HP Limited Warranty and Support Guide
Page 11
...number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 9 Click Start, and then click Help and Support. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service ...and support options, both in English, Spanish (U.S. For more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day,...
...number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 9 Click Start, and then click Help and Support. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information about service ...and support options, both in English, Spanish (U.S. For more . 5 If you call HP Customer Care, toll-free, by phone, 24 hours a day,...
HP Limited Warranty and Support Guide - Refurbished Desktops
Page 12
...the power cord in the User Guides folder. The guide is easily accessible at http://www.hp.com/ergo Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information, refer to open the enclosure of the CD or... DVD drives. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. ...
...the power cord in the User Guides folder. The guide is easily accessible at http://www.hp.com/ergo Support Information Don't Forget to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more information, refer to open the enclosure of the CD or... DVD drives. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. ...
Quick Setup Guide
Page 5
...Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go/win7. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. Quick Setup (this Guide) ● Recover factory settings.... At the bottom computer hardware and of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-...
...Start, and then click Help and Support or visit ● Find Windows 7 password http://www.hp.com/go/win7. Quick Setup (this Guide) ● Use the computer. ● Connect to driver updates. ● Read frequently asked questions. Quick Setup (this Guide) ● Recover factory settings.... At the bottom computer hardware and of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-...
Quick Setup Guide
Page 7
...System. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/support. Download and install operating system updates. If the computer has a television tuner, or a modem or telephone connection, protect...• Place the computer in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo. 1. a. 2 Setting up your country and language, if necessary, and click Support & Drivers. Open your computer. If you purchased your internet browser and go to the computer. 3. The ...
...System. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/support. Download and install operating system updates. If the computer has a television tuner, or a modem or telephone connection, protect...• Place the computer in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo. 1. a. 2 Setting up your country and language, if necessary, and click Support & Drivers. Open your computer. If you purchased your internet browser and go to the computer. 3. The ...
Quick Setup Guide
Page 8
...manufacturer's directions to the Internet: 1. If necessary, select your computer. g. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. NOTE: Use only licensed original software. If you already have an account with an ISP, skip this step and...6. Connect the hardware as shown on -screen instructions to each downloaded update. 4. Follow the on the setup view. 2. Select Download drivers and software (and firmware), type your computer operating system. Click Download next to select an ISP and set up your computer ENWW Connecting...
...manufacturer's directions to the Internet: 1. If necessary, select your computer. g. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. NOTE: Use only licensed original software. If you already have an account with an ISP, skip this step and...6. Connect the hardware as shown on -screen instructions to each downloaded update. 4. Follow the on the setup view. 2. Select Download drivers and software (and firmware), type your computer operating system. Click Download next to select an ISP and set up your computer ENWW Connecting...
Quick Setup Guide
Page 21
...these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to the network adapter, and do not plug a network cable into a telephone service line; Your computer might ...and then click Troubleshooting. 2. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to a configuration that you have a dial-up a connection or network to a ...open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) -
...these methods: ● Turn the computer off completely and then turn it came with the product) or hardware driver to the network adapter, and do not plug a network cable into a telephone service line; Your computer might ...and then click Troubleshooting. 2. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to a configuration that you have a dial-up a connection or network to a ...open the wizard, and then follow the on Start, then click HP Help and Support and HP User Manuals. ) -
Quick Setup Guide
Page 22
... to an earlier version of a driver, click Rollback Driver, and then follow the on- Click System protection, System Restore, click Next, and then follow the on your problem: 1. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Double-click...all open the Device Manager window. 3. To add restore points manually: 1. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer, use System Restore to return the computer...
... to an earlier version of a driver, click Rollback Driver, and then follow the on- Click System protection, System Restore, click Next, and then follow the on your problem: 1. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Double-click...all open the Device Manager window. 3. To add restore points manually: 1. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer, use System Restore to return the computer...
Quick Setup Guide
Page 23
...your program is still available from where you can reinstall from the CDs or DVDs. Check whether your factory-installed software programs or hardware drivers are damaged, you initially installed it by using the Recovery Manager: 1. To reinstall a program using the Recovery Manager program (select models...to allow the program to remove, and then click Uninstall. You must restart the computer after recovering software programs or hardware drivers. To uninstall a program: 1. Do not skip this last step. Click Start, and then click Control Panel. 3. Software program and hardware...
...your program is still available from where you can reinstall from the CDs or DVDs. Check whether your factory-installed software programs or hardware drivers are damaged, you initially installed it by using the Recovery Manager: 1. To reinstall a program using the Recovery Manager program (select models...to allow the program to remove, and then click Uninstall. You must restart the computer after recovering software programs or hardware drivers. To uninstall a program: 1. Do not skip this last step. Click Start, and then click Control Panel. 3. Software program and hardware...
Troubleshooting & Maintenance Guide
Page 12
... an earlier version of Microsoft Windows. Click Start. 2. To update a driver, click Update Driver, and then follow the on again. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and...
... an earlier version of Microsoft Windows. Click Start. 2. To update a driver, click Update Driver, and then follow the on again. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Software troubleshooting To repair software problems, try these methods: Updating device drivers Microsoft System Restore ● Turn the computer off completely and...
Troubleshooting & Maintenance Guide
Page 13
...DVDs included in the computer box. Click Next at the Welcome screen. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of programs opens. Choose the program you have finished reinstalling, restart the computer. To uninstall a ...program: 1. You must restart the computer after recovering software programs or hardware drivers. Close all software programs and folders. 2. If prompted, click Yes to allow the program to reinstall software programs that came ...
...DVDs included in the computer box. Click Next at the Welcome screen. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of programs opens. Choose the program you have finished reinstalling, restart the computer. To uninstall a ...program: 1. You must restart the computer after recovering software programs or hardware drivers. Close all software programs and folders. 2. If prompted, click Yes to allow the program to reinstall software programs that came ...
Troubleshooting & Maintenance Guide
Page 14
...Windows 7 Start Menu CAUTION: System Recovery deletes all data files you have created, and then reinstalls the operating system, programs, and drivers. System Recovery from files stored on page 13. 3 System recovery System Recovery completely erases and reformats the hard disk drive, deleting ... This includes software that was not installed on your hard disk drive or purchased separately. To purchase recovery discs, visit http://www.hp.com/support. However, you must choose one of the following order: 1. System Recovery options You should attempt a System Recovery in ...
...Windows 7 Start Menu CAUTION: System Recovery deletes all data files you have created, and then reinstalls the operating system, programs, and drivers. System Recovery from files stored on page 13. 3 System recovery System Recovery completely erases and reformats the hard disk drive, deleting ... This includes software that was not installed on your hard disk drive or purchased separately. To purchase recovery discs, visit http://www.hp.com/support. However, you must choose one of the following order: 1. System Recovery options You should attempt a System Recovery in ...
Troubleshooting & Maintenance Guide
Page 19
...external hard disk drive. Make a backup of important data files before proceeding with a System Recovery. You can be sure to check for driver updates for visible signs of dust and debris, and clean it to the original configuration when you first started your system. as a result...a blanket effect; Also, be caught beforehand by using Hard Disk Diagnostic. Software updates Use Windows Update to install updates. Visit www.hp.com/support for proper maintenance. Weekly Software cleanup Use Disk Cleanup or safe third-party cleaning tools to remove junk files and temporary files...
...external hard disk drive. Make a backup of important data files before proceeding with a System Recovery. You can be sure to check for driver updates for visible signs of dust and debris, and clean it to the original configuration when you first started your system. as a result...a blanket effect; Also, be caught beforehand by using Hard Disk Diagnostic. Software updates Use Windows Update to install updates. Visit www.hp.com/support for proper maintenance. Weekly Software cleanup Use Disk Cleanup or safe third-party cleaning tools to remove junk files and temporary files...
