Testing on HP Business Desktop PCs
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... correctly. Additional testing includes: • Shock and Vibration Testing-Units are subjected to random vibration and shock to help ensure HP Business Desktop PC standards are exceeded. • Environmental Testing-Testing is met on the power supply; Processor qualifications are executed on all... finish; System memory module qualifications are executed on each supported platform. Module functional testing is conducted on the graphics, audio, network controller, hard drive, optical drive, and input/output device subsystems, as well as on a wide variety of module subsystems to ...
... correctly. Additional testing includes: • Shock and Vibration Testing-Units are subjected to random vibration and shock to help ensure HP Business Desktop PC standards are exceeded. • Environmental Testing-Testing is met on the power supply; Processor qualifications are executed on all... finish; System memory module qualifications are executed on each supported platform. Module functional testing is conducted on the graphics, audio, network controller, hard drive, optical drive, and input/output device subsystems, as well as on a wide variety of module subsystems to ...
Quick Setup and Getting Started Guide
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...information about the computer model, processor, chassis, and BIOS, plus USB and network controller information. System-Shows information about the keyboard, mouse, and other input devices connected to the computer. Asset Control-Shows product name, asset tag, system serial number, and processor information. This... fixed disks, diskette drives, and optical drives. Communication-Shows information about the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data.
...information about the computer model, processor, chassis, and BIOS, plus USB and network controller information. System-Shows information about the keyboard, mouse, and other input devices connected to the computer. Asset Control-Shows product name, asset tag, system serial number, and processor information. This... fixed disks, diskette drives, and optical drives. Communication-Shows information about the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data.
Desktop Management Guide
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...Management Technology Intel Active Management Technology (AMT) allows better discovery, healing, and protection of firmware updates ◦ LAN Controller-enable/disable integrated network controller ENWW Intel vPro-branded PCs with Active Management Technology 11 In the Resources category, click Manuals (guides, supplements, ...Local Update-local enable/disable management of networked computing assets. Under Quick jump to configure various aspects of the computer, and press Enter. Turn on Intel vPro technology, see the white papers at http://www.hp.com/ support. On Intel vPro-branded...
...Management Technology Intel Active Management Technology (AMT) allows better discovery, healing, and protection of firmware updates ◦ LAN Controller-enable/disable integrated network controller ENWW Intel vPro-branded PCs with Active Management Technology 11 In the Resources category, click Manuals (guides, supplements, ...Local Update-local enable/disable management of networked computing assets. Under Quick jump to configure various aspects of the computer, and press Enter. Turn on Intel vPro technology, see the white papers at http://www.hp.com/ support. On Intel vPro-branded...
Desktop Management Guide
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... appear only if a power-on password is set.) Allows you to boot from an operating system installed on a network server. (The network controller must reside on the PCI bus or be updated if the current chassis serial number is supported on some models only...the Documentation and Diagnostics CD for more information. See the HP ProtectTools Security Manager Guide at http://www.hp.com Device Security Enables/disables serial ports, parallel port, front USB ports, system audio, network controllers (some models), and SCSI controllers (some models). See the Computer Setup (F10) Utility ...
... appear only if a power-on password is set.) Allows you to boot from an operating system installed on a network server. (The network controller must reside on the PCI bus or be updated if the current chassis serial number is supported on some models only...the Documentation and Diagnostics CD for more information. See the HP ProtectTools Security Manager Guide at http://www.hp.com Device Security Enables/disables serial ports, parallel port, front USB ports, system audio, network controllers (some models), and SCSI controllers (some models). See the Computer Setup (F10) Utility ...
Network & Internet Communications Guide
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... ● Wake-On-Lan (WOL) Support ● Interpreting the Network Status Lights ● Disabling the Autosensing Capabilities ● Installing Network Drivers ● Wireless Networks This section provides information about Ethernet networks and the hardware connectors and software device drivers that it has an integrated network controller and network device drivers already loaded onto the computer hard drive...
... ● Wake-On-Lan (WOL) Support ● Interpreting the Network Status Lights ● Disabling the Autosensing Capabilities ● Installing Network Drivers ● Wireless Networks This section provides information about Ethernet networks and the hardware connectors and software device drivers that it has an integrated network controller and network device drivers already loaded onto the computer hard drive...
Network & Internet Communications Guide
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... Property list box. 8. Right-click Local Area Connection. 4. Click the Advanced tab. 7. Go to http://www.hp.com to the appropriate values, depending on the screen. Click Configure. 6. You may be installed from HP. NOTE Device drivers are available from media included with the network controller for Windows XP. Refer to take effect. CD. 8.
... Property list box. 8. Right-click Local Area Connection. 4. Click the Advanced tab. 7. Go to http://www.hp.com to the appropriate values, depending on the screen. Click Configure. 6. You may be installed from HP. NOTE Device drivers are available from media included with the network controller for Windows XP. Refer to take effect. CD. 8.
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
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... password for hard drives. When this feature is enabled, the user is attached to the system. Service Reference Guide, dc5750 437963-001 2-9 If neither is successfully entered, the hard drive will remain inaccessible until one of the passwords is successfully...identifier displayed during POST. Device Security Enables/disables serial ports, parallel port, all USB ports, front USB ports, system audio, network controllers (some models), and embedded security device (some models) (enable/disable). Setup Utilities and Diagnostics Features Heading Option Description Security (...
... password for hard drives. When this feature is enabled, the user is attached to the system. Service Reference Guide, dc5750 437963-001 2-9 If neither is successfully entered, the hard drive will remain inaccessible until one of the passwords is successfully...identifier displayed during POST. Device Security Enables/disables serial ports, parallel port, all USB ports, front USB ports, system audio, network controllers (some models), and embedded security device (some models) (enable/disable). Setup Utilities and Diagnostics Features Heading Option Description Security (...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
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Service Reference Guide, dc5750 437963-001 2-13 Set the Network Controller option to set: • Printer mode (Bi-Directional, EPP & ECP, Output Only). • Num Lock state at power-on (off state (S5), use ...information. ✎ Support for specific Computer Setup options may vary depending on some models only). ✎ After Integrated Video is not required, completely disable the network controller (NIC) by the computer in PCI configuration space; This obtains the lowest power consumption available on , Integrated Video must remain disabled. • Internal speaker...
Service Reference Guide, dc5750 437963-001 2-13 Set the Network Controller option to set: • Printer mode (Bi-Directional, EPP & ECP, Output Only). • Num Lock state at power-on (off state (S5), use ...information. ✎ Support for specific Computer Setup options may vary depending on some models only). ✎ After Integrated Video is not required, completely disable the network controller (NIC) by the computer in PCI configuration space; This obtains the lowest power consumption available on , Integrated Video must remain disabled. • Internal speaker...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
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...all the data in the steps below, to access HP Insight Diagnostics. 1. Memory-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus USB and network controller information. Storage-Shows information about the computer. Asset Control-Shows product name, asset tag, system serial number,...F10) utility so that you want to test your specific keyboard. 5. This includes memory slots on the computer. 2. Service Reference Guide, dc5750 437963-001 2-15 Shut down the operating system and turn off the computer. 3. The system will boot to the CD. ✎ ...
...all the data in the steps below, to access HP Insight Diagnostics. 1. Memory-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus USB and network controller information. Storage-Shows information about the computer. Asset Control-Shows product name, asset tag, system serial number,...F10) utility so that you want to test your specific keyboard. 5. This includes memory slots on the computer. 2. Service Reference Guide, dc5750 437963-001 2-15 Shut down the operating system and turn off the computer. 3. The system will boot to the CD. ✎ ...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 45
...master or user password for System ID entry. Desktop Management Security Features Overview (Continued) Option Description Device Security Enables/disables serial ports, parallel port, front USB ports, system audio, network controllers (some models), and SCSI controllers (some models) Allows you to set in...-byte identifier displayed during POST). • Chassis serial number or Universal Unique Identifier (UUID) number. Service Reference Guide, dc5750 437963-001 3-17 The UUID can only be embedded on your specific computer configuration. If neither is successfully entered, the ...
...master or user password for System ID entry. Desktop Management Security Features Overview (Continued) Option Description Device Security Enables/disables serial ports, parallel port, front USB ports, system audio, network controllers (some models), and SCSI controllers (some models) Allows you to set in...-byte identifier displayed during POST). • Chassis serial number or Universal Unique Identifier (UUID) number. Service Reference Guide, dc5750 437963-001 3-17 The UUID can only be embedded on your specific computer configuration. If neither is successfully entered, the ...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 168
... to resume from outlet. Computer appears to disable the network controller. Cursor will not turn off . 2. Establish a network connection, or use Computer Setup or Microsoft Windows Device Manager to pause periodically. Network driver is loaded and no sound or sound volume is... and time under Control Panel. The Num Lock key can also be replaced. ✎ Connecting the computer to make sure the internal system speaker is established. Replace the RTC battery. D-2 437963-001 Service Reference Guide, dc5750 Troubleshooting Without Diagnostics ...
... to resume from outlet. Computer appears to disable the network controller. Cursor will not turn off . 2. Establish a network connection, or use Computer Setup or Microsoft Windows Device Manager to pause periodically. Network driver is loaded and no sound or sound volume is... and time under Control Panel. The Num Lock key can also be replaced. ✎ Connecting the computer to make sure the internal system speaker is established. Replace the RTC battery. D-2 437963-001 Service Reference Guide, dc5750 Troubleshooting Without Diagnostics ...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
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System cannot autosense the network. Double-click Network Connections. 3. Run Computer Setup and enable network controller. 2. Enable the network controller in the operating system via the Device Manager. Enable the network controller in the operating system via Device Manager. Service Reference Guide, dc5750 437963-001 D-25 Network controller is disabled. Select Start > Control Panel. 2. Click Configure. 6. Check cabling and network equipment for the correct...
System cannot autosense the network. Double-click Network Connections. 3. Run Computer Setup and enable network controller. 2. Enable the network controller in the operating system via the Device Manager. Enable the network controller in the operating system via Device Manager. Service Reference Guide, dc5750 437963-001 D-25 Network controller is disabled. Select Start > Control Panel. 2. Click Configure. 6. Check cabling and network equipment for the correct...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
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... cable is defective. Make sure the network drivers are corrupted. D-26 437963-001 Service Reference Guide, dc5750 Under the Computer Setup Advanced menu, change the resource settings for the board. The network controller is attached to the incorrect connector. Network controller interrupt is not securely connected. Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Diagnostics reports...
... cable is defective. Make sure the network drivers are corrupted. D-26 437963-001 Service Reference Guide, dc5750 Under the Computer Setup Advanced menu, change the resource settings for the board. The network controller is attached to the incorrect connector. Network controller interrupt is not securely connected. Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Diagnostics reports...
HP Compaq dc5750 Business PC Service Reference Guide, 1st Edition
Page 193
... not meet industry-standard specifications. Install a working without apparent cause. (continued) The network controller is not configured properly. Unprogrammed EEPROM. Service Reference Guide, dc5750 437963-001 D-27 Cannot connect to boot from another source. Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Network controller stops working , industry-standard NIC, or change the boot sequence to...
... not meet industry-standard specifications. Install a working without apparent cause. (continued) The network controller is not configured properly. Unprogrammed EEPROM. Service Reference Guide, dc5750 437963-001 D-27 Cannot connect to boot from another source. Troubleshooting Without Diagnostics Solving Network Problems (Continued) Problem Cause Network controller stops working , industry-standard NIC, or change the boot sequence to...
HP Compaq dc5750 Microtower Business PC Illustrated Parts Map, 2nd Edition
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... ROM (some models) - Ignore Changes and Exit - Storage Device Configuration - Lists all I/O ports, audio, network controllers, SMBus controller, and embedded security devices. Computer Setup Menu (Continued) Heading Storage (Continued) Security Power Advanced Features Option / ...network server mode, specify password requirement for limited changes to system configuration or default settings and exits Computer Setup. Also Allows you to assign/modify a hard drive password for PCI 12 Mouse 13 Coprocessor 14 Primary ATA (IDE) Controller 15 Secondary ATA (IDE) Controller dc5750...
... ROM (some models) - Ignore Changes and Exit - Storage Device Configuration - Lists all I/O ports, audio, network controllers, SMBus controller, and embedded security devices. Computer Setup Menu (Continued) Heading Storage (Continued) Security Power Advanced Features Option / ...network server mode, specify password requirement for limited changes to system configuration or default settings and exits Computer Setup. Also Allows you to assign/modify a hard drive password for PCI 12 Mouse 13 Coprocessor 14 Primary ATA (IDE) Controller 15 Secondary ATA (IDE) Controller dc5750...
Troubleshooting Guide - dc5750 Models
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...The Survey tab displays important system configuration information. Graphics-Shows information about the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system ... drives, and optical drives. Test Tab The Test tab allows you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. 4. Architecture-Provides system BIOS and PCI device ... information about the computer model, processor, chassis, and BIOS, plus USB and network controller information.
...The Survey tab displays important system configuration information. Graphics-Shows information about the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system ... drives, and optical drives. Test Tab The Test tab allows you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. 4. Architecture-Provides system BIOS and PCI device ... information about the computer model, processor, chassis, and BIOS, plus USB and network controller information.
Troubleshooting Guide - dc5750 Models
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... applets that allow for more information. 1. Network driver does not detect network controller. Run Computer Setup and enable network controller. 2. Select Start > Control Panel. 2. Double-click Network Connections. 3. Enable the network controller in the operating system via Device Manager. Enable the network controller in the following table. Solving Network Problems Some common causes and solutions for network problems are listed in the operating...
... applets that allow for more information. 1. Network driver does not detect network controller. Run Computer Setup and enable network controller. 2. Select Start > Control Panel. 2. Double-click Network Connections. 3. Enable the network controller in the operating system via Device Manager. Enable the network controller in the following table. Solving Network Problems Some common causes and solutions for network problems are listed in the operating...
Troubleshooting Guide - dc5750 Models
Page 40
...cable or a device at the other end Ensure that the driver match current configuration. Select the Network icon in the Control Panel and configure the network controller. Under the Computer Setup Advanced menu, change the resource settings for the board. 34 Chapter ... at the other end of the network controller. The network controller is attached to the network connector and that the cable is network activity. Table 2-12 Solving Network Problems (continued) Network status link light never flashes. correctly. The network controller is not properly loaded. The expansion...
...cable or a device at the other end Ensure that the driver match current configuration. Select the Network icon in the Control Panel and configure the network controller. Under the Computer Setup Advanced menu, change the resource settings for the board. 34 Chapter ... at the other end of the network controller. The network controller is attached to the network connector and that the cable is network activity. Table 2-12 Solving Network Problems (continued) Network status link light never flashes. correctly. The network controller is not properly loaded. The expansion...
Troubleshooting Guide - dc5750 Models
Page 41
...device. Contact an authorized service provider. Cause Unprogrammed EEPROM. Verify Network Connectivity, that the Remote System Installation Server contains the NIC drivers for your NIC. The network controller is present, and that a DHCP Server is defective. Solution ...Contact an authorized service provider. Cause Solution New network card may be defective or may not meet industry- Cannot connect to boot from http://www.hp.com and reinstall them. Cause Solution The network controller...
...device. Contact an authorized service provider. Cause Unprogrammed EEPROM. Verify Network Connectivity, that the Remote System Installation Server contains the NIC drivers for your NIC. The network controller is present, and that a DHCP Server is defective. Solution ...Contact an authorized service provider. Cause Solution New network card may be defective or may not meet industry- Cannot connect to boot from http://www.hp.com and reinstall them. Cause Solution The network controller...
Computer Setup (F10) Utility Guide - dc5750 Models
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.... OS Security (some models) See the Desktop Management Guide on . See the Desktop Management Guide on NIC models only; NOTE An OS Security selection is prompted to provide one of the DriveLock passwords during a subsequent cold-boot sequence. Table 4 Computer Setup-Security (continued) ● System audio ● Network controllers (some models) ● Embedded security...
.... OS Security (some models) See the Desktop Management Guide on . See the Desktop Management Guide on NIC models only; NOTE An OS Security selection is prompted to provide one of the DriveLock passwords during a subsequent cold-boot sequence. Table 4 Computer Setup-Security (continued) ● System audio ● Network controllers (some models) ● Embedded security...