HP DeskJet Ink Advantage 5000 Support and Manuals
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Popular HP DeskJet Ink Advantage 5000 Manual Pages
User Guide - Page 7
1 How do I? Learn how to use your HP DeskJet Ink Advantage 5000 series ● Get started on page 2 ● Print on page 18 ● Copy and scan on page 27 ● Web Services on page 34 ● Work with cartridges on page 37 ● Network setup on page 42 ● Solve a problem on page 54
ENWW
1
User Guide - Page 21
... uses proxy settings, follow the onscreen instructions. Update the printer
By default, if the printer is connected to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device on page 16
ENWW
Update the printer 15
Touch Tools. 3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions to see ( Setup ).
( Setup ) and touch...
User Guide - Page 40
....
To set up Web Services
Before you enable Web Services on HP Connected (might not be connected to configure the HP ePrint settings.
Touch Web Services . 3. The printer will automatically check updates and set up Web Services, use these web features, the printer must be available in to the Internet.
You cannot use one of setup. 4. To set up Web Services ●...
User Guide - Page 41
...automatically downloaded and installed, and then the printer restarts.
For more information, see Open the HP printer software (Windows) on page 34. On the Web Services tab, click Continue, and follow the onscreen instructions to set up the network.
5. NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to finish the setup. If...
User Guide - Page 53
... a wireless-capable mobile device that does not support Wi-Fi Direct
Make sure you normally use Wi-Fi Direct.
3. From the mobile device, connect to connect your printer). TIP: You can download this plugin from the Google Play application store.
1.
Enter the Wi-Fi Direct password when prompted. HP DeskJet Ink Advantage 5000 series (where ** are the unique characters to...
User Guide - Page 60
...from the HP Smart app ● Understand printer reports ● Solve problems using Web Services ● Maintain the printer ● Restore original factory defaults and settings ● HP support
Jams and paper-feed issues
What do ? NOTE: The HP online troubleshooting wizards may not be available in the printer and resolving issues with paper or the paper feed. Instructions for clearing...
User Guide - Page 72
... Device Services tab. Make sure you are printing on calling for technical support.
Always make sure the paper you are ready to the plastic bag. When you are using original HP cartridges.
2. Make sure you have finished printing, return any unused photo paper to print, remove only the paper you correct many common printer problems. If...
User Guide - Page 74
... Tools , touch Align Cartridges, and then follow the onscreen instructions.
7.
b. On the printer control panel display, from the Home screen, swipe left to see touch ( Setup ).
( Setup ) and
c. Make sure you are low on calling for technical support.
68 Chapter 9 Solve a problem
ENWW To align the printhead from the printer display a. On the printer control panel display, from...
User Guide - Page 77
... the input tray when you align the ink cartridges, the alignment fails.
● If the alignment process fails repeatedly, you may need to clean the printhead, or you have a defective sensor.
● If cleaning the printhead does not solve the problem, contact HP support.
Get help from the printer control panel
You can help you have...
User Guide - Page 79
... your firewall have been installed on the printer. ● Make sure Web Services is enabled on and working correctly. ● If you will not be available in either the printer control panel or the embedded web server. If the proxy settings used by your firewall. Maintain the printer
What do ? ENWW
Solve problems using a USB cable.
●...
User Guide - Page 81
... defaults
1. Touch Restore Network Settings, and then follow the onscreen instructions. HP support forums: Visit HP Support Forums for help with your printer:
Drivers & downloads: Download software drivers and updates, as well as the link speed or IP address) are available at www.support.hp.com for information and utilities that can visit the HP online support website at no cost for...
User Guide - Page 82
..., then explore the extended warranty options available for the HP DeskJet Ink Advantage 5000 series at http://www.register.hp.com.
Go to register, you can enjoy quicker service, more efficient support, and product support alerts.
Additional warranty options
Extended service plans are available for your printer while installing the software, you can register now at additional costs...
User Guide - Page 83
... HP Development Company, L.P.
Specifications
Technical specifications for the HP DeskJet Ink Advantage 5000 series are provided in this section. For additional specifications, see the Product Data Sheet at www.support.hp.com . ● System requirements ● Environmental specifications ● Print specifications ● Scan specifications ● Copy specifications ● Cartridge...
User Guide - Page 103
... message, and then contact HP support. Door open
Before the printer can resolve such problems by completing the following steps:
1. Contact the store where this cartridge was a problem with your printer. For information about how to install new cartridges, see Paper basics on page 38. ● Make sure that you have loaded paper that meets specifications and is clean. For...
Reference Guide - Page 2
... by default, without a router (Wi-Fi Direct)
Make sure Wi-Fi direct is connected to the printer with the marketing name (HP DeskJet Ink Advantage 5000 All-in the United States and/or other countries.
2 Acknowledgements: Microsoft and Windows are printing from 123.hp.com. •• If you have installed the latest HP Smart app or printer software from .
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