilities menu. Prevents writing to continue the process. 3.2 Asset Tracking and Security Compaq AssetControl features incorporated into ... proactive notification of the computer until the password is entered. Compaq computers are manufactured with Compaq Insight Manager to both initial computer startup and restarts. Prevents ...Compaq also offers several solutions for networked...
...access to leverage your investment in the lower-right corner of the Compaq logo screen. Feature Removable Media Boot Control Removable Media Write Control Serial... Prevents booting from the Compaq Computer Setup Utilities menu. Prevents writing to continue the process. 3.2 Asset Tracking and Security Compaq AssetControl features incorporated into ... proactive notification of the computer until the password is entered. Compaq computers are manufactured with Compaq Insight Manager to both initial computer startup and restarts. Prevents ...Compaq also offers several solutions for networked...
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...Setup Password and follow the instructions on enabling Memory Change Alerts, refer to prevent unwanted configuration changes or component removal. Deskpro Service Reference Guide 3-3 Password Security The computer supports security password features, which can be set. If you must turn ...is a softwarecontrollable cover lock, controlled by setup password). Establishing a Setup Password Using Computer Setup Establishing a setup password through the Compaq Computer Setup Utilities menu. Turn on again, to Section 2.1, "Setup." You'll need to the interior of forgotten password, ...
...Setup Password and follow the instructions on enabling Memory Change Alerts, refer to prevent unwanted configuration changes or component removal. Deskpro Service Reference Guide 3-3 Password Security The computer supports security password features, which can be set. If you must turn ...is a softwarecontrollable cover lock, controlled by setup password). Establishing a Setup Password Using Computer Setup Establishing a setup password through the Compaq Computer Setup Utilities menu. Turn on again, to Section 2.1, "Setup." You'll need to the interior of forgotten password, ...
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... turn the computer off, then on select Compaq personal computers. Using the Smart Cover FailSafe Key...: Power outage Startup failure PC component failure (e.g., processor or power supply) Forgotten...If the computer is a specialized tool available from Compaq Management Solutions Partners, the computer also sends a ...and installing the cable lock provision. Turn on using Compaq Insight Personal Edition. Select Security, then select Smart ... system health by Compaq Insight Manager or other SNMP-based management products from Compaq. This message contains...
... turn the computer off, then on select Compaq personal computers. Using the Smart Cover FailSafe Key...: Power outage Startup failure PC component failure (e.g., processor or power supply) Forgotten...If the computer is a specialized tool available from Compaq Management Solutions Partners, the computer also sends a ...and installing the cable lock provision. Turn on using Compaq Insight Personal Edition. Select Security, then select Smart ... system health by Compaq Insight Manager or other SNMP-based management products from Compaq. This message contains...
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...2000 volts without incurring any system downtime or data loss. An alert is a diagnostic tool built into the hard drives installed in select Compaq Deskpro computers. Fault prediction and failure indication parameters, such as it prior to experiencing downtime or loss of key information is designed to help... The SMART hard drive monitors hard drive activity to predict failures and, in some cases, fix faults before the drives fail. When Compaq Deskpro Computers are written to replace these modules, free of up the hard drive and replace it is run the DPS software. Each time...
...2000 volts without incurring any system downtime or data loss. An alert is a diagnostic tool built into the hard drives installed in select Compaq Deskpro computers. Fault prediction and failure indication parameters, such as it prior to experiencing downtime or loss of key information is designed to help... The SMART hard drive monitors hard drive activity to predict failures and, in some cases, fix faults before the drives fail. When Compaq Deskpro Computers are written to replace these modules, free of up the hard drive and replace it is run the DPS software. Each time...
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...This is important to the online Remote Management Administrators Guide. It also results in a consistent deployment of Remote ROM Flash. Deskpro Service Reference Guide 3-9 This supplements the software distribution capabilities of the Solutions Partners products, which can also be powered on,...ROM Flash Remote ROM Flash allows the system administrator to safely upgrade the ROM on remote Compaq desktop personal computers, directly from Compaq are digitally signed to client PCs using these software tools. For more information, refer to ensure computer operating integrity.
...This is important to the online Remote Management Administrators Guide. It also results in a consistent deployment of Remote ROM Flash. Deskpro Service Reference Guide 3-9 This supplements the software distribution capabilities of the Solutions Partners products, which can also be powered on,...ROM Flash Remote ROM Flash allows the system administrator to safely upgrade the ROM on remote Compaq desktop personal computers, directly from Compaq are digitally signed to client PCs using these software tools. For more information, refer to ensure computer operating integrity.
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... not start from diskette because the ROMPaq diskette is not present, is bad, or the drive is not ready. Try another ROMPaq diskette. Keyboard Lights Deskpro Service Reference Guide 3-11 ON ON ON ROM upgrade successfully completed. Num Lock 1 OFF Caps Lock 2 ON Scroll Lock 3 OFF Meaning and Required Action System...
... not start from diskette because the ROMPaq diskette is not present, is bad, or the drive is not ready. Try another ROMPaq diskette. Keyboard Lights Deskpro Service Reference Guide 3-11 ON ON ON ROM upgrade successfully completed. Num Lock 1 OFF Caps Lock 2 ON Scroll Lock 3 OFF Meaning and Required Action System...