Reference Guide
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... province to province in Canada, and from country to that have other problems, including those defects that the HP products specified above , which is attributable to the use of a non-HP cartridge or a refilled cartridge does not affect either new or like-new... consumer (e.g., the United Kingdom); A. For software products, HP's limited warranty applies only to a failure to HP. 8. If HP is distributed by HP or by local law) Purchase a one- HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Duration of limited warranty 90 days ...
... province to province in Canada, and from country to that have other problems, including those defects that the HP products specified above , which is attributable to the use of a non-HP cartridge or a refilled cartridge does not affect either new or like-new... consumer (e.g., the United Kingdom); A. For software products, HP's limited warranty applies only to a failure to HP. 8. If HP is distributed by HP or by local law) Purchase a one- HP printer limited warranty statement HP product Software Media Printer Print or Ink cartridges Duration of limited warranty 90 days ...
User Guide
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Contents Contents 1 How Do I?...3 2 Get to know the HP Printer Printer parts...5 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...17 5 Work with cartridges ...clean print cartridges 27 Manually clean print cartridges 27 Replace the cartridges...29 Use ink-backup mode...31 Cartridge warranty information 31 6 Solve a problem HP support...33 Setup troubleshooting...34 Print troubleshooting...38 Errors...42 8 Technical information Notice...49 Specifications...49 Environmental product stewardship program 50 Regulatory notices...53...
Contents Contents 1 How Do I?...3 2 Get to know the HP Printer Printer parts...5 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...17 5 Work with cartridges ...clean print cartridges 27 Manually clean print cartridges 27 Replace the cartridges...29 Use ink-backup mode...31 Cartridge warranty information 31 6 Solve a problem HP support...33 Setup troubleshooting...34 Print troubleshooting...38 Errors...42 8 Technical information Notice...49 Specifications...49 Environmental product stewardship program 50 Regulatory notices...53...
User Guide
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...27 Make sure you try to clean the print cartridge contacts on the print carridge(s) that are experiencing the problem. These can damage the print cartridges). The print carriage moves to the center of the cartridge. For more... information, see Manually clean print cartridges. In the Print Settings area, click Printer Toolbox. 2. Click Clean, and then follow the onscreen instructions. TIP: Coffee filters are not low on ink,... might need to be cleaned. Do not leave a print cartridge outside the HP Printer for ink and debris buildup.
...27 Make sure you try to clean the print cartridge contacts on the print carridge(s) that are experiencing the problem. These can damage the print cartridges). The print carriage moves to the center of the cartridge. For more... information, see Manually clean print cartridges. In the Print Settings area, click Printer Toolbox. 2. Click Clean, and then follow the onscreen instructions. TIP: Coffee filters are not low on ink,... might need to be cleaned. Do not leave a print cartridge outside the HP Printer for ink and debris buildup.
User Guide
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... by phone Phone support options and availability vary by product, country/region, and language. HP online support is the fastest source for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. 6 Solve a problem This section contains the following topics: • Phone support period • Placing a call •...
... by phone Phone support options and availability vary by product, country/region, and language. HP online support is the fastest source for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. 6 Solve a problem This section contains the following topics: • Phone support period • Placing a call •...
User Guide
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... a problem 34 Solve a problem Help may also be available at an additional cost. Contact your HP dealer or call the support phone number for the HP Printer at about the extended service plans. Disconnect the USB cable from HP at the HP online support Web site: www.hp.com/...available from the computer. 2. Be prepared to provide the following information: • Product name (HP Deskjet D1600 Printer series) • Serial number (located on the computer. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for ...
... a problem 34 Solve a problem Help may also be available at an additional cost. Contact your HP dealer or call the support phone number for the HP Printer at about the extended service plans. Disconnect the USB cable from HP at the HP online support Web site: www.hp.com/...available from the computer. 2. Be prepared to provide the following information: • Product name (HP Deskjet D1600 Printer series) • Serial number (located on the computer. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for ...
User Guide
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..., it does not print • The registration screen does not appear • Uninstall and reinstall the software The product will not turn on . Solve a problem 1 Power connection 2 Power cord and adapter • If you plugged the product into a switched outlet, make sure the power strip is firmly connected to... then restart it is working. 4. Plug the power cord into a power outlet. • Test the power outlet to resolve the issue. Reinstall the HP Photosmart software. CAUTION: Do not connect the USB cable to both the product and the power adapter. If not, then there might be...
..., it does not print • The registration screen does not appear • Uninstall and reinstall the software The product will not turn on . Solve a problem 1 Power connection 2 Power cord and adapter • If you plugged the product into a switched outlet, make sure the power strip is firmly connected to... then restart it is working. 4. Plug the power cord into a power outlet. • Test the power outlet to resolve the issue. Reinstall the HP Photosmart software. CAUTION: Do not connect the USB cable to both the product and the power adapter. If not, then there might be...
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...Press the On button to turn on the product. Right-click the HP Printer icon, and then click Set as the default printer Solution: Use the system tools on your computer to change your product as the default printer • Step 3: Check the connection between the product and computer... Solve a problem Solution 2: Press the On button more slowly Solution: The product might not respond if you might have been turned on , it is not lit, the product is firmly connected to be the default printer. Contact HP support for technical support. CAUTION: If the product still does...
...Press the On button to turn on the product. Right-click the HP Printer icon, and then click Set as the default printer Solution: Use the system tools on your computer to change your product as the default printer • Step 3: Check the connection between the product and computer... Solve a problem Solution 2: Press the On button more slowly Solution: The product might not respond if you might have been turned on , it is not lit, the product is firmly connected to be the default printer. Contact HP support for technical support. CAUTION: If the product still does...
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...then click Printers. 2. To uninstall and reinstall the software 1. Solve a problem Setup troubleshooting 37 If this product was not the default printer. On the Windows taskbar, click Start, point to the default printer, but this did not launch automatically. Right-click the HP Printer icon, and...the USB cable to the computer before restarting your computer. Windows XP users 1. Make sure to Programs or All Programs, HP, Deskjet D1600 series, and then clicking Product Registration. Step 3: Check the connection between the product and computer Solution: Check the ...
...then click Printers. 2. To uninstall and reinstall the software 1. Solve a problem Setup troubleshooting 37 If this product was not the default printer. On the Windows taskbar, click Start, point to the default printer, but this did not launch automatically. Right-click the HP Printer icon, and...the USB cable to the computer before restarting your computer. Windows XP users 1. Make sure to Programs or All Programs, HP, Deskjet D1600 series, and then clicking Product Registration. Step 3: Check the connection between the product and computer Solution: Check the ...
User Guide
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...When the software installation is resolved. • Check cartridges • Check paper • Check product • Check printer settings • Reset the product • Contact HP support Check cartridges Try the following solutions to see if your computer's CD-ROM drive and then start the Setup ...program. Solve a problem Print troubleshooting Try the following solutions. • Step 1: Make sure you are using genuine HP ink cartridges Solution: Check to resolve the issue. NOTE: If the Setup program does not...
...When the software installation is resolved. • Check cartridges • Check paper • Check product • Check printer settings • Reset the product • Contact HP support Check cartridges Try the following solutions to see if your computer's CD-ROM drive and then start the Setup ...program. Solve a problem Print troubleshooting Try the following solutions. • Step 1: Make sure you are using genuine HP ink cartridges Solution: Check to resolve the issue. NOTE: If the Setup program does not...
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.... If this did not solve the issue, try the next solution. Genuine HP ink cartridges are designed and tested with HP printers to avoid possible printing delays. If you believe you use genuine HP ink cartridges. For more information, see: Check the estimated ink levels Cause:...cartridges until print quality becomes unacceptable. NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. If this did not solve the issue, try the next solution. Solve a problem Print troubleshooting 39 Product service or repairs ...
.... If this did not solve the issue, try the next solution. Genuine HP ink cartridges are designed and tested with HP printers to avoid possible printing delays. If you believe you use genuine HP ink cartridges. For more information, see: Check the estimated ink levels Cause:...cartridges until print quality becomes unacceptable. NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. If this did not solve the issue, try the next solution. Solve a problem Print troubleshooting 39 Product service or repairs ...
User Guide
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... information, see Automatically clean print cartridges Cause: The print cartridge nozzles needed to be aligned. Solve a problem 40 Solve a problem Click Align the Print Cartridges. 6. The HP Printer prints a test page, aligns the print cartridges, and calibrates the printer. Recycle or discard the test page. If this did not solve the issue, try the next...
... information, see Automatically clean print cartridges Cause: The print cartridge nozzles needed to be aligned. Solve a problem 40 Solve a problem Click Align the Print Cartridges. 6. The HP Printer prints a test page, aligns the print cartridges, and calibrates the printer. Recycle or discard the test page. If this did not solve the issue, try the next...
User Guide
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...computer screens, colors might not have been set correctly for your project. Make sure that you have loaded the correct paper size in grayscale. Cause: The paper size setting might appear differently than they do when printed on paper. Solve a problem Print troubleshooting 41 Check printer settings Try...Or, choose a higher setting if you were printing. Or, check to see if advanced color settings such as HP Advanced Photo Paper, is set to choose a lower print quality setting, if colors are incorrect. If this did not solve the issue, try the next solution. Cause: ...
...computer screens, colors might not have been set correctly for your project. Make sure that you have loaded the correct paper size in grayscale. Cause: The paper size setting might appear differently than they do when printed on paper. Solve a problem Print troubleshooting 41 Check printer settings Try...Or, choose a higher setting if you were printing. Or, check to see if advanced color settings such as HP Advanced Photo Paper, is set to choose a lower print quality setting, if colors are incorrect. If this did not solve the issue, try the next solution. Cause: ...
User Guide
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... and then click Print Preview. 2. Check the margins. Plug the power cord back in your product: • Flashing lights Solve a problem 42 Solve a problem Go to the product. Errors This section contains the following categories of the product. If this did not solve the issue, try the ...next solution. If this did not solve the issue, try the next solution. Contact HP support Solution: Contact HP support for technical support....
... and then click Print Preview. 2. Check the margins. Plug the power cord back in your product: • Flashing lights Solve a problem 42 Solve a problem Go to the product. Errors This section contains the following categories of the product. If this did not solve the issue, try the ...next solution. If this did not solve the issue, try the next solution. Contact HP support Solution: Contact HP support for technical support....
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...). Install or remove and reinsert print cartridges. Your product is out of paper. The printer is ready. Load paper and press On button. Paper jam There is low on ink: Black Solve a problem Errors 43 Clear the jam and press the On button on ink. Close the front ...access door. Low on Ink Tricolor Print cartridges are getting low on the printer. HP recommends you about various error conditions. OR The following cartridge ...
...). Install or remove and reinsert print cartridges. Your product is out of paper. The printer is ready. Load paper and press On button. Paper jam There is low on ink: Black Solve a problem Errors 43 Clear the jam and press the On button on ink. Close the front ...access door. Low on Ink Tricolor Print cartridges are getting low on the printer. HP recommends you about various error conditions. OR The following cartridge ...
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...acceptable. Solve a problem 44 Solve a problem Chapter 6 (continued) On light Fast blinking Fast blinking Message displayed Onscreen Solution HP recommends you have a replacement available to install when print quality is no longer acceptable. In this single cartridge mode, the printer may differ from...For more information, see with the tricolor print cartridge. Check device for more slowly, and printed colors may print more information. Single Ink Cartridge Mode Note: Your printer may be defective. 1. Replace the black print cartridge, or print in ink-backup mode with...
...acceptable. Solve a problem 44 Solve a problem Chapter 6 (continued) On light Fast blinking Fast blinking Message displayed Onscreen Solution HP recommends you have a replacement available to install when print quality is no longer acceptable. In this single cartridge mode, the printer may differ from...For more information, see with the tricolor print cartridge. Check device for more slowly, and printed colors may print more information. Single Ink Cartridge Mode Note: Your printer may be defective. 1. Replace the black print cartridge, or print in ink-backup mode with...
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Wait a minute, then plug the power cord back in. 4. If the problem persists, contact HP Support. Turn on the product. Solve a problem Errors 45 Unplug the power cord. 3. Turn off the product. 2. (continued) On light Fast blinking Message displayed Onscreen None Solution The product has a fatal error. 1.
Wait a minute, then plug the power cord back in. 4. If the problem persists, contact HP Support. Turn on the product. Solve a problem Errors 45 Unplug the power cord. 3. Turn off the product. 2. (continued) On light Fast blinking Message displayed Onscreen None Solution The product has a fatal error. 1.
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Index Index A after the support period 34 C connection problems HP All-in-One will not turn on 35 customer support warranty 34 E environment Environmental product stewardship program 50 environmental specifications 49 error messages 42 I ink-... mode 31 P paper recommended types 21 phone support 33 phone support period period for support 33 print troubleshooting 38 printing with one print cartridge 31 problems error messages 42 print 38 R recycle ink cartridges 51 regulatory notices regulatory model identification number 53 reinstall software 37 S software installation reinstall 37 uninstall ...
Index Index A after the support period 34 C connection problems HP All-in-One will not turn on 35 customer support warranty 34 E environment Environmental product stewardship program 50 environmental specifications 49 error messages 42 I ink-... mode 31 P paper recommended types 21 phone support 33 phone support period period for support 33 print troubleshooting 38 printing with one print cartridge 31 problems error messages 42 print 38 R recycle ink cartridges 51 regulatory notices regulatory model identification number 53 reinstall software 37 S software installation reinstall 37 uninstall ...
