Reference Guide
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...and play? • Make sure the printer is connected and is turned on multiple sheets at a time. • Use a different type of the paper stack. Printer does not feed paper Try one or more of the following : • Paper weight: Use paper that is within the recommended specifications. English... Installation help Printer prints on . • Make sure the USB cable is firmly ...
...and play? • Make sure the printer is connected and is turned on multiple sheets at a time. • Use a different type of the paper stack. Printer does not feed paper Try one or more of the following : • Paper weight: Use paper that is within the recommended specifications. English... Installation help Printer prints on . • Make sure the USB cable is firmly ...
Full User Guide
Page 99
... the electrical outlet. 96 Troubleshooting Try the print job again to stall. Paper problems • Paper jam • Printer does not feed paper • Printer ejects paper • Out of the print cartridges can cause the printer carriage to see Install print cartridges. Disconnect the printer power cord from any power strips or surge suppressors, and then plug it...
... the electrical outlet. 96 Troubleshooting Try the print job again to stall. Paper problems • Paper jam • Printer does not feed paper • Printer ejects paper • Out of the print cartridges can cause the printer carriage to see Install print cartridges. Disconnect the printer power cord from any power strips or surge suppressors, and then plug it...
Full User Guide
Page 100
...printing labels, verify that is possible to damage the printer when removing paper from the front. 8. Turn on the printer, and then press the Resume button. 10. If the paper jam cannot be removed from the back of the printer. Printer does not feed paper Solution: Try one or more of the following ...solutions: • Reduce the number of sheets in the input tray. • Remove the paper from the back of the printer, raise the printer cover, remove the paper jam from the label ...
...printing labels, verify that is possible to damage the printer when removing paper from the front. 8. Turn on the printer, and then press the Resume button. 10. If the paper jam cannot be removed from the back of the printer. Printer does not feed paper Solution: Try one or more of the following ...solutions: • Reduce the number of sheets in the input tray. • Remove the paper from the back of the printer, raise the printer cover, remove the paper jam from the label ...
Full User Guide
Page 101
...the door forward until it . Out of paper Try the following solutions: • Verify that the protective piece of plastic tape has been removed from the product or was empty. When printing a borderless document, always have the tri-color print cartridge and a black or photo ...is not empty • Solution 2: Check the rear access door of the printer • Solution 3: Check the paper • Solution 4: Use the HP Paper Feed Cleaning Kit • Solution 5: Clean the rollers • Solution 6: Contact HP support for service Solution 1: Make sure the input tray is not empty Solution:...
...the door forward until it . Out of paper Try the following solutions: • Verify that the protective piece of plastic tape has been removed from the product or was empty. When printing a borderless document, always have the tri-color print cartridge and a black or photo ...is not empty • Solution 2: Check the rear access door of the printer • Solution 3: Check the paper • Solution 4: Use the HP Paper Feed Cleaning Kit • Solution 5: Clean the rollers • Solution 6: Contact HP support for service Solution 1: Make sure the input tray is not empty Solution:...
Full User Guide
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... the rollers Solution: Clean the rollers. Cause: The rollers were dirty and needed to be cleaned with the HP Paper Feed Cleaning Kit. Paper problems 101 Cause: The paper feed rollers were dirty and needed to be cleaned. Make sure you have the following materials available: • Lint... If this did not solve the issue, try the next solution. Troubleshooting Solution 4: Use the HP Paper Feed Cleaning Kit Solution: Some Deskjet products require a special kit, called the HP Paper Feed Cleaning Kit, to remove any dust or dirt buildup. 5. Clean the rubber rollers to clean ...
... the rollers Solution: Clean the rollers. Cause: The rollers were dirty and needed to be cleaned with the HP Paper Feed Cleaning Kit. Paper problems 101 Cause: The paper feed rollers were dirty and needed to be cleaned. Make sure you have the following materials available: • Lint... If this did not solve the issue, try the next solution. Troubleshooting Solution 4: Use the HP Paper Feed Cleaning Kit Solution: Some Deskjet products require a special kit, called the HP Paper Feed Cleaning Kit, to remove any dust or dirt buildup. 5. Clean the rubber rollers to clean ...
Full User Guide
Page 116
... it to increase the amount of the page. For more information, see : • Print documents • Print photos Cause: The paper was not feeding properly or was dropped, wait for printing. If this did not solve the issue, try the next solution. Troubleshooting Solution 2: Check the...8226; Solution 4: Clean the print cartridge nozzles • Solution 5: Clean the print cartridges Solution 1: Make sure the paper is loaded correctly Solution: Make sure the paper is poor 113 If this did not solve the issue, try the next solution. Printouts have horizontal streaks or lines ...
... it to increase the amount of the page. For more information, see : • Print documents • Print photos Cause: The paper was not feeding properly or was dropped, wait for printing. If this did not solve the issue, try the next solution. Troubleshooting Solution 2: Check the...8226; Solution 4: Clean the print cartridge nozzles • Solution 5: Clean the print cartridges Solution 1: Make sure the paper is loaded correctly Solution: Make sure the paper is poor 113 If this did not solve the issue, try the next solution. Printouts have horizontal streaks or lines ...
Full User Guide
Page 120
... information, see : • Print documents • Print photos Cause: The paper was not feeding properly or was loaded in the input tray. Solution 2: Make sure only one type of paper is loaded Solution: Load only one type of paper was not securely installed. Troubleshooting Solution: HP recommends that is securely installed. Always make sure the...
... information, see : • Print documents • Print photos Cause: The paper was not feeding properly or was loaded in the input tray. Solution 2: Make sure only one type of paper is loaded Solution: Load only one type of paper was not securely installed. Troubleshooting Solution: HP recommends that is securely installed. Always make sure the...
Full User Guide
Page 135
... advanced color settings 30 changing 61 default settings 60 print speed 52 printer does not feed paper 97 printer ejects paper 98 printer features 9 printer is not printing 83 printer is stalled 93 printer lights are flashing 80 printer maintenance 63 printer name does not appear 79 printer prints on multiple sheets at once 102 printer properties 61 printer software downloading updates 62 printer specifications 124 printer...
... advanced color settings 30 changing 61 default settings 60 print speed 52 printer does not feed paper 97 printer ejects paper 98 printer features 9 printer is not printing 83 printer is stalled 93 printer lights are flashing 80 printer maintenance 63 printer name does not appear 79 printer prints on multiple sheets at once 102 printer properties 61 printer software downloading updates 62 printer specifications 124 printer...
Full User Guide
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... feed paper 97 printer ejects paper 98 printer is not printing 83 printer is stalled 93 printer name does not appear 79 Resume light is flashing 81 text and images are misaligned 119 unwanted border on photo 106 two-sided printing 56 U Unknown Device message 78 updates downloading for software 62 HP Photosmart Software 62 USB connecting the printer...
... feed paper 97 printer ejects paper 98 printer is not printing 83 printer is stalled 93 printer name does not appear 79 Resume light is flashing 81 text and images are misaligned 119 unwanted border on photo 106 two-sided printing 56 U Unknown Device message 78 updates downloading for software 62 HP Photosmart Software 62 USB connecting the printer...