Limited Warranty and Support Guide - Refurbished
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...Model Number, Product Number, Serial Number, and Software Build Number) can be viewed through the Help and Support Center. Click the Windows Vista start button, Help and Support, and then click System Information. Model Number System (Product) Number Serial Number Software Build Number... Operating System Purchase Date Please take a moment to have the following information handy. HP refurbished Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it's important to write down your product information for future reference.
...Model Number, Product Number, Serial Number, and Software Build Number) can be viewed through the Help and Support Center. Click the Windows Vista start button, Help and Support, and then click System Information. Model Number System (Product) Number Serial Number Software Build Number... Operating System Purchase Date Please take a moment to have the following information handy. HP refurbished Limited Warranty and Support Guide Before contacting the HP Customer Care Center, it's important to write down your product information for future reference.
Limited Warranty and Support Guide - Refurbished
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... • Support phone numbers. • Link to : http://www.hp.com/support for your computer. 3 If you think you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Click the Windows Vista start button™, and then click Help and Support. The User... your computer. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Visit us at: http://www.hp.com/go /pse 18 Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-...
... • Support phone numbers. • Link to : http://www.hp.com/support for your computer. 3 If you think you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Click the Windows Vista start button™, and then click Help and Support. The User... your computer. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Visit us at: http://www.hp.com/go /pse 18 Telephone support is also available at : HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-...
Warranty and Support
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... The EPA ENERGY STAR Logo does not imply endorsement by the EPA to promote energy efficiency and reduce air pollution through the Microsoft Windows® Power Management feature. The following logo will also support similar power management features of time listening at high volume levels and... for extended durations may cause video distortion when the Energy Save timeout occurs. Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements...
... The EPA ENERGY STAR Logo does not imply endorsement by the EPA to promote energy efficiency and reduce air pollution through the Microsoft Windows® Power Management feature. The following logo will also support similar power management features of time listening at high volume levels and... for extended durations may cause video distortion when the Energy Save timeout occurs. Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements...
Getting Started Guide
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...be liable for the use of Microsoft Corporation in the express statements accompanying such products and services. Microsoft and Windows are set forth in the U.S. HP assumes no responsibility for technical or editorial errors or omissions contained herein. Box 4010 Cupertino, CA 95015-4010... to another language without the prior written consent of this document is subject to change without notice. Hewlett-Packard Company P.O. HP supports lawful use of technology and does not endorse or encourage the use or reliability of this copyright protection technology must be...
...be liable for the use of Microsoft Corporation in the express statements accompanying such products and services. Microsoft and Windows are set forth in the U.S. HP assumes no responsibility for technical or editorial errors or omissions contained herein. Box 4010 Cupertino, CA 95015-4010... to another language without the prior written consent of this document is subject to change without notice. Hewlett-Packard Company P.O. HP supports lawful use of technology and does not endorse or encourage the use or reliability of this copyright protection technology must be...
Getting Started Guide
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.... The BIOS menu is as FDISK, use the binary (base 2) numbering system. The storage capacity of memory For computers with the Microsoft® Windows® operating system preinstalled may appear to 1,073,741,824 bytes. One of installed memory. 1. Note about one gigabyte is equal to 1,048,...) is equal to 1,000,000 bytes, and one gigabyte (GB) is equal to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the computer window because it shows information about systems configured with 4 GB of the hard disk drive is...
.... The BIOS menu is as FDISK, use the binary (base 2) numbering system. The storage capacity of memory For computers with the Microsoft® Windows® operating system preinstalled may appear to 1,073,741,824 bytes. One of installed memory. 1. Note about one gigabyte is equal to 1,048,...) is equal to 1,000,000 bytes, and one gigabyte (GB) is equal to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in the computer window because it shows information about systems configured with 4 GB of the hard disk drive is...
Getting Started Guide
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...the Internet. ● Recover factory settings. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (... frequently asked questions. ● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Click Start, click Control Panel, ...
...the Internet. ● Recover factory settings. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (... frequently asked questions. ● Find electronic user guides and specifications for your computer. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Click Start, click Control Panel, ...
Getting Started Guide
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... TV Click Start, click All Programs, and then click HP User Manuals. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to find Limited Warranty and Support... Guide or the Warranty and Support Information included with your computer. Safety information For more information, refer to the Regulatory and Safety Information document in the HP User Manuals folder.
... TV Click Start, click All Programs, and then click HP User Manuals. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to find Limited Warranty and Support... Guide or the Warranty and Support Information included with your computer. Safety information For more information, refer to the Regulatory and Safety Information document in the HP User Manuals folder.
Getting Started Guide
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...WARNING! The grounding plug is an important safety feature. • Plug the power cord in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo. 2 Setting up your equipment: • Place the computer in a walkway or where it . 2. The guide is currently running. (Click Start ...dust, moisture, and soot. Download and install operating system updates. To prevent direct exposure to laser beam, do not try to http://www.hp.com/support. If you purchased your internet browser and go to open the enclosure of serious injury read the Safety & Comfort Guide. The ...
...WARNING! The grounding plug is an important safety feature. • Plug the power cord in a grounded (earthed) outlet that is easily accessible at http://www.hp.com/ergo. 2 Setting up your equipment: • Place the computer in a walkway or where it . 2. The guide is currently running. (Click Start ...dust, moisture, and soot. Download and install operating system updates. To prevent direct exposure to laser beam, do not try to http://www.hp.com/support. If you purchased your internet browser and go to open the enclosure of serious injury read the Safety & Comfort Guide. The ...
Getting Started Guide
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...by the ISP. ● If you did not set up Internet service. ENWW Connecting to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on the computer, includes firewall software...provides a list of ISPs; Computer risk Computer feature Unauthorized access to data and ongoing threats to the Internet 5 Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Get Internet service. ● Sign up the computer for your ISP, open a web browser...
...by the ISP. ● If you did not set up Internet service. ENWW Connecting to the computer Firewall software ● Windows 7 includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on the computer, includes firewall software...provides a list of ISPs; Computer risk Computer feature Unauthorized access to data and ongoing threats to the Internet 5 Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Get Internet service. ● Sign up the computer for your ISP, open a web browser...
Getting Started Guide
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... computer to your files to the Internet, see Getting information on -screen instructions in the Windows Easy Transfer wizard to transfer your new computer You can also use Windows Easy Transfer software, which is sold separately. NOTE: If you might not be available on...the on page 1. 6 Chapter 3 Troubleshooting and maintenance ENWW For more information or for information about peripheral-specific problems, such as issues with Windows 7 (select models only), to copy files and settings to work . The Easy Transfer Cable is a USB cable designed specifically to connect two...
... computer to your files to the Internet, see Getting information on -screen instructions in the Windows Easy Transfer wizard to transfer your new computer You can also use Windows Easy Transfer software, which is sold separately. NOTE: If you might not be available on...the on page 1. 6 Chapter 3 Troubleshooting and maintenance ENWW For more information or for information about peripheral-specific problems, such as issues with Windows 7 (select models only), to copy files and settings to work . The Easy Transfer Cable is a USB cable designed specifically to connect two...
Getting Started Guide
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... 2. Or, press and hold the Power button on or start Symptom Possible solution Error message: Hard disk drive error. ENWW Computer does not start up Windows. Restart the computer. 1. Or, press and hold the Power button on . Ensure that is not responding. If the display (monitor) is not, ... in properly, and the wall outlet is functioning, the green power supply light on ; If Windows opens, immediately back up and is not responding, and then click End Task. Use the Windows Task Manager to be on the back of the computer should be replaced. Computer does not start...
... 2. Or, press and hold the Power button on or start Symptom Possible solution Error message: Hard disk drive error. ENWW Computer does not start up Windows. Restart the computer. 1. Or, press and hold the Power button on . Ensure that is not responding. If the display (monitor) is not, ... in properly, and the wall outlet is functioning, the green power supply light on ; If Windows opens, immediately back up and is not responding, and then click End Task. Use the Windows Task Manager to be on the back of the computer should be replaced. Computer does not start...
Getting Started Guide
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Under Appearance and Personalization, click Adjust Screen Resolution. 3. NOTE: In addition to the information listed here, also refer to the documentation that came with your monitor. Symptom Possible solution Images on the screen are too large or too small, or the images are fuzzy. ENWW Display (monitor) 9 Adjust the monitor resolution setting in Windows 7: 1. Click Start, and then click Control Panel. 2. Adjust resolution as necessary, and then click Apply.
Under Appearance and Personalization, click Adjust Screen Resolution. 3. NOTE: In addition to the information listed here, also refer to the documentation that came with your monitor. Symptom Possible solution Images on the screen are too large or too small, or the images are fuzzy. ENWW Display (monitor) 9 Adjust the monitor resolution setting in Windows 7: 1. Click Start, and then click Control Panel. 2. Adjust resolution as necessary, and then click Apply.
Getting Started Guide
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... mouse is the keyboard shortcut for Save on the keyboard simultaneously to save your changes in all open program. 2. Use the keyboard to display the Windows Start menu. 5. Press the Alt+Tab keys simultaneously to navigate to mouse movement. Use the arrow keys to select the Arrow button that is complete...
... mouse is the keyboard shortcut for Save on the keyboard simultaneously to save your changes in all open program. 2. Use the keyboard to display the Windows Start menu. 5. Press the Alt+Tab keys simultaneously to navigate to mouse movement. Use the arrow keys to select the Arrow button that is complete...
Getting Started Guide
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... the computer. No sound is very low or unsatisfactory. Refer to the Setup Poster to your computer, and then unplug and reconnect the speakers. For Windows 7: 1. Speakers and sound Symptom Possible solution Volume is produced.
... the computer. No sound is very low or unsatisfactory. Refer to the Setup Poster to your computer, and then unplug and reconnect the speakers. For Windows 7: 1. Speakers and sound Symptom Possible solution Volume is produced.
Getting Started Guide
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...to connect to the network adapter, and do not plug a network cable into a telephone service line; In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software ... Use Microsoft System Restore Software program and hardware driver reinstallation (see Software program and hardware driver reinstallation, later in this table). - For Windows 7: 1. doing so might have a dial-up a connection or network to a configuration that you have created. Try to connect again ...
...to connect to the network adapter, and do not plug a network cable into a telephone service line; In the Network and Sharing Center window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Software troubleshooting To repair software ... Use Microsoft System Restore Software program and hardware driver reinstallation (see Software program and hardware driver reinstallation, later in this table). - For Windows 7: 1. doing so might have a dial-up a connection or network to a configuration that you have created. Try to connect again ...
Getting Started Guide
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... follow the on -screen instructions. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Double-click the specific item (for which you want to open the Device Manager window. 3. To start a System Restore: 1. Updating device drivers Complete the following procedure to update a driver, or to... Restore procedure before you use System Restore to return the computer to an earlier version of device you want to an earlier version of Microsoft Windows. Close all open programs. 2.
... follow the on -screen instructions. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Double-click the specific item (for which you want to open the Device Manager window. 3. To start a System Restore: 1. Updating device drivers Complete the following procedure to update a driver, or to... Restore procedure before you use System Restore to return the computer to an earlier version of device you want to an earlier version of Microsoft Windows. Close all open programs. 2.
Getting Started Guide
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... on-screen instructions. 4. Click Next at the Welcome screen. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Uninstall the damaged program: a. A list of installable programs in the computer box. Under Programs, click Uninstall a program. Choose the program you can reinstall from the...
... on-screen instructions. 4. Click Next at the Welcome screen. 3. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Uninstall the damaged program: a. A list of installable programs in the computer box. Under Programs, click Uninstall a program. Choose the program you can reinstall from the...
Getting Started Guide
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...that you first started your system. Also, be caught beforehand by using Hard Disk Diagnostic. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. Virus scan Perform a full virus scan every week to catch ...tools to install updates. Defragmentation Run Disk Defragmenter to keep track of this task does not harm your favorite programs. Windows Update Run Windows Update monthly to remove junk files and temporary files that might still get bogged down your system. Frequently performing this ...
...that you first started your system. Also, be caught beforehand by using Hard Disk Diagnostic. Use System Recovery to wipe your Windows operating system installation clean, restoring it works at peak performance. Virus scan Perform a full virus scan every week to catch ...tools to install updates. Defragmentation Run Disk Defragmenter to keep track of this task does not harm your favorite programs. Windows Update Run Windows Update monthly to remove junk files and temporary files that might still get bogged down your system. Frequently performing this ...
Getting Started Guide
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... the System Recovery program - To perform a System Recovery from a recovery image, see System Recovery from HP Support. Through recovery discs purchased from the Windows 7 Start Menu under Software troubleshooting on systems that you have created, and then reinstalls the operating system,... programs, and drivers. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting ...
... the System Recovery program - To perform a System Recovery from a recovery image, see System Recovery from HP Support. Through recovery discs purchased from the Windows 7 Start Menu under Software troubleshooting on systems that you have created, and then reinstalls the operating system,... programs, and drivers. To purchase recovery discs, visit http://www.hp.com/support. 18 Chapter 3 Troubleshooting ...
Getting Started Guide
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...drive. Turn on . Select Yes, and then click Next. System Recovery begins. ENWW System recovery 19 If the computer is working and Windows 7 is complete, click Finish to restart the computer. 9. Turn off the computer, reconnect all peripheral devices, and turn the computer back ... keyboard, and mouse. 3. Otherwise, select Recover without backing up your files first (recommended), and then click Next. System Recovery from the Windows 7 Start Menu CAUTION: System Recovery deletes all data and programs you see the Recovery Manager welcome screen again. Under I need help immediately...
...drive. Turn on . Select Yes, and then click Next. System Recovery begins. ENWW System recovery 19 If the computer is working and Windows 7 is complete, click Finish to restart the computer. 9. Turn off the computer, reconnect all peripheral devices, and turn the computer back ... keyboard, and mouse. 3. Otherwise, select Recover without backing up your files first (recommended), and then click Next. System Recovery from the Windows 7 Start Menu CAUTION: System Recovery deletes all data and programs you see the Recovery Manager welcome screen again. Under I need help immediately...