User Guide - Microsoft Windows 2000
Page 4
... a custom paper size 50 Print multiple pages on or flashing 87 Document prints slowly 89 If you continue to have problems 90 2 HP Deskjet D4100 series help 56 Ink Status window 56 Download printer software updates 57 11 Maintenance...58 Install print cartridges 58 Align the print cartridges 61 Automatically clean print cartridges 61...
... a custom paper size 50 Print multiple pages on or flashing 87 Document prints slowly 89 If you continue to have problems 90 2 HP Deskjet D4100 series help 56 Ink Status window 56 Download printer software updates 57 11 Maintenance...58 Install print cartridges 58 Align the print cartridges 61 Automatically clean print cartridges 61...
User Guide - Microsoft Windows 2000
Page 7
(continued) Section Troubleshooting Supplies Specifications HP inkjet supplies recycling program Description Find a solution to recycle print cartridges. HP Photosmart Software Help 5 Learn about the paper capacity, requirements, and other specifications for the printer. Find out how to a hardware or software problem. Order supplies for the printer.
(continued) Section Troubleshooting Supplies Specifications HP inkjet supplies recycling program Description Find a solution to recycle print cartridges. HP Photosmart Software Help 5 Learn about the paper capacity, requirements, and other specifications for the printer. Find out how to a hardware or software problem. Order supplies for the printer.
User Guide - Microsoft Windows 2000
Page 11
...Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off . When the problem is solved, press the Resume button to turn the printer on and off might cause printer failure. Print Cancel button The printer also has a Print Cancel button. 1 Print Cancel button Pressing the Print Cancel ...Resume button and light The Resume light flashes when an action is processing. 1 Power button and light The Power light flashes when the printer is required, such as loading paper or clearing a paper jam. Caution Always use the Power button to continue printing...
...Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off . When the problem is solved, press the Resume button to turn the printer on and off might cause printer failure. Print Cancel button The printer also has a Print Cancel button. 1 Print Cancel button Pressing the Print Cancel ...Resume button and light The Resume light flashes when an action is processing. 1 Power button and light The Power light flashes when the printer is required, such as loading paper or clearing a paper jam. Caution Always use the Power button to continue printing...
User Guide - Microsoft Windows 2000
Page 37
...output tray, and then remove all the way to learn about the features that you want, and then click OK. HP Photosmart Software Help 35 The side to print 1. Open the Printer Properties dialog box. 2. help in the right side of the cards. 6. Note If an out-of-paper message is... input tray capacity: 30 hagaki cards Prepare to be printed on should face down and the short edge should point toward the printer. 4. Place the cards in resolving the problem. Slide the paper guide all paper from the input tray. 2. Paper Type: Click More, click Specialty Papers, and then select ...
...output tray, and then remove all the way to learn about the features that you want, and then click OK. HP Photosmart Software Help 35 The side to print 1. Open the Printer Properties dialog box. 2. help in the right side of the cards. 6. Note If an out-of-paper message is... input tray capacity: 30 hagaki cards Prepare to be printed on should face down and the short edge should point toward the printer. 4. Place the cards in resolving the problem. Slide the paper guide all paper from the input tray. 2. Paper Type: Click More, click Specialty Papers, and then select ...
User Guide - Microsoft Windows 2000
Page 38
... from the input tray. 2. Place the cards in resolving the problem. The side to learn about the features that appear in the Printer Properties dialog box. 36 HP Deskjet D4100 series Chapter 8 Print 1. Open the Printer Properties dialog box. 2. help to be printed on should face ...down and the short edge should point toward the printer. 4. Print index cards and other print...
... from the input tray. 2. Place the cards in resolving the problem. The side to learn about the features that appear in the Printer Properties dialog box. 36 HP Deskjet D4100 series Chapter 8 Print 1. Open the Printer Properties dialog box. 2. help to be printed on should face ...down and the short edge should point toward the printer. 4. Print index cards and other print...
User Guide - Microsoft Windows 2000
Page 39
Place the label sheets in resolving the problem. Lower the output tray. Otherwise, follow the instructions that are provided with the software program. Open the Printer Properties dialog box. 2. size sheets). Slide the paper guide all paper from the protective backing. ● Do ... the following print settings: - HP Photosmart Software Help 37 Raise the output tray, and then remove all the way to the left. 3. Click the Printing Shortcuts tab. 3. Click OK. Paper Type: Plain paper - Fan the edges of -paper message for inkjet printers. ● Use only full ...
Place the label sheets in resolving the problem. Lower the output tray. Otherwise, follow the instructions that are provided with the software program. Open the Printer Properties dialog box. 2. size sheets). Slide the paper guide all paper from the protective backing. ● Do ... the following print settings: - HP Photosmart Software Help 37 Raise the output tray, and then remove all the way to the left. 3. Click the Printing Shortcuts tab. 3. Click OK. Paper Type: Plain paper - Fan the edges of -paper message for inkjet printers. ● Use only full ...
User Guide - Microsoft Windows 2000
Page 65
...cartridge contacts. Wash the fabric in cold water and use any type of debris can accumulate on which the print cartridge cradle slides. The problem can set the ink into the fabric. This debris can damage the print cartridge) ● Cotton swabs or other soft, lint-free ... you clean. Remove ink from your skin and clothing: Surface Skin White fabric Color fabric Remedy Wash the area with water. Household cleaners and detergents might damage the printer finish. Maintain the printer body Because the HP Deskjet ejects ink onto the paper in a fine mist, ink smudges will not stick...
...cartridge contacts. Wash the fabric in cold water and use any type of debris can accumulate on which the print cartridge cradle slides. The problem can set the ink into the fabric. This debris can damage the print cartridge) ● Cotton swabs or other soft, lint-free ... you clean. Remove ink from your skin and clothing: Surface Skin White fabric Color fabric Remedy Wash the area with water. Household cleaners and detergents might damage the printer finish. Maintain the printer body Because the HP Deskjet ejects ink onto the paper in a fine mist, ink smudges will not stick...
User Guide - Microsoft Windows 2000
Page 69
To resolve the problem 1. HP Photosmart Software Help 67 Installation program stops If the installation program stops when it looks for more information: ● Installation program stops ● "Unknown Device" message displays ● Printer name does not appear If you continue to have problems, visit HP Technical Support at www.hp.com/support. Disconnect and reconnect the...
To resolve the problem 1. HP Photosmart Software Help 67 Installation program stops If the installation program stops when it looks for more information: ● Installation program stops ● "Unknown Device" message displays ● Printer name does not appear If you continue to have problems, visit HP Technical Support at www.hp.com/support. Disconnect and reconnect the...
User Guide - Microsoft Windows 2000
Page 70
...the USB cable and power cord. 7. Insert the printer software CD into the drive. Disconnect the USB cable from the printer. 3. Quit any antivirus programs or other software programs that the printer is still displayed, replace the USB cable. 68 HP Deskjet D4100 series Note Do not connect the USB cable ... Reconnect the power cord to do so. When the installation program prompts you are running on . Disconnect the power cord from the printer. 2. Restart the antivirus program. To resolve the problem 1. Note To quit an antivirus program, follow the manufacturer's instructions. 8.
...the USB cable and power cord. 7. Insert the printer software CD into the drive. Disconnect the USB cable from the printer. 3. Quit any antivirus programs or other software programs that the printer is still displayed, replace the USB cable. 68 HP Deskjet D4100 series Note Do not connect the USB cable ... Reconnect the power cord to do so. When the installation program prompts you are running on . Disconnect the power cord from the printer. 2. Restart the antivirus program. To resolve the problem 1. Note To quit an antivirus program, follow the manufacturer's instructions. 8.
User Guide - Microsoft Windows 2000
Page 71
... ● Verify the following ● Check the printer lights ● Check the printer cable connection ● Clear the print queue ● If the printer still does not print Verify the following Verify the following conditions if the printer is not printing: ● The printer is connected to potential problems. HP Photosmart Software Help 69 b. For more information...
... ● Verify the following ● Check the printer lights ● Check the printer cable connection ● Clear the print queue ● If the printer still does not print Verify the following Verify the following conditions if the printer is not printing: ● The printer is connected to potential problems. HP Photosmart Software Help 69 b. For more information...
User Guide - Microsoft Windows 2000
Page 72
... the list, repeat steps 1 - 6. Click Yes to your printer to confirm the cancellation. 6. After restarting, if there are using an older cable, it is sent to stop and restart the print service 1. If you experience problems, the USB cable might not be replaced. If you are still... click Start, click Control Panel, and then click Administrative Tools. Double-click Services, and then double-click Print Spooler. 70 HP Deskjet D4100 series Turn your printer and computer are connected with each other end of the USB cable is plugged into the USB port on again. ●...
... the list, repeat steps 1 - 6. Click Yes to your printer to confirm the cancellation. 6. After restarting, if there are using an older cable, it is sent to stop and restart the print service 1. If you experience problems, the USB cable might not be replaced. If you are still... click Start, click Control Panel, and then click Administrative Tools. Double-click Services, and then double-click Print Spooler. 70 HP Deskjet D4100 series Turn your printer and computer are connected with each other end of the USB cable is plugged into the USB port on again. ●...
User Guide - Microsoft Windows 2000
Page 73
... 1. Paper jam To clear a paper jam 1. Turn off the printer. 3. If the paper jam does not clear, then go to the right, and then pull out the door. 4. If you are printing labels, verify that best describes the problem: - Paper jam - Press the handle to the next step....not become detached from the back of -paper message - Printer ejects paper - If the printer still does not print, shut down, and then restart your computer. Remove the rear access door. HP Photosmart Software Help 71 Printer is inside the printer by pulling it out from the label sheet while passing ...
... 1. Paper jam To clear a paper jam 1. Turn off the printer. 3. If the paper jam does not clear, then go to the right, and then pull out the door. 4. If you are printing labels, verify that best describes the problem: - Paper jam - Press the handle to the next step....not become detached from the back of -paper message - Printer ejects paper - If the printer still does not print, shut down, and then restart your computer. Remove the rear access door. HP Photosmart Software Help 71 Printer is inside the printer by pulling it out from the label sheet while passing ...
User Guide - Microsoft Windows 2000
Page 74
... Remove the paper jam carefully as it . ● Use a different type of paper. Reprint the document. Paper problems ● Printer does not feed paper ● Printer ejects paper ● Out-of sheets in the input tray. ● Remove the paper from the input tray, ... of the printer, and then lower the cover. Printer ejects paper If the printer ejects the paper, try using a heavier paper. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed. 72 HP Deskjet D4100 series See Printer specifications for paper...
... Remove the paper jam carefully as it . ● Use a different type of paper. Reprint the document. Paper problems ● Printer does not feed paper ● Printer ejects paper ● Out-of sheets in the input tray. ● Remove the paper from the input tray, ... of the printer, and then lower the cover. Printer ejects paper If the printer ejects the paper, try using a heavier paper. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed. 72 HP Deskjet D4100 series See Printer specifications for paper...
User Guide - Microsoft Windows 2000
Page 76
...printer. - Check for and clear any obstacles, such as packing tape or materials, that you have the correct print cartridges 1. Connect the power cable to the back of the cradle. 4. Print cartridge problems... Lower the printer cover. 6. For more information, see Installation instructions. 3. Chapter 12 If there are no loose or broken parts, follow these steps: 1. Make sure the tri-color print cartridge ...securely in the right side of the printer, and then turn on the print cartridge label. 1 Selection number label 2 Warranty date 74 HP Deskjet D4100 series If the Resume light ...
...printer. - Check for and clear any obstacles, such as packing tape or materials, that you have the correct print cartridges 1. Connect the power cable to the back of the cradle. 4. Print cartridge problems... Lower the printer cover. 6. For more information, see Installation instructions. 3. Chapter 12 If there are no loose or broken parts, follow these steps: 1. Make sure the tri-color print cartridge ...securely in the right side of the printer, and then turn on the print cartridge label. 1 Selection number label 2 Warranty date 74 HP Deskjet D4100 series If the Resume light ...
User Guide - Microsoft Windows 2000
Page 77
...are not installed properly. HP Photosmart Software Help 75 a. c. Go to step 3. 3. For more information, see Inkbackup mode. 5. For more information, see Installation instructions. 6. If the Resume light is not flashing, then the problem is faulty or not installed properly The printer cannot print if the ...print cartridges are faulty, or if they are installed in the printer. Print cartridge is solved. If the print cartridge has the wrong ...
...are not installed properly. HP Photosmart Software Help 75 a. c. Go to step 3. 3. For more information, see Inkbackup mode. 5. For more information, see Installation instructions. 6. If the Resume light is not flashing, then the problem is faulty or not installed properly The printer cannot print if the ...print cartridges are faulty, or if they are installed in the printer. Print cartridge is solved. If the print cartridge has the wrong ...
User Guide - Microsoft Windows 2000
Page 79
... still occur, perform a print quality calibration. Reprint the photo. HP Photosmart Software Help 77 Reprint the photo. 3. Clean the print cartridges. 2. If the photo paper is not curled. A black and a tri-color print cartridge must be installed for print quality calibration. 4. If the problem persists, then use photo paper that the photo paper...
... still occur, perform a print quality calibration. Reprint the photo. HP Photosmart Software Help 77 Reprint the photo. 3. Clean the print cartridges. 2. If the photo paper is not curled. A black and a tri-color print cartridge must be installed for print quality calibration. 4. If the problem persists, then use photo paper that the photo paper...
User Guide - Microsoft Windows 2000
Page 80
Front USB port problems ● Images in a connected digital camera...try the following solutions: ● Install a photo print cartridge and a tri-color print cartridge in the printer. ● Open the Printer Properties dialog box, click the Features tab, and then set the Print Quality to... the front USB port on the printer, select some photos on the camera for printing. For more information on using the HP Photosmart software, see the HP Photosmart Software Help. 78 HP Deskjet...
Front USB port problems ● Images in a connected digital camera...try the following solutions: ● Install a photo print cartridge and a tri-color print cartridge in the printer. ● Open the Printer Properties dialog box, click the Features tab, and then set the Print Quality to... the front USB port on the printer, select some photos on the camera for printing. For more information on using the HP Photosmart software, see the HP Photosmart Software Help. 78 HP Deskjet...
User Guide - Microsoft Windows 2000
Page 83
...that the paper is printed at an angle ● Ink smears HP Photosmart Software Help 81 Size: Verify the appropriate paper size. Document does not reflect the new print settings The printer settings might be overridden by the software program print settings. Reprint the...software program print settings. Document is printed at an angle 1. Parts of the document are still missing, the printer settings might differ from within the software program. Problems with borderless documents ● Borderless printing guidelines ● Streaks appear in a light portion of a photo ...
...that the paper is printed at an angle ● Ink smears HP Photosmart Software Help 81 Size: Verify the appropriate paper size. Document does not reflect the new print settings The printer settings might be overridden by the software program print settings. Reprint the...software program print settings. Document is printed at an angle 1. Parts of the document are still missing, the printer settings might differ from within the software program. Problems with borderless documents ● Borderless printing guidelines ● Streaks appear in a light portion of a photo ...
User Guide - Microsoft Windows 2000
Page 85
... it the opposite direction of the curl until the paper lies flat. Follow loading instructions for print quality calibration. 4. A black and a tri-color print cartridge must be installed for the paper type. For example, if you are printing a scanned image, verify that the paper guide fits firmly... against the edge of the photos, or if the paper sticks together: ● Use an HP photo paper. ● Verify that no problem exists with the source image. Remove all paper from the input tray. 2. If horizontal lines still occur, perform a print quality...
... it the opposite direction of the curl until the paper lies flat. Follow loading instructions for print quality calibration. 4. A black and a tri-color print cartridge must be installed for the paper type. For example, if you are printing a scanned image, verify that the paper guide fits firmly... against the edge of the photos, or if the paper sticks together: ● Use an HP photo paper. ● Verify that no problem exists with the source image. Remove all paper from the input tray. 2. If horizontal lines still occur, perform a print quality...
User Guide - Microsoft Windows 2000
Page 86
...following solutions: ● Install a photo print cartridge and a tri-color print cartridge in the opposite direction of the curl until the paper ...most paper types ● For photo paper with a tear-off tab 84 HP Deskjet D4100 series Fading occurs near the edges of a photo If fading occurs approximately ... 2.5 inches) from curling, see Store and handle photo paper. If the problem persists, then use photo paper that the photo paper is not curled. If... in a plastic bag and gently bend it in the printer. ● Open the Printer Properties dialog box, click the Features tab, and then ...
...following solutions: ● Install a photo print cartridge and a tri-color print cartridge in the opposite direction of the curl until the paper ...most paper types ● For photo paper with a tear-off tab 84 HP Deskjet D4100 series Fading occurs near the edges of a photo If fading occurs approximately ... 2.5 inches) from curling, see Store and handle photo paper. If the problem persists, then use photo paper that the photo paper is not curled. If... in a plastic bag and gently bend it in the printer. ● Open the Printer Properties dialog box, click the Features tab, and then ...