HP Deskjet 9xx series - (English) Quick Help
Page 2
... maintenance 49 print cartridge status light 50 replacing print cartridges 53 automatically cleaning print cartridges 56 manually cleaning print cartridges 57 cleaning the printer case 60 refilling print cartridges 61 maintaining print cartridges 62 print cartridge part numbers 63 using the hp deskjet utility 64 solve a problem 65 printer lights are flashing 66 printer is not printing 68 printer is too slow 71 problems with printouts 73 problems with the infrared printing feature 78 problems with the automatic two-sided printing module 80 problems with the automatic paper-type...
... maintenance 49 print cartridge status light 50 replacing print cartridges 53 automatically cleaning print cartridges 56 manually cleaning print cartridges 57 cleaning the printer case 60 refilling print cartridges 61 maintaining print cartridges 62 print cartridge part numbers 63 using the hp deskjet utility 64 solve a problem 65 printer lights are flashing 66 printer is not printing 68 printer is too slow 71 problems with printouts 73 problems with the infrared printing feature 78 problems with the automatic two-sided printing module 80 problems with the automatic paper-type...
HP Deskjet 9xx series - (English) Quick Help
Page 4
... with printer models. • Greater flexibility in all printer models. • Better print performance using the Automatic Paper-Type Sensor. • Excellent photo quality through HP's PhotoREt III, ColorSmart III printing technology. Print speeds may vary with several new features: • Expanded print capability allows you get the best results for text containing color or color graphics. HP Deskjet printers are designed to help you to 17 pages per minute for black...
... with printer models. • Greater flexibility in all printer models. • Better print performance using the Automatic Paper-Type Sensor. • Excellent photo quality through HP's PhotoREt III, ColorSmart III printing technology. Print speeds may vary with several new features: • Expanded print capability allows you get the best results for text containing color or color graphics. HP Deskjet printers are designed to help you to 17 pages per minute for black...
HP Deskjet 9xx series - (English) Quick Help
Page 54
Verify that the problem is still a problem. 4. solving problems with low ink If the arrow points to the print cartridge OK icon, both print cartridges are installed if there is solved If the arrow points to the color or the black low ink icon, replace the relevant print cartridge. 3. verifying that the correct print cartridges are operational and the problem is solved. See also: print cartridge part numbers 52 Replace the cartridges if the problem persists.
Verify that the problem is still a problem. 4. solving problems with low ink If the arrow points to the print cartridge OK icon, both print cartridges are installed if there is solved If the arrow points to the color or the black low ink icon, replace the relevant print cartridge. 3. verifying that the correct print cartridges are operational and the problem is solved. See also: print cartridge part numbers 52 Replace the cartridges if the problem persists.
HP Deskjet 9xx series - (English) Quick Help
Page 58
... be replaced. See also: using the following procedure: 1. automatically cleaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges need to be cleaned manually. Click Macintosh HD > Utilities > hp deskjet > hp deskjet utility. 2. Unnecessary cleaning wastes ink and shortens the life of the print cartridges. Follow the on your printouts after cleaning, the ink level may need to be cleaned. If ink streaks still appear on -screen directions...
... be replaced. See also: using the following procedure: 1. automatically cleaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges need to be cleaned manually. Click Macintosh HD > Utilities > hp deskjet > hp deskjet utility. 2. Unnecessary cleaning wastes ink and shortens the life of the print cartridges. Follow the on your printouts after cleaning, the ink level may need to be cleaned. If ink streaks still appear on -screen directions...
HP Deskjet 9xx series - (English) Quick Help
Page 77
... hp deskjet utility screen, then click the Align button. 7. a. Verify the print cartridge status and replace empty print cartridges. 2. Verify that you have selected the correct paper type and quality in the Page Setup Screen. 6. Decrease ink density or drying time. c. Use media designed for HP Deskjet printers to adjust ink density and ink dry time. 75 Align the print cartridges. printout does not reflect new print settings The printer's default settings may differ from the software application's print settings. Use the sliders to improve print quality. 3. Click the Ink...
... hp deskjet utility screen, then click the Align button. 7. a. Verify the print cartridge status and replace empty print cartridges. 2. Verify that you have selected the correct paper type and quality in the Page Setup Screen. 6. Decrease ink density or drying time. c. Use media designed for HP Deskjet printers to adjust ink density and ink dry time. 75 Align the print cartridges. printout does not reflect new print settings The printer's default settings may differ from the software application's print settings. Use the sliders to improve print quality. 3. Click the Ink...
HP Deskjet 9xx series - (English) Quick Help
Page 117
...-Sided Printing Module problems80 banner printing problems77 blank pages printing73 complex documents71 document printing at angle73 flashing lights6668 infrared light flashing78 infrared printing problems78 new print setting not shown75 paper does not come out of printer68 paper ejected86 paper jams666981 part of document missing74 photos printing incorrectly76 poor print quality75 print cartridges73 printer does not turn on70 printer not printing68 printer too slow71 printout problems73 USB connection problems...
...-Sided Printing Module problems80 banner printing problems77 blank pages printing73 complex documents71 document printing at angle73 flashing lights6668 infrared light flashing78 infrared printing problems78 new print setting not shown75 paper does not come out of printer68 paper ejected86 paper jams666981 part of document missing74 photos printing incorrectly76 poor print quality75 print cartridges73 printer does not turn on70 printer not printing68 printer too slow71 printout problems73 USB connection problems...
(English) Mac Connect * User's Guide - C6429-90096
Page 4
... HP DeskJet 900 Series Utility Window 26 Chapter 3 Using and Caring for Your Print Cartridges Print Cartridge Status 29 Replacing Print Cartridges 31 Storing Print Cartridges 33 Cleaning Print Cartridges 34 Damage Resulting from Refilling the Print Cartridges 37 Chapter 4 Getting Help When Things Go Wrong Basic Troubleshooting 39 Clearing a Paper Jam 43 HP Customer Care 45 Chapter 5 Supplies and Accessories Part Names and Numbers 47 Printer Quick Start Posters and User's Guides for Macintosh 48 Paper and Other Media 49 Ordering Information 50 i Controlling Page...
... HP DeskJet 900 Series Utility Window 26 Chapter 3 Using and Caring for Your Print Cartridges Print Cartridge Status 29 Replacing Print Cartridges 31 Storing Print Cartridges 33 Cleaning Print Cartridges 34 Damage Resulting from Refilling the Print Cartridges 37 Chapter 4 Getting Help When Things Go Wrong Basic Troubleshooting 39 Clearing a Paper Jam 43 HP Customer Care 45 Chapter 5 Supplies and Accessories Part Names and Numbers 47 Printer Quick Start Posters and User's Guides for Macintosh 48 Paper and Other Media 49 Ordering Information 50 i Controlling Page...
(English) Mac Connect * User's Guide - C6429-90096
Page 28
...- Pages per Sheet: 1 - Paper Type: Choose Plain Paper - Print Both Sides: Unchecked • For best results, use plastic or clear labels. Paper Size: Choose appropriate card size - After you have inserted the cards, lower the OUT tray. • Align the card edges before inserting the cards. Page Setup - HP print settings to remember • For ease of labels. • Make sure the sheets are designed specifically for use with plastic or clear labels. 21 Pages per Sheet: 1 - Paper Size: Choose appropriate paper size - 2 Using Your Printer Software . Print...
...- Pages per Sheet: 1 - Paper Type: Choose Plain Paper - Print Both Sides: Unchecked • For best results, use plastic or clear labels. Paper Size: Choose appropriate card size - After you have inserted the cards, lower the OUT tray. • Align the card edges before inserting the cards. Page Setup - HP print settings to remember • For ease of labels. • Make sure the sheets are designed specifically for use with plastic or clear labels. 21 Pages per Sheet: 1 - Paper Size: Choose appropriate paper size - 2 Using Your Printer Software . Print...
(English) Mac Connect * User's Guide - C6429-90096
Page 33
2 Using Your Printer Software HP DeskJet 900 Series Utility Window The HP DeskJet 900 Series Utility is located in each print cartridge • Test, which allows you to print a test document • Clean, which allows you to automatically clean your print cartridges • Calibrate, which allows you to automatically align the Color and Black print cartridges Simply click a panel, then choose your hard drive's main directory. The HP DeskJet 900 Series Utility window has six panels, as shown below: 2 • Select, which allows you to...
2 Using Your Printer Software HP DeskJet 900 Series Utility Window The HP DeskJet 900 Series Utility is located in each print cartridge • Test, which allows you to print a test document • Clean, which allows you to automatically clean your print cartridges • Calibrate, which allows you to automatically align the Color and Black print cartridges Simply click a panel, then choose your hard drive's main directory. The HP DeskJet 900 Series Utility window has six panels, as shown below: 2 • Select, which allows you to...
(English) Mac Connect * User's Guide - C6429-90096
Page 48
... HP DeskJet printers, and that you are using media intended for banner printing. If you don't want to decrease ink Density or increase Dry Time. 1 Choose Print from the File menu. 2 Choose Ink Controls from the print cartridge. • Check the print cartridges status. Watermark is poor. • Make sure you have selected the correct paper type on page 31. • You might need to define the corner. See "Layout" on page 14. • Turn Background Printing...
... HP DeskJet printers, and that you are using media intended for banner printing. If you don't want to decrease ink Density or increase Dry Time. 1 Choose Print from the File menu. 2 Choose Ink Controls from the print cartridge. • Check the print cartridges status. Watermark is poor. • Make sure you have selected the correct paper type on page 31. • You might need to define the corner. See "Layout" on page 14. • Turn Background Printing...
(English) Mac Connect * User's Guide - C6429-90096
Page 70
..., paper tray iv cards choosing paper for 58 greeting 18 metric sizes 58 minimum margins 59 printing 18, 20 change printers 17 change the order of print jobs 17 cleaning print cartridges 35 printer 5 Color panel 15 color resolution 57 color tone 15 ColorSync 15 computer, controlling from 1, 7 connections AppleTalk 7 USB 7 Customer Care 45 customer support 45 D default printer 8 delete a print job 17 desktop printing 8 dimensions 57 door, rear access 43 downloading new software 45 Draft mode 14, 57 print speed 57 drivers, See printer software duty...
..., paper tray iv cards choosing paper for 58 greeting 18 metric sizes 58 minimum margins 59 printing 18, 20 change printers 17 change the order of print jobs 17 cleaning print cartridges 35 printer 5 Color panel 15 color resolution 57 color tone 15 ColorSync 15 computer, controlling from 1, 7 connections AppleTalk 7 USB 7 Customer Care 45 customer support 45 D default printer 8 delete a print job 17 desktop printing 8 dimensions 57 door, rear access 43 downloading new software 45 Draft mode 14, 57 print speed 57 drivers, See printer software duty...
(English) Mac Connect * User's Guide - C6429-90096
Page 71
... Res Photo 14, 57 Normal 14, 57 print problems 34 print quality iv cleaning print cartridges 34 using refilled print cartridges 37 print quality problems 34 print speed iv Best mode 57 Draft mode 57 Normal mode 57 specifications 57 print technology 57 printer accessories iii cleaning 5 components iii connections 39 controlling 1, 7 dimensions 57 driver updates 45 drivers 45 list of parts iii maintenance 5 noise 5, 58 online help iv package contents iii paper trays 58 rear access door 3 recommended cables iii selecting default 8 setting up iii software updates...
... Res Photo 14, 57 Normal 14, 57 print problems 34 print quality iv cleaning print cartridges 34 using refilled print cartridges 37 print quality problems 34 print speed iv Best mode 57 Draft mode 57 Normal mode 57 specifications 57 print technology 57 printer accessories iii cleaning 5 components iii connections 39 controlling 1, 7 dimensions 57 driver updates 45 drivers 45 list of parts iii maintenance 5 noise 5, 58 online help iv package contents iii paper trays 58 rear access door 3 recommended cables iii selecting default 8 setting up iii software updates...
(English) Mac Connect * User's Guide - C6429-90096
Page 72
... tray 2, 58 troubleshooting 39 True Type Text resolution 57 two-sided printing, See Automatic Two-Sided Printing U updates for software 45 urgent print requests 17 USB connection 7 Utility window 26, 27, 34, 36 W warranty extensions 46 statement 62 watermark 11 adjusting appearance 11 creating new 11 problems with 41 web site iv weight paper 58 printer 57 recommended media 58 65 printing problems 33, 39 problems ink streaks 34 installing printer software 39 paper jams 43 print cartridges 33 printing 39 setup 39 using...
... tray 2, 58 troubleshooting 39 True Type Text resolution 57 two-sided printing, See Automatic Two-Sided Printing U updates for software 45 urgent print requests 17 USB connection 7 Utility window 26, 27, 34, 36 W warranty extensions 46 statement 62 watermark 11 adjusting appearance 11 creating new 11 problems with 41 web site iv weight paper 58 printer 57 recommended media 58 65 printing problems 33, 39 problems ink streaks 34 installing printer software 39 paper jams 43 print cartridges 33 printing 39 setup 39 using...
(English) Windows Connect * User's Guide - C6429-90041
Page 44
... still having problems with installation. For the phone number of the support center nearest you, see "HP Customer Care by Phone" on page 43. • Make sure your CD-ROM drive is working from the CD. b Select Start Run. e Click OK. 3 Select Remove HP DeskJet 970C Series Software. 4 Follow the on the taskbar and click Disable, or click the X in the Run window. OR Begin printer software install (see below...
... still having problems with installation. For the phone number of the support center nearest you, see "HP Customer Care by Phone" on page 43. • Make sure your CD-ROM drive is working from the CD. b Select Start Run. e Click OK. 3 Select Remove HP DeskJet 970C Series Software. 4 Follow the on the taskbar and click Disable, or click the X in the Run window. OR Begin printer software install (see below...
(English) Windows Connect * User's Guide - C6429-90041
Page 46
... paper size in the upper-right corner to close the dialog box. 4 Go to clean the print cartridges. See "Setup Tab" on page 7. • If the colors bleed or the ink smears, click Normal or Draft instead of the page. See "Replacing Print Cartridges" on page 65. • Make sure you removed the protective vinyl tape from the print cartridge. • Check the print cartridges status. See "Printer Services Tab" on page 7. • If several sheets feed...
... paper size in the upper-right corner to close the dialog box. 4 Go to clean the print cartridges. See "Setup Tab" on page 7. • If the colors bleed or the ink smears, click Normal or Draft instead of the page. See "Replacing Print Cartridges" on page 65. • Make sure you removed the protective vinyl tape from the print cartridge. • Check the print cartridges status. See "Printer Services Tab" on page 7. • If several sheets feed...
(English) Windows Connect * User's Guide - C6429-90041
Page 62
Printer will not start . a Turn on print cartridges. Do NOT touch or remove copper strip on your CD-ROM drive. b Insert the HP Printer Software CD into your computer and wait for Windows 98 or Windows 2000 Professional to turn on printer. d Close top cover. A USB Cable 4 Insert Print Cartridges. c Open top cover, then insert print cartridges. Note: Your printer software will print a calibration page. 5a 5c, d 5b Black Tri-Color 5 Insert Printer Software. b Remove vinyl tape from print cartridges. a Press Power Button to start until...
Printer will not start . a Turn on print cartridges. Do NOT touch or remove copper strip on your CD-ROM drive. b Insert the HP Printer Software CD into your computer and wait for Windows 98 or Windows 2000 Professional to turn on printer. d Close top cover. A USB Cable 4 Insert Print Cartridges. c Open top cover, then insert print cartridges. Note: Your printer software will print a calibration page. 5a 5c, d 5b Black Tri-Color 5 Insert Printer Software. b Remove vinyl tape from print cartridges. a Press Power Button to start until...
(English) Windows Connect * User's Guide - C6429-90041
Page 75
.... 2 Avoid using a USB cable and other device or hub. Click OK. 6 Select the Remove HP DeskJet 970C Series software option to remove the software. 7 Connect the USB cable to the language code folder. To solve the problem... 1 Select Start Settings Printers. 2 Double-click on the computer. 1 Disconnect the USB cable from the other USB devices are in the daisy chain while printing. 68 During installation, when I connect a USB cable between the printer and my computer, the "New Hardware Wizard" message appeared...
.... 2 Avoid using a USB cable and other device or hub. Click OK. 6 Select the Remove HP DeskJet 970C Series software option to remove the software. 7 Connect the USB cable to the language code folder. To solve the problem... 1 Select Start Settings Printers. 2 Double-click on the computer. 1 Disconnect the USB cable from the other USB devices are in the daisy chain while printing. 68 During installation, when I connect a USB cable between the printer and my computer, the "New Hardware Wizard" message appeared...
(English) Windows Connect * User's Guide - C6429-90041
Page 78
... 6, 9 Automatic Two-Sided Printing ink drying 4 manual 18, 20 module installation 3 paper jams 41 paper types 4 Printer Properties dialog box 4 B banners choosing paper for 64 metric sizes 64 minimum margins 65 printing 19 Best mode 63 print speed 63 bi-directional cable iii binding book 20 tablet 20 book binding 20 buttons Apply 6 Cancel 1, 6 Factory Settings 6 Help 6 OK 6 Power 1 Resume 1, 40 C cables connecting 37, 67 parallel iii recommended iii USB iii Cancel button 1 capacity, paper tray iv cards choosing paper for 64...
... 6, 9 Automatic Two-Sided Printing ink drying 4 manual 18, 20 module installation 3 paper jams 41 paper types 4 Printer Properties dialog box 4 B banners choosing paper for 64 metric sizes 64 minimum margins 65 printing 19 Best mode 63 print speed 63 bi-directional cable iii binding book 20 tablet 20 book binding 20 buttons Apply 6 Cancel 1, 6 Factory Settings 6 Help 6 OK 6 Power 1 Resume 1, 40 C cables connecting 37, 67 parallel iii recommended iii USB iii Cancel button 1 capacity, paper tray iv cards choosing paper for 64...
(English) Windows Connect * User's Guide - C6429-90041
Page 80
... 2 size, media 64 software HP JetDirect External Print Servers iv installing parallel port 53 installing Windows 3.1x 53 locating 5 print settings 5 USB installation 55 Windows printer drivers 42 software compatibility 63 specifications 63 speed, printing 63 status, Print Cartridge Status light 1 stuck paper, See paper jams supplies 45 system requirements 66 T tablet binding 20 tabs Advanced 6 Configuration 27 Estimated Ink Levels 26 Features 6, 8 How Do I? 62 Printer Services 25, 33 Setup 6, 7 technical support 42 Toolbox, DeskJet 24, 62 transfers, printing 22 trays envelope slot 2 IN tray...
... 2 size, media 64 software HP JetDirect External Print Servers iv installing parallel port 53 installing Windows 3.1x 53 locating 5 print settings 5 USB installation 55 Windows printer drivers 42 software compatibility 63 specifications 63 speed, printing 63 status, Print Cartridge Status light 1 stuck paper, See paper jams supplies 45 system requirements 66 T tablet binding 20 tabs Advanced 6 Configuration 27 Estimated Ink Levels 26 Features 6, 8 How Do I? 62 Printer Services 25, 33 Setup 6, 7 technical support 42 Toolbox, DeskJet 24, 62 transfers, printing 22 trays envelope slot 2 IN tray...
(English) Windows Network * User's Guide - C6429-90070
Page 17
...page 3, connect the printer to the HP JetDirect External Print Server with the print server. 3 Install the HP DeskJet 970C Series printer software on each computer on the network sends print jobs directly to the HP JetDirect External Print Server. In Step 2, on page 2. Install and configure the HP JetDirect External Print Server according to the instructions provided with a parallel cable. Print Server Printer 2 Set up the printer. 3 Peer-to-Peer Connection In a peer-to-peer direct network configuration, the printer is directly connected to the network via an HP JetDirect External Print...
...page 3, connect the printer to the HP JetDirect External Print Server with the print server. 3 Install the HP DeskJet 970C Series printer software on each computer on the network sends print jobs directly to the HP JetDirect External Print Server. In Step 2, on page 2. Install and configure the HP JetDirect External Print Server according to the instructions provided with a parallel cable. Print Server Printer 2 Set up the printer. 3 Peer-to-Peer Connection In a peer-to-peer direct network configuration, the printer is directly connected to the network via an HP JetDirect External Print...
