HP Deskjet 9800 - Getting Started Guide
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... from each one to save the settings and close the dialog boxes. The diagnostics page also contains a log of the "General network troubleshooting" conditions listed above are using Windows and the computer cannot detect the printer, run the setup program again. If you might resolve some... not jammed in the Utils\Scrubber folder on the Starter CD) to call HP, print the diagnostics page before calling. If lights are on or blinking, see the onscreen user's guide on the starter CD. Troubleshooting Printing a diagnostics page Use the diagnostics page to view current printer settings, ...
... from each one to save the settings and close the dialog boxes. The diagnostics page also contains a log of the "General network troubleshooting" conditions listed above are using Windows and the computer cannot detect the printer, run the setup program again. If you might resolve some... not jammed in the Utils\Scrubber folder on the Starter CD) to call HP, print the diagnostics page before calling. If lights are on or blinking, see the onscreen user's guide on the starter CD. Troubleshooting Printing a diagnostics page Use the diagnostics page to view current printer settings, ...
HP Deskjet 9800 - User Guide
Page 7
... Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 Troubleshooting Troubleshooting tips and resources ...88 General troubleshooting tips ...89 Printing a demo page ...90 Printing a diagnostics page ...91 Resolving printing problems ...92 Printer shuts down unexpectedly 92 Check power and power connections 92 Check printer vents 92 All printer lights are blinking 92 A non-recoverable...
... Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 Troubleshooting Troubleshooting tips and resources ...88 General troubleshooting tips ...89 Printing a demo page ...90 Printing a diagnostics page ...91 Resolving printing problems ...92 Printer shuts down unexpectedly 92 Check power and power connections 92 Check printer vents 92 All printer lights are blinking 92 A non-recoverable...
HP Deskjet 9800 - User Guide
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... requirements 105 Verify installation preliminaries 105 Reinstall the printer software 105 Problems connecting to a network 105 General network troubleshooting 105 Problems connecting to a wired network 106 Clearing jams ...107 Tips for avoiding paper jams 109 Resolving photo...printing problems 112 Resolving automatic two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP supplies and accessories Ordering printing supplies through the Toolbox 122 Accessories ...123 Automatic two-sided printing...
... requirements 105 Verify installation preliminaries 105 Reinstall the printer software 105 Problems connecting to a network 105 General network troubleshooting 105 Problems connecting to a wired network 106 Clearing jams ...107 Tips for avoiding paper jams 109 Resolving photo...printing problems 112 Resolving automatic two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP supplies and accessories Ordering printing supplies through the Toolbox 122 Accessories ...123 Automatic two-sided printing...
HP Deskjet 9800 - User Guide
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...and illustrates how to load print media and explains how to order printing supplies directly through the Toolbox. ■ Troubleshooting - Also explains how to print on various media types and sizes. Lists part numbers of Conformity. ■ Regulatory...describes the printer driver features. ■ Using the Toolbox - Describes and illustrates printer light combinations, what they indicate, and what action to use the print cartridges and how to troubleshooting instructions), HP Instant Support, and the myPrintMileage website (which enhances the print quality of printer usage ...
...and illustrates how to load print media and explains how to order printing supplies directly through the Toolbox. ■ Troubleshooting - Also explains how to print on various media types and sizes. Lists part numbers of Conformity. ■ Regulatory...describes the printer driver features. ■ Using the Toolbox - Describes and illustrates printer light combinations, what they indicate, and what action to use the print cartridges and how to troubleshooting instructions), HP Instant Support, and the myPrintMileage website (which enhances the print quality of printer usage ...
HP Deskjet 9800 - User Guide
Page 99
...for voltage requirements. ■ Media is loaded correctly in the tray and is in the Printers folder. General troubleshooting tips 89 General troubleshooting tips Ensure the following: ■ Power light is locked into place. ■ All packing tapes and materials are removed from each one to ensure proper...warm up. ■ Make sure the printer is not jammed in the printer. ■ Print cartridges are closed. If lights are on or blinking, see Printer lights reference. ■ No error messages appear on and not blinking. Close programs that you are performing a task.
...for voltage requirements. ■ Media is loaded correctly in the tray and is in the Printers folder. General troubleshooting tips 89 General troubleshooting tips Ensure the following: ■ Power light is locked into place. ■ All packing tapes and materials are removed from each one to ensure proper...warm up. ■ Make sure the printer is not jammed in the printer. ■ Print cartridges are closed. If lights are on or blinking, see Printer lights reference. ■ No error messages appear on and not blinking. Close programs that you are performing a task.
HP Deskjet 9800 - User Guide
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... unexpectedly Check power and power connections Make sure the printer is not responding (nothing prints) Check printer setup See Troubleshooting tips and resources. If the problem persists, contact HP. If the printer is connected to a network, check the following: ■ Make sure you are not using... a phone cord to align the print cartridges. Check printer vents The printer vents are blinking A non-recoverable error has occurred. All printer lights are located on...
... unexpectedly Check power and power connections Make sure the printer is not responding (nothing prints) Check printer setup See Troubleshooting tips and resources. If the problem persists, contact HP. If the printer is connected to a network, check the following: ■ Make sure you are not using... a phone cord to align the print cartridges. Check printer vents The printer vents are blinking A non-recoverable error has occurred. All printer lights are located on...
HP Deskjet 9800 - User Guide
Page 110
... copy of your printout. Make sure the cable connections at both ends are connected with isopropyl alcohol on your document, if available. 100 6 Troubleshooting When the Power light is ready, resend the job. If the printer does not return to the ready state, cancel all jobs, and wait again. Turn off the...
... copy of your printout. Make sure the cable connections at both ends are connected with isopropyl alcohol on your document, if available. 100 6 Troubleshooting When the Power light is ready, resend the job. If the printer does not return to the ready state, cancel all jobs, and wait again. Turn off the...
HP Deskjet 9800 - User Guide
Page 116
... discover the printer, print the diagnostics page and enter the IP address manually in the dialog box and make sure that all of the general troubleshooting tips conditions are met. ■ Though it matches the IP address listed on the diagnostics page. For more information, see Printing a diagnostics page...For instructions, see Connecting to save the settings and close the dialog boxes. Problems connecting to a wired network ■ If the Link light on the network connector does not turn on, make sure it is not recommended that the network ports created in the dialog box to match...
... discover the printer, print the diagnostics page and enter the IP address manually in the dialog box and make sure that all of the general troubleshooting tips conditions are met. ■ Though it matches the IP address listed on the diagnostics page. For more information, see Printing a diagnostics page...For instructions, see Connecting to save the settings and close the dialog boxes. Problems connecting to a wired network ■ If the Link light on the network connector does not turn on, make sure it is not recommended that the network ports created in the dialog box to match...
HP Deskjet 9800 - User Guide
Page 127
... there is a media/banner size mismatch. Then resend the print job. All printer lights blink together. Paper motor stall. ■ Clear the jammed paper. Wait for one of paper. You can change the dry time in Troubleshooting. If this does not work , turn off the printer, and then turn it ...on again. Service station stall. ■ Open the top cover and unplug the power cord. Understanding the printer lights 117 Turn off the printer, and then turn it...
... there is a media/banner size mismatch. Then resend the print job. All printer lights blink together. Paper motor stall. ■ Clear the jammed paper. Wait for one of paper. You can change the dry time in Troubleshooting. If this does not work , turn off the printer, and then turn it ...on again. Service station stall. ■ Open the top cover and unplug the power cord. Understanding the printer lights 117 Turn off the printer, and then turn it...
HP Deskjet 9800 - User Guide
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... printing accessory advantages of using 66 installing 22 troubleshooting 113 using 66 B banners, printing 72 black or photo print cartridge lights illustration 7 booklet printing 69 borderless printing description 45 printing 61 troubleshooting 111 C Cancel button 77 cancelling print job 77... 133 electronic support 134 HP Telephone Support 136 Toolbox 80 HP Digital Photography 45 HP Inkjet Toolbox 86 HP Inkjet Toolbox (Mac OS) 4 HP Instant Support 4, 82 HP media, printing 51 HP PCL 3 144 HP photo imaging software 60 HP Telephone Support 136 HP telephone support 4 HP websites 4 hpshopping.com ...
... printing accessory advantages of using 66 installing 22 troubleshooting 113 using 66 B banners, printing 72 black or photo print cartridge lights illustration 7 booklet printing 69 borderless printing description 45 printing 61 troubleshooting 111 C Cancel button 77 cancelling print job 77... 133 electronic support 134 HP Telephone Support 136 Toolbox 80 HP Digital Photography 45 HP Inkjet Toolbox 86 HP Inkjet Toolbox (Mac OS) 4 HP Instant Support 4, 82 HP media, printing 51 HP PCL 3 144 HP photo imaging software 60 HP Telephone Support 136 HP telephone support 4 HP websites 4 hpshopping.com ...
HP Deskjet 9800 - User Guide
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...144 Resume button 8 Resume light 8 S setup poster 4 small media ejector 7 small media guide description 7 using 53, 55 smart software features 45 software changing current print settings 47 changing default print settings 44 customizing setup program 19 HP photo imaging software 60 installing...99 uninstalling software 17 USB port 8 using 80 top cover 6 transparencies loading 41 printing 51 tri-color print cartridge lights illustration 7 troubleshooting automatic two-sided printing 113 automatic two-sided printing accessory 113 banners not printing correctly 112 borderless printing problems 111 ...
...144 Resume button 8 Resume light 8 S setup poster 4 small media ejector 7 small media guide description 7 using 53, 55 smart software features 45 software changing current print settings 47 changing default print settings 44 customizing setup program 19 HP photo imaging software 60 installing...99 uninstalling software 17 USB port 8 using 80 top cover 6 transparencies loading 41 printing 51 tri-color print cartridge lights illustration 7 troubleshooting automatic two-sided printing 113 automatic two-sided printing accessory 113 banners not printing correctly 112 borderless printing problems 111 ...