HP Deskjet 3840 Printer series - (English) Reference Guide
Page 2
HP Deskjet 3840 series printer 2. Tri-color print cartridge 4. Power supply* 5. Power cord* 6. See "HP support" on page 12 for buying an HP Deskjet printer! See the setup poster for Windows 7 Printer is not printing after installation 9 Paper jam 11 HP support 12 Product specifications...contains the following items. ᕡ ᕢ ᕣ ᕤ ᕥ ᕦ ᕧ ᕨ 1. This reference guide 8. The HP Deskjet 3840 series printer Thank you for more information. If any of these items are missing from the box, talk to the printer 4 Printer operation 5...
HP Deskjet 3840 series printer 2. Tri-color print cartridge 4. Power supply* 5. Power cord* 6. See "HP support" on page 12 for buying an HP Deskjet printer! See the setup poster for Windows 7 Printer is not printing after installation 9 Paper jam 11 HP support 12 Product specifications...contains the following items. ᕡ ᕢ ᕣ ᕤ ᕥ ᕦ ᕧ ᕨ 1. This reference guide 8. The HP Deskjet 3840 series printer Thank you for more information. If any of these items are missing from the box, talk to the printer 4 Printer operation 5...
HP Deskjet 3840 Printer series - (English) Reference Guide
Page 3
...'s guide, click Start, point to Programs, point to HP, point to HP Deskjet 3840 Series, and then click Read Me. To view the readme file, click Start, point to Programs, point to HP, point to HP Deskjet 3840 Series, and then click User's Guide. Troubleshooting This reference... hardware setup and installation troubleshooting. Onscreen user's guide See the onscreen user's guide for printer installation, printer usage, and paper jams. See "Troubleshooting" on page 6. Readme The readme file provides information about known software compatibility issues with the Macintosh operating system...
...'s guide, click Start, point to Programs, point to HP, point to HP Deskjet 3840 Series, and then click Read Me. To view the readme file, click Start, point to Programs, point to HP, point to HP Deskjet 3840 Series, and then click User's Guide. Troubleshooting This reference... hardware setup and installation troubleshooting. Onscreen user's guide See the onscreen user's guide for printer installation, printer usage, and paper jams. See "Troubleshooting" on page 6. Readme The readme file provides information about known software compatibility issues with the Macintosh operating system...
HP Deskjet 3840 Printer series - (English) Reference Guide
Page 6
...click Print on the File menu. (Macintosh only) The printer will not print or the computer is not printing after you cannot print after installation Paper jam Still need help? Page page 7 page 7 page 8 page 10 page 10 page 11 page 11 English Language 4 6 Troubleshooting Use the ...information in this section if you have problems setting up the HP printer, if you set up the printer, or if a paper jam occurs. The printer has a paper jam. Topics The installation program does not start automatically.
...click Print on the File menu. (Macintosh only) The printer will not print or the computer is not printing after you cannot print after installation Paper jam Still need help? Page page 7 page 7 page 8 page 10 page 10 page 11 page 11 English Language 4 6 Troubleshooting Use the ...information in this section if you have problems setting up the HP printer, if you set up the printer, or if a paper jam occurs. The printer has a paper jam. Topics The installation program does not start automatically.
HP Deskjet 3840 Printer series - (English) Reference Guide
Page 9
The printer has a paper jam. The Power light is misprinted. Photos are correctly installed. Paper or other media is correctly loaded in the list of printers after installation 1 Verify that all of these conditions have been met, restart the computer. 2 ...
The printer has a paper jam. The Power light is misprinted. Photos are correctly installed. Paper or other media is correctly loaded in the list of printers after installation 1 Verify that all of these conditions have been met, restart the computer. 2 ...
HP Deskjet 3840 Printer series - (English) Reference Guide
Page 11
Paper jam Do not clear a paper jam from the front of the printer. 4. Remove the paper from the back of the printer. Press the handle to HP Deskjet 3840 Series, and then click User's Guide. • Macintosh: On the desktop, double-click the HP Deskjet 3840 Series User's Guide icon. 11 English Remove any paper that is misprinted • Photos are printing labels...
Paper jam Do not clear a paper jam from the front of the printer. 4. Remove the paper from the back of the printer. Press the handle to HP Deskjet 3840 Series, and then click User's Guide. • Macintosh: On the desktop, double-click the HP Deskjet 3840 Series User's Guide icon. 11 English Remove any paper that is misprinted • Photos are printing labels...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide
Page 69
... printer USB cable directly to your computer. • When printing, do not use other USB devices that are correctly installed. • Paper or other media is correctly loaded in the In tray. • Printer cover is closed. • Rear access door is attached. If...; Print cartridges are attached to the hub. Disconnect the power cord from the electrical outlet. 69 HP Deskjet 3840 series printer User's Guide 11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing...
... printer USB cable directly to your computer. • When printing, do not use other USB devices that are correctly installed. • Paper or other media is correctly loaded in the In tray. • Printer cover is closed. • Rear access door is attached. If...; Print cartridges are attached to the hub. Disconnect the power cord from the electrical outlet. 69 HP Deskjet 3840 series printer User's Guide 11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide
Page 70
...pull out the door. 6. If you are printing labels, verify that best describes the problem: • Paper jam • Out-of-paper message 11.2 Paper jam Follow each of these steps until the paper jam is cleared. 1. If the printer still does not print Select the topic below that a label did not...of the printer. 3. Remove the paper jam from the rear of the printer, and then replace the rear access door. 70 If the printer still does not turn on the printer. Remove the paper from the label sheet while passing through the printer. 5. HP Deskjet 3840 series printer User's Guide 2. ...
...pull out the door. 6. If you are printing labels, verify that best describes the problem: • Paper jam • Out-of-paper message 11.2 Paper jam Follow each of these steps until the paper jam is cleared. 1. If the printer still does not print Select the topic below that a label did not...of the printer. 3. Remove the paper jam from the rear of the printer, and then replace the rear access door. 70 If the printer still does not turn on the printer. Remove the paper from the label sheet while passing through the printer. 5. HP Deskjet 3840 series printer User's Guide 2. ...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide
Page 71
... the recommended paper weight. For example, photo paper might print on multiple sheets if different paper types are printing. For paper weight specifications, see the error messages page. 71 Reload paper into the paper tray, pushing the paper until you are loaded in the In tray. 8. The printer also might print on the printer. 10. HP Deskjet 3840 series printer...
... the recommended paper weight. For example, photo paper might print on multiple sheets if different paper types are printing. For paper weight specifications, see the error messages page. 71 Reload paper into the paper tray, pushing the paper until you are loaded in the In tray. 8. The printer also might print on the printer. 10. HP Deskjet 3840 series printer...
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide
Page 79
...a print cartridge. Power light What the flashing light means The Power light can slow the printer's performance. Printer driver is selected as a paper jam or a problem with the printer, such as the print quality. Complex documents, graphics, or photographs are open The computer does not have ... is open. • The printer is out of paper. • There is in the printer. 79 Best or Maximum dpi print mode is selected The printer prints slower when Best or Maximum dpi is outdated An outdated printer driver may be installed. HP Deskjet 3840 series printer User's Guide 1.
...a print cartridge. Power light What the flashing light means The Power light can slow the printer's performance. Printer driver is selected as a paper jam or a problem with the printer, such as the print quality. Complex documents, graphics, or photographs are open The computer does not have ... is open. • The printer is out of paper. • There is in the printer. 79 Best or Maximum dpi print mode is selected The printer prints slower when Best or Maximum dpi is outdated An outdated printer driver may be installed. HP Deskjet 3840 series printer User's Guide 1.
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide
Page 92
HP Deskjet 3840 series printer User's Guide I In tray index cards ink-backup mode ink, removing ink from skin and clothing L light flashing power M maintenance manually cleaning the print cartridges maximum dpi N notices O orientation Out tray P page size paper jam paper supplies paper trays In tray Out tray photo print cartridge photos 4800 x 1200 optimized dpi printing black-and-white borderless photos color settings digital 92
HP Deskjet 3840 series printer User's Guide I In tray index cards ink-backup mode ink, removing ink from skin and clothing L light flashing power M maintenance manually cleaning the print cartridges maximum dpi N notices O orientation Out tray P page size paper jam paper supplies paper trays In tray Out tray photo print cartridge photos 4800 x 1200 optimized dpi printing black-and-white borderless photos color settings digital 92
HP Deskjet 3840 Printer series - (Macintosh OS 9) User's Guide
Page 95
HP Deskjet 3840 series printer User's Guide document is printed off-center error messages paper jam parts of the document are printed in the wrong place parts of the document are missing print is faded printer does not turn on printer is not printing printer is slow printer light is flashing printer prints on multiple sheets at once printout does not reflect new print settings streaks and missing lines text and images are misaligned too little ink appears on the page too much ink appears on the page two-sided printing, manual U USB cable part number 95
HP Deskjet 3840 series printer User's Guide document is printed off-center error messages paper jam parts of the document are printed in the wrong place parts of the document are missing print is faded printer does not turn on printer is not printing printer is slow printer light is flashing printer prints on multiple sheets at once printout does not reflect new print settings streaks and missing lines text and images are misaligned too little ink appears on the page too much ink appears on the page two-sided printing, manual U USB cable part number 95
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide
Page 66
...Printer is turned on The printer might exist. Disconnect the power cord from the electrical outlet. 66 HP Deskjet 3840 series printer User's Guide 11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing...to have drawn too much power. 1. If the printer does not turn on . • Print cartridges are correctly installed. • Paper or other USB devices that are attached to the hub. Use one of these methods for solving the conflict: • Attach the printer...
...Printer is turned on The printer might exist. Disconnect the power cord from the electrical outlet. 66 HP Deskjet 3840 series printer User's Guide 11 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing...to have drawn too much power. 1. If the printer does not turn on . • Print cartridges are correctly installed. • Paper or other USB devices that are attached to the hub. Use one of these methods for solving the conflict: • Attach the printer...
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide
Page 67
... from the rear of the printer. 3. If you are printing labels, verify that best describes the problem: • Paper jam • Out-of-paper message 11.2 Paper jam Follow each of the printer, and then replace the rear access door. 67 Press the Power button to the right,...6. Reconnect the power cord. 4. Remove the paper jam from the In tray. 4. Remove the rear access door. Remove the paper from the back of these steps until the paper jam is cleared. 1. If the printer still does not turn off the printer. 2. HP Deskjet 3840 series printer User's Guide 2. Press the handle...
... from the rear of the printer. 3. If you are printing labels, verify that best describes the problem: • Paper jam • Out-of-paper message 11.2 Paper jam Follow each of the printer, and then replace the rear access door. 67 Press the Power button to the right,...6. Reconnect the power cord. 4. Remove the paper jam from the In tray. 4. Remove the rear access door. Remove the paper from the back of these steps until the paper jam is cleared. 1. If the printer still does not turn off the printer. 2. HP Deskjet 3840 series printer User's Guide 2. Press the handle...
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide
Page 68
... paper at once if the paper is appropriate for the document that is under the recommended paper weight. For paper weight specifications, see the error messages page. 68 HP Deskjet 3840 series printer User's Guide 7. Paper is loaded too far toward the back of -paper ...paper weight. Reprint the document. 11.3 Paper problems Printer prints on multiple sheets if different paper types are printing. For example, photo paper might print on the printer. 10. Reconnect the power cord and USB cable. 9. Other paper problems • For information about clearing a paper jam, see the paper jam...
... paper at once if the paper is appropriate for the document that is under the recommended paper weight. For paper weight specifications, see the error messages page. 68 HP Deskjet 3840 series printer User's Guide 7. Paper is loaded too far toward the back of -paper ...paper weight. Reprint the document. 11.3 Paper problems Printer prints on multiple sheets if different paper types are printing. For example, photo paper might print on the printer. 10. Reconnect the power cord and USB cable. 9. Other paper problems • For information about clearing a paper jam, see the paper jam...
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide
Page 75
...; The printer cover is open. • The printer is out of paper. • There is flashing, see the following information. 1. If an error message appears Read the error message explaining the problem and its solution. 75 HP Deskjet 3840 series printer User's Guide 11.8 Power light is flashing • If ...the Power light is on, the printer is either printing or ready to print. • If the Power light is off, the printer is off. • If the Power light is a problem with the printer, such as a paper jam...
...; The printer cover is open. • The printer is out of paper. • There is flashing, see the following information. 1. If an error message appears Read the error message explaining the problem and its solution. 75 HP Deskjet 3840 series printer User's Guide 11.8 Power light is flashing • If ...the Power light is on, the printer is either printing or ready to print. • If the Power light is off, the printer is off. • If the Power light is a problem with the printer, such as a paper jam...
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide
Page 88
HP Deskjet 3840 series printer User's Guide ink, removing ink from skin and clothing L layout panel light flashing power M maintenance manually cleaning the print cartridges printer tools maximum dpi N notices O orientation Out tray P page order paper jam paper supplies paper trays In tray Out tray photo print cartridge photographs digital photos 4800 x 1200 optimized dpi printing black-and-white borderless photos color options enhancing 88
HP Deskjet 3840 series printer User's Guide ink, removing ink from skin and clothing L layout panel light flashing power M maintenance manually cleaning the print cartridges printer tools maximum dpi N notices O orientation Out tray P page order paper jam paper supplies paper trays In tray Out tray photo print cartridge photographs digital photos 4800 x 1200 optimized dpi printing black-and-white borderless photos color options enhancing 88
HP Deskjet 3840 Printer series - (Macintosh OS X) User's Guide
Page 90
HP Deskjet 3840 series printer User's Guide index cards iron-on transfers labels letters multiple pages on single sheet photos selecting a paper type transparencies with one print cartridge R recycling print cartridges removing ink from skin and clothing replacing print cartridges resizing documents rotate 180 degrees S... smoothing special features specifications T terms troubleshooting blank pages print document is printed at an angle document is printed off-center error messages paper jam parts of the document are printed in the wrong place parts of the document are missing print is faded 90
HP Deskjet 3840 series printer User's Guide index cards iron-on transfers labels letters multiple pages on single sheet photos selecting a paper type transparencies with one print cartridge R recycling print cartridges removing ink from skin and clothing replacing print cartridges resizing documents rotate 180 degrees S... smoothing special features specifications T terms troubleshooting blank pages print document is printed at an angle document is printed off-center error messages paper jam parts of the document are printed in the wrong place parts of the document are missing print is faded 90
HP Deskjet 3840 Printer series - (Windows) User's Guide
Page 73
...Cable connections are attached to the hub. If the printer does not turn on . • Print cartridges are correctly installed. • Paper or other USB devices that are secure. • Printer is turned on The printer might exist. Use one of these methods for solving...loaded in the In tray. • Printer cover is closed. • Rear access door is attached. HP Deskjet 3840 series printer 10 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly ...
...Cable connections are attached to the hub. If the printer does not turn on . • Print cartridges are correctly installed. • Paper or other USB devices that are secure. • Printer is turned on The printer might exist. Use one of these methods for solving...loaded in the In tray. • Printer cover is closed. • Rear access door is attached. HP Deskjet 3840 series printer 10 Troubleshooting • Printer is not printing • Paper jam • Paper problems • Print quality is poor • Document is misprinted • Photos are not printing correctly ...
HP Deskjet 3840 Printer series - (Windows) User's Guide
Page 74
...printing labels, verify that best describes the problem: • Paper jam • Out-of-paper message 10.2 Paper jam Follow each of the printer. 3. Wait approximately 10 seconds. 3. Press the Power button to turn off the printer. 2. HP Deskjet 3840 series printer 2. If the printer still does not print Select ...the topic below that a label did not become detached from the rear of these steps until the paper jam is cleared. 1. Press the handle to turn on ...
...printing labels, verify that best describes the problem: • Paper jam • Out-of-paper message 10.2 Paper jam Follow each of the printer. 3. Wait approximately 10 seconds. 3. Press the Power button to turn off the printer. 2. HP Deskjet 3840 series printer 2. If the printer still does not print Select ...the topic below that a label did not become detached from the rear of these steps until the paper jam is cleared. 1. Press the handle to turn on ...
HP Deskjet 3840 Printer series - (Windows) User's Guide
Page 75
.... 10.3 Paper problems Printer prints on multiple sheets of -paper message appears, see the reference guide that meets the recommended paper weight. Other paper problems • For information about clearing a paper jam, see the paper jam page. • If an out-of paper at once Paper weight The printer might print on the printer. 10. Reload paper in the printer. HP Deskjet 3840 series...
.... 10.3 Paper problems Printer prints on multiple sheets of -paper message appears, see the reference guide that meets the recommended paper weight. Other paper problems • For information about clearing a paper jam, see the paper jam page. • If an out-of paper at once Paper weight The printer might print on the printer. 10. Reload paper in the printer. HP Deskjet 3840 series...