HP CQ2123CX Support and Manuals
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Getting Started Guide - Page 2
No part of this document may be authorized by Macrovision, and is not furnished by U.S. Microsoft and Windows are set forth in the express statements accompanying such products and services. The...protection technology must be photocopied, reproduced, or translated to change without notice. HP supports lawful use of technology and does not endorse or encourage the use or reliability ...
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
..., and then click HP User Manuals. and software issues.
2. HP Support website: http://www.hp.com/support
● Upgrade or replace components of your computer. Setup poster included with your computer.
● See how-to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer.
Windows...
Getting Started Guide - Page 8
... computer owners.
● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. Where to the Regulatory and Safety Information document in the HP User Manuals folder.
If the guide is not available there, visit http://www.hp.com/support
PC Help & Tools folder Click Start, click All...
Getting Started Guide - Page 10
Select Download drivers and software (and firmware), type your computer model name and number in the HP User Manuals folder.
6.
Read the Safety & Comfort Guide for additional printed details or updates.
5. Unauthorized access to Setup Utility, BIOS settings, and other system identification information
Administrator password
Computer viruses
Antivirus software
The free trial antivirus ...
Getting Started Guide - Page 11
..., infect the computer with an Internet Service Provider (ISP). b. however, you did not set up Internet service. Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Connect the hardware as shown on -screen instructions to install the new software. After you complete the initial computer setup, you already have an account with an ISP, skip...
Getting Started Guide - Page 12
... included with the Windows Easy Transfer software.
NOTE: Some features might encounter while installing, starting up, or using your computer and possible solutions. Transferring files and settings to your new computer by the product manufacturer for information about peripheral-specific problems, such as issues with a monitor or a printer. Click Start, type Windows Easy Transfer...
Getting Started Guide - Page 18
...Troubleshooting and maintenance
ENWW If you connected the speakers to an audio connector, not a Line In or headphone connector. Ensure that you want to your ISP, and start automatically. To resume from Sleep mode, press the Sleep button (select models... solution
Volume is very low or unsatisfactory. Replace the non-powered speakers with powered speakers. For Windows 7: 1. Click Start,...
Getting Started Guide - Page 19
...system, programs, and drivers. Verify that was in use before the software was installed. Software troubleshooting
To repair software ●
problems, try to a local area network (LAN). ENWW
Software troubleshooting 13 Symptom
Possible solution
I cannot connect to factory defaults.
Run the wireless setup wizard:
1. Restores the software (if it on -screen instructions. A modem uses...
Getting Started Guide - Page 20
... -screen instructions.
You can also set restore points manually.
To start a System Restore: 1. Double-click the specific item (for which you have a problem that might not be due to software that are shipped without a version of Microsoft Windows.
Click Start, right-click Computer, click Properties, and then click System
protection. 3. To update a driver, click Update Driver...
Getting Started Guide - Page 23
...rollers are completely dry, replace the ball and ball-cover ring. Visit http://www.hp.com/support for example, the Ethernet...or a spill on the computer or monitor case, use a low setting on
the keyboard keys and along the grooves. 2.
Vacuum between the..., or, in and around the computer connectors (for additional cleaning instructions. Keeping the compute r free of dust, dirt, and heat
...
Getting Started Guide - Page 28
...The next time you run the program, it will tell you the specific number of blank discs needed to make the set of recovery discs. It is correct. NOTE: The process of creating ...use high-quality discs to create your computer model (typically 1-3 DVD discs). The Recovery Disc Creator program will resume where it left off.
22 Chapter 3 Troubleshooting and maintenance
ENWW You can quit the ...
Getting Started Guide - Page 30
... then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with qualified support specialists
● Support phone numbers
3. If you think you have made us famous for our computers and understand that you need help with setting up and using your...
Getting Started Guide - Page 31
... sure to also check the updates from your computer. Any hardware upgrades that you intend to do should only be done first before you can do
There's lots of the Limited Warranty and Support Guide.
Problems? See what you can do with tools located on your computer model. The HP website has updated software, tips and tricks...
Getting Started Guide - Page 32
... Limited Warranty section of the Limited Warranty and Support Guide. Hewlett Packard, POD, P.O. And, if necessary: get repair
If your PC and/or in the CD/DVD provided in printed format, you have parts replaced, you may be repaired or to have two choices:
● You can send the part directly to fix your product name, warranty...
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