Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 26
... with monitors that is by a network signal. HP computers marked with an external monitor that are ENERGY...supports the similar power management features of inactivity: Business Desktops Consumer Desktops Thin Clients Workstations Operating System XP Vista Windows 7... Windows Server 2008 R2 Computer 15 minutes 15 minutes 30 minutes 15 minutes 15 minutes Not applicable 30 minutes Monitor 15 minutes 15 minutes 10 minutes 15 minutes 10 minutes 15 minutes 15 minutes Both the computer and monitor can cause video...
... with monitors that is by a network signal. HP computers marked with an external monitor that are ENERGY...supports the similar power management features of inactivity: Business Desktops Consumer Desktops Thin Clients Workstations Operating System XP Vista Windows 7... Windows Server 2008 R2 Computer 15 minutes 15 minutes 30 minutes 15 minutes 15 minutes Not applicable 30 minutes Monitor 15 minutes 15 minutes 10 minutes 15 minutes 10 minutes 15 minutes 15 minutes Both the computer and monitor can cause video...
Installing Windows 7 Beta on HP Business Desktops
Page 2
... dc7800 dc5700 dc5750 Applicable 2008 models dc7900 dc5800 dc5850 dx7400 dx7500 dx7510 System Requirements and prerequisites The following represents a list of requirements and HP Business Desktop models recommended for testing with WDDM driver and 128MB of memory o All models listed below have WDDM video drivers available...
... dc7800 dc5700 dc5750 Applicable 2008 models dc7900 dc5800 dc5850 dx7400 dx7500 dx7510 System Requirements and prerequisites The following represents a list of requirements and HP Business Desktop models recommended for testing with WDDM driver and 128MB of memory o All models listed below have WDDM video drivers available...
Installing Windows 7 Beta on HP Business Desktops
Page 4
...Windows 7 Beta * - Driver available from Windows Update Driver included in Windows 7 Beta * - Driver available from Windows Update 2008 Video Audio SMBUS NIC Models Controller (chipset) dc7900 dc5800 dc5850 dx7400 * dx7500 No dx7510 No Intel HECI No N/A Intel SOL TPM Module... with Windows 7 Beta or from Windows Update, including video, audio, SMBUS Controller, NIC, Intel HECI, Intel SOL, TPM module. 2007 & Video Audio SMBUS NIC prior Controller Models (chipset) dc7700 Intel HECI No Intel SOL TPM Module No dc7800 dc5700 No No dc5750 * N/A N/A Note: Driver...
...Windows 7 Beta * - Driver available from Windows Update Driver included in Windows 7 Beta * - Driver available from Windows Update 2008 Video Audio SMBUS NIC Models Controller (chipset) dc7900 dc5800 dc5850 dx7400 * dx7500 No dx7510 No Intel HECI No N/A Intel SOL TPM Module... with Windows 7 Beta or from Windows Update, including video, audio, SMBUS Controller, NIC, Intel HECI, Intel SOL, TPM module. 2007 & Video Audio SMBUS NIC prior Controller Models (chipset) dc7700 Intel HECI No Intel SOL TPM Module No dc7800 dc5700 No No dc5750 * N/A N/A Note: Driver...
Testing on HP Business Desktop PCs
Page 6
...physical form and fit of standard and aftermarket modules on new products. (combinations of HP Business Desktop PCs with video timing specifications for all supported languages (currently 35 languages). - Additionally, commercial HP monitors are as designed. interoperability of interdependent modules) - if supported) - Testing...radio waves. • Power Management Testing-This testing helps ensure that a module goes properly into HP images. • Video Timing Testing-This testing helps ensure proper graphics controller output for image display on the integration and ...
...physical form and fit of standard and aftermarket modules on new products. (combinations of HP Business Desktop PCs with video timing specifications for all supported languages (currently 35 languages). - Additionally, commercial HP monitors are as designed. interoperability of interdependent modules) - if supported) - Testing...radio waves. • Power Management Testing-This testing helps ensure that a module goes properly into HP images. • Video Timing Testing-This testing helps ensure proper graphics controller output for image display on the integration and ...
Testing on HP Business Desktop PCs
Page 8
...controlled configurations we use with the Novell Netware Client. Hours of Testing HP Business Desktop PCs are subjected to on the HP Accessibility Web site for each product. • Linux Testing and Certification-Select HP Business PCs are currently certified for Novell SUSE LINUX and/or Red Hat... Estimated Percentage of test hours varies as new system chipsets and system boards, chasses, video, audio and other module components, and/or operating systems are incorporated into a desktop design. Additional or different Linux providers may be supported on future products. Testing is ...
...controlled configurations we use with the Novell Netware Client. Hours of Testing HP Business Desktop PCs are subjected to on the HP Accessibility Web site for each product. • Linux Testing and Certification-Select HP Business PCs are currently certified for Novell SUSE LINUX and/or Red Hat... Estimated Percentage of test hours varies as new system chipsets and system boards, chasses, video, audio and other module components, and/or operating systems are incorporated into a desktop design. Additional or different Linux providers may be supported on future products. Testing is ...
Installing Microsoft Windows Vista on Selected HP Products
Page 4
...This may be found on the machine and the current user will have trouble dealing with this , right click on Aero Glass Some video cards do this required user interaction, and may cause performance issues and it will be instructed to uninstall an application before upgrading. Check ...default. A Note on User Access Control (UAC) User Access Control (UAC) is logged on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. A Note on the new Boot Loader Architecture Previously, the OS boot option could be ...
...This may be found on the machine and the current user will have trouble dealing with this , right click on Aero Glass Some video cards do this required user interaction, and may cause performance issues and it will be instructed to uninstall an application before upgrading. Check ...default. A Note on User Access Control (UAC) User Access Control (UAC) is logged on Remote Desktop Protocol (RDP) The behavior of Softpaqs, from the Hewlett Packard Web site at http://www.hp.com/support. A Note on the new Boot Loader Architecture Previously, the OS boot option could be ...
Quick Setup and Getting Started Guide
Page 21
...from the Recovery Disc Set that will help you with a different cable into a different video port on a network, plug another computer with self-solve diagnostics. When booting the operating system, use HP Instant Support Profession Edition's online chat feature. NOTE: The Drive Protection System (DPS)...Restoring the system will boot without all of the computer to back up all data on page 23 in resolving problems online, HP Instant Support Professional Edition provides you diagnose the problem. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the...
...from the Recovery Disc Set that will help you with a different cable into a different video port on a network, plug another computer with self-solve diagnostics. When booting the operating system, use HP Instant Support Profession Edition's online chat feature. NOTE: The Drive Protection System (DPS)...Restoring the system will boot without all of the computer to back up all data on page 23 in resolving problems online, HP Instant Support Professional Edition provides you diagnose the problem. Refer to Interpreting POST Diagnostic Front Panel LEDs and Audible Codes on the...
Quick Setup and Getting Started Guide
Page 23
... it on. ● If you have been installed. If it is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed (embedded video on some models only) and a single monitor, the monitor must be sure that all cable connections for instructions. ● Be sure...
... it on. ● If you have been installed. If it is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCIExpress adapters) installed (embedded video on some models only) and a single monitor, the monitor must be sure that all cable connections for instructions. ● Be sure...
Illustrated Parts & Service Map - HP Compaq dc7800 Convertible Minitower Business PC
Page 2
... rest of the world 391866-001 * Broadcom NIC, PCIE 430654-001 * Agere International 56K Modem 398661-001 * nVidia GeForce 8440 GS 256-MB video card with DMS59 and TV (S-Video) outputs. LP 445744-001 * DVI-D ADD2 graphics 398333-001 * 1394 card 2 external, 1 internal port 393308-001 * Intel, Gigabit NIC 398754-001 * ReadyBoost...-001 198220-001 444873-001 444872-001 414180-001 316904-065 316920-335 316904-241 316904-AR1 382848-DH1 417562-111 316904-141 158593-035 dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 2
... rest of the world 391866-001 * Broadcom NIC, PCIE 430654-001 * Agere International 56K Modem 398661-001 * nVidia GeForce 8440 GS 256-MB video card with DMS59 and TV (S-Video) outputs. LP 445744-001 * DVI-D ADD2 graphics 398333-001 * 1394 card 2 external, 1 internal port 393308-001 * Intel, Gigabit NIC 398754-001 * ReadyBoost...-001 198220-001 444873-001 444872-001 414180-001 316904-065 316920-335 316904-241 316904-AR1 382848-DH1 417562-111 316904-141 158593-035 dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 2
Illustrated Parts & Service Map - HP Compaq dc7800 Convertible Minitower Business PC
Page 3
...server/local hard drive • After Power Loss - PCI Devices - Allows you to set system time and date. enable/disable • Integrated video - enable/disable • Internal speaker - System Board System Board Connectors and Jumpers (position of some models) • Integrated MAC Address •... for PCI 11 Unused, available for PCI 12 Mouse 13 Coprocessor 14 Primary ATA (IDE) Controller 15 Secondary ATA (IDE) Controller dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 3 Lists the following options are available. Displays copyright notice. Allows you to...
...server/local hard drive • After Power Loss - PCI Devices - Allows you to set system time and date. enable/disable • Integrated video - enable/disable • Internal speaker - System Board System Board Connectors and Jumpers (position of some models) • Integrated MAC Address •... for PCI 11 Unused, available for PCI 12 Mouse 13 Coprocessor 14 Primary ATA (IDE) Controller 15 Secondary ATA (IDE) Controller dc7800 Illustrated Parts & Service Map, CMT Chassis 459785-001 page 3 Lists the following options are available. Displays copyright notice. Allows you to...
Illustrated Parts & Service Map - HP Compaq dc7800 Convertible Minitower Business PC
Page 4
...every second Power failure (power supply overload) followed by a 2 second pause 5 blinks, 1 blink every second Pre-video memory error followed by a 2 second pause 6 blinks, 1 blink every second Pre-video graphics error followed by a 2 second pause 7 blinks, 1 blink every second System board failure (ROM followed by a... to step 2. To delete the Setup password, go to enter Computer Setup. Select HP Insight Diagnostics Offline Edition. 8. On the system board, press and hold the CMOS button for example, dc7800) in Windows, click Start > Shut Down > Restart. 2. out approval. System ...
...every second Power failure (power supply overload) followed by a 2 second pause 5 blinks, 1 blink every second Pre-video memory error followed by a 2 second pause 6 blinks, 1 blink every second Pre-video graphics error followed by a 2 second pause 7 blinks, 1 blink every second System board failure (ROM followed by a... to step 2. To delete the Setup password, go to enter Computer Setup. Select HP Insight Diagnostics Offline Edition. 8. On the system board, press and hold the CMOS button for example, dc7800) in Windows, click Start > Shut Down > Restart. 2. out approval. System ...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 25
...(some PCI cards that spin up very slowly, so slowly that they are multiple PCI video adapters in S5. ● Processor cache (enable/disable). ● Integrated Video (enable/disable). Allows you must enable Integrated Video (Advanced > Device Options) and Save Changes and Exit. PCI VGA Configuration Displayed only... and right) keys to select the Advanced > Device Options menu and set the computer to turn off state (S5), use integrated video and PCI Up Solution video at power-on (off/on). ● S5 Wake on LAN (enable/disable). ◦ To disable Wake on LAN during S5...
...(some PCI cards that spin up very slowly, so slowly that they are multiple PCI video adapters in S5. ● Processor cache (enable/disable). ● Integrated Video (enable/disable). Allows you must enable Integrated Video (Advanced > Device Options) and Save Changes and Exit. PCI VGA Configuration Displayed only... and right) keys to select the Advanced > Device Options menu and set the computer to turn off state (S5), use integrated video and PCI Up Solution video at power-on (off/on). ● S5 Wake on LAN (enable/disable). ◦ To disable Wake on LAN during S5...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 26
...to Removable Media command with the Computer Setup (F10) Utility before Restore is needed. (See Save to Removable Media on , Integrated Video must remain disabled. ● Multi-Processor (enable/disable). If the local keyboard is disabled, all keyboard input is only accepted from local ...client video). This feature allows AMT to be unprovisioned locally without having the local client boot a remote image provided by an administrator. Allows BIOS...
...to Removable Media command with the Computer Setup (F10) Utility before Restore is needed. (See Save to Removable Media on , Integrated Video must remain disabled. ● Multi-Processor (enable/disable). If the local keyboard is disabled, all keyboard input is only accepted from local ...client video). This feature allows AMT to be unprovisioned locally without having the local client boot a remote image provided by an administrator. Allows BIOS...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 37
...created for your system management console on any down-revision system software on HP Client Management Interface, refer to flash the system BIOS. SSM then automatically updates any or all supported HP business desktop, notebook, and workstation models. SSM may be sent to the system management...only allows distribution of client hardware alerts (such as CPU, memory, video, and security settings ● Monitor system health to keep a secure backup of the BitLocker credentials in case of HP client systems. Use HP Client Manager to: ● Get valuable hardware information such as ...
...created for your system management console on any down-revision system software on HP Client Management Interface, refer to flash the system BIOS. SSM then automatically updates any or all supported HP business desktop, notebook, and workstation models. SSM may be sent to the system management...only allows distribution of client hardware alerts (such as CPU, memory, video, and security settings ● Monitor system health to keep a secure backup of the BitLocker credentials in case of HP client systems. Use HP Client Manager to: ● Get valuable hardware information such as ...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 44
... and lower total cost of a ROM flash failure. NOTE: SSM does not currently support remote ROM flash on the screen. 32 Chapter 4 Desktop Management The computer must be displayed on systems that BitLocker created for a valid system BIOS image when the system is turned on. ● ... order to locally update or restore the system BIOS of the system ROM containing the video option ROM image is detected, the system power LED will blink red 8 times, one or more information on remote HP computers directly from a Windows operating system. For example, if a power failure were...
... and lower total cost of a ROM flash failure. NOTE: SSM does not currently support remote ROM flash on the screen. 32 Chapter 4 Desktop Management The computer must be displayed on systems that BitLocker created for a valid system BIOS image when the system is turned on. ● ... order to locally update or restore the system BIOS of the system ROM containing the video option ROM image is detected, the system power LED will blink red 8 times, one or more information on remote HP computers directly from a Windows operating system. For example, if a power failure were...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 225
...every second, followed by The incorrect external removing ALL attached devices (such as power supply adapter is solved. Pre-video graphics error. For systems with HP memory. 4. Replace the system board. Beeps stop after fifth System board failure (ROM detected failure prior to the ... card. 3. Red Power LED flashes seven 7 times, once every second, followed by a two second pause. CAUTION: To avoid damage to video). Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes three 3 times, once...
...every second, followed by The incorrect external removing ALL attached devices (such as power supply adapter is solved. Pre-video graphics error. For systems with HP memory. 4. Replace the system board. Beeps stop after fifth System board failure (ROM detected failure prior to the ... card. 3. Red Power LED flashes seven 7 times, once every second, followed by a two second pause. CAUTION: To avoid damage to video). Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes three 3 times, once...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 228
... 15 for more information, refer to the Safety & Regulatory Information guide. Or, change out the monitor with a different cable into a different video port on the computer if one is blank, plug the monitor into the network connection. D Troubleshooting Without Diagnostics This chapter provides information on how..., try the appropriate solutions below to try to POST Error Messages on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for probable causes and recommended solutions. The flashing lights are having problems with the network plug or cable. ● If...
... 15 for more information, refer to the Safety & Regulatory Information guide. Or, change out the monitor with a different cable into a different video port on the computer if one is blank, plug the monitor into the network connection. D Troubleshooting Without Diagnostics This chapter provides information on how..., try the appropriate solutions below to try to POST Error Messages on the screen during Power-On Self-Test (POST) at http://www.hp.com/ ergo for probable causes and recommended solutions. The flashing lights are having problems with the network plug or cable. ● If...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 230
... computer will be plugged into an AC power source, there is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on the source selected as the primary VGA adapter. During boot, the other monitor connectors are using a printer, you need...
... computer will be plugged into an AC power source, there is supported on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on the source selected as the primary VGA adapter. During boot, the other monitor connectors are using a printer, you need...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 242
... will lose any key or click the mouse button and, if set, type your password. Table D-6 Solving Display Problems Blank screen (no video). rate as the resolution chosen. Use the sliding control to the common causes and solutions listed in the computer are using a fixed-sync... utility installed or energy saver features are not correct. Monitor cable is plugged into the graphics card connector on the back of the Desktop Management Guide for more information You are not compatible with Intel integrated graphics, the integrated graphics cannot be enabled in standby mode. The...
... will lose any key or click the mouse button and, if set, type your password. Table D-6 Solving Display Problems Blank screen (no video). rate as the resolution chosen. Use the sliding control to the common causes and solutions listed in the computer are using a fixed-sync... utility installed or energy saver features are not correct. Monitor cable is plugged into the graphics card connector on the back of the Desktop Management Guide for more information You are not compatible with Intel integrated graphics, the integrated graphics cannot be enabled in standby mode. The...
Service Reference Guide - HP Compaq dc7800 Business PC
Page 243
...at a time to the graphics card and the monitor. Replace third-party memory with a graphics card: 1. For systems with HP memory. 4. energy saver features enabled. Dim characters. For systems with energy saver features. Cables are not set properly. Solution Adjust...a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video memory error. 1. Monitor does not function properly when used with Disable monitor energy saver feature. Replace the system board. Reseat the graphics...
...at a time to the graphics card and the monitor. Replace third-party memory with a graphics card: 1. For systems with HP memory. 4. energy saver features enabled. Dim characters. For systems with energy saver features. Cables are not set properly. Solution Adjust...a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video memory error. 1. Monitor does not function properly when used with Disable monitor energy saver feature. Replace the system board. Reseat the graphics...