HP Designjet 9000s Printer Series - User Guide
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..., the following message. There are as hardware or software failure Contact HP Support. ● Communication protocol errors Take appropriate measures according to use an expired ink cartridge. If you want to the error code or message. ● Operator errors The operator can correct these errors. See How do I ... See How do I ... YY: Ink name (K: Black, Lm...
..., the following message. There are as hardware or software failure Contact HP Support. ● Communication protocol errors Take appropriate measures according to use an expired ink cartridge. If you want to the error code or message. ● Operator errors The operator can correct these errors. See How do I ... See How do I ... YY: Ink name (K: Black, Lm...
HP Designjet 9000s Printer Series - User Guide
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... the network controller section (hardware failure). Solution: contact HP Support. Solution: contact HP Support. This error message appears when an error is detected during self-diagnosis when the power is turned on the front panel. Make a note of the error code displayed on the front panel. Operator error messages The following errors can be corrected by the operator.
... the network controller section (hardware failure). Solution: contact HP Support. Solution: contact HP Support. This error message appears when an error is detected during self-diagnosis when the power is turned on the front panel. Make a note of the error code displayed on the front panel. Operator error messages The following errors can be corrected by the operator.
HP Designjet 9000s Printer Series - User Guide
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... K, Lm, Lc Problem: the ink cartridge has passed its expiration date. X: L (left ), R (right) YY: Y, M, C, K, Lm, Lc Z: error code (1 to 9) Problem: an ink cartridge error has occurred. See Replace an ink cartridge. Replace an ink cartridge. Replace an ink cartridge. X: L (left ), R (right) YY: Y, M, C, K, ...Lm, Lc Problem: the ink cartridge is nearing its expiration date. Solution: follow the instructions on the front panel. ENWW An error message 111 Solution: follow the instructions on the front panel. See How do I ... Solution: prepare a new ink cartridge. ...
... K, Lm, Lc Problem: the ink cartridge has passed its expiration date. X: L (left ), R (right) YY: Y, M, C, K, Lm, Lc Z: error code (1 to 9) Problem: an ink cartridge error has occurred. See Replace an ink cartridge. Replace an ink cartridge. Replace an ink cartridge. X: L (left ), R (right) YY: Y, M, C, K, ...Lm, Lc Problem: the ink cartridge is nearing its expiration date. Solution: follow the instructions on the front panel. ENWW An error message 111 Solution: follow the instructions on the front panel. See How do I ... Solution: prepare a new ink cartridge. ...
HP Designjet 9000s Printer Series - User Guide
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... a comprehensive list of various support services available to help us at the back of the printer) ● If there is an error code on the label at : http://www.hp.com/go/designjet/ or call : ● Review the "The problem is ... Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services...
... a comprehensive list of various support services available to help us at the back of the printer) ● If there is an error code on the label at : http://www.hp.com/go/designjet/ or call : ● Review the "The problem is ... Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services...
Service Manual
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Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Head Adjustment 3-1 Maintenance Mode 4-1 Adjustments and Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 6 HP Designjet 9000s Series Printers Service Manual
Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Head Adjustment 3-1 Maintenance Mode 4-1 Adjustments and Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 6 HP Designjet 9000s Series Printers Service Manual
Service Manual
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Troubleshooting 11 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-2 Performing the Necessary Service Calibrations or Adjustments 1-3 Solving Print Quality Problems 1-3 The Printer does not Power ON 1-3 Cover Sensors ... on the Heater Panel 1-5 "Power Save Mode" Continuously Appears on the Heater Panel 1-6 Special Power On Procedure 1-6 Both NVRAM and Main PCA are Replaced Together 1-7 HP Designjet 9000s Series Printer Service Manual 1-1
Troubleshooting 11 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-2 Performing the Necessary Service Calibrations or Adjustments 1-3 Solving Print Quality Problems 1-3 The Printer does not Power ON 1-3 Cover Sensors ... on the Heater Panel 1-5 "Power Save Mode" Continuously Appears on the Heater Panel 1-6 Special Power On Procedure 1-6 Both NVRAM and Main PCA are Replaced Together 1-7 HP Designjet 9000s Series Printer Service Manual 1-1
Service Manual
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... should try one recommended action at a time and check if the error code has disappeared. When reporting the error, have an error which is the actual component/ assembly that component/assembly passes, you cannot resolve, then report the error to see Chapter 4 Maintenance Mode. 1-2 HP Designjet 9000s Series Printer Service Manual If the test on that has failed...
... should try one recommended action at a time and check if the error code has disappeared. When reporting the error, have an error which is the actual component/ assembly that component/assembly passes, you cannot resolve, then report the error to see Chapter 4 Maintenance Mode. 1-2 HP Designjet 9000s Series Printer Service Manual If the test on that has failed...
Service Manual
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2 System Error Codes 21 Introduction 2-2 Self-Diagnostic Errors at Power On 2-3 System Error Codes 2-7 Heater Error Codes 2-15 System Error Codes 2-18 HP Designjet 9000s Series Printer Service Manual 2-1
2 System Error Codes 21 Introduction 2-2 Self-Diagnostic Errors at Power On 2-3 System Error Codes 2-7 Heater Error Codes 2-15 System Error Codes 2-18 HP Designjet 9000s Series Printer Service Manual 2-1
Service Manual
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... and then On again to see if the error disappears. Whenever an Error Message is displayed, you cannot resolve, then report the error to troubleshoot the Printer any further. 2-2 HP Designjet 9000s Series Printer Service Manual System Error Codes System Error Codes Introduction The following information ready: Model and Serial Number of error codes and their respective descriptions and recommended corrective...
... and then On again to see if the error disappears. Whenever an Error Message is displayed, you cannot resolve, then report the error to troubleshoot the Printer any further. 2-2 HP Designjet 9000s Series Printer Service Manual System Error Codes System Error Codes Introduction The following information ready: Model and Serial Number of error codes and their respective descriptions and recommended corrective...
Service Manual
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... and correspond to initialize, an error code will be displayed. NVRAM (0010) + Power Supply (0800) = 0810 Each error code and it performs the Boot-Up sequence which are added together and only one hexa-decimal figure is displayed on the Front Panel. HP Designjet 9000s Series Printer Service Manual 2-3 For... example, if the NVRAM and the Power Supply fail during the Boot-Up sequence, the error codes are explained in the following pages. If for some reason the ...
... and correspond to initialize, an error code will be displayed. NVRAM (0010) + Power Supply (0800) = 0810 Each error code and it performs the Boot-Up sequence which are added together and only one hexa-decimal figure is displayed on the Front Panel. HP Designjet 9000s Series Printer Service Manual 2-3 For... example, if the NVRAM and the Power Supply fail during the Boot-Up sequence, the error codes are explained in the following pages. If for some reason the ...
Service Manual
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...read/write of the SRAM on the Main PCA was diagnosed and an error was detected. Corrective Action: Try the following : Replace the Main PCA ⇒ Page 8-35. System Error Codes Boot-Up Error: Internal RAM (0001) Problem Description: The read/write of the RAM... Parallel I/O (PIO) was tested and an error was detected. Corrective Action: Try the following: If multiple errors have occurred that include the NVRAM error, try to Page 2-10. Replace NVRAM ⇒ Page 8-39. Replace Main PCA ⇒ Page 8-35. 2-4 HP Designjet 9000s Series Printer Service Manual
...read/write of the SRAM on the Main PCA was diagnosed and an error was detected. Corrective Action: Try the following : Replace the Main PCA ⇒ Page 8-35. System Error Codes Boot-Up Error: Internal RAM (0001) Problem Description: The read/write of the RAM... Parallel I/O (PIO) was tested and an error was detected. Corrective Action: Try the following: If multiple errors have occurred that include the NVRAM error, try to Page 2-10. Replace NVRAM ⇒ Page 8-39. Replace Main PCA ⇒ Page 8-35. 2-4 HP Designjet 9000s Series Printer Service Manual
Service Manual
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...FPGA on the Main PCA or sum-check was detected. Boot-Up Error: ASIC CONF (Main PCA) (0080) Problem Description: The program load from the IC Card. Replace the Main PCA ⇒ Page 8-35. HP Designjet 9000s Series Printer Service Manual 2-5 Corrective Action: Try the following : ...132; Reload the ASIC program from the Flash ROM on the Main PCA to the ASIC on the Carriage PCA or sum-check was detected. System Error Codes Boot-Up Error: FPGA (Main PCA) (...
...FPGA on the Main PCA or sum-check was detected. Boot-Up Error: ASIC CONF (Main PCA) (0080) Problem Description: The program load from the IC Card. Replace the Main PCA ⇒ Page 8-35. HP Designjet 9000s Series Printer Service Manual 2-5 Corrective Action: Try the following : ...132; Reload the ASIC program from the Flash ROM on the Main PCA to the ASIC on the Carriage PCA or sum-check was detected. System Error Codes Boot-Up Error: FPGA (Main PCA) (...
Service Manual
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...and check LED 11 and LED 13. If both Scan-Axis/Paper-Axis Motors. If error continues, replace the Main PCA. Corrective Action: Try the following : - Check whether the correct ... are not bent and that this error occurred because of a faulty Main PCA. If +24 V is possible that the Rear Cover is closed correctly. - System Error Codes Boot-Up Error: USB Register (0400) Problem Description...00 V to +13.00 V +23.00 V to +25.00 V +35.00 V to +37.00 V 2-6 HP Designjet 9000s Series Printer Service Manual Check whether the motors have been short-circuited by testing +24 V.
...and check LED 11 and LED 13. If both Scan-Axis/Paper-Axis Motors. If error continues, replace the Main PCA. Corrective Action: Try the following : - Check whether the correct ... are not bent and that this error occurred because of a faulty Main PCA. If +24 V is possible that the Rear Cover is closed correctly. - System Error Codes Boot-Up Error: USB Register (0400) Problem Description...00 V to +13.00 V +23.00 V to +25.00 V +35.00 V to +37.00 V 2-6 HP Designjet 9000s Series Printer Service Manual Check whether the motors have been short-circuited by testing +24 V.
Service Manual
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...: The ATG band memory block erase does not end. Corrective Action: Try the following : Replace the Main PCA ⇒ Page 8-35. HP Designjet 9000s Series Printer Service Manual 2-7 Each System Error Code and it's appropriate corrective actions are explained on the Front Panel when a component of the Platen) has failed. x = 2: The Vacuum Fan...
...: The ATG band memory block erase does not end. Corrective Action: Try the following : Replace the Main PCA ⇒ Page 8-35. HP Designjet 9000s Series Printer Service Manual 2-7 Each System Error Code and it's appropriate corrective actions are explained on the Front Panel when a component of the Platen) has failed. x = 2: The Vacuum Fan...
Service Manual
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...not loose. - If the error continues, replace the Main PCA ⇒ Page 8-35. 2-8 HP Designjet 9000s Series Printer Service Manual Check whether the Wiper Sensor can be moved to it does not turn once: - System Error Codes System Error: System Error 1150: Home Position Sensor Error Problem Description: The Carriage ... one turn once: - Then execute the "Home Position" option, which will be displayed on the Front Panel. System Error: System Error 1160: Wiping Error Problem Description: When the Wiping Motor has been running for a while, the sensor fails to the Main PCA with the...
...not loose. - If the error continues, replace the Main PCA ⇒ Page 8-35. 2-8 HP Designjet 9000s Series Printer Service Manual Check whether the Wiper Sensor can be moved to it does not turn once: - System Error Codes System Error: System Error 1150: Home Position Sensor Error Problem Description: The Carriage ... one turn once: - Then execute the "Home Position" option, which will be displayed on the Front Panel. System Error: System Error 1160: Wiping Error Problem Description: When the Wiping Motor has been running for a while, the sensor fails to the Main PCA with the...
Service Manual
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Access the Pump Motors and check whether the Motor Drive Circuit and Motor work correctly by manually rotating the Motor. HP Designjet 9000s Series Printer Service Manual 2-9 Make sure that the Printer is in an environment where the temperature is not below -10oC or higher ...; Make sure the Cap Sensor Cable is connected correctly and is not damaged. Replace the Main PCA ⇒ Page 8-35. System Error Codes System Error: Problem Description: System Error 1170: Temperature Sensor Error The Temperature Sensor detects abnormal temperatures (-10oC or lower or 85oC or higher).
Access the Pump Motors and check whether the Motor Drive Circuit and Motor work correctly by manually rotating the Motor. HP Designjet 9000s Series Printer Service Manual 2-9 Make sure that the Printer is in an environment where the temperature is not below -10oC or higher ...; Make sure the Cap Sensor Cable is connected correctly and is not damaged. Replace the Main PCA ⇒ Page 8-35. System Error Codes System Error: Problem Description: System Error 1170: Temperature Sensor Error The Temperature Sensor detects abnormal temperatures (-10oC or lower or 85oC or higher).
Service Manual
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...NVRAM is connected correctly. Replace the Carriage PCA ⇒ Page 8-91. If the error continues, replace the Main PCA ⇒ Page 8-35. 2-10 HP Designjet 9000s Series Printer Service Manual Corrective Action: Try the following : Switch the Printer OFF and ON again ...is connected correctly and is a possibility of a short circuit off the Head Relay Board output line. System Error Codes System Error: System Error 119x: Head Relay Variable Supply Error Problem Description: Output voltages of the channels that have detected more than a 2mm gap during the capping ...
...NVRAM is connected correctly. Replace the Carriage PCA ⇒ Page 8-91. If the error continues, replace the Main PCA ⇒ Page 8-35. 2-10 HP Designjet 9000s Series Printer Service Manual Corrective Action: Try the following : Switch the Printer OFF and ON again ...is connected correctly and is a possibility of a short circuit off the Head Relay Board output line. System Error Codes System Error: System Error 119x: Head Relay Variable Supply Error Problem Description: Output voltages of the channels that have detected more than a 2mm gap during the capping ...
Service Manual
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...and then ON again. HP Designjet 9000s Series Printer Service Manual 2-11 Turn the Printer ON in error skip mode by a foreign object attached to clear the internal error flag: W, X, Shift and OK. - System Error: Problem Description: System Error 120x: Printhead Drive IC Error The Piezo Drive IC on... on a Printhead is performed before turning the Printer OFF for more than 31 days. System Error Codes System Error: Problem Description: System Error 11D0: Cooling Fan Error When the Printhead temperature reaches above 43oC, the Printer will appear if the temperature does not drop...
...and then ON again. HP Designjet 9000s Series Printer Service Manual 2-11 Turn the Printer ON in error skip mode by a foreign object attached to clear the internal error flag: W, X, Shift and OK. - System Error: Problem Description: System Error 120x: Printhead Drive IC Error The Piezo Drive IC on... on a Printhead is performed before turning the Printer OFF for more than 31 days. System Error Codes System Error: Problem Description: System Error 11D0: Cooling Fan Error When the Printhead temperature reaches above 43oC, the Printer will appear if the temperature does not drop...
Service Manual
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... Sub-Tank Sensor ⇒ Page 8-106. Make sure that the cable are not damaged. 2-12 HP Designjet 9000s Series Printer Service Manual Then execute the "Line Sensor" option, and check if the Line Sensor is functioning correctly... x = 3: Printhead Number 4 (Yellow). x = 4: Printhead Number 5 (Magenta). x = 5: Printhead Number 6 (Cyan). System Error Codes System Error: Problem Description: System Error 121x: Printhead Temperature Error The Printhead temperature is working correctly. If any of the Sub-Tank Sensors fail to the white piece of paper, then...
... Sub-Tank Sensor ⇒ Page 8-106. Make sure that the cable are not damaged. 2-12 HP Designjet 9000s Series Printer Service Manual Then execute the "Line Sensor" option, and check if the Line Sensor is functioning correctly... x = 3: Printhead Number 4 (Yellow). x = 4: Printhead Number 5 (Magenta). x = 5: Printhead Number 6 (Cyan). System Error Codes System Error: Problem Description: System Error 121x: Printhead Temperature Error The Printhead temperature is working correctly. If any of the Sub-Tank Sensors fail to the white piece of paper, then...
Service Manual
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... Enter the Motors Menu (in Maintenance Mode) and select "Sub Tank Sensor". HP Designjet 9000s Series Printer Service Manual 2-13 System Error: System Error 124x: Ink Supply Sensor Error Problem Description: The Ink Supply Sensor does not change even though the specified time has ...passed after driving the Ink Supply Motor for each color, and check if the Ink Supply Sensor is already full, it "Stop" immediately. System Error Codes...
... Enter the Motors Menu (in Maintenance Mode) and select "Sub Tank Sensor". HP Designjet 9000s Series Printer Service Manual 2-13 System Error: System Error 124x: Ink Supply Sensor Error Problem Description: The Ink Supply Sensor does not change even though the specified time has ...passed after driving the Ink Supply Motor for each color, and check if the Ink Supply Sensor is already full, it "Stop" immediately. System Error Codes...