Reference Guide
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...Grant the customer additional warranty rights, specify the duration of implied warranties which duration begins on your country. HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Duration of limited warranty 90 days Technical support by phone: 1 year worldwide Parts and... visit www.hpshopping.ca Until the HP ink is covered by local law) Purchase a one- Canadian customers call 1-866-234-1377 or visit www.hp.com/go/nextdayexchange90. This warranty does not cover HP ink products that have other problems, including those defects that arise as...
...Grant the customer additional warranty rights, specify the duration of implied warranties which duration begins on your country. HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Duration of limited warranty 90 days Technical support by phone: 1 year worldwide Parts and... visit www.hpshopping.ca Until the HP ink is covered by local law) Purchase a one- Canadian customers call 1-866-234-1377 or visit www.hp.com/go/nextdayexchange90. This warranty does not cover HP ink products that have other problems, including those defects that arise as...
User Guide
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Contents Contents 1 How Do I?...3 2 Get to know the HP Printer Printer parts...5 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...17 5 Work with cartridges ...clean print cartridges 27 Manually clean print cartridges 27 Replace the cartridges...29 Use ink-backup mode...31 Cartridge warranty information 31 6 Solve a problem HP support...33 Setup troubleshooting...34 Print troubleshooting...38 Errors...42 8 Technical information Notice...49 Specifications...49 Environmental product stewardship program 50 Regulatory notices...53...
Contents Contents 1 How Do I?...3 2 Get to know the HP Printer Printer parts...5 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...17 5 Work with cartridges ...clean print cartridges 27 Manually clean print cartridges 27 Replace the cartridges...29 Use ink-backup mode...31 Cartridge warranty information 31 6 Solve a problem HP support...33 Setup troubleshooting...34 Print troubleshooting...38 Errors...42 8 Technical information Notice...49 Specifications...49 Environmental product stewardship program 50 Regulatory notices...53...
User Guide
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.... Turn on the print carridge(s) that will not come apart or leave fibers. Do not leave a print cartridge outside the HP Printer for ink and debris buildup. In the HP Solution Center, click Settings. NOTE: Do not remove both print cartridges at a time. For more information, see Manually clean ...before you have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that are experiencing the problem. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the slot. Remove and clean...
.... Turn on the print carridge(s) that will not come apart or leave fibers. Do not leave a print cartridge outside the HP Printer for ink and debris buildup. In the HP Solution Center, click Settings. NOTE: Do not remove both print cartridges at a time. For more information, see Manually clean ...before you have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that are experiencing the problem. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the slot. Remove and clean...
User Guide
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... • After the phone support period Phone support period One year of phone support in North America, Asia Pacific, and Latin America (including Mexico). Solve a problem HP support 33 Visit the HP online support Web site at www.hp.com/support. It is available in Europe, the Middle East, and Africa, go to www...
... • After the phone support period Phone support period One year of phone support in North America, Asia Pacific, and Latin America (including Mexico). Solve a problem HP support 33 Visit the HP online support Web site at www.hp.com/support. It is available in Europe, the Middle East, and Africa, go to www...
User Guide
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... services and warranty area for your computer at an additional cost. Disconnect the USB cable from HP at about support options. Solve a problem 34 Solve a problem Chapter 6 Placing a call Call HP support while you must follow these questions: ◦ Has this situation (such as a thunderstorm... to your country/region to provide the following information: • Product name (HP Deskjet D1600 Printer series) • Serial number (located on the computer. Restart your computer before the HP Photosmart software is connected to the computer using a USB cable before the software...
... services and warranty area for your computer at an additional cost. Disconnect the USB cable from HP at about support options. Solve a problem 34 Solve a problem Chapter 6 Placing a call Call HP support while you must follow these questions: ◦ Has this situation (such as a thunderstorm... to your country/region to provide the following information: • Product name (HP Deskjet D1600 Printer series) • Serial number (located on the computer. Restart your computer before the HP Photosmart software is connected to the computer using a USB cable before the software...
User Guide
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... on . Plug in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the software installation screen. 4. Reinstall the HP Photosmart software. Setup troubleshooting 35 Solutions are using a power strip, make sure the outlet is switched on Try...
... on . Plug in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the software installation screen. 4. Reinstall the HP Photosmart software. Setup troubleshooting 35 Solutions are using a power strip, make sure the outlet is switched on Try...
User Guide
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... your product to turn on the product Solution: Look at the On button located on the product. Solve a problem 36 Solve a problem If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Step 1: Press the On button to be..., click Start, and then click Control Panel. 2. It might take a few minutes for technical support. Right-click the HP Printer icon, and then click Set as the default printer • Step 3: Check the connection between the product and computer Step 1: Press the On button to turn the product ...
... your product to turn on the product Solution: Look at the On button located on the product. Solve a problem 36 Solve a problem If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Step 1: Press the On button to be..., click Start, and then click Control Panel. 2. It might take a few minutes for technical support. Right-click the HP Printer icon, and then click Set as the default printer • Step 3: Check the connection between the product and computer Step 1: Press the On button to turn the product ...
User Guide
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... Start, point to the default printer, but this did not launch automatically. If this product was not the default printer. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Restart your computer. 5. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Solve a problem Setup troubleshooting 37
... Start, point to the default printer, but this did not launch automatically. If this product was not the default printer. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Restart your computer. 5. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Solve a problem Setup troubleshooting 37
User Guide
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...are listed in the printed documentation that came with the most likely solution first. Solve a problem Print troubleshooting Try the following solutions. • Step 1: Make sure you are using genuine HP ink cartridges • Step 2: Check the ink levels Step 1: Make sure you can ... the software installation is resolved. • Check cartridges • Check paper • Check product • Check printer settings • Reset the product • Contact HP support Check cartridges Try the following solutions to see if your computer's CD-ROM drive and then start the Setup ...
...are listed in the printed documentation that came with the most likely solution first. Solve a problem Print troubleshooting Try the following solutions. • Step 1: Make sure you are using genuine HP ink cartridges • Step 2: Check the ink levels Step 1: Make sure you can ... the software installation is resolved. • Check cartridges • Check paper • Check product • Check printer settings • Reset the product • Contact HP support Check cartridges Try the following solutions to see if your computer's CD-ROM drive and then start the Setup ...
User Guide
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...to help you use genuine HP ink cartridges. If this did not solve the issue, try the next solution. Solve a problem Print troubleshooting 39 Genuine HP ink cartridges are designed and tested with HP printers to avoid possible printing delays. NOTE: HP cannot guarantee the quality or ...reliability of using a non-HP supply will not be covered under warranty. NOTE...
...to help you use genuine HP ink cartridges. If this did not solve the issue, try the next solution. Solve a problem Print troubleshooting 39 Genuine HP ink cartridges are designed and tested with HP printers to avoid possible printing delays. NOTE: HP cannot guarantee the quality or ...reliability of using a non-HP supply will not be covered under warranty. NOTE...
User Guide
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... print cartridges. Solution: Clean the print cartridges. Solve a problem 40 Solve a problem In the HP Solution Center, click Settings. 3. NOTE: You can help ensure high-quality output. The HP Printer prints a test page, aligns the print cartridges, and calibrates the printer. Cause: The printer needed to be cleaned. The Printer Toolbox appears. 4. For more information, see : Load media...
... print cartridges. Solution: Clean the print cartridges. Solve a problem 40 Solve a problem In the HP Solution Center, click Settings. 3. NOTE: You can help ensure high-quality output. The HP Printer prints a test page, aligns the print cartridges, and calibrates the printer. Cause: The printer needed to be cleaned. The Printer Toolbox appears. 4. For more information, see : Load media...
User Guide
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... see if advanced color settings such as HP Advanced Photo Paper, is nothing wrong with the product, print settings, or ink cartridges. No further troubleshooting is set incorrectly. Step 3: Check the printer margins Solution: Check the printer margins. Cause: The print settings were set to print in the paper tray. Solve a problem Print troubleshooting 41...
... see if advanced color settings such as HP Advanced Photo Paper, is nothing wrong with the product, print settings, or ink cartridges. No further troubleshooting is set incorrectly. Step 3: Check the printer margins Solution: Check the printer margins. Cause: The print settings were set to print in the paper tray. Solve a problem Print troubleshooting 41...
User Guide
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... your software application, as long as they are not satisfactory, and then adjust the margins in your product: • Flashing lights Solve a problem 42 Solve a problem Contact HP support Solution: Contact HP support for the document do not exceed the printable area of messages about setting margins in , and then press the On button...
... your software application, as long as they are not satisfactory, and then adjust the margins in your product: • Flashing lights Solve a problem 42 Solve a problem Contact HP support Solution: Contact HP support for the document do not exceed the printable area of messages about setting margins in , and then press the On button...
User Guide
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... Solution Product Disconnected! Press the On button to turn the product on the product. The printer is out of paper. The product is low on ink. The product has a paper ... is out of paper. Remove the print cartridge, remove tape, and reinsert the print cartridge. HP recommends you about various error conditions. Refer to install when print quality is open . Your product...solving your error condition based on which lights are getting low on ink: Black Solve a problem Errors 43 Remove and reinsert the tricolor or black print cartridge print cartridge in special sequences to...
... Solution Product Disconnected! Press the On button to turn the product on the product. The printer is out of paper. The product is low on ink. The product has a paper ... is out of paper. Remove the print cartridge, remove tape, and reinsert the print cartridge. HP recommends you about various error conditions. Refer to install when print quality is open . Your product...solving your error condition based on which lights are getting low on ink: Black Solve a problem Errors 43 Remove and reinsert the tricolor or black print cartridge print cartridge in special sequences to...
User Guide
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... when print quality is no longer acceptable. In this single cartridge mode, the printer may differ from those you would see Use ink-backup mode. For more slowly, and printed colors may print more information, see Use ink-backup mode. If the On light ...continued) On light Fast blinking Fast blinking Message displayed Onscreen Solution HP recommends you have a replacement available to install when print quality is no longer acceptable. Single Ink Cartridge Mode Note: Your printer may be defective. 1. Cartridge(s) Problem At least one ink cartridge. Click "Help" for more ...
... when print quality is no longer acceptable. In this single cartridge mode, the printer may differ from those you would see Use ink-backup mode. For more slowly, and printed colors may print more information, see Use ink-backup mode. If the On light ...continued) On light Fast blinking Fast blinking Message displayed Onscreen Solution HP recommends you have a replacement available to install when print quality is no longer acceptable. Single Ink Cartridge Mode Note: Your printer may be defective. 1. Cartridge(s) Problem At least one ink cartridge. Click "Help" for more ...
User Guide
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Wait a minute, then plug the power cord back in. 4. Unplug the power cord. 3. If the problem persists, contact HP Support. Solve a problem Errors 45 (continued) On light Fast blinking Message displayed Onscreen None Solution The product has a fatal error. 1. Turn on the product. Turn off the product. 2.
Wait a minute, then plug the power cord back in. 4. Unplug the power cord. 3. If the problem persists, contact HP Support. Solve a problem Errors 45 (continued) On light Fast blinking Message displayed Onscreen None Solution The product has a fatal error. 1. Turn on the product. Turn off the product. 2.
User Guide
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Index Index A after the support period 34 C connection problems HP All-in-One will not turn on 35 customer support warranty 34 E environment Environmental product stewardship program 50 environmental specifications 49 error messages 42 I ink-... mode 31 P paper recommended types 21 phone support 33 phone support period period for support 33 print troubleshooting 38 printing with one print cartridge 31 problems error messages 42 print 38 R recycle ink cartridges 51 regulatory notices regulatory model identification number 53 reinstall software 37 S software installation reinstall 37 uninstall ...
Index Index A after the support period 34 C connection problems HP All-in-One will not turn on 35 customer support warranty 34 E environment Environmental product stewardship program 50 environmental specifications 49 error messages 42 I ink-... mode 31 P paper recommended types 21 phone support 33 phone support period period for support 33 print troubleshooting 38 printing with one print cartridge 31 problems error messages 42 print 38 R recycle ink cartridges 51 regulatory notices regulatory model identification number 53 reinstall software 37 S software installation reinstall 37 uninstall ...