User Guide
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... using this product from fire or electric shock. - Observe all instructions in a protected location where no user-serviceable parts inside. Unplug this product to qualified service personnel. Install the product in the documentation that comes with the printer. - There are trademarks of Microsoft Corporation in the U.S. HP company notices THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE. ALL RIGHTS RESERVED. HP...
... using this product from fire or electric shock. - Observe all instructions in a protected location where no user-serviceable parts inside. Unplug this product to qualified service personnel. Install the product in the documentation that comes with the printer. - There are trademarks of Microsoft Corporation in the U.S. HP company notices THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE. ALL RIGHTS RESERVED. HP...
User Guide
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... Check the estimated ink levels ...58 Order ink supplies ...59 Replace the cartridges ...60 Use single cartridge mode ...62 Cartridge warranty information ...63 Tips for working with cartridges ...64 7 Copy, Scan, and Mobile Fax ...65 Copy and scan using HP Smart ...66 Copy from the printer ...68 Scan ...69 Tips for copy and scan success ...73 Mobile Fax ...74 8 Web Services ...75 What are Web Services? ...76 Set up Web Services ...77 Print with HP ePrint ...48 Remove Web Services ...79 9 Solve a problem ...80 Get help from the HP...
... Check the estimated ink levels ...58 Order ink supplies ...59 Replace the cartridges ...60 Use single cartridge mode ...62 Cartridge warranty information ...63 Tips for working with cartridges ...64 7 Copy, Scan, and Mobile Fax ...65 Copy and scan using HP Smart ...66 Copy from the printer ...68 Scan ...69 Tips for copy and scan success ...73 Mobile Fax ...74 8 Web Services ...75 What are Web Services? ...76 Set up Web Services ...77 Print with HP ePrint ...48 Remove Web Services ...79 9 Solve a problem ...80 Get help from the HP...
User Guide
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... HP printer software. Ink cartridge lights: The black and color ink cartridges have a light for setup. For more information, see Printer warning or error status on the back of the printer. 8 Chapter 1 Printer parts ENWW These lights communicate printer states with color and movement. Paper tray light: The paper tray light blinks to the right of lighting in the top right corner. Description The printer is a curved strip of the control panel, on page 99. Cartridge access door light: The cartridge access door light is in Wi-Fi setup mode...
... HP printer software. Ink cartridge lights: The black and color ink cartridges have a light for setup. For more information, see Printer warning or error status on the back of the printer. 8 Chapter 1 Printer parts ENWW These lights communicate printer states with color and movement. Paper tray light: The paper tray light blinks to the right of lighting in the top right corner. Description The printer is a curved strip of the control panel, on page 99. Cartridge access door light: The cartridge access door light is in Wi-Fi setup mode...
User Guide
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... have installed the latest version of this plugin from a print enabled application, and then select the option to print the document. NOTE: If your mobile device. Choose the Wi-Fi Direct name from the list of wireless networks shown 32 Chapter 3 Connect your mobile device does not support Wi-Fi, you normally use to connect to use Wi-Fi Direct. 3. Turn on Wi-Fi Direct on your document. HP DeskJet Plus Ink Advantage 6400 series...
... have installed the latest version of this plugin from a print enabled application, and then select the option to print the document. NOTE: If your mobile device. Choose the Wi-Fi Direct name from the list of wireless networks shown 32 Chapter 3 Connect your mobile device does not support Wi-Fi, you normally use to connect to use Wi-Fi Direct. 3. Turn on Wi-Fi Direct on your document. HP DeskJet Plus Ink Advantage 6400 series...
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Print your printer). HP DeskJet Plus Ink Advantage 6400 series (where ** are the unique characters to identify your document. Enter the Wi-Fi Direct password when prompted. 4. ENWW Connect wirelessly without a router 33 such as DIRECT-**-
Print your printer). HP DeskJet Plus Ink Advantage 6400 series (where ** are the unique characters to identify your document. Enter the Wi-Fi Direct password when prompted. 4. ENWW Connect wirelessly without a router 33 such as DIRECT-**-
User Guide
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.... 2. Open the HP Smart app. The USB port is connected to your computer with a USB cable. NOTE: The printer supports connections using the HP Smart app (Windows 10/macOS) 1. Select Connect a new device. Make sure your printer wirelessly" on top of the home page of all available printers. 3. Open the HP printer software. Follow the onscreen instructions. Before changing from a USB connection to a wireless network, make sure that: ● The printer is at the left side of the screen, and then select a different printer from the list...
.... 2. Open the HP Smart app. The USB port is connected to your computer with a USB cable. NOTE: The printer supports connections using the HP Smart app (Windows 10/macOS) 1. Select Connect a new device. Make sure your printer wirelessly" on top of the home page of all available printers. 3. Open the HP printer software. Follow the onscreen instructions. Before changing from a USB connection to a wireless network, make sure that: ● The printer is at the left side of the screen, and then select a different printer from the list...
User Guide
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... web server on the printer image. 2. HP DeskJet Plus Ink Advantage 6400 series. In a supported web browser on your printer ENWW Make sure Wi-Fi Direct is turned on page 30. 2. To open the embedded web server through a network 1. NOTE: You can use the embedded web server (EWS) to view status information, change some features are not available. From the printer control panel, press and hold (the Information button) until all the buttons light up, and then press and at the same time...
... web server on the printer image. 2. HP DeskJet Plus Ink Advantage 6400 series. In a supported web browser on your printer ENWW Make sure Wi-Fi Direct is turned on page 30. 2. To open the embedded web server through a network 1. NOTE: You can use the embedded web server (EWS) to view status information, change some features are not available. From the printer control panel, press and hold (the Information button) until all the buttons light up, and then press and at the same time...
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... the HP Smart app on page 81. For more information about using the HP Smart app on page 46, Copy, Scan, and Mobile Fax on your device, go to 123.hp.com and follow the onscreen instructions to the same network as the printer. You can also set up new HP printers, as well as iCloud, Google Drive, Dropbox, and Facebook). You can share documents and images through email, text messages, and...
... the HP Smart app on page 81. For more information about using the HP Smart app on page 46, Copy, Scan, and Mobile Fax on your device, go to 123.hp.com and follow the onscreen instructions to the same network as the printer. You can also set up new HP printers, as well as iCloud, Google Drive, Dropbox, and Facebook). You can share documents and images through email, text messages, and...
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... onscreen instructions to a network and Web Services has been enabled, the printer automatically checks for a password, enter the PIN from the label on your network administrator or the person who set up the network. Update the printer By default, if the printer is available, the printer downloads and installs the update, and then restarts. 44 Chapter 4 Printer management tools ENWW Open the EWS. To enable the printer to check for proxy settings and if your network uses proxy settings, follow...
... onscreen instructions to a network and Web Services has been enabled, the printer automatically checks for a password, enter the PIN from the label on your network administrator or the person who set up the network. Update the printer By default, if the printer is available, the printer downloads and installs the update, and then restarts. 44 Chapter 4 Printer management tools ENWW Open the EWS. To enable the printer to check for proxy settings and if your network uses proxy settings, follow...
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..., Print Photos or Print Facebook Photos, etc.). Make sure you have loaded paper in the paper tray. Make sure you want to print. 6. For more settings, click or tap More settings. Open the HP Smart app. 3. Tap the Plus icon if you want to print, and then click or tap Select Photos to a different printer, or add a new printer. 4. Select the photo or document you need to change to Print. Select Print Documents, locate a PDF document you want to print, copy, scan, and troubleshoot on page...
..., Print Photos or Print Facebook Photos, etc.). Make sure you have loaded paper in the paper tray. Make sure you want to print. 6. For more settings, click or tap More settings. Open the HP Smart app. 3. Tap the Plus icon if you want to print, and then click or tap Select Photos to a different printer, or add a new printer. 4. Select the photo or document you need to change to Print. Select Print Documents, locate a PDF document you want to print, copy, scan, and troubleshoot on page...
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...; Android: Download the HP Print Service Plugin (supported by most Android devices) from the Google Play Store and enable it is not listed, you select Print on page 46. Make sure your printer is printing. Print from mobile devices You can also use Wi-Fi Direct to print from a mobile device. For more information). For more information, see Print using the Add Printer wizard. ● Chromebook: Download and install the HP Print for the paper that is...
...; Android: Download the HP Print Service Plugin (supported by most Android devices) from the Google Play Store and enable it is not listed, you select Print on page 46. Make sure your printer is printing. Print from mobile devices You can also use Wi-Fi Direct to print from a mobile device. For more information). For more information, see Print using the Add Printer wizard. ● Chromebook: Download and install the HP Print for the paper that is...
User Guide
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... connected your printer to your network, go to 123.hp.com to your wireless network, you can enable printing from the displayed list of network printers, then click Add. Printer connected to network If your printer is already set up and connected to install the necessary software. Click Add + to monitor ink levels and printer alerts. Continue to use the HP Utility from your Mac. Open System Preferences and select Printers and Scanners. 2. When you print from the Applications folder to monitor ink...
... connected your printer to your network, go to 123.hp.com to your wireless network, you can enable printing from the displayed list of network printers, then click Add. Printer connected to network If your printer is already set up and connected to install the necessary software. Click Add + to monitor ink levels and printer alerts. Continue to use the HP Utility from your Mac. Open System Preferences and select Printers and Scanners. 2. When you print from the Applications folder to monitor ink...
User Guide
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... HP printer software (Windows) on page 36. 2. NOTE: When updates are available, they are automatically downloaded and installed, and then the printer restarts. If you do not have the details, contact your network uses proxy settings, follow the onscreen instructions to set up Web Services 77 Set up Web Services Before you set up a proxy server. NOTE: If prompted for proxy settings and if your network administrator or the person who set up HP Web Services. To set up Web Services, make...
... HP printer software (Windows) on page 36. 2. NOTE: When updates are available, they are automatically downloaded and installed, and then the printer restarts. If you do not have the details, contact your network uses proxy settings, follow the onscreen instructions to set up Web Services 77 Set up Web Services Before you set up a proxy server. NOTE: If prompted for proxy settings and if your network administrator or the person who set up HP Web Services. To set up Web Services, make...
User Guide
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... and remove them. Get help in this guide This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Network and connection issues ● Printer hardware issues ● Printer warning or error status Jams and paper-feed issues ● Clear a paper jam ● Learn how to the next area until all the paper from the paper tray, including both loose and jammed paper. 82 Chapter 9 Solve a problem ENWW Clear paper jam...
... and remove them. Get help in this guide This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Network and connection issues ● Printer hardware issues ● Printer warning or error status Jams and paper-feed issues ● Clear a paper jam ● Learn how to the next area until all the paper from the paper tray, including both loose and jammed paper. 82 Chapter 9 Solve a problem ENWW Clear paper jam...
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... see Open the HP printer software (Windows) on page 40. From the CURRENT CONFIGURATION section, find printer connection help in the report, and then try using your Wi-Fi signal strength. - If the signal is weak, verify that the printer is on the control panel is connected to print the wireless network test report and network configuration page. Load letter or A4 unused plain white paper into the paper tray. b. Network and connection issues What do ? ● Fix wireless connection ● Fix Wi-Fi Direct connection Fix wireless connection...
... see Open the HP printer software (Windows) on page 40. From the CURRENT CONFIGURATION section, find printer connection help in the report, and then try using your Wi-Fi signal strength. - If the signal is weak, verify that the printer is on the control panel is connected to print the wireless network test report and network configuration page. Load letter or A4 unused plain white paper into the paper tray. b. Network and connection issues What do ? ● Fix wireless connection ● Fix Wi-Fi Direct connection Fix wireless connection...
User Guide
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... paper tray when you align the ink cartridges, the alignment fails. ● If the alignment process fails repeatedly, you may need to begin printing. If you have colored paper loaded in this guide 99 Printer warning or error status NOTE: The HP Smart app provides detailed information for technical support. Then check the following for additional assistance if needed. ● Wireless connection errors ● Paper error status ● Ink error status ● Error Codes on control panel ENWW Get help you correct many common printer problems...
... paper tray when you align the ink cartridges, the alignment fails. ● If the alignment process fails repeatedly, you may need to begin printing. If you have colored paper loaded in this guide 99 Printer warning or error status NOTE: The HP Smart app provides detailed information for technical support. Then check the following for additional assistance if needed. ● Wireless connection errors ● Paper error status ● Ink error status ● Error Codes on control panel ENWW Get help you correct many common printer problems...
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... printer) ● Product number and serial number (located inside the cartridge access door) 110 Chapter 9 Solve a problem ENWW HP Diagnostics Solutions: Use HP online tools to install the HP Smart app, purchase replacement ink for help from an HP technical support representative to solve a problem, visit the www.support.hp.com. Get software and drivers: Download software, drivers, and firmware you can find links to detect your printer and find help with your printer: Get troubleshooting assistance: Find information for the printer. Contact HP...
... printer) ● Product number and serial number (located inside the cartridge access door) 110 Chapter 9 Solve a problem ENWW HP Diagnostics Solutions: Use HP online tools to install the HP Smart app, purchase replacement ink for help from an HP technical support representative to solve a problem, visit the www.support.hp.com. Get software and drivers: Download software, drivers, and firmware you can find links to detect your printer and find help with your printer: Get troubleshooting assistance: Find information for the printer. Contact HP...
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For additional specifications, see the printed documentation that came with the HP DeskJet Plus Ink Advantage 6400 series. This section contains the following topics: ● HP Company notices ● Specifications ● Regulatory notices ● Environmental product stewardship program 114 Appendix A Technical information ENWW A Technical information The technical specifications and international regulatory information for the HP DeskJet Plus Ink Advantage 6400 series are provided in this section.
For additional specifications, see the printed documentation that came with the HP DeskJet Plus Ink Advantage 6400 series. This section contains the following topics: ● HP Company notices ● Specifications ● Regulatory notices ● Environmental product stewardship program 114 Appendix A Technical information ENWW A Technical information The technical specifications and international regulatory information for the HP DeskJet Plus Ink Advantage 6400 series are provided in this section.
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Regulatory notices The HP DeskJet Plus Ink Advantage 6400 series meets product requirements from that to which can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the following measures...
Regulatory notices The HP DeskJet Plus Ink Advantage 6400 series meets product requirements from that to which can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the following measures...
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... N network connection wireless connection 27 networks connector illustration 3 view and print settings 7 wireless settings 103 O operating systems supported 116 P paper clear jams 82 skewed pages 90 troubleshoot feeding 90 paper tray locating 2 paper-feed problems, troubleshoot 90 power troubleshoot 98 power input, locating 3 print diagnostic page 103 double-sided 51 specifications 117 troubleshoot 98 print quality report 103 printer control panel locating 2 printer software (Windows) about 41 opening 40, 41 printer status report information on 51 buttons, control panel 4 C Cartridge access...
... N network connection wireless connection 27 networks connector illustration 3 view and print settings 7 wireless settings 103 O operating systems supported 116 P paper clear jams 82 skewed pages 90 troubleshoot feeding 90 paper tray locating 2 paper-feed problems, troubleshoot 90 power troubleshoot 98 power input, locating 3 print diagnostic page 103 double-sided 51 specifications 117 troubleshoot 98 print quality report 103 printer control panel locating 2 printer software (Windows) about 41 opening 40, 41 printer status report information on 51 buttons, control panel 4 C Cartridge access...