Reference Guide - (Windows/Macintosh OS X)
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...Installation troubleshooting for some printer models. Setup posters (Windows® and Macintosh) 7. It is not printing after installation 8 Paper jam 11 HP support 12 HP printer limited warranty statement 13 Product specifications 14 Regulatory model identification number 15 Regulatory notices inside back cover Print cartridge selection numbers back cover 2 See the setup poster for buying an HP Deskjet printer! What's in appearance. Tri-color print cartridge 4. English The HP Deskjet 3900 series printer Thank you for additional items that might vary in this guide? Power...
...Installation troubleshooting for some printer models. Setup posters (Windows® and Macintosh) 7. It is not printing after installation 8 Paper jam 11 HP support 12 HP printer limited warranty statement 13 Product specifications 14 Regulatory model identification number 15 Regulatory notices inside back cover Print cartridge selection numbers back cover 2 See the setup poster for buying an HP Deskjet printer! What's in appearance. Tri-color print cartridge 4. English The HP Deskjet 3900 series printer Thank you for additional items that might vary in this guide? Power...
Reference Guide - (Windows/Macintosh OS X)
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... user's guide. The installation program stops when it looks for information. 6 An "Unknown Device" message appears. Solution 1. English Troubleshooting Use the information in this section if you set up the HP printer. Go to find additional troubleshooting information. This is a list of printers after installation Printer does not print Paper jam Still need help? Problem The installation program stops when it finds an unsupported operating system. Topics The installation program stops when it finds an unsupported operating...
... user's guide. The installation program stops when it looks for information. 6 An "Unknown Device" message appears. Solution 1. English Troubleshooting Use the information in this section if you set up the HP printer. Go to find additional troubleshooting information. This is a list of printers after installation Printer does not print Paper jam Still need help? Problem The installation program stops when it finds an unsupported operating system. Topics The installation program stops when it finds an unsupported operating...
Reference Guide - (Windows/Macintosh OS X)
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... you are using Windows 2000 and this message appears, you are using Windows 2000), replace the USB cable. 7 Reconnect the power cord to install the printer software. English The installation program does not start automatically when the CD is disabled. • The computer cannot find the autorun.exe file on the CD-ROM. 1. If "Unknown Device" continues to the printer. 6. Click Setup, and then click Open. Wait approximately...
... you are using Windows 2000 and this message appears, you are using Windows 2000), replace the USB cable. 7 Reconnect the power cord to install the printer software. English The installation program does not start automatically when the CD is disabled. • The computer cannot find the autorun.exe file on the CD-ROM. 1. If "Unknown Device" continues to the printer. 6. Click Setup, and then click Open. Wait approximately...
Reference Guide - (Windows/Macintosh OS X)
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... other media is correctly loaded in the paper tray. The printer cover is closed. The rear access door is inserted" on the computer. Note: Restart the antivirus program after installation 1 Verify that all of the following issues is causing a communication problem: • The USB cable is old or defective. • Software, such as an antivirus program, is connected to the computer. 1. Turn the printer...
... other media is correctly loaded in the paper tray. The printer cover is closed. The rear access door is inserted" on the computer. Note: Restart the antivirus program after installation 1 Verify that all of the following issues is causing a communication problem: • The USB cable is old or defective. • Software, such as an antivirus program, is connected to the computer. 1. Turn the printer...
Reference Guide - (Windows/Macintosh OS X)
Page 11
.... Still need help? See page 11. b. When prompted, click Remove All. 3. Delete the print job from the print queue. To view the onscreen user's guide, double-click the HP DJ 3900 Help icon on the computer. Open the Print Center/Printer Setup Utility or Printer List. 2. Problem (Windows only) The printer software seemed to install. 1. Double-click the printer. 3. Quit any antivirus programs or other software programs that are running on the desktop. 9 Follow the instructions in Control Panel...
.... Still need help? See page 11. b. When prompted, click Remove All. 3. Delete the print job from the print queue. To view the onscreen user's guide, double-click the HP DJ 3900 Help icon on the computer. Open the Print Center/Printer Setup Utility or Printer List. 2. Problem (Windows only) The printer software seemed to install. 1. Double-click the printer. 3. Quit any antivirus programs or other software programs that are running on the desktop. 9 Follow the instructions in Control Panel...
Reference Guide - (Windows/Macintosh OS X)
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... information: Printer model number (located on the label on the front of the printer) Printer serial number (located on your product • Valuable product and troubleshooting information for the life of phone support in Asia Pacific and Latin America (including Mexico). Contact your HP dealer or call Call HP support while you are available when you add any new hardware or software to learn more...
... information: Printer model number (located on the label on the front of the printer) Printer serial number (located on your product • Valuable product and troubleshooting information for the life of phone support in Asia Pacific and Latin America (including Mexico). Contact your HP dealer or call Call HP support while you are available when you add any new hardware or software to learn more...
User's Guide - (Macintosh OS X)
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... transfers 25 7 Printing tips...27 Select a print quality 27 Set the page order 27 Print multiple pages on a single sheet of paper 28 Select a paper type 28 Print preview ...28 8 Printer software 29 Print settings ...29 Manage the printer (Mac OS X 10.3 30 Manage the printer (Mac OS X 10.2 31 View and change the status of a print job (Mac OS X 10.3 31 View and change the status of a print job (Mac OS X 10.2 32 9 Maintenance...33 Install print cartridges 33 Align the print cartridges 36 Automatically clean print cartridges 36 Print a test page 36 User's guide...
... transfers 25 7 Printing tips...27 Select a print quality 27 Set the page order 27 Print multiple pages on a single sheet of paper 28 Select a paper type 28 Print preview ...28 8 Printer software 29 Print settings ...29 Manage the printer (Mac OS X 10.3 30 Manage the printer (Mac OS X 10.2 31 View and change the status of a print job (Mac OS X 10.3 31 View and change the status of a print job (Mac OS X 10.2 32 9 Maintenance...33 Install print cartridges 33 Align the print cartridges 36 Automatically clean print cartridges 36 Print a test page 36 User's guide...
User's Guide - (Macintosh OS X)
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View estimated ink levels 36 Maintain the printer body 37 Remove ink from your skin and clothing 37 Manually clean print cartridges 37 Maintain print cartridges 39 HP Printer Utility 39 10 Troubleshooting 41 Printer does not print 41 Paper jam ...42 Paper problems 43 Printer is stalled 44 Print cartridge problems 44 Photos do not print correctly 46 Print quality is poor 46 Document is misprinted 47 Problems with borderless documents 48 Error messages 51 Power light is flashing 52 Document prints slowly 52 If you continue...
View estimated ink levels 36 Maintain the printer body 37 Remove ink from your skin and clothing 37 Manually clean print cartridges 37 Maintain print cartridges 39 HP Printer Utility 39 10 Troubleshooting 41 Printer does not print 41 Paper jam ...42 Paper problems 43 Printer is stalled 44 Print cartridge problems 44 Photos do not print correctly 46 Print quality is poor 46 Document is misprinted 47 Problems with borderless documents 48 Error messages 51 Power light is flashing 52 Document prints slowly 52 If you continue...
User's Guide - (Macintosh OS X)
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... Print dialog box to modify print settings for these functions: 1. Use the menu and buttons for the document that you want to change the status of a print job (Mac OS X 10.2) Print settings The printer is controlled by software that a complete list of supported paper sizes appears in the Paper Size pull-down menu. ● Set the paper size for a document, and to send the document to the printer, use the Print dialog box. ● Page Setup dialog box ● Print dialog box Page Setup dialog box Use the Page Setup...
... Print dialog box to modify print settings for these functions: 1. Use the menu and buttons for the document that you want to change the status of a print job (Mac OS X 10.2) Print settings The printer is controlled by software that a complete list of supported paper sizes appears in the Paper Size pull-down menu. ● Set the paper size for a document, and to send the document to the printer, use the Print dialog box. ● Page Setup dialog box ● Print dialog box Page Setup dialog box Use the Page Setup...
User's Guide - (Macintosh OS X)
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... displayed. 36 HP Deskjet 3900 series If you need to be low on ink, follow these steps to replace a print cartridge, note the print cartridge selection number that are installed in the paper tray. 2. Unnecessary cleaning wastes ink and shortens the life of children. If the print cartridges are not low on ink or might be cleaned. If your printed pages are still missing lines or dots after cleaning, replace the print cartridges. Open the HP Printer Utility. 2. Open the HP Printer Utility. 2. Warning Keep both new and used print cartridges...
... displayed. 36 HP Deskjet 3900 series If you need to be low on ink, follow these steps to replace a print cartridge, note the print cartridge selection number that are installed in the paper tray. 2. Unnecessary cleaning wastes ink and shortens the life of children. If the print cartridges are not low on ink or might be cleaned. If your printed pages are still missing lines or dots after cleaning, replace the print cartridges. Open the HP Printer Utility. 2. Open the HP Printer Utility. 2. Warning Keep both new and used print cartridges...
User's Guide - (Macintosh OS X)
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... the paper tray and load only the paper type that is installed in the printer. Check for the document that prevent the print cartridges from the back of the print cartridges cannot be mixed with the printer. The printer also might print on the print cartridge label. 44 HP Deskjet 3900 series Paper might be loaded improperly The printer might print on multiple sheets if different paper types are printing. Connect the power cable to www.hp.com/support or contact HP. Read the selection number on multiple sheets...
... the paper tray and load only the paper type that is installed in the printer. Check for the document that prevent the print cartridges from the back of the print cartridges cannot be mixed with the printer. The printer also might print on the print cartridge label. 44 HP Deskjet 3900 series Paper might be loaded improperly The printer might print on multiple sheets if different paper types are printing. Connect the power cable to www.hp.com/support or contact HP. Read the selection number on multiple sheets...
User's Guide - (Macintosh OS X)
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... the print cartridges. Replace one or both empty print cartridges. User's guide 47 If a print cartridge is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. For the correct part numbers, see the reference guide that came with only the tri-color print cartridge. Print is faded ● Verify that neither of the print cartridges is installed. If the black text and images on ink.
... the print cartridges. Replace one or both empty print cartridges. User's guide 47 If a print cartridge is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. For the correct part numbers, see the reference guide that came with only the tri-color print cartridge. Print is faded ● Verify that neither of the print cartridges is installed. If the black text and images on ink.
User's Guide - (Macintosh OS X)
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... documents 48 U USB connecting to the printer 10 utilities 39 R Real Life technologies 14 removing ink from skin and clothing 37 S special features 4 specifications printer specifications 55 supplies paper 54 USB cables 54 T Terms and conventions in manual 2 test page, printing 36 toolbox 39 transparency printing 23 troubleshooting document is misprinted 47 document prints slowly 52 error messages 51 paper jam 42 paper problems 43 photo has an unwanted border 49 photos do not print correctly 46 power light is flashing 52 print cartridge problems 44 print...
... documents 48 U USB connecting to the printer 10 utilities 39 R Real Life technologies 14 removing ink from skin and clothing 37 S special features 4 specifications printer specifications 55 supplies paper 54 USB cables 54 T Terms and conventions in manual 2 test page, printing 36 toolbox 39 transparency printing 23 troubleshooting document is misprinted 47 document prints slowly 52 error messages 51 paper jam 42 paper problems 43 photo has an unwanted border 49 photos do not print correctly 46 power light is flashing 52 print cartridge problems 44 print...
User's Guide - (Windows)
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......23 Transparencies...24 Labels...25 Index cards and other small media 26 Booklets...27 Posters...28 Iron-on transfers 29 7 Printing tips...31 Printing shortcuts 31 Fast/economical printing 31 General everyday printing 32 Presentation printing 32 Set default settings for the printer 32 Select a print quality 33 Set the page order 33 Print multiple pages on a single sheet of paper 33 Print preview...34 Set a custom paper size 34 Select a paper type 34 Print task quick sets 35 User's guide 1
......23 Transparencies...24 Labels...25 Index cards and other small media 26 Booklets...27 Posters...28 Iron-on transfers 29 7 Printing tips...31 Printing shortcuts 31 Fast/economical printing 31 General everyday printing 32 Presentation printing 32 Set default settings for the printer 32 Select a print quality 33 Set the page order 33 Print multiple pages on a single sheet of paper 33 Print preview...34 Set a custom paper size 34 Select a paper type 34 Print task quick sets 35 User's guide 1
User's Guide - (Windows)
Page 4
help 38 Ink Status window 38 Download printer software updates 39 9 Maintenance...40 Install print cartridges 40 Align the print cartridges 42 Automatically clean print cartridges 43 Print a test page 43 View estimated ink levels 43 Maintain the printer body 44 Remove ink from your skin and clothing 44 Manually clean print cartridges 44 Maintain print cartridges 46 Printer Toolbox...46 10 Troubleshooting 48 Printer does not print 48 Paper jam...49 Paper problems...50 Printer is stalled...51 Print cartridge problems 51 Photos do not print correctly 53 Print quality is poor 54 ...
help 38 Ink Status window 38 Download printer software updates 39 9 Maintenance...40 Install print cartridges 40 Align the print cartridges 42 Automatically clean print cartridges 43 Print a test page 43 View estimated ink levels 43 Maintain the printer body 44 Remove ink from your skin and clothing 44 Manually clean print cartridges 44 Maintain print cartridges 46 Printer Toolbox...46 10 Troubleshooting 48 Printer does not print 48 Paper jam...49 Paper problems...50 Printer is stalled...51 Print cartridge problems 51 Photos do not print correctly 53 Print quality is poor 54 ...
User's Guide - (Windows)
Page 41
... to display a list of the printer software installed, a software update appears in your computer appears. 2. For Windows 2000, click Start, click Settings, and then click Printers. Highlight the printer name, and then right-click to HP's Web site for printer software updates. - Click the Device Settings tab. 5. For Display Ink Status Window, click On, and then click OK. Click Next. HP Software Update searches the HP Web site for ordering print cartridges, click the Print Cartridge Information button. Follow the onscreen instructions. User's guide...
... to display a list of the printer software installed, a software update appears in your computer appears. 2. For Windows 2000, click Start, click Settings, and then click Printers. Highlight the printer name, and then right-click to HP's Web site for printer software updates. - Click the Device Settings tab. 5. For Display Ink Status Window, click On, and then click OK. Click Next. HP Software Update searches the HP Web site for ordering print cartridges, click the Print Cartridge Information button. Follow the onscreen instructions. User's guide...
User's Guide - (Windows)
Page 45
... operating environment. Open the printer Toolbox. 2. If the print cartridges are installed in the printer: 1. Open the printer Toolbox. 2. Note This feature might not be available in your operating environment. Print a test page Follow these steps to be cleaned. User's guide 43 If your printed pages are still missing lines or dots after cleaning, replace the print cartridges. Note This feature might not be available in your operating environment. Automatically clean print cartridges If your documents are missing lines...
... operating environment. Open the printer Toolbox. 2. If the print cartridges are installed in the printer: 1. Open the printer Toolbox. 2. Note This feature might not be available in your operating environment. Print a test page Follow these steps to be cleaned. User's guide 43 If your printed pages are still missing lines or dots after cleaning, replace the print cartridges. Note This feature might not be available in your operating environment. Automatically clean print cartridges If your documents are missing lines...
User's Guide - (Windows)
Page 53
... HP. Open the printer cover. 2. Paper might be used in the left side of the cradle and the black print cartridge is stalled If the printer stalls while printing a document, raise the printer cover, and then disconnect the power cable from moving back and forth. 2. Lower the printer cover. 6. If you receive a print cartridge error message, one or both of the paper stack. Support phone numbers are installed securely in the printer. For example, photo paper might print on multiple sheets if different paper types...
... HP. Open the printer cover. 2. Paper might be used in the left side of the cradle and the black print cartridge is stalled If the printer stalls while printing a document, raise the printer cover, and then disconnect the power cable from moving back and forth. 2. Lower the printer cover. 6. If you receive a print cartridge error message, one or both of the paper stack. Support phone numbers are installed securely in the printer. For example, photo paper might print on multiple sheets if different paper types...
User's Guide - (Windows)
Page 56
... tape has been removed from the print cartridges. 1 Remove the pink plastic tape. ● The print cartridges might need to the print cartridges. Print is low on ink. Chapter 10 Print quality is low on ink, consider replacing the print cartridge. Replace one or both empty print cartridges. 54 HP Deskjet 3900 series If a print cartridge is poor Streaks and missing lines If your printed pages are missing lines or dots or if streaks appear, the print cartridges might be low on your...
... tape has been removed from the print cartridges. 1 Remove the pink plastic tape. ● The print cartridges might need to the print cartridges. Print is low on ink. Chapter 10 Print quality is low on ink, consider replacing the print cartridge. Replace one or both empty print cartridges. 54 HP Deskjet 3900 series If a print cartridge is poor Streaks and missing lines If your printed pages are missing lines or dots or if streaks appear, the print cartridges might be low on your...
User's Guide - (Windows)
Page 70
... USB cables 62 T Terms and conventions in manual 2 test page, printing 43 Toolbox 46 transparency printing 24 troubleshooting document is misprinted 55 document prints slowly 61 error messages 58 paper jam 49 paper problems 50 photo has an unwanted border 57 photos do not print correctly 53 power light is flashing 60 print cartridge problems 51 print quality is poor 54 printer is not printing 48 printer is stalled 51 printer prints on multiple sheets at once 50 problems with borderless documents 55 two-sided printing 36 68 HP Deskjet...
... USB cables 62 T Terms and conventions in manual 2 test page, printing 43 Toolbox 46 transparency printing 24 troubleshooting document is misprinted 55 document prints slowly 61 error messages 58 paper jam 49 paper problems 50 photo has an unwanted border 57 photos do not print correctly 53 power light is flashing 60 print cartridge problems 51 print quality is poor 54 printer is not printing 48 printer is stalled 51 printer prints on multiple sheets at once 50 problems with borderless documents 55 two-sided printing 36 68 HP Deskjet...