HP DeskJet 870C Printer - Support Information
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... d e d HP DeskJet 870Cxi HP DeskJet 870Cse printer with power cord (see "Localized Printer Options" for details) User's Guide Kit (see "Localized Printer Options" for details) Printer driver software for MS Windows and Macintosh (diskettes) (see "Localized Printer Options" for details) One black and one color print cartridge Ready, Set, Create Print Kit (See below) HP DeskJet 870Cse HP DeskJet 870Cxi printer with power cord (see "Localized Printer Options" for details) User's Guide and DOS Printing Guide (see "Localized Printer Options" for details) Printer software (diskettes...
... d e d HP DeskJet 870Cxi HP DeskJet 870Cse printer with power cord (see "Localized Printer Options" for details) User's Guide Kit (see "Localized Printer Options" for details) Printer driver software for MS Windows and Macintosh (diskettes) (see "Localized Printer Options" for details) One black and one color print cartridge Ready, Set, Create Print Kit (See below) HP DeskJet 870Cse HP DeskJet 870Cxi printer with power cord (see "Localized Printer Options" for details) User's Guide and DOS Printing Guide (see "Localized Printer Options" for details) Printer software (diskettes...
HP DeskJet 870C Printer - Support Information
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....) Keep opened print cartridges in the print cartridge nozzles. Do not allow the print cartridge contacts and nozzles to "Troubleshooting Information/Print Quality Problems/Missing Dots". Note On the HP DeskJet 850 Printer, opening the access door automatically moves the print cartridge to turn off from drying in the printer. These operations occur transparently to maintain optimum print quality. Proper use print cartridges after the expiration date. Store print cartridges at room temperature. Note See "Print Cartridge Information/Maintenance and Troubleshooting...
....) Keep opened print cartridges in the print cartridge nozzles. Do not allow the print cartridge contacts and nozzles to "Troubleshooting Information/Print Quality Problems/Missing Dots". Note On the HP DeskJet 850 Printer, opening the access door automatically moves the print cartridge to turn off from drying in the printer. These operations occur transparently to maintain optimum print quality. Proper use print cartridges after the expiration date. Store print cartridges at room temperature. Note See "Print Cartridge Information/Maintenance and Troubleshooting...
HP DeskJet 870C Printer - Support Information
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... cleaning routine uses ink. Hewlett-Packard does not recommend or guarantee the print quality or life from its sealed container Incorrect estimate of pages printed with the print cartridge Faulty print cartridge Printer hardware problem Short color print cartridge life A service station is located at the right end of the mechanism. When counting pages per cartridge, be causing the print cartridges to fail. Turning off the printer caps the print cartridge and returns it to the color print cartridge...
... cleaning routine uses ink. Hewlett-Packard does not recommend or guarantee the print quality or life from its sealed container Incorrect estimate of pages printed with the print cartridge Faulty print cartridge Printer hardware problem Short color print cartridge life A service station is located at the right end of the mechanism. When counting pages per cartridge, be causing the print cartridges to fail. Turning off the printer caps the print cartridge and returns it to the color print cartridge...
HP DeskJet 870C Printer - Support Information
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... clear labels. Do not use plastic or clear labels. Caution Failure to follow the suggestions below can cause label jams or print skew. Always store label materials out of jams caused by labels peeling inside the printer. DeskJet inks are over the print rollers can permanently damage your printer. These conditions are frequent causes of direct sunlight. Do not print on partially used with HP inkjet printers. Keep...
... clear labels. Do not use plastic or clear labels. Caution Failure to follow the suggestions below can cause label jams or print skew. Always store label materials out of jams caused by labels peeling inside the printer. DeskJet inks are over the print rollers can permanently damage your printer. These conditions are frequent causes of direct sunlight. Do not print on partially used with HP inkjet printers. Keep...
HP DeskJet 870C Printer - Support Information
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... images. Be certain that the HP Photo Cartridge is acceptable.) Use HP Photo Paper (loaded glossy-side down) in the Page Setup box. Refer to determine if the paper provides acceptable quality printing. Before you purchase large quantities of a certain type of paper, print a few sheets to the "User's Guide" for your printer. Printing in your printer for use in Best mode yields the most vivid colors. (If the slower printing speed is intended for instructions. If you scan...
... images. Be certain that the HP Photo Cartridge is acceptable.) Use HP Photo Paper (loaded glossy-side down) in the Page Setup box. Refer to determine if the paper provides acceptable quality printing. Before you purchase large quantities of a certain type of paper, print a few sheets to the "User's Guide" for your printer. Printing in your printer for use in Best mode yields the most vivid colors. (If the slower printing speed is intended for instructions. If you scan...
HP DeskJet 870C Printer - Support Information
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... access to the HP Printer Driver software occur periodically. CompuServe Printer drivers and interactive sharing of the sources listed below. 24-hour modem access HP BBS Library HP's electronic bulletin board library service is not operated by Hewlett-Packard). In the United Kingdom (for the following baud rates: 300, 1200, 2400, 4800, 9600, 14400), call , 44 (1344) 361891. HP DeskJet and DeskWriter Printers Obtaining Printer Drivers Obtaining Printer Drivers Updates to HP printer drivers and support...
... access to the HP Printer Driver software occur periodically. CompuServe Printer drivers and interactive sharing of the sources listed below. 24-hour modem access HP BBS Library HP's electronic bulletin board library service is not operated by Hewlett-Packard). In the United Kingdom (for the following baud rates: 300, 1200, 2400, 4800, 9600, 14400), call , 44 (1344) 361891. HP DeskJet and DeskWriter Printers Obtaining Printer Drivers Obtaining Printer Drivers Updates to HP printer drivers and support...
HP DeskJet 870C Printer - Support Information
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... the troubleshooting instructions in use. Printout a copy of the "HP Printer Repair Sheet." (For information regarding printouts, see the note at the time of the malfunction, the type of interface cable, a description of the computer or host, and a description of the software application in this purpose. If possible, identify the defective area or function. 2. Determine the appropriate customer code from the Printer Repair Feedback Information...
... the troubleshooting instructions in use. Printout a copy of the "HP Printer Repair Sheet." (For information regarding printouts, see the note at the time of the malfunction, the type of interface cable, a description of the computer or host, and a description of the software application in this purpose. If possible, identify the defective area or function. 2. Determine the appropriate customer code from the Printer Repair Feedback Information...
HP DeskJet 870C Printer - Support Information
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... regarding the setup, configuration, installation, and operation of the failure, the customer should contact their local reseller or the nearest HP Sales and Support Office for instructions on returning your country and language, phone numbers for service and repair. If a printer fails after the warranty period: 1. Customer support representatives can call the reseller or the nearest HP Sales and Support Office. Follow the troubleshooting procedures in...
... regarding the setup, configuration, installation, and operation of the failure, the customer should contact their local reseller or the nearest HP Sales and Support Office for instructions on returning your country and language, phone numbers for service and repair. If a printer fails after the warranty period: 1. Customer support representatives can call the reseller or the nearest HP Sales and Support Office. Follow the troubleshooting procedures in...
HP DeskJet 870C Printer - Support Information
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... DeskWriter Printers Returning a Printer for service and repair. Notes Operating accessories (such as, optional plug-in cartridges, print cartridges, and software) should not be included with the printer unless the problem relates to determine the cause of the U.S., the power module should contact their local reseller or the nearest HP Sales and Support Office for instructions on returning your printer for Service Elsewhere in this document or the printer user's guide...
... DeskWriter Printers Returning a Printer for service and repair. Notes Operating accessories (such as, optional plug-in cartridges, print cartridges, and software) should not be included with the printer unless the problem relates to determine the cause of the U.S., the power module should contact their local reseller or the nearest HP Sales and Support Office for instructions on returning your printer for Service Elsewhere in this document or the printer user's guide...
HP DeskJet 870C Printer - Support Information
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... print in color 10 MB free hard disk space Before you install the printer software: 1. Click File in the menu bar of RAM to open the Run dialog box. 4. Unpack the printer and set it up with the proper cable. 3. Insert Installation Disk 1 into the computer's disk drive. 2. Make sure the computer and the printer are : MS Windows 3.x An 80386 processor 2 MB of RAM to activate the HP DeskJet 870C printer driver...
... print in color 10 MB free hard disk space Before you install the printer software: 1. Click File in the menu bar of RAM to open the Run dialog box. 4. Unpack the printer and set it up with the proper cable. 3. Insert Installation Disk 1 into the computer's disk drive. 2. Make sure the computer and the printer are : MS Windows 3.x An 80386 processor 2 MB of RAM to activate the HP DeskJet 870C printer driver...
HP DeskJet 870C Printer - Support Information
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... printer is setup on line but engaged. (If your printer might display an error message before printing. To prevent this, increase this setting somewhat.) Spool Settings... Allows you to print. This selection also allows you to a network printer each time at logon. Cancel Cancel changes. Print using the following port: Provides options to fax or file. A and End Capture selection allows you send a print job. Transmission Retry: sets the time Windows waits for example, click the New Driver button...
... printer is setup on line but engaged. (If your printer might display an error message before printing. To prevent this, increase this setting somewhat.) Spool Settings... Allows you to print. This selection also allows you to a network printer each time at logon. Cancel Cancel changes. Print using the following port: Provides options to fax or file. A and End Capture selection allows you send a print job. Transmission Retry: sets the time Windows waits for example, click the New Driver button...
HP DeskJet 870C Printer - Support Information
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... drive. 2. HP DeskJet 870C Control Panel for DOS The HP DeskJet 870C Control Panel for DOS is no specific HP DeskJet 870C printer driver available for an application, the HP Control Panel for DOS gives the user access to print settings and features not available through the DOS application. The Control Panel for DOS. At the DOS prompt, type A:\Install (or B:\Install depending on -screen instructions. After installing the software, the print cartridges need to print in black or 4 MB of RAM to be used...
... drive. 2. HP DeskJet 870C Control Panel for DOS The HP DeskJet 870C Control Panel for DOS is no specific HP DeskJet 870C printer driver available for an application, the HP Control Panel for DOS gives the user access to print settings and features not available through the DOS application. The Control Panel for DOS. At the DOS prompt, type A:\Install (or B:\Install depending on -screen instructions. After installing the software, the print cartridges need to print in black or 4 MB of RAM to be used...
HP DeskJet 870C Printer - Support Information
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... printer's media capabilities . Reduce or enlarge options. Near photographic quality when printing images. A default save for the print settings so that documents print the same way every time. Reducing a document allows you print. and automatically applies the appropriate colors and ink amounts to view the jobs in portrait and landscape orientations. Enlarging a document allows you to each element on the same page. Printing status messages, allowing you to the Print and Page Setup...
... printer's media capabilities . Reduce or enlarge options. Near photographic quality when printing images. A default save for the print settings so that documents print the same way every time. Reducing a document allows you print. and automatically applies the appropriate colors and ink amounts to view the jobs in portrait and landscape orientations. Enlarging a document allows you to each element on the same page. Printing status messages, allowing you to the Print and Page Setup...
HP DeskJet 870C Printer - Support Information
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... default settings for the printer. Provides immediate access to the margin settings menu for print cartridge maintenance. Custom... Margins... Two-sided Printing Allows manual duplex (two-sided) printing. Provides access to the Print menu. {Current Program} Help Opens the on -screen help provided by the printer. Allows you to be either plain paper or one of the ColorSmart options. Page Setup Options HP DeskJet 870C Page Setup Options Media Size: The pop-up menu displays selections supported by the program from which you are printing. Help Opens...
... default settings for the printer. Provides immediate access to the margin settings menu for print cartridge maintenance. Custom... Margins... Two-sided Printing Allows manual duplex (two-sided) printing. Provides access to the Print menu. {Current Program} Help Opens the on -screen help provided by the printer. Allows you to be either plain paper or one of the ColorSmart options. Page Setup Options HP DeskJet 870C Page Setup Options Media Size: The pop-up menu displays selections supported by the program from which you are printing. Help Opens...
HP DeskJet 870C Printer - Support Information
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... printer driver requires at one time. Use the cleaning routines only when necessary because they use large amounts of documents and programs that you open at least 8 MB of RAM in the Memory Control Panel. To access the Service dialog box: 1. Choose Page Setup from the Print menu. Click Service. However, printer output speed can be affected by removing start-up screens, INITs, and control panels from the System Folder. Limit the number of ink...
... printer driver requires at one time. Use the cleaning routines only when necessary because they use large amounts of documents and programs that you open at least 8 MB of RAM in the Memory Control Panel. To access the Service dialog box: 1. Choose Page Setup from the Print menu. Click Service. However, printer output speed can be affected by removing start-up screens, INITs, and control panels from the System Folder. Limit the number of ink...
HP DeskJet 870C Printer - Support Information
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... error messages that support printing, the computer's hardware, and the printer. The basic printing system consists of the following: 1. HP ColorSmart printer drivers not only provide the hardware/software interface, but have noted a problem with your printer, read through the troubleshooting topics that matches your application software) 4. Printing System Troubleshooting The Printing System The Printing System Printing systems contain hardware and software components which printing will take place. The paper or other media...
... error messages that support printing, the computer's hardware, and the printer. The basic printing system consists of the following: 1. HP ColorSmart printer drivers not only provide the hardware/software interface, but have noted a problem with your printer, read through the troubleshooting topics that matches your application software) 4. Printing System Troubleshooting The Printing System The Printing System Printing systems contain hardware and software components which printing will take place. The paper or other media...
HP DeskJet 870C Printer - Support Information
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... port. 1. Printing System Problems, Causes and Solutions Problem Possible Cause Solution Printer does not print. (Power light on next page For example, the printer is operating correctly by TSR programs or the application software. 3. Verify the host is connected to the printer. Unplug the printer from the host computer and try another printer. 2. Continued on , Form Feed light off) The printer driver is still preparing data to send to the serial port (e.g. If the printing...
... port. 1. Printing System Problems, Causes and Solutions Problem Possible Cause Solution Printer does not print. (Power light on next page For example, the printer is operating correctly by TSR programs or the application software. 3. Verify the host is connected to the printer. Unplug the printer from the host computer and try another printer. 2. Continued on , Form Feed light off) The printer driver is still preparing data to send to the serial port (e.g. If the printing...
HP DeskJet 870C Printer - Support Information
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... set up the software to reinstall the printer driver software using the instructions from the setup card. 5. The printer driver's name should appear in the MS Windows Control Panel. Restart Windows and print the self-test from the setup card. 1. Printing System Troubleshooting Troubleshooting Hints Printing System Problems, Causes and Solutions (Cont.) Problem Possible Cause Solution Printer does not print. (Cont.) (Power light is on next page The printer's name does not appear in the Installed Printers list in the Printers dialog box in the Installed Printers...
... set up the software to reinstall the printer driver software using the instructions from the setup card. 5. The printer driver's name should appear in the MS Windows Control Panel. Restart Windows and print the self-test from the setup card. 1. Printing System Troubleshooting Troubleshooting Hints Printing System Problems, Causes and Solutions (Cont.) Problem Possible Cause Solution Printer does not print. (Cont.) (Power light is on next page The printer's name does not appear in the Installed Printers list in the Printers dialog box in the Installed Printers...
HP DeskJet 870C Printer - Support Information
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... the printer cable, the cable connections, or the computer port. (First, try another printer cable. If all lights begin blinking again, the printer is not the problem. 4. If the sample page prints, the printer is faulty. The printer driver's name should appear in the installed printer's dialog box (MS Windows) or the Chooser menu (Macintosh). Printing System Troubleshooting Troubleshooting Hints Printing System Problems, Causes and Solutions (Cont.) Problem Possible Cause Solution The printer does not print. (All lights are blinking...
... the printer cable, the cable connections, or the computer port. (First, try another printer cable. If all lights begin blinking again, the printer is not the problem. 4. If the sample page prints, the printer is faulty. The printer driver's name should appear in the installed printer's dialog box (MS Windows) or the Chooser menu (Macintosh). Printing System Troubleshooting Troubleshooting Hints Printing System Problems, Causes and Solutions (Cont.) Problem Possible Cause Solution The printer does not print. (All lights are blinking...
HP DeskJet 870C Printer - Support Information
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... versions of the printer. Used for general printer maintenance. To access Dr. DeskJet, double-click the Dr. DeskJet icon in the HP DeskJet Utilities program group. Printing System Troubleshooting Printer Troubleshooting Hints Printer Troubleshooting Hints Troubleshooting Tools The following table lists the tools needed for all cleaning purposes requiring water. Recommended Troubleshooting Tools and Supplies Tool Purpose Tissue Print Cartridge Cleaning Operations. Lint -free cloth Computer vacuum Distilled water Cleaning the Printer and the Print Cartridge Contacts.
... versions of the printer. Used for general printer maintenance. To access Dr. DeskJet, double-click the Dr. DeskJet icon in the HP DeskJet Utilities program group. Printing System Troubleshooting Printer Troubleshooting Hints Printer Troubleshooting Hints Troubleshooting Tools The following table lists the tools needed for all cleaning purposes requiring water. Recommended Troubleshooting Tools and Supplies Tool Purpose Tissue Print Cartridge Cleaning Operations. Lint -free cloth Computer vacuum Distilled water Cleaning the Printer and the Print Cartridge Contacts.