HP Designjet 9000s Support Question
HP Designjet 9000s Support Question
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Related HP Designjet 9000s Manual Pages
HP Designjet 8000s, 9000s, and 10000s Air Purifier System - Users Guide - Page 22
...) Limited Warranty gives you or any product will be uninterrupted or error free.
4. You may also have other legal rights under the ...
2.
Routine printer maintenance operations in Chapter III Safety and 3 Maintenance. In addition, you . Improper, inadequate or lack of filter maintenance following the instructions de-fined in the User's Guide in the HP Designjet 9000s/10000s / ...
HP Designjet 9000s Printer Series - User Guide - Page 197
...
C calibration
media advance 158 cap cleaning, menu 160 characters, front panel 142 cleaning and maintenance
consumables ordering 182
cleaning kits ordering 182
components of printer [9000s] 2 connections 15 Customer Care 185
D Designjet Online 186
E ecological specifications 179 error messages
heater 175
F FEED menu 161 front panel
character list 142 front panel, heater 9 front panel...
Service Manual - Page 8
Table of Contents
Table of Contents 1
Troubleshooting 1-1 System Error Codes 2-1 Head Adjustment 3-1 Maintenance Mode 4-1 Adjustments and Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1
6
HP Designjet 9000s Series Printers Service Manual
Service Manual - Page 9
Troubleshooting
11
Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-2 Performing the Necessary Service Calibrations or Adjustments 1-3 Solving Print Quality Problems 1-3 The Printer does not Power ON 1-3 Cover Sensors are not Working... 1-6 Both NVRAM and Main PCA are Replaced Together 1-7
HP Designjet 9000s Series Printer Service Manual
1-1
Service Manual - Page 10
....
If the test on the Service Tests and how to see Chapter 4 Maintenance Mode.
1-2
HP Designjet 9000s Series Printer Service Manual For information on that has failed. When reporting the error, have an error which is not documented in this Service Manual or you have the following information ready: „ Model and Serial Number of...
Service Manual - Page 11
... or too big.
3 Make sure that the Power Switch on solving Print Quality problems see Chapter 5 -
The file will help diagnose the problem. HP Designjet 9000s Series Printer Service Manual
1-3 Troubleshooting
Performing the Necessary Service Calibrations or Adjustments
Is the printer calibrated or adjusted correctly after replacing a component? Remember that certain Calibrations...
Service Manual - Page 14
...to recover the NVRAM.
1-6
HP Designjet 9000s Series Printer Service Manual Ink purging without the media loaded. - By powering in order to troubleshoot the Printer by performing the necessary steps to .... 4 Replace the Main PCA ⇒ Page 8-35. You will allow you to skip the error recovery check of a damaged NVRAM. This will be given the option to enter the Maintenance Mode ...
Service Manual - Page 15
... and Power On button in order to skip the
error recovery check of the Printer. 11 Perform the Line Sensor Test (⇒ Page 4-53) to register the platen's maximum
value read by just replacing either the NVRAM or the Main PCA. HP Designjet 9000s Series Printer Service Manual
1-7 Whenever possible, this most be prevented by...
Service Manual - Page 17
2 System Error Codes 21
Introduction 2-2 Self-Diagnostic Errors at Power On 2-3 System Error Codes 2-7 Heater Error Codes 2-15 System Error Codes 2-18
HP Designjet 9000s Series Printer Service Manual
2-1
Service Manual - Page 18
... following pages contain a list of the printer. „ Which firmware revision the printer is using (name, version, etc.). If the error disappears, there is not documented in this Service Manual or you have an error code which is no need to troubleshoot the Printer any further.
2-2
HP Designjet 9000s Series Printer Service Manual
Only try to switch the...
Service Manual - Page 19
... Power Supply fail during the Boot-Up sequence, the error codes are explained in the following pages.
HP Designjet 9000s Series Printer Service Manual
2-3 System Error Codes
Self-Diagnostic Errors at Power On
When the Printer is displayed on the following table:
Bit 0 1 2 3 4 5 6 7 8 9 10 11 13, 14, 15
Error Code (nnnn) 0001 0002 0004 0008 0010 0020 0040...
Service Manual - Page 20
..., then refer to Page 2-10. „ Replace NVRAM ⇒ Page 8-39. „ Replace Main PCA ⇒ Page 8-35.
2-4
HP Designjet 9000s Series Printer Service Manual
Boot-Up Error: NVRAM (0010)
Problem Description:
Problems with the NVRAM detected. Boot-Up Error: SRAM (0002)
Problem Description:
The read /write of a specific Parallel I/O (PIO) was tested and an...
Service Manual - Page 21
... Action: Try the following : „ Replace the Main PCA ⇒ Page 8-35.
Boot-Up Error: FPGA (Carriage PCA) (0040)
Problem Description:
The read/write of the FPGA-PTC (Print Timing...FPGA-RSM (Mask Memory) registers on the Main PCA was diagnosed and an error was detected.
HP Designjet 9000s Series Printer Service Manual
2-5
Corrective Action: Try the following : „ Reload the ...
Service Manual - Page 22
...sure they are supplied from the power source (refer to +37.00 V
2-6
HP Designjet 9000s Series Printer Service Manual
If the correct voltages are OFF, then try the following : „ Open.... Check whether the motors have been short-circuited by testing +24 V. If error continues, replace the Main PCA. Boot-Up Error: Power Supply (+36V, +24V, +12V) (0800)
Problem Description:
The ...
Service Manual - Page 23
... Mode and erasing does not end.
HP Designjet 9000s Series Printer Service Manual
2-7 System Error Codes
System Error Codes
A System Error Code appears on the following pages.
Corrective Action: Try the following : „ Replace the Main PCA ⇒ Page 8-35.
System Error:
System Error 112x: Vacuum Fan Error
Problem Description:
„ x = 0: The Vacuum Fan (Wiping...
Service Manual - Page 24
... Sensor Error
Problem Description:
The Carriage cannot be moved to the Main PCA with the circuit tester.
If the error continues, replace the Main PCA ⇒ Page 8-35. „ If the Wiper does turn then replace the Wiping Station.
- If the error continues, replace the Main PCA ⇒ Page 8-35.
2-8
HP Designjet 9000s Series Printer Service...
Service Manual - Page 25
... any over current is in Maintenance Mode) and open Solenoids L and R. HP Designjet 9000s Series Printer Service Manual
2-9
When the home position is set to "0", it helps with rotation... PCA ⇒ Page 8-35. System Error Codes
System Error:
Problem Description:
System Error 1170: Temperature Sensor Error
The Temperature Sensor detects abnormal temperatures (-10oC or lower or 85oC ...
Service Manual - Page 26
... Trailing Cable is connected correctly. „ Replace the Carriage PCA ⇒ Page 8-91. „ If the error continues, replace the Main PCA ⇒ Page 8-35.
2-10
HP Designjet 9000s Series Printer Service Manual
System Error:
System Error 11Ax: NVRAM Error
Problem Description:
The data in the NVRAM is defective.
Perform NVRAM Initialization (⇒ Page 4-47) and then...
Service Manual - Page 27
... and Shift keys and pressing the ON button.
- HP Designjet 9000s Series Printer Service Manual
2-11
Corrective Action: Try the following : „ This error can be avoided if the "Store Ink System" procedure is extremely hot. System Error:
Problem Description:
System Error 120x: Printhead Drive IC Error
The Piezo Drive IC on the Carriage PCA is performed...
Service Manual - Page 28
.... System Error:
System Error 1220: Edge Sensor Error
Problem Description:
The Printer has problems...Printer Sensors". If the Line Sensor responds, then it is functioning correctly. „ If the Line Sensor does not respond to respond, then replace the corresponding Sub-Tank Sensor ⇒ Page 8-106. „ Make sure that the cable are not damaged.
2-12
HP Designjet 9000s Series Printer...
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