Full User Guide
Page 5
......51 Download printer software updates 51 9 Maintenance Install print cartridges...52 Choose the right print cartridges 52 Selection numbers...53 Printing with one print cartridge 53 Installation instructions...53 Align print cartridges...55 Automatically clean print cartridges 56 View estimated ink levels...56 Maintain the printer body...57 Remove ink from your skin and clothing 57 Manually clean print cartridges 57 Maintain print cartridges...58 Printer Toolbox...59 2 Contents Print iron-on transfers...37 7 Printing tips Print a test page...39 Printing shortcuts...39 Create printing...
......51 Download printer software updates 51 9 Maintenance Install print cartridges...52 Choose the right print cartridges 52 Selection numbers...53 Printing with one print cartridge 53 Installation instructions...53 Align print cartridges...55 Automatically clean print cartridges 56 View estimated ink levels...56 Maintain the printer body...57 Remove ink from your skin and clothing 57 Manually clean print cartridges 57 Maintain print cartridges...58 Printer Toolbox...59 2 Contents Print iron-on transfers...37 7 Printing tips Print a test page...39 Printing shortcuts...39 Create printing...
Full User Guide
Page 6
... 11 Troubleshooting Error messages...61 Print cartridge error messages 61 Incorrect print cartridge or print cartridge missing 61 Print cartridge problem message 62 Print cartridge carriage is stuck 62 "Paper Mismatch" or "Paper Size" message 64 Out of paper...65 There was an error writing to USB port 65 Two-way communication cannot be established or Printer not responding 65 Installation problems...65 Printer lights are on or flashing 68 Power light is flashing ...69 Resume light is flashing...69 Both Power and Resume lights are flashing 70 Print Cartridge Status lights are...
... 11 Troubleshooting Error messages...61 Print cartridge error messages 61 Incorrect print cartridge or print cartridge missing 61 Print cartridge problem message 62 Print cartridge carriage is stuck 62 "Paper Mismatch" or "Paper Size" message 64 Out of paper...65 There was an error writing to USB port 65 Two-way communication cannot be established or Printer not responding 65 Installation problems...65 Printer lights are on or flashing 68 Power light is flashing ...69 Resume light is flashing...69 Both Power and Resume lights are flashing 70 Print Cartridge Status lights are...
Full User Guide
Page 8
... cards, envelopes, labels, posters, booklets, transparencies, and iron-on how to install and care for ink supplies Printer specifications Description Learn about the paper capacity, requirements, and other documents Printing tips Printer software Maintenance Troubleshooting HP support Shop for print cartridges, view how much ink is left to print a variety of contents pane on a single sheet, preview a document, and use printing shortcuts, select a paper type, change the print resolution, set default print settings, and download printer software updates. For details on media...
... cards, envelopes, labels, posters, booklets, transparencies, and iron-on how to install and care for ink supplies Printer specifications Description Learn about the paper capacity, requirements, and other documents Printing tips Printer software Maintenance Troubleshooting HP support Shop for print cartridges, view how much ink is left to print a variety of contents pane on a single sheet, preview a document, and use printing shortcuts, select a paper type, change the print resolution, set default print settings, and download printer software updates. For details on media...
Full User Guide
Page 49
... Enabled from the drop-down list, click More, and then select the appropriate paper type. 6. In the Paper Type drop-down list. 4. To print in Maximum dpi mode 1. To resize a document for basic two-sided printing. To print a two-sided document with other print settings that you want, and then click OK. Resize a document Use the printer software to paper size, and then select the target paper size in the drop-down list. Bound two-sided documents If...
... Enabled from the drop-down list, click More, and then select the appropriate paper type. 6. In the Paper Type drop-down list. 4. To print in Maximum dpi mode 1. To resize a document for basic two-sided printing. To print a two-sided document with other print settings that you want, and then click OK. Resize a document Use the printer software to paper size, and then select the target paper size in the drop-down list. Bound two-sided documents If...
Full User Guide
Page 52
... click Control Panel. 2. Right-click the HP Deskjet icon, and then click Set as Default Printer. Windows 2000 users 1. Right-click the HP Deskjet icon, and then click Set as default printer. help • Download printer software updates Make the HP Deskjet the default printer You can set the HP Deskjet as Default Printer. On the Windows taskbar, click Start, point to use from the File menu in the printer drop-down list when you specify other settings. Printer software 8 Printer software • Make the HP Deskjet the default printer • Set default print settings...
... click Control Panel. 2. Right-click the HP Deskjet icon, and then click Set as Default Printer. Windows 2000 users 1. Right-click the HP Deskjet icon, and then click Set as default printer. help • Download printer software updates Make the HP Deskjet the default printer You can set the HP Deskjet as Default Printer. On the Windows taskbar, click Start, point to use from the File menu in the printer drop-down list when you specify other settings. Printer software 8 Printer software • Make the HP Deskjet the default printer • Set default print settings...
Full User Guide
Page 58
.... Align print cartridges 55 You hear a snap when the print cartridge is correctly positioned. 8. Align the print cartridges for optimum print quality. WARNING! For information about recycling empty print cartridges, see HP inkjet supplies recycling program. Load Letter or A4 unused plain white paper in the paper tray. 2. Close the printer cover. 9. For information about storing print cartridges, see Align print cartridges. Maintenance 7. 1 Ink nozzles 2 Copper contacts 6. Slide the print cartridge firmly into the carriage. Keep both new and used print cartridges...
.... Align print cartridges 55 You hear a snap when the print cartridge is correctly positioned. 8. Align the print cartridges for optimum print quality. WARNING! For information about recycling empty print cartridges, see HP inkjet supplies recycling program. Load Letter or A4 unused plain white paper in the paper tray. 2. Close the printer cover. 9. For information about storing print cartridges, see Align print cartridges. Maintenance 7. 1 Ink nozzles 2 Copper contacts 6. Slide the print cartridge firmly into the carriage. Keep both new and used print cartridges...
Full User Guide
Page 60
... HP Deskjet, and then disconnect the power cord. 2. CAUTION: Always use sudsy ammonia. If the HP Deskjet is used in a dusty environment, a small amount of debris can accumulate on printed pages. The problem can set the ink into the fabric. Wipe the outside of cleaning solution. Household cleaners and detergents might damage the printer finish. Warm or hot water can be corrected by manually cleaning the print cartridge...
... HP Deskjet, and then disconnect the power cord. 2. CAUTION: Always use sudsy ammonia. If the HP Deskjet is used in a dusty environment, a small amount of debris can accumulate on printed pages. The problem can set the ink into the fabric. Wipe the outside of cleaning solution. Household cleaners and detergents might damage the printer finish. Warm or hot water can be corrected by manually cleaning the print cartridge...
Full User Guide
Page 64
...; Print cartridge error messages • "Paper Mismatch" or "Paper Size" message • Out of paper • There was an error writing to USB port • Two-way communication cannot be used genuine HP cartridge • Original HP ink depleted • Low on ink • Printing in ink-backup mode Incorrect print cartridge or print cartridge missing The printer can only print when the correct print cartridges are on or flashing • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly...
...; Print cartridge error messages • "Paper Mismatch" or "Paper Size" message • Out of paper • There was an error writing to USB port • Two-way communication cannot be used genuine HP cartridge • Original HP ink depleted • Low on ink • Printing in ink-backup mode Incorrect print cartridge or print cartridge missing The printer can only print when the correct print cartridges are on or flashing • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly...
Full User Guide
Page 69
.... • Software, such as an antivirus program, is connected directly to do so. Click Cancel, and then restart the computer. 6. Solution: To resolve the problem 1. Disconnect and reconnect the USB cable. 3. Troubleshooting 66 Troubleshooting If the installation program still does not locate the printer, replace the USB cable, and then continue to finish the installation. 9. b. NOTE: Do not connect the USB cable until you , connect the USB cable and the power cord...
.... • Software, such as an antivirus program, is connected directly to do so. Click Cancel, and then restart the computer. 6. Solution: To resolve the problem 1. Disconnect and reconnect the USB cable. 3. Troubleshooting 66 Troubleshooting If the installation program still does not locate the printer, replace the USB cable, and then continue to finish the installation. 9. b. NOTE: Do not connect the USB cable until you , connect the USB cable and the power cord...
Full User Guide
Page 74
... tri-color print cartridge (on the left) is the problem, the light on the right blinks when the black cartridge (on • Solution 2: Print a test page Troubleshooting Printer does not print 71 For more information: • Verify the following • Unable to print Try the following solutions: • Solution 1: Make sure the printer is flashing: Open the printer cover, reinsert the print cartridge that you removed, and then remove the other media is correctly loaded in the paper tray...
... tri-color print cartridge (on the left) is the problem, the light on the right blinks when the black cartridge (on • Solution 2: Print a test page Troubleshooting Printer does not print 71 For more information: • Verify the following • Unable to print Try the following solutions: • Solution 1: Make sure the printer is flashing: Open the printer cover, reinsert the print cartridge that you removed, and then remove the other media is correctly loaded in the paper tray...
Full User Guide
Page 78
... Printing or Use Printer Offline. Double-click the icon for your changes. If the menu has the Use Printer Online option, select that the product is using the correct driver. Troubleshooting Printer does not print 75 On the Printer menu, make sure the product is paused or offline 1. If you made any changes, try the next solution. The name of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel...
... Printing or Use Printer Offline. Double-click the icon for your changes. If the menu has the Use Printer Online option, select that the product is using the correct driver. Troubleshooting Printer does not print 75 On the Printer menu, make sure the product is paused or offline 1. If you made any changes, try the next solution. The name of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel...
Full User Guide
Page 90
... the paper by pressing the Power button. 4. Remove the stack of choices Paper problems 87 Troubleshooting Replace any paper that all the paper in the product until it in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. NOTE: Use plain paper in the paper tray is resolved. 6. Verify that opens the Printer Properties dialog box. On the File menu in the opposite direction of the paper-width guide. 10...
... the paper by pressing the Power button. 4. Remove the stack of choices Paper problems 87 Troubleshooting Replace any paper that all the paper in the product until it in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. NOTE: Use plain paper in the paper tray is resolved. 6. Verify that opens the Printer Properties dialog box. On the File menu in the opposite direction of the paper-width guide. 10...
Full User Guide
Page 92
... the previous solutions, contact HP support for service. Cause: The rollers were dirty and needed to : www.hp.com/support. Solution 5: Clean the rollers Solution: Clean the rollers. Dip the lint-free cloth into place. 6. Paper problems 89 Troubleshooting If this did not solve the issue, try the next solution. Go to be cleaned. Turn off the product and remove the power cord. 2. Try to access the rollers. 3. Make sure you have the...
... the previous solutions, contact HP support for service. Cause: The rollers were dirty and needed to : www.hp.com/support. Solution 5: Clean the rollers Solution: Clean the rollers. Dip the lint-free cloth into place. 6. Paper problems 89 Troubleshooting If this did not solve the issue, try the next solution. Go to be cleaned. Turn off the product and remove the power cord. 2. Try to access the rollers. 3. Make sure you have the...
Full User Guide
Page 96
.... • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the paper loaded in the input tray • Solution 3: Check the paper type • Solution 4: Check to see one color in the printout, and a completely different color appeared. For example, magenta was scanned. • Verify that no problem exists with cyan in ink-backup mode • Solution 5: Check the print settings • Solution 6: Clean the print cartridges Solution 1: HP recommends using supports borderless printing. Print quality is poor...
.... • Solution 1: HP recommends using genuine HP print cartridges • Solution 2: Check the paper loaded in the input tray • Solution 3: Check the paper type • Solution 4: Check to see one color in the printout, and a completely different color appeared. For example, magenta was scanned. • Verify that no problem exists with cyan in ink-backup mode • Solution 5: Check the print settings • Solution 6: Clean the print cartridges Solution 1: HP recommends using supports borderless printing. Print quality is poor...
Full User Guide
Page 98
... cleaned. If the self-test report shows a problem, clean the print cartridges. NOTE: On some computer screens, colors might need to print in ink-backup mode, text and photo quality will differ from those printed when using all print cartridges. For example, check to see : Change the print speed or quality Cause: The print settings were set to determine if there is in grayscale. Solution 6: Clean the print cartridges Solution: Print a self-test report to modify the appearance of paper loaded...
... cleaned. If the self-test report shows a problem, clean the print cartridges. NOTE: On some computer screens, colors might need to print in ink-backup mode, text and photo quality will differ from those printed when using all print cartridges. For example, check to see : Change the print speed or quality Cause: The print settings were set to determine if there is in grayscale. Solution 6: Clean the print cartridges Solution: Print a self-test report to modify the appearance of paper loaded...
Full User Guide
Page 103
...: Check the estimated ink levels remaining in the input tray. NOTE: Ink level warnings and indicators provide estimates for the product. When you expected. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Clean the print cartridges Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type setting to make sure the paper you use HP Advanced Photo Paper. Use a higher quality setting to replace the print cartridges until print quality becomes unacceptable. You do not need to...
...: Check the estimated ink levels remaining in the input tray. NOTE: Ink level warnings and indicators provide estimates for the product. When you expected. • Solution 1: Check the print settings • Solution 2: Check the paper type • Solution 3: Clean the print cartridges Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type setting to make sure the paper you use HP Advanced Photo Paper. Use a higher quality setting to replace the print cartridges until print quality becomes unacceptable. You do not need to...
Full User Guide
Page 109
...: • Fast access to qualified online support specialists • Software and driver updates for your HP Deskjet • Valuable HP Deskjet and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that came with . After the warranty period, you will be asked to bring it back to all HP customers. This warranty does not cover HP ink products that came with the printer. If your...
...: • Fast access to qualified online support specialists • Software and driver updates for your HP Deskjet • Valuable HP Deskjet and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that came with . After the warranty period, you will be asked to bring it back to all HP customers. This warranty does not cover HP ink products that came with the printer. If your...
Full User Guide
Page 111
...-lb index maximum) Photo Paper: Up to a minimum while ensuring proper functionality and reliability. The number of supported media sizes, see the printer software. Environmental product stewardship program Hewlett-Packard is available as a Web download at www.hp.com/ support. Dissimilar materials have been designed to providing quality products in the Readme file. NOTE: For best printing performance, use a USB 2.0 compatible cable. Notice to Windows 2000 users This product provides...
...-lb index maximum) Photo Paper: Up to a minimum while ensuring proper functionality and reliability. The number of supported media sizes, see the printer software. Environmental product stewardship program Hewlett-Packard is available as a Web download at www.hp.com/ support. Dissimilar materials have been designed to providing quality products in the Readme file. NOTE: For best printing performance, use a USB 2.0 compatible cable. Notice to Windows 2000 users This product provides...
Full User Guide
Page 119
... 101 Web pages 47 Print Cartridge Status lights 11 print cartridges aligning 55 cleaning automatically 56 cleaning manually 57 installing 52 low on ink 63 maintaining 58 ordering information 56 previously used 62 print with one print cartridge 16 selection numbers 53 used with the printer 15 Print or ink cartridges ordering 60 print preview 43 print quality smeared ink 93 print resolution 45 print settings changing 50 default settings 49 print speed 45 printer does not feed paper 85 printer features 8 printer is not printing 71 printer is stalled 81 printer maintenance 52 printer...
... 101 Web pages 47 Print Cartridge Status lights 11 print cartridges aligning 55 cleaning automatically 56 cleaning manually 57 installing 52 low on ink 63 maintaining 58 ordering information 56 previously used 62 print with one print cartridge 16 selection numbers 53 used with the printer 15 Print or ink cartridges ordering 60 print preview 43 print quality smeared ink 93 print resolution 45 print settings changing 50 default settings 49 print speed 45 printer does not feed paper 85 printer features 8 printer is not printing 71 printer is stalled 81 printer maintenance 52 printer...
Full User Guide
Page 120
... the document are missing or in wrong place 104 photo printing problems 90 poor print quality 93 Power light is flashing 69 Print Cartridge Status light is flashing 70 printer 61 printer does not feed paper 85 printer is not printing 71 printer is stalled 81 printer name does not appear 67 Resume light is flashing 69 text and images are misaligned 104 two-sided printing 43 U Unknown Device message 66 updates downloading for software 51 HP Photosmart Software 51 USB connecting the printer 18 W Web pages, print...
... the document are missing or in wrong place 104 photo printing problems 90 poor print quality 93 Power light is flashing 69 Print Cartridge Status light is flashing 70 printer 61 printer does not feed paper 85 printer is not printing 71 printer is stalled 81 printer name does not appear 67 Resume light is flashing 69 text and images are misaligned 104 two-sided printing 43 U Unknown Device message 66 updates downloading for software 51 HP Photosmart Software 51 USB connecting the printer 18 W Web pages, print...